Games Support Tech
Reno, NV · On-site
$37K - $46K/yr
... games, attractions, and technical equipment while delivering unparalleled guest service. SGTs are essential in the training and development of our Support Tech teams. D&B offers a lot of ...
Games Support Tech
Reno, NV · On-site
$37K - $46K/yr
... games, attractions, and technical equipment while delivering unparalleled guest service. SGTs are essential in the training and development of our Support Tech teams. D&B offers a lot of ...
Games Support Tech
Reno, NV · On-site
$37K - $46K/yr
... games, attractions, and technical equipment while delivering unparalleled guest service. SGTs are essential in the training and development of our Support Tech teams. D&B offers a lot of ...
Games Support Tech
Reno, NV · On-site
$37K - $46K/yr
... games, attractions, and technical equipment while delivering unparalleled guest service. SGTs are essential in the training and development of our Support Tech teams. D&B offers a lot of ...
Game Designer
Reno, NV · On-site
$154K/yr
Ability to assess current trends in the gaming industry and anticipate potential shifts * Conversational ability to interact with technical game contributors supported by knowledge of mathematics ...
Game Designer
Reno, NV · On-site
$154K/yr
Ability to assess current trends in the gaming industry and anticipate potential shifts * Conversational ability to interact with technical game contributors supported by knowledge of mathematics ...
Game Mathematician
Reno, NV · On-site
... and unforgettable gaming experiences -powered by worldclass content , strong technical and ... tables, and supporting math documentation Develop tools and models to validate game logic and ...
Game Mathematician
Reno, NV · On-site
... and unforgettable gaming experiences -powered by worldclass content , strong technical and ... tables, and supporting math documentation Develop tools and models to validate game logic and ...
Game Mathematician II
Reno, NV · On-site
$70K - $131K/yr
We've recently leveled up -IGT Gaming and Digital have joined forces with Everi , creating a ... tables, and supporting math documentation Develop tools and models to validate game logic and ...
Game Mathematician II
Reno, NV · On-site
$70K - $131K/yr
We've recently leveled up -IGT Gaming and Digital have joined forces with Everi , creating a ... tables, and supporting math documentation Develop tools and models to validate game logic and ...
Game Producer I
Reno, NV · Hybrid
$90K - $110K/yr
Flexible working hours, including a hybrid work model, along with various initiatives that support ... IGT is the global leader in gaming. For more information, please visit www.igt.com.
Game Producer I
Reno, NV · Hybrid
$90K - $110K/yr
Flexible working hours, including a hybrid work model, along with various initiatives that support ... IGT is the global leader in gaming. For more information, please visit www.igt.com.
Game Mathematician II
Reno, NV · On-site
The Mathematician II supports a team of developers and artists producing video casino games by creating fresh game content and iterating on current gameplay formulas, to deliver high-quality ...
Quick apply
Game Mathematician II
Reno, NV · On-site
The Mathematician II supports a team of developers and artists producing video casino games by creating fresh game content and iterating on current gameplay formulas, to deliver high-quality ...
Game Mathematician II
Reno, NV · On-site
The Mathematician II supports a team of developers and artists producing video casino games by creating fresh game content and iterating on current gameplay formulas, to deliver high-quality ...
Game Mathematician II
Reno, NV · On-site
The Mathematician II supports a team of developers and artists producing video casino games by creating fresh game content and iterating on current gameplay formulas, to deliver high-quality ...
Performs gaming internal audit compliance procedures for clients based on the regulations of the ... At Eide Bailly, we've built a collaborative workplace based on integrity, authenticity, and support ...
Performs gaming internal audit compliance procedures for clients based on the regulations of the ... At Eide Bailly, we've built a collaborative workplace based on integrity, authenticity, and support ...
Performs gaming internal audit compliance procedures for clients based on the regulations of the ... At Eide Bailly, we've built a collaborative workplace based on integrity, authenticity, and support ...
Performs gaming internal audit compliance procedures for clients based on the regulations of the ... At Eide Bailly, we've built a collaborative workplace based on integrity, authenticity, and support ...
Game Producer I
Reno, NV · On-site
$90K - $110K/yr
Flexible working hours, including a hybrid work model, along with various initiatives that support ... IGT is the global leader in gaming. For more information, please visit www.igt.com. Nearest Major ...
Game Producer I
Reno, NV · On-site
$90K - $110K/yr
Flexible working hours, including a hybrid work model, along with various initiatives that support ... IGT is the global leader in gaming. For more information, please visit www.igt.com. Nearest Major ...
Animator IV
Reno, NV · On-site +1
$105K - $120K/yr
Your contributions will directly support IGT's mission to pioneer the future of gaming by creating animations that captivate players, enhance gameplay, and deliver memorable experiences. Key ...
Animator IV
Reno, NV · On-site +1
$105K - $120K/yr
Your contributions will directly support IGT's mission to pioneer the future of gaming by creating animations that captivate players, enhance gameplay, and deliver memorable experiences. Key ...
Game Mathematician
Reno, NV · On-site
Create and maintain PAR sheets, pay tables, and supporting math documentation * Develop tools and models to validate game logic and underlying data * Collaborate with art, audio, engineering, and ...
New
Game Mathematician
Reno, NV · On-site
Create and maintain PAR sheets, pay tables, and supporting math documentation * Develop tools and models to validate game logic and underlying data * Collaborate with art, audio, engineering, and ...
New
Game Designer
Reno, NV · On-site
$154K/yr
Ability to assess current trends in the gaming industry and anticipate potential shifts * Conversational ability to interact with technical game contributors supported by knowledge of mathematics ...
Game Designer
Reno, NV · On-site
$154K/yr
Ability to assess current trends in the gaming industry and anticipate potential shifts * Conversational ability to interact with technical game contributors supported by knowledge of mathematics ...
Game Mathematician I
Reno, NV · On-site
Create and maintain PAR sheets, pay tables, and supporting math documentation * Develop tools and models to validate game logic and underlying data * Collaborate with art, audio, engineering, and ...
Game Mathematician I
Reno, NV · On-site
Create and maintain PAR sheets, pay tables, and supporting math documentation * Develop tools and models to validate game logic and underlying data * Collaborate with art, audio, engineering, and ...
Game Mathematician II
Reno, NV · On-site
The Mathematician II supports a team of developers and artists producing video casino games by creating fresh game content and iterating on current gameplay formulas, to deliver high-quality ...
Game Mathematician II
Reno, NV · On-site
The Mathematician II supports a team of developers and artists producing video casino games by creating fresh game content and iterating on current gameplay formulas, to deliver high-quality ...
Sr Recruiter - Studios
Reno, NV · On-site
Demonstrated in-house or embedded recruiting experience supporting game development studios, gaming, interactive entertainment, or closely related creative technology environments; direct experience ...
Sr Recruiter - Studios
Reno, NV · On-site
Demonstrated in-house or embedded recruiting experience supporting game development studios, gaming, interactive entertainment, or closely related creative technology environments; direct experience ...
Game Mathematician
Reno, NV · On-site
... and unforgettable gaming experiences -powered by worldclass content , strong technical and ... tables, and supporting math documentation Develop tools and models to validate game logic and ...
Game Mathematician
Reno, NV · On-site
... and unforgettable gaming experiences -powered by worldclass content , strong technical and ... tables, and supporting math documentation Develop tools and models to validate game logic and ...
Artist III
Reno, NV · Hybrid
Hybrid in Reno, NV What You Will Do As Game Artist, you will create high-quality, production-ready ... Flexible working hours, including a hybrid work model, along with various initiatives that support ...
Artist III
Reno, NV · Hybrid
Hybrid in Reno, NV What You Will Do As Game Artist, you will create high-quality, production-ready ... Flexible working hours, including a hybrid work model, along with various initiatives that support ...
Gaming Support information
See Reno, NV salary details
$11.74 - $13.05
1% of jobs
$13.05 - $14.36
4% of jobs
$15.38 is the 25th percentile. Wages below this are outliers.
$14.36 - $15.67
25% of jobs
$15.67 - $16.97
14% of jobs
The median wage is $17.48 / hr.
$16.97 - $18.28
14% of jobs
$18.28 - $19.59
10% of jobs
$20.24 is the 75th percentile. Wages above this are outliers.
$19.59 - $20.90
13% of jobs
$20.90 - $22.20
4% of jobs
$22.20 - $23.51
8% of jobs
$23.51 - $24.82
3% of jobs
$24.82 - $26.13
3% of jobs
$11
$18
$26
How much do gaming support jobs pay per hour?
As of Sep 10, 2026, the average hourly pay for gaming support in Reno, NV is $18.54, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $20.38 per hour, depending on experience, location, and employer.
What is gaming support?
Gaming Support jobs involve assisting players with issues related to video games, including troubleshooting technical problems, helping with account management, and providing guidance on gameplay. These roles are typically found within video game companies or third-party support agencies, and can include positions like customer service representatives, technical support specialists, and community moderators. Gaming Support staff interact with players via email, chat, forums, or phone, aiming to resolve issues quickly and ensure a positive gaming experience. Strong communication skills and knowledge of gaming platforms are essential for these roles.
What are some common challenges faced by gaming support professionals and how can they be addressed?
Gaming Support professionals often encounter challenges such as handling high volumes of player inquiries during peak gaming times, troubleshooting complex technical issues, and managing frustrated or upset users. To address these, it's important to stay updated on the game's mechanics and frequent issues, use clear communication, and rely on internal knowledge bases or escalation paths for unresolved problems. Building strong teamwork and maintaining patience and empathy are essential for delivering excellent support and ensuring positive player experiences.
What are the key skills and qualifications needed to thrive as a gaming support specialist, and why are they important?
To thrive as a Gaming Support Specialist, you need strong problem-solving abilities, deep knowledge of gaming platforms, and excellent customer service skills, often backed by experience with common troubleshooting procedures. Familiarity with ticketing systems, live chat software, and sometimes specific certifications in customer support tools like Zendesk or Salesforce is typical. Outstanding communication, patience, and the ability to remain calm under pressure help you stand out in this role. These skills are crucial for resolving player issues quickly, ensuring a positive user experience, and maintaining brand reputation in the competitive gaming industry.
What is the difference between Gaming Support vs Customer Service Representative?
| Aspect | Gaming Support | Customer Service Representative |
|---|---|---|
| Required Credentials | Basic technical knowledge, gaming industry familiarity | Communication skills, customer service experience |
| Work Environment | Gaming companies, online platforms, call centers | Various industries, call centers, retail, online services |
| Employer & Industry Usage | Primarily gaming and entertainment sectors | Broadly used across multiple sectors |
| Common Search & Comparison | Yes | Yes |
Gaming Support and Customer Service Representative roles both involve assisting customers, but Gaming Support focuses specifically on technical issues and gameplay assistance within the gaming industry. Customer Service Representatives handle a wider range of customer inquiries across various industries. While both roles require strong communication skills, Gaming Support emphasizes technical knowledge related to gaming platforms, making it more specialized for gaming companies.
What job categories do people searching Gaming Support jobs in Reno, NV look for?
The top searched job categories for Gaming Support jobs in Reno, NV are:
Games Support Tech
Reno, NV • On-site
Dave & Buster's •
Amusement, Gambling, and Recreation • 10K+ employees10,000+ employees
$37K - $46K/yr
Part-time
Medical, Dental, Vision, Retirement, PTO
Re-posted yesterday
Dave & Buster's rating
5.7
Based on 255 frontline employees who took The Breakroom Quiz
53rd of 89 rated restaurants
Job description
Job Description:
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!
Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
Senior Games Technician D&B's Senior Game Techs, (SGTs for short) are the best of the best! This role is built for those who love to get hands on while fixing things in one of the most unique, fun-filled environments around! They help build, troubleshoot, and repair our games, attractions, and technical equipment while delivering unparalleled guest service. SGTs are essential in the training and development of our Support Tech teams. D&B offers a lot of opportunities for career growth, along with great benefits, 401(k) with company match, and paid vacations, 50% off of food and FREE Games! Plus, who wouldn't love to get paid a competitive wage to play the latest and greatest games that they just fixed? Are you getting ready to swipe right? Let's see if we're a match.
Here's what we're looking for:
- You have a working knowledge of electro-mechanics and can Play Your Heart Out
- Able to read schematics and wiring diagrams like a pro
- Troubleshooting down to the component level and performing repairs is a Game Changer
- Possess excellent communication skills to deliver Friendly, Available, & Memorable guest service
- Has a strong sense of urgency with a You Got It! attitude
- Teach others what you know to build knowledge among the team to be Better Together
- Must be at least 18 years of age.
The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the team member will regularly be required to:
- Work days, nights, and/or weekends as required.
- Work off an extension ladder.
- Work in noisy, fast paced environment with distracting conditions.
- Move about facility and stand for long periods of time.
- Read and write handwritten notes.
- Lift and carry up to 30 pounds.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Salary Range:
12-
16.5We are an equal opportunity employer and participate in E-Verify in states where required.
What Dave & Buster's employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Dave & Buster's
Sourced by ZipRecruiter
Dave & Buster's, based in Coppell, Texas, US, is a nationally renowned entity in the hospitality and events industry with a primary focus on providing a unique entertainment and dining experience. The company's official website is daveandbusters.com. They offer a wide array of products and services ranging from video arcade games and billiard tables to an extensive food and beverage menu. Founded in the 1980s, by David Corriveau and James "Buster" Corley, Dave & Buster's initially started as two separate establishments, a bar and an arcade, that eventually merged into one fun-filled entity
Industry
Amusement, gambling, and recreation
Company size
10,000+ Employees
Headquarters location
Coppell, TX, US
Year founded
1982