Games Support Technician
Reno, NV · On-site
Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ...
Games Support Technician
Reno, NV · On-site
Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ...
Games Support Technician
Reno, NV · On-site
Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ...
Games Support Technician
Reno, NV · On-site
Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ...
CAGE CASHIER
$15 - $18/hr
Gaming Support: Efficiently process jackpots, pit fills, and Central Credit transactions. * Professional Communication: Answer all incoming calls with the standard professional greeting and maintain ...
CAGE CASHIER
$15 - $18/hr
Gaming Support: Efficiently process jackpots, pit fills, and Central Credit transactions. * Professional Communication: Answer all incoming calls with the standard professional greeting and maintain ...
Game Mathematician II
Reno, NV · On-site
$70K - $116K/yr
Develop game code to integrate 3rd party math logic into the math engine (with mentor support ... Troubleshoot and refine math logic to meet market and regulatory requirements Calculate and ...
Game Mathematician II
Reno, NV · On-site
$70K - $116K/yr
Develop game code to integrate 3rd party math logic into the math engine (with mentor support ... Troubleshoot and refine math logic to meet market and regulatory requirements Calculate and ...
CAGE CASHIER
Reno, NV · On-site
$15 - $18/hr
Gaming Support: Efficiently process jackpots, pit fills, and Central Credit transactions. * Professional Communication: Answer all incoming calls with the standard professional greeting and maintain ...
Quick apply
CAGE CASHIER
Reno, NV · On-site
$15 - $18/hr
Gaming Support: Efficiently process jackpots, pit fills, and Central Credit transactions. * Professional Communication: Answer all incoming calls with the standard professional greeting and maintain ...
CAGE CASHIER
Reno, NV · On-site
$16/hr
Gaming Support: Efficiently process jackpots, pit fills, and Central Credit transactions. * Professional Communication: Answer all incoming calls with the standard professional greeting and maintain ...
CAGE CASHIER
Reno, NV · On-site
$16/hr
Gaming Support: Efficiently process jackpots, pit fills, and Central Credit transactions. * Professional Communication: Answer all incoming calls with the standard professional greeting and maintain ...
Game Mathematician II
$70K - $131K/yr
We've recently leveled up -IGT Gaming and Digital have joined forces with Everi , creating a ... tables, and supporting math documentation Develop tools and models to validate game logic and ...
Game Mathematician II
$70K - $131K/yr
We've recently leveled up -IGT Gaming and Digital have joined forces with Everi , creating a ... tables, and supporting math documentation Develop tools and models to validate game logic and ...
Game Producer III
$94K - $154K/yr
... and unforgettable gaming experiences -powered by worldclass content , strong technical and ... Support Jira training, automation, and workflow troubleshooting across the studio. Mentor & Develop ...
Game Producer III
$94K - $154K/yr
... and unforgettable gaming experiences -powered by worldclass content , strong technical and ... Support Jira training, automation, and workflow troubleshooting across the studio. Mentor & Develop ...
Animator IV
Reno, NV · On-site +1
$105K - $120K/yr
Your contributions will directly support IGT's mission to pioneer the future of gaming by creating animations that captivate players, enhance gameplay, and deliver memorable experiences. Key ...
Animator IV
Reno, NV · On-site +1
$105K - $120K/yr
Your contributions will directly support IGT's mission to pioneer the future of gaming by creating animations that captivate players, enhance gameplay, and deliver memorable experiences. Key ...
Technical Artist II
Reno, NV · Hybrid
$58K - $108K/yr
Support development of game features and presentation elements within Unity * Work on VFX elements including particle systems, shaders, and materials * Assist in test planning, edge-case validation ...
Technical Artist II
Reno, NV · Hybrid
$58K - $108K/yr
Support development of game features and presentation elements within Unity * Work on VFX elements including particle systems, shaders, and materials * Assist in test planning, edge-case validation ...
Field Service Technician
$22.95 - $42.61/hr
Our Field Service Operations team is responsible for providing technical support to drive the success of our customers at Aristocrat Gaming. As a Field Service Technician, you will be part of a team ...
Field Service Technician
$22.95 - $42.61/hr
Our Field Service Operations team is responsible for providing technical support to drive the success of our customers at Aristocrat Gaming. As a Field Service Technician, you will be part of a team ...
Security Systems Technician
Reno, NV · On-site
$60K - $75K/yr
With the recent union of IGT Gaming & Digital and Everi , we've created a powerhouse spanning ... This role supports enterprise security operations by maintaining, monitoring, and enhancing ...
Security Systems Technician
Reno, NV · On-site
$60K - $75K/yr
With the recent union of IGT Gaming & Digital and Everi , we've created a powerhouse spanning ... This role supports enterprise security operations by maintaining, monitoring, and enhancing ...
Game Mathematician II
$70K - $116K/yr
Develop game code to integrate 3rd party math logic into the math engine (with mentor support ... Troubleshoot and refine math logic to meet market and regulatory requirements Calculate and ...
Game Mathematician II
$70K - $116K/yr
Develop game code to integrate 3rd party math logic into the math engine (with mentor support ... Troubleshoot and refine math logic to meet market and regulatory requirements Calculate and ...
Material Handler Fin Good I
Reno, NV · On-site
$16 - $18/hr
With the recent union of IGT Gaming & Digital and Everi , we've created a powerhouse spanning ... Support production lines and put away incoming freight. Maintain stock in work areas and insure ...
Material Handler Fin Good I
Reno, NV · On-site
$16 - $18/hr
With the recent union of IGT Gaming & Digital and Everi , we've created a powerhouse spanning ... Support production lines and put away incoming freight. Maintain stock in work areas and insure ...
Game Mathematician II
$70K - $131K/yr
We've recently leveled up -IGT Gaming and Digital have joined forces with Everi , creating a ... tables, and supporting math documentation Develop tools and models to validate game logic and ...
Game Mathematician II
$70K - $131K/yr
We've recently leveled up -IGT Gaming and Digital have joined forces with Everi , creating a ... tables, and supporting math documentation Develop tools and models to validate game logic and ...
Systems Engineer III
Reno, NV · On-site
$94K - $105K/yr
Responsibilities We are seeking a Systems Engineer III with Class II gaming expertise to support the delivery, deployment, and ongoing operation of regulated gaming systems across a large and diverse ...
Systems Engineer III
Reno, NV · On-site
$94K - $105K/yr
Responsibilities We are seeking a Systems Engineer III with Class II gaming expertise to support the delivery, deployment, and ongoing operation of regulated gaming systems across a large and diverse ...
Assembler II (Swing Shift)
$16 - $19/hr
Responsibilities IGT is seeking an experienced Assembler II (Swing Shift) to support the production of electronic gaming machines within our Used Manufacturing department. In this role, you will ...
Assembler II (Swing Shift)
$16 - $19/hr
Responsibilities IGT is seeking an experienced Assembler II (Swing Shift) to support the production of electronic gaming machines within our Used Manufacturing department. In this role, you will ...
Assembler II (Swing Shift)
Reno, NV · On-site
$16 - $19/hr
Responsibilities IGT is seeking an experienced Assembler II (Swing Shift) to support the production of electronic gaming machines within our Used Manufacturing department. In this role, you will ...
Assembler II (Swing Shift)
Reno, NV · On-site
$16 - $19/hr
Responsibilities IGT is seeking an experienced Assembler II (Swing Shift) to support the production of electronic gaming machines within our Used Manufacturing department. In this role, you will ...
We've recently leveled up -IGT Gaming and Digital have joined forces with Everi , creating a ... Support the development of training materials and sales examples and conduct regular contract ...
We've recently leveled up -IGT Gaming and Digital have joined forces with Everi , creating a ... Support the development of training materials and sales examples and conduct regular contract ...
Gaming Support information
See Reno, NV salary details
$11.74 - $13.05
1% of jobs
$13.05 - $14.36
4% of jobs
$15.38 is the 25th percentile. Wages below this are outliers.
$14.36 - $15.67
25% of jobs
$15.67 - $16.97
14% of jobs
The median wage is $17.48 / hr.
$16.97 - $18.28
14% of jobs
$18.28 - $19.59
10% of jobs
$20.24 is the 75th percentile. Wages above this are outliers.
$19.59 - $20.90
13% of jobs
$20.90 - $22.20
4% of jobs
$22.20 - $23.51
8% of jobs
$23.51 - $24.82
3% of jobs
$24.82 - $26.13
3% of jobs
$11
$18
$26
How much do gaming support jobs pay per hour?
As of Jun 16, 2026, the average hourly pay for gaming support in Reno, NV is $18.54, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $20.38 per hour, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as a Gaming Support Specialist, and why are they important?
To thrive as a Gaming Support Specialist, you need strong problem-solving abilities, deep knowledge of gaming platforms, and excellent customer service skills, often backed by experience with common troubleshooting procedures. Familiarity with ticketing systems, live chat software, and sometimes specific certifications in customer support tools like Zendesk or Salesforce is typical. Outstanding communication, patience, and the ability to remain calm under pressure help you stand out in this role. These skills are crucial for resolving player issues quickly, ensuring a positive user experience, and maintaining brand reputation in the competitive gaming industry.
What is the difference between Gaming Support vs Customer Service Representative?
| Aspect | Gaming Support | Customer Service Representative |
|---|---|---|
| Required Credentials | Basic technical knowledge, gaming industry familiarity | Communication skills, customer service experience |
| Work Environment | Gaming companies, online platforms, call centers | Various industries, call centers, retail, online services |
| Employer & Industry Usage | Primarily gaming and entertainment sectors | Broadly used across multiple sectors |
| Common Search & Comparison | Yes | Yes |
Gaming Support and Customer Service Representative roles both involve assisting customers, but Gaming Support focuses specifically on technical issues and gameplay assistance within the gaming industry. Customer Service Representatives handle a wider range of customer inquiries across various industries. While both roles require strong communication skills, Gaming Support emphasizes technical knowledge related to gaming platforms, making it more specialized for gaming companies.
What are some common challenges faced by Gaming Support professionals and how can they be addressed?
Gaming Support professionals often encounter challenges such as handling high volumes of player inquiries during peak gaming times, troubleshooting complex technical issues, and managing frustrated or upset users. To address these, it's important to stay updated on the game's mechanics and frequent issues, use clear communication, and rely on internal knowledge bases or escalation paths for unresolved problems. Building strong teamwork and maintaining patience and empathy are essential for delivering excellent support and ensuring positive player experiences.
What are Gaming Support jobs?
Gaming Support jobs involve assisting players with issues related to video games, including troubleshooting technical problems, helping with account management, and providing guidance on gameplay. These roles are typically found within video game companies or third-party support agencies, and can include positions like customer service representatives, technical support specialists, and community moderators. Gaming Support staff interact with players via email, chat, forums, or phone, aiming to resolve issues quickly and ensure a positive gaming experience. Strong communication skills and knowledge of gaming platforms are essential for these roles.
What job categories do people searching Gaming Support jobs in Reno, NV look for? The top searched job categories for Gaming Support jobs in Reno, NV are:
Part-time
Medical, Dental, Vision, Retirement
Posted 28 days ago
Dave & Buster's rating
5.7
Based on 247 frontline employees who took The Breakroom Quiz
56th of 86 rated restaurants
Job description
Job Description:
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!
Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ideal player conditions in the midway at all times.
NITTY GRITTY DETAILS:
Requirements
STUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to:
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Salary Range:
12
16.5
We are an equal opportunity employer and participate in E-Verify in states where required.
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!
Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ideal player conditions in the midway at all times.
NITTY GRITTY DETAILS:
- Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
- Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
- Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers.
- Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering Midway.
- Assists Guests by repairing and maintaining amusements equipment in a timely manner.
- Loads and refills tickets in redemption games paying special attention to securing all ticket storage areas.
- Assists the Guest with all requests and answers questions as needed and makes recommendations.
- Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
- Notifies Manager of any Guest that is perceived to be unhappy.
- Responsible for stocking, displaying, and securing merchandise in all storage areas.
- Conducts merchandise inventory during and after shift, if applicable.
- Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager.
- Reviews the cleanliness and organization of the Midway games. Ensures all games are clean and unobstructed.
- Properly positions and set up displays to increase Guest traffic and promote sales.
- Assists in daily maintenance and organization of tech room and storage areas.
- Efficiently and safely performs daily, weekly, monthly and quarterly game maintenance as directed by management.
- Assists with general store maintenance as directed by management.
- Assists other Team Members as needed.
- Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
- Must be friendly and able to smile a lot while working days, nights and/or weekends as required.
- Technical and/or electrical skills preferred, but not required.
- Must demonstrate ability to clearly communicate with Guests and other Team Members.
- Must be at least 18 years of age.
Requirements
STUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to:
- Work days, nights, and/or weekends as required.
- Work off an extension ladder.
- Work in noisy, fast paced environment with distracting conditions.
- Move about facility and stand for long periods of time.
- Read and write handwritten notes.
- Lift and carry up to 30 pounds.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Salary Range:
12
16.5
We are an equal opportunity employer and participate in E-Verify in states where required.
What Dave & Buster's employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Dave & Buster's
Sourced by ZipRecruiter
Dave & Buster's, based in Coppell, Texas, US, is a nationally renowned entity in the hospitality and events industry with a primary focus on providing a unique entertainment and dining experience. The company's official website is daveandbusters.com. They offer a wide array of products and services ranging from video arcade games and billiard tables to an extensive food and beverage menu. Founded in the 1980s, by David Corriveau and James "Buster" Corley, Dave & Buster's initially started as two separate establishments, a bar and an arcade, that eventually merged into one fun-filled entity
Industry
Amusement, gambling, and recreation
Company size
10,000+ Employees
Headquarters location
Coppell, TX, US
Year founded
1982