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Gaming Support Jobs in Reno, NV (NOW HIRING)

Jacobs Entertainment Inc

J Resort - Blackjack Dealer

Reno, NV

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... gaming and entertainment facilities across the United States. Core to the company's value is our ... Our employees are supported with a comprehensive benefits program that include the following ...

Legends Bay Casino

RELIEF PIT SUPERVISOR

Sparks, NV · On-site

Oversees the Table Games area. * Provide motivation, guidance, and support to Table Games Team Members. Education and Experience: * High School Diploma and/or GED. * Minimum of 5 years' experience in ...

LEGENDS BAY CASINO

RELIEF PIT SUPERVISOR

Sparks, NV · On-site

Oversees the Table Games area. * Provide motivation, guidance, and support to Table Games Team Members. Education and Experience: * High School Diploma and/or GED. * Minimum of 5 years' experience in ...

Progressive Gaming

Manager Cost Accounting I

Reno, NV · On-site

$110K - $120K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... and unforgettable gaming experiences -powered by worldclass content , strong technical and ... Partner with FP&A to support forecasting, annual budgeting, and long-range planning activities.

Progressive Gaming

Senior Director, HRIS

Reno, NV

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... and unforgettable gaming experiences -powered by worldclass content , strong technical and ... Support post-merger HR systems integration and harmonization efforts. * Build and manage ...

Progressive Gaming

Sales Tax Accountant III

Reno, NV · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... and unforgettable gaming experiences -powered by worldclass content , strong technical and ... Support sales tax audits by gathering documentation and preparing responses * Continuously ...

IGT

Animator IV

Reno, NV · On-site +1

$105K - $120K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Your contributions will directly support IGT's mission to pioneer the future of gaming by creating animations that captivate players, enhance gameplay, and deliver memorable experiences. Key ...

Full House Resorts

Pit Administrator

Incline Village, NV · On-site

The Pit Administrator supports Table Games leadership by performing administrative, operational, and compliance-related duties within the pit. This role ensures accurate game documentation, efficient ...

Grand Lodge Casino

Pit Administrator

Incline Village, NV · On-site

The Pit Administrator supports Table Games leadership by performing administrative, operational, and compliance-related duties within the pit. This role ensures accurate game documentation, efficient ...

Full House Resorts

Pit Administrator

Incline Village, NV · On-site

The Pit Administrator supports Table Games leadership by performing administrative, operational, and compliance-related duties within the pit. This role ensures accurate game documentation, efficient ...

Grand Lodge Casino

Pit Administrator

Incline Village, NV · On-site

The Pit Administrator supports Table Games leadership by performing administrative, operational, and compliance-related duties within the pit. This role ensures accurate game documentation, efficient ...

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Showing results 41-60

All JobsGaming Support JobsGaming Support Jobs in Reno, NV

Gaming Support information

See Reno, NV salary details

$11

$18

$26

How much do gaming support jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for gaming support in Reno, NV is $18.54, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $20.38 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a gaming support specialist, and why are they important?

To thrive as a Gaming Support Specialist, you need strong problem-solving abilities, deep knowledge of gaming platforms, and excellent customer service skills, often backed by experience with common troubleshooting procedures. Familiarity with ticketing systems, live chat software, and sometimes specific certifications in customer support tools like Zendesk or Salesforce is typical. Outstanding communication, patience, and the ability to remain calm under pressure help you stand out in this role. These skills are crucial for resolving player issues quickly, ensuring a positive user experience, and maintaining brand reputation in the competitive gaming industry.

What is the difference between Gaming Support vs Customer Service Representative?

AspectGaming SupportCustomer Service Representative
Required CredentialsBasic technical knowledge, gaming industry familiarityCommunication skills, customer service experience
Work EnvironmentGaming companies, online platforms, call centersVarious industries, call centers, retail, online services
Employer & Industry UsagePrimarily gaming and entertainment sectorsBroadly used across multiple sectors
Common Search & ComparisonYesYes

Gaming Support and Customer Service Representative roles both involve assisting customers, but Gaming Support focuses specifically on technical issues and gameplay assistance within the gaming industry. Customer Service Representatives handle a wider range of customer inquiries across various industries. While both roles require strong communication skills, Gaming Support emphasizes technical knowledge related to gaming platforms, making it more specialized for gaming companies.

What are some common challenges faced by gaming support professionals and how can they be addressed?

Gaming Support professionals often encounter challenges such as handling high volumes of player inquiries during peak gaming times, troubleshooting complex technical issues, and managing frustrated or upset users. To address these, it's important to stay updated on the game's mechanics and frequent issues, use clear communication, and rely on internal knowledge bases or escalation paths for unresolved problems. Building strong teamwork and maintaining patience and empathy are essential for delivering excellent support and ensuring positive player experiences.

What is gaming support?

Gaming Support jobs involve assisting players with issues related to video games, including troubleshooting technical problems, helping with account management, and providing guidance on gameplay. These roles are typically found within video game companies or third-party support agencies, and can include positions like customer service representatives, technical support specialists, and community moderators. Gaming Support staff interact with players via email, chat, forums, or phone, aiming to resolve issues quickly and ensure a positive gaming experience. Strong communication skills and knowledge of gaming platforms are essential for these roles.

What job categories do people searching Gaming Support jobs in Reno, NV look for?

The top searched job categories for Gaming Support jobs in Reno, NV are:

Gaming Support jobs near you
Infographic showing various Gaming Support job openings in Reno, NV as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $38,557 per year, or $18.5 per hour.

J Resort - Blackjack Dealer

Jacobs Entertainment Inc

Reno, NV

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 10 hours ago

Job description

A Legacy of Excellence

Entertaining Your World

Jacobs Entertainment, Inc. (JEI) is a developer, owner and operator of gaming and entertainment facilities across the United States. Core to the company's value is our commitment to ethical leadership, outstanding training, and open employee communication.

Jacobs Entertainment is currently in search of a "Blackjack Dealer" for the All-New J Resort. The J Resort is a full-service hotel-casino with over 500 rooms and wide variety of Slots and Table Games. The J has a unique blend of original art, live music, bold flavors, luxurious accommodations, and exciting casino action...And we are just getting started!

Be a part of the transformation of Reno's newest premier resort-A Reno resort unlike any other.

Our employees are supported with a comprehensive benefits program that include the following:

  • $200 Referral Bonus
  • Tuition Reimbursement
  • 7 paid Holidays
  • 80 hours of Vacation after 1 year of employment
  • We offer a variety of affordable medical, dental, vision and flexible spending account plans after 60 days
  • Employee Assistance Program FREE of charge
  • Company paid Life Insurance and AD&D
  • Matching 401K program after 90 days
  • Employee Meal Discounts
  • Ongoing learning and development programs
  • Work towards your future advancement within the company-most of our supervisors and managers are promoted from within

Essential Job Responsibilities and Duties:

  • Responsible for accurately dealing all games in the pit
  • Analyzing customer play, cheating scams, and unusual or suspicious variations of play
  • Knowledge of Gaming regulations and ICMP's
  • Analyze guest alcohol consumption
  • Ensure all guests are of legal age to participate in limited gaming
  • Replace and sort cards as needed
  • Inventory and table drop
  • Ensures that all rules and regulations of Nevada Gaming and House rules are being followed at all times

Skills, Education and Other Requirements:

  • Must be fluent in English
  • Must be able to deal all games offered in the Table Games pit area
  • High School Diploma or Equivalent Work Experience required
  • Dealing experience or schooling in all games in the pit area
  • Nevada Gaming Registration required
  • Identification that establishes identity
  • Identification that establishes the right to work in the United States

For more information, please contact our recruitment team at talentreno@bhwk.com

Apply