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Gaming Support Jobs in Reno, NV (NOW HIRING)

Dave & Buster's

Games Support Tech

Reno, NV

$37K - $46K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... games, attractions, and technical equipment while delivering unparalleled guest service. SGTs are essential in the training and development of our Support Tech teams. D&B offers a lot of ...

Dave & Buster's, Inc.

Games Support Tech

Reno, NV · On-site

$37K - $46K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... games, attractions, and technical equipment while delivering unparalleled guest service. SGTs are essential in the training and development of our Support Tech teams. D&B offers a lot of ...

Progressive Gaming

Game Designer

Reno, NV

$154K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Ability to assess current trends in the gaming industry and anticipate potential shifts * Conversational ability to interact with technical game contributors supported by knowledge of mathematics ...

Progressive Gaming

Game Mathematician II

Reno, NV · On-site

$70K - $131K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We've recently leveled up -IGT Gaming and Digital have joined forces with Everi , creating a ... tables, and supporting math documentation Develop tools and models to validate game logic and ...

Bluberi Gaming USA Inc

Game Mathematician II

Reno, NV

The Mathematician II supports a team of developers and artists producing video casino games by creating fresh game content and iterating on current gameplay formulas, to deliver high-quality ...

Posted today

Eide Bailly LLP

Internal Audit Associate - Gaming

Reno, NV · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Performs gaming internal audit compliance procedures for clients based on the regulations of the ... At Eide Bailly, we've built a collaborative workplace based on integrity, authenticity, and support ...

Eide Bailly LLP

Internal Audit Associate - Gaming

Reno, NV

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Performs gaming internal audit compliance procedures for clients based on the regulations of the ... At Eide Bailly, we've built a collaborative workplace based on integrity, authenticity, and support ...

Eide Bailly LLP

Internal Audit Associate - Gaming

Reno, NV

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Performs gaming internal audit compliance procedures for clients based on the regulations of the ... At Eide Bailly, we've built a collaborative workplace based on integrity, authenticity, and support ...

Progressive Gaming

Animator IV

Reno, NV · On-site +1

$105K - $120K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Your contributions will directly support IGT's mission to pioneer the future of gaming by creating animations that captivate players, enhance gameplay, and deliver memorable experiences. Key ...

Progressive Gaming

Software Engineer I - Automation

Reno, NV · On-site

$44K - $96K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Without this role, the team faces delays in delivering critical capabilities that support game development and testing workflows. Key Responsibilities: * Design, build, and maintain CI/CD pipelines ...

Progressive Gaming

Animator

Reno, NV · On-site +1

$114K - $141K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

You'll shape the look, feel, and energy of our games-owning animation from concept to final polish ... Our Total Rewards program is designed to support your success, both professionally and personally ...

IGT

Game Designer

Reno, NV · On-site

$154K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Ability to assess current trends in the gaming industry and anticipate potential shifts * Conversational ability to interact with technical game contributors supported by knowledge of mathematics ...

Progressive Gaming

Repair Technician II (Dayshift)

Reno, NV · On-site

$20 - $24/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This role may be a good fit for candidates with hands-on experience in production, assembly, product testing, repair, technical support, or gaming equipment support. Training will be provided for ...

IGT

Game Mathematician II

Reno, NV

$70K - $131K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We've recently leveled up -IGT Gaming and Digital have joined forces with Everi , creating a ... tables, and supporting math documentation Develop tools and models to validate game logic and ...

Truckee Gaming LLC

IT Support II

Verdi, NV · On-site

$21.50 - $29.50/hr

Provide support to the phone system, computing infrastructure, and switch configuration, along with ... Eligibility Qualifications Nevada Gaming Registration Other Duties Please note this is not designed ...

Progressive Gaming

Assembler II - Reno, NV

Reno, NV · On-site

$38K - $49K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Complete functional and quality testing to verify gaming machines operate as intended. * Record production progress and completed work using computerized manufacturing systems. * Train and support ...

Progressive Gaming

Assembler II (Swing Shift)

Reno, NV

$16 - $20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Responsibilities IGT is seeking an experienced Assembler II (Swing Shift) to support the production of electronic gaming machines within our Used Manufacturing department. In this role, you will ...

Progressive Gaming

System Architect I

Reno, NV · On-site

$75K - $85K/yr

Responsibilities Maintains and supports physical and virtual systems infrastructure for Everi gaming environments, including Windows Server, Linux (RHEL/Ubuntu), virtualization hosts, storage, remote ...

Jacobs Entertainment Inc

J Resort - Table Games Dealer

Reno, NV · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... gaming and entertainment facilities across the United States. Core to the company's value is our ... Our employees are supported with a comprehensive benefits program that include the following ...

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All JobsGaming Support JobsGaming Support Jobs in Reno, NV

Gaming Support information

See Reno, NV salary details

$11

$18

$26

How much do gaming support jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for gaming support in Reno, NV is $18.54, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $20.38 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a gaming support specialist, and why are they important?

To thrive as a Gaming Support Specialist, you need strong problem-solving abilities, deep knowledge of gaming platforms, and excellent customer service skills, often backed by experience with common troubleshooting procedures. Familiarity with ticketing systems, live chat software, and sometimes specific certifications in customer support tools like Zendesk or Salesforce is typical. Outstanding communication, patience, and the ability to remain calm under pressure help you stand out in this role. These skills are crucial for resolving player issues quickly, ensuring a positive user experience, and maintaining brand reputation in the competitive gaming industry.

What is the difference between Gaming Support vs Customer Service Representative?

AspectGaming SupportCustomer Service Representative
Required CredentialsBasic technical knowledge, gaming industry familiarityCommunication skills, customer service experience
Work EnvironmentGaming companies, online platforms, call centersVarious industries, call centers, retail, online services
Employer & Industry UsagePrimarily gaming and entertainment sectorsBroadly used across multiple sectors
Common Search & ComparisonYesYes

Gaming Support and Customer Service Representative roles both involve assisting customers, but Gaming Support focuses specifically on technical issues and gameplay assistance within the gaming industry. Customer Service Representatives handle a wider range of customer inquiries across various industries. While both roles require strong communication skills, Gaming Support emphasizes technical knowledge related to gaming platforms, making it more specialized for gaming companies.

What are some common challenges faced by gaming support professionals and how can they be addressed?

Gaming Support professionals often encounter challenges such as handling high volumes of player inquiries during peak gaming times, troubleshooting complex technical issues, and managing frustrated or upset users. To address these, it's important to stay updated on the game's mechanics and frequent issues, use clear communication, and rely on internal knowledge bases or escalation paths for unresolved problems. Building strong teamwork and maintaining patience and empathy are essential for delivering excellent support and ensuring positive player experiences.

What is gaming support?

Gaming Support jobs involve assisting players with issues related to video games, including troubleshooting technical problems, helping with account management, and providing guidance on gameplay. These roles are typically found within video game companies or third-party support agencies, and can include positions like customer service representatives, technical support specialists, and community moderators. Gaming Support staff interact with players via email, chat, forums, or phone, aiming to resolve issues quickly and ensure a positive gaming experience. Strong communication skills and knowledge of gaming platforms are essential for these roles.

What job categories do people searching Gaming Support jobs in Reno, NV look for?

The top searched job categories for Gaming Support jobs in Reno, NV are:

Gaming Support jobs near you
Infographic showing various Gaming Support job openings in Reno, NV as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $38,557 per year, or $18.5 per hour.

Games Support Tech

Dave & Buster's

Reno, NV

$37K - $46K/yr

Part-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 4 days ago

Dave & Buster's rating

5.8

Company rating: 5.8 out of 10

Based on 252 frontline employees who took The Breakroom Quiz

51st of 88 rated restaurants

Job description

Job Description:

Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!

Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.

Senior Games Technician D&B's Senior Game Techs, (SGTs for short) are the best of the best! This role is built for those who love to get hands on while fixing things in one of the most unique, fun-filled environments around! They help build, troubleshoot, and repair our games, attractions, and technical equipment while delivering unparalleled guest service. SGTs are essential in the training and development of our Support Tech teams. D&B offers a lot of opportunities for career growth, along with great benefits, 401(k) with company match, and paid vacations, 50% off of food and FREE Games! Plus, who wouldn't love to get paid a competitive wage to play the latest and greatest games that they just fixed? Are you getting ready to swipe right? Let's see if we're a match.

Here's what we're looking for:

  • You have a working knowledge of electro-mechanics and can Play Your Heart Out
  • Able to read schematics and wiring diagrams like a pro
  • Troubleshooting down to the component level and performing repairs is a Game Changer
  • Possess excellent communication skills to deliver Friendly, Available, & Memorable guest service
  • Has a strong sense of urgency with a You Got It! attitude
  • Teach others what you know to build knowledge among the team to be Better Together
  • Must be at least 18 years of age.
RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE:

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the team member will regularly be required to:

  • Work days, nights, and/or weekends as required.
  • Work off an extension ladder.
  • Work in noisy, fast paced environment with distracting conditions.
  • Move about facility and stand for long periods of time.
  • Read and write handwritten notes.
  • Lift and carry up to 30 pounds.

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.

As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.

Salary Range:

12

-

16.5

We are an equal opportunity employer and participate in E-Verify in states where required.

What Dave & Buster's employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Dave & Buster's logo

About Dave & Buster's

Sourced by ZipRecruiter

Dave & Buster's, based in Coppell, Texas, US, is a nationally renowned entity in the hospitality and events industry with a primary focus on providing a unique entertainment and dining experience. The company's official website is daveandbusters.com. They offer a wide array of products and services ranging from video arcade games and billiard tables to an extensive food and beverage menu. Founded in the 1980s, by David Corriveau and James "Buster" Corley, Dave & Buster's initially started as two separate establishments, a bar and an arcade, that eventually merged into one fun-filled entity

Industry

Amusement, gambling, and recreation

Company size

10,000+ Employees

Headquarters location

Coppell, TX, US

Year founded

1982

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