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Gaming Support Jobs (NOW HIRING)

Red Hawk

Slots Gaming Support Technician

Placerville, CA · On-site

$40K - $51K/yr

... gaming laws (federal, state, compact, etc.) and attendant regulations, as well as internal controls, policies and procedures. • Promotes departmental and property-wide promotions continually. • ...

Dave & Buster's, Inc.

Games Support Technician

Canton, OH · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ...

Dave & Buster's

Games Support Tech

Lynnwood, WA · On-site

$41K - $52K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ...

Dave & Buster's, Inc.

Game Support Technician

Daly City, CA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ...

Dave & Buster's, Inc.

Games Support Technician

Morgantown, WV · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ...

Dave & Buster's, Inc.

Games Support Tech

Fairfax, VA · On-site

$38K - $48K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ...

Dave & Buster's, Inc.

Games Support Tech

Shenandoah, TX · On-site

$36K - $45K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ...

Dave & Buster's

Games Support Technician

Philadelphia, PA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ...

Dave & Buster's

Games Support Tech

Frisco, TX · On-site

$35K - $44K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ...

Dave & Buster's, Inc.

Games Support Tech

Florence, KY · On-site

$37K - $46K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ...

Dave & Buster's

Games Support Technician

Overland Park, KS · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ...

Dave & Buster's, Inc.

Games Support Tech

Louisville, KY · On-site

$36K - $45K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ...

Dave & Buster's

Games Support Tech

Westminster, CO · On-site

$37K - $47K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ...

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Gaming Support information

See salary details

$11

$18

$26

How much do gaming support jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for gaming support in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What is gaming support?

Gaming Support jobs involve assisting players with issues related to video games, including troubleshooting technical problems, helping with account management, and providing guidance on gameplay. These roles are typically found within video game companies or third-party support agencies, and can include positions like customer service representatives, technical support specialists, and community moderators. Gaming Support staff interact with players via email, chat, forums, or phone, aiming to resolve issues quickly and ensure a positive gaming experience. Strong communication skills and knowledge of gaming platforms are essential for these roles.

What are some common challenges faced by gaming support professionals and how can they be addressed?

Gaming Support professionals often encounter challenges such as handling high volumes of player inquiries during peak gaming times, troubleshooting complex technical issues, and managing frustrated or upset users. To address these, it's important to stay updated on the game's mechanics and frequent issues, use clear communication, and rely on internal knowledge bases or escalation paths for unresolved problems. Building strong teamwork and maintaining patience and empathy are essential for delivering excellent support and ensuring positive player experiences.

What are the key skills and qualifications needed to thrive as a gaming support specialist, and why are they important?

To thrive as a Gaming Support Specialist, you need strong problem-solving abilities, deep knowledge of gaming platforms, and excellent customer service skills, often backed by experience with common troubleshooting procedures. Familiarity with ticketing systems, live chat software, and sometimes specific certifications in customer support tools like Zendesk or Salesforce is typical. Outstanding communication, patience, and the ability to remain calm under pressure help you stand out in this role. These skills are crucial for resolving player issues quickly, ensuring a positive user experience, and maintaining brand reputation in the competitive gaming industry.

What is the difference between Gaming Support vs Customer Service Representative?

AspectGaming SupportCustomer Service Representative
Required CredentialsBasic technical knowledge, gaming industry familiarityCommunication skills, customer service experience
Work EnvironmentGaming companies, online platforms, call centersVarious industries, call centers, retail, online services
Employer & Industry UsagePrimarily gaming and entertainment sectorsBroadly used across multiple sectors
Common Search & ComparisonYesYes

Gaming Support and Customer Service Representative roles both involve assisting customers, but Gaming Support focuses specifically on technical issues and gameplay assistance within the gaming industry. Customer Service Representatives handle a wider range of customer inquiries across various industries. While both roles require strong communication skills, Gaming Support emphasizes technical knowledge related to gaming platforms, making it more specialized for gaming companies.

More about Gaming Support jobs

What cities are hiring for Gaming Support jobs?

Cities with the most Gaming Support job openings:

What are the most commonly searched types of Gaming Support jobs?

The most popular types of Gaming Support jobs are:

What states have the most Gaming Support jobs?

States with the most job openings for Gaming Support jobs include:

What job categories do people searching Gaming Support jobs look for?

The top searched job categories for Gaming Support jobs are:

Gaming Support jobs near you
Infographic showing various Gaming Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $38,671 per year, or $18.6 per hour.

Slots Gaming Support Technician

Red Hawk Casino

Placerville, CA • On-site

$40K - $51K/yr

Full-time

Posted 9 days ago

Job description

DUTIES AND RESPONSIBILITIES
• Performs all ATM, JDU, and MIMO fills, credits, and repairs.
• Works effectively and maintains positive relationships with internal and external venders and guests.
• Assists guests with transactional needs related to ATMs, JDUs, and MIMOs.
• Monitors status and working areas for ATMs, JDUs, and MIMOs ensuring all are operational and areas are secure and clean.
• Balances monies received and disbursed.
• Conducts operation of basic slot machinery, cash dispensing machine, redemption machine, bill counter, and calculator.
• Maintains current knowledge of local jurisdiction gaming laws (federal, state, compact, etc.) and attendant regulations, as well as internal controls, policies and procedures.
• Promotes departmental and property-wide promotions continually.
• Brings employee concerns and/or problems and unusual guest activities to the attention of the shift manager.
• Promotes positive guest relations through prompt, courteous and efficient service.
• Performs all other duties as assigned.
QUALIFICATION REQUIREMENTS
• Must be at least 21 years of age.
• High school diploma or GED required.
• Must be able to frequently lift 20 pounds or more.

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