Customer Support Agent
$21/hr
This is a fully remote role. What You'll Do * Respond to user inquiries across our support channels with speed, empathy, and accuracy. * Troubleshoot issues related to games, payments, and in-app ...
$21/hr
This is a fully remote role. What You'll Do * Respond to user inquiries across our support channels with speed, empathy, and accuracy. * Troubleshoot issues related to games, payments, and in-app ...
$21/hr
This is a fully remote role. What You'll Do * Respond to user inquiries across our support channels with speed, empathy, and accuracy. * Troubleshoot issues related to games, payments, and in-app ...
$21/hr
This is a fully remote role. What You'll Do * Respond to user inquiries across our support channels with speed, empathy, and accuracy. * Troubleshoot issues related to games, payments, and in-app ...
$21/hr
This is a fully remote role. What You'll Do * Respond to user inquiries across our support channels with speed, empathy, and accuracy. * Troubleshoot issues related to games, payments, and in-app ...
Create exciting new enemies for a unique, high-mobility action game. * Create design specs and ... To that end, we are 'Fully Remote' and support team members nearly anywhere in the world. We ...
Create exciting new enemies for a unique, high-mobility action game. * Create design specs and ... To that end, we are 'Fully Remote' and support team members nearly anywhere in the world. We ...
San Francisco, CA · On-site +1
The department works as a team, delivering game-changing support experiences for coaches, directors ... Remote work Be part of a global industrial technology leader known for designing and manufacturing ...
San Francisco, CA · On-site +1
The department works as a team, delivering game-changing support experiences for coaches, directors ... Remote work Be part of a global industrial technology leader known for designing and manufacturing ...
The department works as a team, delivering game-changing support experiences for coaches, directors ... Remote work Be part of a global industrial technology leader known for designing and manufacturing ...
Quick apply
The department works as a team, delivering game-changing support experiences for coaches, directors ... Remote work Be part of a global industrial technology leader known for designing and manufacturing ...
We believe in the concept of "distraction therapy" and bring the joy of gaming into the lives of ... Guides game development team from ideation to post-launch support * Takes ownership of entire ...
We believe in the concept of "distraction therapy" and bring the joy of gaming into the lives of ... Guides game development team from ideation to post-launch support * Takes ownership of entire ...
The department works as a team, delivering game-changing support experiences for coaches, directors ... Remote work Be part of a global industrial technology leader known for designing and manufacturing ...
The department works as a team, delivering game-changing support experiences for coaches, directors ... Remote work Be part of a global industrial technology leader known for designing and manufacturing ...
As a Gameplay Engineer, you will work closely with Design, Animation, and Audio to create new ... To that end, we are 'Fully Remote' and support team members nearly anywhere in the world. We ...
As a Gameplay Engineer, you will work closely with Design, Animation, and Audio to create new ... To that end, we are 'Fully Remote' and support team members nearly anywhere in the world. We ...
$105K - $133K/yr
Gameplay Engineer Remote US & Canada We're looking for an exceptional Gameplay Engineer to join our ... Support for personal professional development Please note: Include your portfolio link, if any. If ...
$105K - $133K/yr
Gameplay Engineer Remote US & Canada We're looking for an exceptional Gameplay Engineer to join our ... Support for personal professional development Please note: Include your portfolio link, if any. If ...
Doral, FL · Remote
$17 - $19/hr
Miami, FL (remote) Duration: 6 month initial contract Compensation: $18 - $19/hr Work Requirements ... Provide miscellaneous support for shore-side and shipboard casino marketing /management teams
Quick apply
Doral, FL · Remote
$17 - $19/hr
Miami, FL (remote) Duration: 6 month initial contract Compensation: $18 - $19/hr Work Requirements ... Provide miscellaneous support for shore-side and shipboard casino marketing /management teams
Los Angeles, CA · Remote
$105K - $133K/yr
Gameplay Engineer Remote US & Canada We're looking for an exceptional Gameplay Engineer to join our ... Support for personal professional development Please note: Include your portfolio link, if any. If ...
Quick apply
Los Angeles, CA · Remote
$105K - $133K/yr
Gameplay Engineer Remote US & Canada We're looking for an exceptional Gameplay Engineer to join our ... Support for personal professional development Please note: Include your portfolio link, if any. If ...
A passion for competitive gaming, with professional understanding of current multiplayer action ... To that end, we are 'Fully Remote' and support team members nearly anywhere in the world. We ...
A passion for competitive gaming, with professional understanding of current multiplayer action ... To that end, we are 'Fully Remote' and support team members nearly anywhere in the world. We ...
New York, NY · Remote
$73K - $95K/yr
Remote Job Summary: In this role, you'll apply your expertise to help train next-generation AI ... Create, modify, and troubleshoot game assets and scenes to support a diverse set of training ...
New
Quick apply
Apply Early
New York, NY · Remote
$73K - $95K/yr
Remote Job Summary: In this role, you'll apply your expertise to help train next-generation AI ... Create, modify, and troubleshoot game assets and scenes to support a diverse set of training ...
New
Apply Early
Reno, NV · On-site +1
$105K - $120K/yr
Your contributions will directly support IGT's mission to pioneer the future of gaming by creating ... While it isn't remote-eligible, we welcome applicants who already live in Reno/surrounding areas or ...
Reno, NV · On-site +1
$105K - $120K/yr
Your contributions will directly support IGT's mission to pioneer the future of gaming by creating ... While it isn't remote-eligible, we welcome applicants who already live in Reno/surrounding areas or ...
... Paralympic Games. Key Responsibilities: Personnel Supervision * Provide day-to-day leadership, direction, and support to the Remote Screening Site operations * Assist with the development and ...
... Paralympic Games. Key Responsibilities: Personnel Supervision * Provide day-to-day leadership, direction, and support to the Remote Screening Site operations * Assist with the development and ...
... Paralympic Games. Key Responsibilities: Personnel Supervision * Provide day-to-day leadership, direction, and support to the Remote Screening Site operations * Assist with the development and ...
... Paralympic Games. Key Responsibilities: Personnel Supervision * Provide day-to-day leadership, direction, and support to the Remote Screening Site operations * Assist with the development and ...
State College, PA · On-site +1
$25 - $29/hr
Our products bring excitement to professional, college and high school games. They attract ... As a Remote Technical Support & Onsite Field Service Engineer , you'll primarily provide remote ...
State College, PA · On-site +1
$25 - $29/hr
Our products bring excitement to professional, college and high school games. They attract ... As a Remote Technical Support & Onsite Field Service Engineer , you'll primarily provide remote ...
$19.25 - $25.50/hr
Resolve gameplay, betting, bonus, and promotion-related issues in line with platform rules and ... Remote-first, international collaboration model. * Ongoing development and opportunities to expand ...
New
$19.25 - $25.50/hr
Resolve gameplay, betting, bonus, and promotion-related issues in line with platform rules and ... Remote-first, international collaboration model. * Ongoing development and opportunities to expand ...
New
... Paralympic Games. Key Responsibilities: Personnel Supervision * Provide day-to-day leadership, direction, and support to the Remote Screening Site operations * Assist with the development and ...
... Paralympic Games. Key Responsibilities: Personnel Supervision * Provide day-to-day leadership, direction, and support to the Remote Screening Site operations * Assist with the development and ...
State College, PA · On-site +1
$25 - $29/hr
Our products bring excitement to professional, college and high school games. They attract ... As a Remote Technical Support & Onsite Field Service Engineer , you'll primarily provide remote ...
State College, PA · On-site +1
$25 - $29/hr
Our products bring excitement to professional, college and high school games. They attract ... As a Remote Technical Support & Onsite Field Service Engineer , you'll primarily provide remote ...
$14.42 - $17.18
14% of jobs
$18.62 is the 25th percentile. Wages below this are outliers.
$17.18 - $19.93
21% of jobs
$19.93 - $22.68
14% of jobs
The median wage is $22.85 / hr.
$22.68 - $25.44
18% of jobs
$27.31 is the 75th percentile. Wages above this are outliers.
$25.44 - $28.19
12% of jobs
$28.19 - $30.94
6% of jobs
$30.94 - $33.70
4% of jobs
$33.70 - $36.45
3% of jobs
$36.45 - $39.20
3% of jobs
$39.20 - $41.96
3% of jobs
$41.96 - $44.71
1% of jobs
$14
$26
$44
A Remote Gaming Support job involves assisting players with technical issues, account inquiries, and gameplay questions for online games. Support agents communicate via chat, email, or phone to troubleshoot problems, provide guidance, and ensure a smooth gaming experience. They must have strong communication skills, a good understanding of gaming systems, and the ability to resolve issues efficiently. Many roles also require familiarity with customer service tools and a passion for gaming.
To thrive as a Remote Gaming Support professional, you need strong troubleshooting abilities, a solid understanding of gaming platforms, and prior experience in customer service or technical support. Familiarity with ticketing systems like Zendesk or Freshdesk, knowledge of gaming networks, and sometimes certifications in IT support tools are valuable assets. Excellent communication, patience, and adaptability are soft skills that set top candidates apart. These skills ensure efficient issue resolution, enhance the player experience, and contribute to a positive gaming community.
A typical day in Remote Gaming Support involves responding to player inquiries via chat, email, or phone, diagnosing technical issues, and providing clear solutions to ensure a seamless gaming experience. You may also escalate complex problems to specialized technical teams, update knowledge bases, and document recurring issues for further analysis. Collaboration with other support agents and sometimes with game developers is common, especially when resolving widespread or new bugs. The work is often fast-paced and requires staying current with updates or new releases in the supported games. Most teams operate in shifts to provide 24/7 coverage, offering flexible hours for remote employees.
$21/hr
Other
Posted 26 days ago
As a Customer Support Agent at Triumph, you'll be the front line for the hundreds of thousands of users on Rips, our collectibles trading card app, and Triumph Arcade, our real-money gaming platform. You'll own the user experience when something goes wrong, resolving issues quickly and turning frustrated moments into reasons people stick with us. This is a fully remote role.
What You'll Do