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Gaming Support Jobs in Reno, NV (NOW HIRING)

JACOBS ENTERTAINMENT, Inc.

J Resort - Table Games Dealer

Reno, NV · On-site

$12/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... gaming and entertainment facilities across the United States. Core to the company's value is our ... Our employees are supported with a comprehensive benefits program that include the following ...

Progressive Gaming

Technical Accounting Manager

Reno, NV · Hybrid

$125K - $135K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We've recently leveled up -IGT Gaming and Digital have joined forces with Everi , creating a ... Support the quarterly and annual financial statement disclosure process * Assist in the ...

Progressive Gaming

Material Handler I

Reno, NV

$16 - $21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... and unforgettable gaming experiences -powered by worldclass content , strong technical and ... Responsibilities The Material Handler I is responsible for supporting warehouse and distribution ...

Varsity Tutors

Video Game Design Tutor

Reno, NV · Remote

$18 - $40/hr

... Game Design tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...

Progressive Gaming

Material Handler Finished Goods I

Reno, NV

$15 - $20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... and unforgettable gaming experiences -powered by worldclass content , strong technical and ... Support production lines and put away incoming freight. Maintain stock in work areas and insure ...

Progressive Gaming

HR Coordinator II - Contract

Reno, NV · On-site

$22 - $25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Systems and Data Administrator plays a critical role in supporting HR Operations through ... and unforgettable gaming experiences -powered by worldclass content , strong technical and ...

Progressive Gaming

HR Coordinator II - Contract

Reno, NV · On-site

$22 - $25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Systems and Data Administrator plays a critical role in supporting HR Operations through ... and unforgettable gaming experiences -powered by worldclass content , strong technical and ...

Progressive Gaming

HR Coordinator II - Contract

Reno, NV · On-site

$22 - $25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Systems and Data Administrator plays a critical role in supporting HR Operations through ... and unforgettable gaming experiences -powered by worldclass content , strong technical and ...

Progressive Gaming

Data Engineer II

Reno, NV · On-site

$114K - $137K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... and unforgettable gaming experiences -powered by worldclass content , strong technical and ... Support continuous improvement of the enterprise data platform by identifying opportunities for ...

Progressive Gaming

Benefits Program Coordinator/ Lead

Reno, NV · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... and unforgettable gaming experiences -powered by worldclass content , strong technical and ... Support annual open enrollment activities including employee communications, system testing ...

Legends Bay Casino

DEALERS PT

Sparks, NV · On-site

$12 - $14/hr

The Table Games Dealer will be supporting the Table Games department. This position will report to the Table Games Manager. Job Requirements: * Perform all aspects of dealing assigned games while ...

LEGENDS BAY CASINO

DEALERS PT

Sparks, NV

$12 - $14/hr

The Table Games Dealer will be supporting the Table Games department. This position will report to the Table Games Manager. Job Requirements: * Perform all aspects of dealing assigned games while ...

JACOBS ENTERTAINMENT, Inc.

J Resort - Blackjack Dealer

Reno, NV · On-site

$12/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... gaming and entertainment facilities across the United States. Core to the company's value is our ... Our employees are supported with a comprehensive benefits program that include the following ...

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Showing results 21-40

All JobsGaming Support JobsGaming Support Jobs in Reno, NV

Gaming Support information

See Reno, NV salary details

$11

$18

$26

How much do gaming support jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for gaming support in Reno, NV is $18.54, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $20.38 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a gaming support specialist, and why are they important?

To thrive as a Gaming Support Specialist, you need strong problem-solving abilities, deep knowledge of gaming platforms, and excellent customer service skills, often backed by experience with common troubleshooting procedures. Familiarity with ticketing systems, live chat software, and sometimes specific certifications in customer support tools like Zendesk or Salesforce is typical. Outstanding communication, patience, and the ability to remain calm under pressure help you stand out in this role. These skills are crucial for resolving player issues quickly, ensuring a positive user experience, and maintaining brand reputation in the competitive gaming industry.

What is the difference between Gaming Support vs Customer Service Representative?

AspectGaming SupportCustomer Service Representative
Required CredentialsBasic technical knowledge, gaming industry familiarityCommunication skills, customer service experience
Work EnvironmentGaming companies, online platforms, call centersVarious industries, call centers, retail, online services
Employer & Industry UsagePrimarily gaming and entertainment sectorsBroadly used across multiple sectors
Common Search & ComparisonYesYes

Gaming Support and Customer Service Representative roles both involve assisting customers, but Gaming Support focuses specifically on technical issues and gameplay assistance within the gaming industry. Customer Service Representatives handle a wider range of customer inquiries across various industries. While both roles require strong communication skills, Gaming Support emphasizes technical knowledge related to gaming platforms, making it more specialized for gaming companies.

What are some common challenges faced by gaming support professionals and how can they be addressed?

Gaming Support professionals often encounter challenges such as handling high volumes of player inquiries during peak gaming times, troubleshooting complex technical issues, and managing frustrated or upset users. To address these, it's important to stay updated on the game's mechanics and frequent issues, use clear communication, and rely on internal knowledge bases or escalation paths for unresolved problems. Building strong teamwork and maintaining patience and empathy are essential for delivering excellent support and ensuring positive player experiences.

What is gaming support?

Gaming Support jobs involve assisting players with issues related to video games, including troubleshooting technical problems, helping with account management, and providing guidance on gameplay. These roles are typically found within video game companies or third-party support agencies, and can include positions like customer service representatives, technical support specialists, and community moderators. Gaming Support staff interact with players via email, chat, forums, or phone, aiming to resolve issues quickly and ensure a positive gaming experience. Strong communication skills and knowledge of gaming platforms are essential for these roles.

What job categories do people searching Gaming Support jobs in Reno, NV look for?

The top searched job categories for Gaming Support jobs in Reno, NV are:

Gaming Support jobs near you
Infographic showing various Gaming Support job openings in Reno, NV as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $38,557 per year, or $18.5 per hour.

J Resort - Table Games Dealer

JACOBS ENTERTAINMENT, Inc.

Reno, NV • On-site

$12/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 22 days ago

Job description

Description
A Legacy of Excellence
Entertaining Your World
Jacobs Entertainment, Inc. (JEI) is a developer, owner and operator of gaming and entertainment facilities across the United States. Core to the company's value is our commitment to ethical leadership, outstanding training, and open employee communication.
Jacobs Entertainment is currently in search of a "Table Games Dealer" for the All-NewJ Resort. The J Resort is a full-service hotel-casino with over 500 rooms and wide variety of Slots and Table Games. The J has a unique blend of original art, live music, bold flavors, luxurious accommodations, and exciting casino action...And we are just getting started!
Be a part of the transformation of Reno's newest premier resort-A Reno resort unlike any other.
Our employees are supported with a comprehensive benefits program that include the following:
  • $200 Referral Bonus
  • Tuition Reimbursement
  • 7 paid Holidays
  • 80 hours of Vacation after 1 year of employment
  • We offer a variety of affordable medical, dental, vision and flexible spending account plans after 60 days
  • Employee Assistance Program FREE of charge
  • Company paid Life Insurance and AD&D
  • Matching 401K program after 90 days
  • Employee Meal Discounts
  • Ongoing learning and development programs
  • Work towards your future advancement within the company-most of our supervisors and managers are promoted from within

Essential Job Responsibilities and Duties:
  • Ensure the safety and security of employees and customers
  • Deals two of three of the main game types: Blackjack, Craps or Roulette as well as all variations of poker games including Baccarat proficiently and professionally
  • Responsible for accurately dealing all games in the pit
  • Analyzing customer play, cheating scams, and unusual or suspicious variations of play
  • Provide excellent customer service skills and communication skills
  • Must have dealing experience and knowledge of Gaming regulations and ICMP's
  • Ensure that guests are provided with optimum service at all times
  • Adhere to all department/company policies and procedures
  • Analyze guest alcohol consumption
  • Ensure all guests are of legal age to participate in limited gaming
  • Replace and sort cards as needed.
  • Inventory and table drop

Skills, Education and Other Requirements:
  • Must be fluent in English
  • Must have strong communication skills
  • Must be able to deal all games offered in the Table Games pit area.
  • High School Diploma or Equivalent Work Experience required
  • Alcohol Beverage Control card
  • Dealing experience or schooling in all games in the pit area
  • Valid Nevada Gaming License
  • Identification that establishes identity
  • Identification that establishes the right to work in the United States

Apply