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Remote Gaming Support Jobs in New York (NOW HIRING)

Mercor

Chess Expert - Game Analyst

New York, NY · Remote

$90/hr

Remote Role Responsibilities * Evaluate and correct speech-to-text errors in chess commentary ... Submit form Resources & Support * For details about the interview process and platform information ...

Soda Data

Sales Engineer (Remote)

Brooklyn, NY · On-site +1

$100K - $130K/yr

Soda is the data quality layer for Disney, Ralph Lauren, CBRE, HelloFresh, 2K Games, and Nubank ... You've run demos, supported PoCs, and worked with AEs on real deals - now you want to do it at a ...

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Remote Gaming Support information

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$15

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$48

How much do remote gaming support jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for remote gaming support in New York is $28.50, according to ZipRecruiter salary data. Most workers in this role earn between $21.06 and $31.01 per hour, depending on experience, location, and employer.

What is a remote gaming support?

A Remote Gaming Support job involves assisting players with technical issues, account inquiries, and gameplay questions for online games. Support agents communicate via chat, email, or phone to troubleshoot problems, provide guidance, and ensure a smooth gaming experience. They must have strong communication skills, a good understanding of gaming systems, and the ability to resolve issues efficiently. Many roles also require familiarity with customer service tools and a passion for gaming.

What does a remote gaming support do?

A typical day in Remote Gaming Support involves responding to player inquiries via chat, email, or phone, diagnosing technical issues, and providing clear solutions to ensure a seamless gaming experience. You may also escalate complex problems to specialized technical teams, update knowledge bases, and document recurring issues for further analysis. Collaboration with other support agents and sometimes with game developers is common, especially when resolving widespread or new bugs. The work is often fast-paced and requires staying current with updates or new releases in the supported games. Most teams operate in shifts to provide 24/7 coverage, offering flexible hours for remote employees.

What are the key skills and qualifications needed to thrive in remote gaming support, and why are they important?

To thrive as a Remote Gaming Support professional, you need strong troubleshooting abilities, a solid understanding of gaming platforms, and prior experience in customer service or technical support. Familiarity with ticketing systems like Zendesk or Freshdesk, knowledge of gaming networks, and sometimes certifications in IT support tools are valuable assets. Excellent communication, patience, and adaptability are soft skills that set top candidates apart. These skills ensure efficient issue resolution, enhance the player experience, and contribute to a positive gaming community.

What are the most commonly searched types of Gaming Support jobs in New York?

The most popular types of Gaming Support jobs in New York are:

What are popular job titles related to Remote Gaming Support jobs in New York?

For Remote Gaming Support jobs in New York, the most frequently searched job titles are:

What job categories do people searching Remote Gaming Support jobs in New York look for?

The top searched job categories for Remote Gaming Support jobs in New York are:

What cities in New York are hiring for Remote Gaming Support jobs?

Cities in New York with the most Remote Gaming Support job openings:

Remote Gaming Support jobs near you
Infographic showing various Remote Gaming Support job openings in New York as of August 2026, with employment types broken down into 79% Full Time, 8% Part Time, 11% Contract, and 2% Nights. Highlights an 100% Remote job distribution, with an average salary of $59,274 per year, or $28.5 per hour.

Recurring Remote Production Support - Associate Director

Bridgeport, CT • Remote

ESPN

8.2

Company rating: 8.2 out of 10

Based on 29 frontline employees who took The Breakroom Quiz

17th of 78 rated media

People enjoy working here

Good employer

Recommended by parents

Learn more about ESPNexternal

$22 - $88/hr

Full-time

Re-posted 8 hours ago

Job description

The Recurring Remote Production Support - Associate Director (RIC) position will be responsible for timing working with the Producer and/or Director to support the direction of Remote events or REMI productions by assisting with the preparation and assembly of elements, execution of the show. Job functions include formatting the show, sales deliverables and promos slated for the broadcast window. The Recurring Remote Associate Director must have strong multi-tasking and communication skills, plus leadership qualities. This role is remote based without a corporate office location.

Responsibilities:

  • Assists the Director during a production by timing elements, keying fonts, and coordinating feeds. Maintains communication with live shots by providing alerts and cues, and ensures the proper framing, audio and video levels meet on-air standards.
  • Assists in communication of traffic changes, graphics requests, music cues, and source changes with media.
  • Assists the Director with pre-production elements including billboards, promotions, teases, graphics, special effects and virtual imagery, coordinates video and fonts within the production.
  • Participates in meetings with Production to assist in the development of visual content for the show.
  • On remote productions, assists the Producer and Director in managing game-related responsibilities and traffic. Communicates directly with multiple positions, including the timeout coordinator or red hat to ensure the game and control room are in sync. Generates cards with promotional, sales and editorial copy for talent to read on air. Runs the preproduction session.
  • Takes responsibility for personal development through independent observation and training. Becomes familiar with other positions and equipment in the remote production environment as they pertain to the Associate Director role.
  • Responsible for logging music, sales elements, and commercial integrations.

Basic Qualifications:

  • Basic sports knowledge including format/rules of the game.
  • Ability to follow the game including in-game trends.
  • Careful attention to detail in striving for 100 percent accuracy.
  • Clear, concise, and comprehensive verbal and written communication skills.
  • The ability to work within a team atmosphere consistently being visible and accessible.
  • Conduct oneself with professionalism and integrity within company guidelines and policies.
  • Adaptable, flexible, and motivated to drive results in new and changing environments.
  • Possess a strong computer background with ability to network and troubleshoot.
  • Self-motivated individual who strives to constantly improve processes with new or more efficient uses of technology.
  • Provide technical maintenance for assigned systems and system components.
  • Strong self and time management skills.
  • Ability to work well under pressure in a live production environment.
  • Ability to work weekends, nights and holidays, and travel, when required.
  • An advanced understanding of television production.
  • Valid Driver’s license.

Preferred Qualifications:

  • A minimum of 5 years of production experience or network equivalent.
  • Directing experience.
  • Bilingual language skills (Spanish/English).
  • Extensive sport knowledge including historical information.
  • Advanced technical expertise in computer networking and file management.

Required Education:

  • High School Diploma or Equivalent

Preferred Education:

  • Bachelor's Degree in communications, electronics, television production or related

#ESPNMedia


The pay rate for this remote role is $22.00 to $88.00 per hour. The base pay actually offered may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience, among other factors.

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