ZipRecruiter

Log In

1

Gaming Support Jobs (NOW HIRING)

Boardroom Appointments

Dutch Gaming Support Agent

Dutch Gaming Support Agent Johannesburg, South Africa Or refer someone About The Job Dutch Gaming Support Agent Dutch Gaming Support Agent Requirements: * Advanced proficiency in Dutch (minimum C1 ...

5CA

French / English Gaming Support Agent

Gaming Support Agent As a Gaming Support Agent at 5CA, you'll handle customer support issues for an assigned game studio. You'll help players with account and technical issues and resolve purchase ...

5CA

Polish / English Gaming Support Agent

Gaming Support Agent As a Gaming Support Agent at 5CA, you'll handle customer support issues for an assigned game studio. You'll help players with account and technical issues and resolve purchase ...

5CA

Japanese / English Gaming Support Agent

Gaming Support Agent As a Gaming Support Agent at 5CA, you'll handle customer support issues for an assigned game studio. You'll help players with account and technical issues and resolve purchase ...

5CA

German / English Gaming Support Agent

Gaming Support Agent As a Gaming Support Agent at 5CA, you'll handle customer support issues for an assigned game studio. You'll help players with account and technical issues and resolve purchase ...

5CA

English Gaming Support Agent - South Africa

Gaming Support Agent As a Gaming Support Agent at 5CA, you'll handle customer support issues for an assigned game studio. You'll help players with account and technical issues and resolve purchase ...

Red Hawk

Slots Gaming Support Technician

Placerville, CA · On-site

$40K - $51K/yr

... gaming laws (federal, state, compact, etc.) and attendant regulations, as well as internal controls, policies and procedures. • Promotes departmental and property-wide promotions continually. • ...

Dave & Buster's, Inc.

Games Support Tech

Fairfax, VA · On-site

$38K - $48K/yr

Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ...

Dave & Buster's, Inc.

Games Support Tech

Shenandoah, TX · On-site

$36K - $45K/yr

Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ...

Dave & Buster's

Games Support Tech

Frisco, TX · On-site

$35K - $44K/yr

Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ...

Dave & Buster's

Games Support Tech

Killeen, TX · On-site

$33K - $42K/yr

Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ...

Dave & Buster's, Inc.

Games Support Tech

Winston Salem, NC · On-site

$34K - $43K/yr

Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ...

next page

Showing results 1-20

All JobsSports And Recreation JobsCasino JobsTable Games Dealer JobsGaming Support Jobs

Gaming Support information

See salary details

$11

$18

$26

How much do gaming support jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for gaming support in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What is gaming support?

Gaming Support jobs involve assisting players with issues related to video games, including troubleshooting technical problems, helping with account management, and providing guidance on gameplay. These roles are typically found within video game companies or third-party support agencies, and can include positions like customer service representatives, technical support specialists, and community moderators. Gaming Support staff interact with players via email, chat, forums, or phone, aiming to resolve issues quickly and ensure a positive gaming experience. Strong communication skills and knowledge of gaming platforms are essential for these roles.

What are some common challenges faced by gaming support professionals and how can they be addressed?

Gaming Support professionals often encounter challenges such as handling high volumes of player inquiries during peak gaming times, troubleshooting complex technical issues, and managing frustrated or upset users. To address these, it's important to stay updated on the game's mechanics and frequent issues, use clear communication, and rely on internal knowledge bases or escalation paths for unresolved problems. Building strong teamwork and maintaining patience and empathy are essential for delivering excellent support and ensuring positive player experiences.

What are the key skills and qualifications needed to thrive as a gaming support specialist, and why are they important?

To thrive as a Gaming Support Specialist, you need strong problem-solving abilities, deep knowledge of gaming platforms, and excellent customer service skills, often backed by experience with common troubleshooting procedures. Familiarity with ticketing systems, live chat software, and sometimes specific certifications in customer support tools like Zendesk or Salesforce is typical. Outstanding communication, patience, and the ability to remain calm under pressure help you stand out in this role. These skills are crucial for resolving player issues quickly, ensuring a positive user experience, and maintaining brand reputation in the competitive gaming industry.

What is the difference between Gaming Support vs Customer Service Representative?

AspectGaming SupportCustomer Service Representative
Required CredentialsBasic technical knowledge, gaming industry familiarityCommunication skills, customer service experience
Work EnvironmentGaming companies, online platforms, call centersVarious industries, call centers, retail, online services
Employer & Industry UsagePrimarily gaming and entertainment sectorsBroadly used across multiple sectors
Common Search & ComparisonYesYes

Gaming Support and Customer Service Representative roles both involve assisting customers, but Gaming Support focuses specifically on technical issues and gameplay assistance within the gaming industry. Customer Service Representatives handle a wider range of customer inquiries across various industries. While both roles require strong communication skills, Gaming Support emphasizes technical knowledge related to gaming platforms, making it more specialized for gaming companies.

More about Gaming Support jobs

What cities are hiring for Gaming Support jobs?

Cities with the most Gaming Support job openings:

What are the most commonly searched types of Gaming Support jobs?

The most popular types of Gaming Support jobs are:

What states have the most Gaming Support jobs?

States with the most job openings for Gaming Support jobs include:

What are popular job titles related to Gaming Support jobs?

For Gaming Support jobs, the most frequently searched job titles are:

Gaming Support jobs near you
Infographic showing various Gaming Support job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $38,671 per year, or $18.6 per hour.

Dutch Gaming Support Agent

Remote

Boardroom Appointments
See more jobs at Boardroom Appointmentsexternal

Other

Posted 5 days ago

Job description

Dutch Gaming Support Agent

Johannesburg, South Africa Or refer someone

About The Job Dutch Gaming Support Agent

Dutch Gaming Support Agent

Requirements:

  • Advanced proficiency in Dutch (minimum C1) and intermediate proficiency in English (minimum B2)
  • Extensive knowledge of gaming and a passion for video games
  • Ownership of one or more of the following: PS4, PS5, Xbox One, Xbox Series X, Nintendo Switch, or a modern gaming PC/laptop
  • A dedicated, quiet workspace at home
  • (Optional) Experience in customer service
  • Based in South Africa or Suriname
  • Able to work on a part-time basis

Technical Requirements:

  • Minimum internet speed: 10 Mb/s download and 10 Mb/s upload, with latency under 200ms internationally
  • At least 8 GB of RAM
  • A 64-bit version of Windows 10 or newer, or macOS 10.11 or newer
  • An Intel Core i5-8260U or equivalent processor
  • An AMD HD 7870 or equivalent graphics card
  • A smartphone capable of two-factor authentication, running at least:
    • Android 8.0 or newer
    • Apple iOS 15.0 or newer

Or refer someone

Apply