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Remote Gaming Support Jobs in Georgia (NOW HIRING)

Warnerbros

Director, Remote Productions

Atlanta, GA · Remote

Here you are supported, here you are celebrated, here you can thrive. Your New Role... The Live Remote Sports Director is the creative and technical authority in the production truck on game day.

AGS LLC

Technical Project Manager

Duluth, GA · Remote

... DevOps, Game Supported Features, Backend/Frontend Development, and QA, ensuring that roadmap ... Maintain communication and roadmap status reports with remote teams in Europe and India.

AGS LLC

Technical Project Manager

Duluth, GA · Remote

... DevOps, Game Supported Features, Backend/Frontend Development, and QA, ensuring that roadmap ... Maintain communication and roadmap status reports with remote teams in Europe and India.

AGS LLC

DevOps Platform Engineer

Duluth, GA · On-site +1

$48.50 - $66.50/hr

Support game build pipelines -- understand and support the Unity game build process including ... Experience with remote device management for distributed hardware fleets Note: All offers are ...

AGS LLC

DevOps Platform Engineer

Atlanta, GA · On-site +1

$50.75 - $69.50/hr

Support game build pipelines -- understand and support the Unity game build process including ... Experience with remote device management for distributed hardware fleets Note: All offers are ...

AGS LLC

DevOps Platform Engineer

Atlanta, GA · On-site +1

$50.75 - $69.50/hr

Support game build pipelines -- understand and support the Unity game build process including ... Experience with remote device management for distributed hardware fleets Note: All offers are ...

AGS LLC

DevOps Platform Engineer

Duluth, GA · On-site +1

$48.50 - $66.50/hr

Support game build pipelines -- understand and support the Unity game build process including ... Experience with remote device management for distributed hardware fleets Note: All offers are ...

PrizePicks

VP, State Government Affairs

Atlanta, GA · On-site +1

$220K - $275K/yr

... environments to support our rapid growth, scale, and long-term ambitions. What you'll do ... S. and are willing to consider remote candidates. #LI-Remote Working at PrizePicks: The typical ...

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All JobsGaming Support JobsRemote Gaming Support JobsRemote Gaming Support Jobs in Georgia

Remote Gaming Support information

See Georgia salary details

$12

$21

$37

How much do remote gaming support jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for remote gaming support in Georgia is $21.99, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $23.94 per hour, depending on experience, location, and employer.

What is a Remote Gaming Support job?

A Remote Gaming Support job involves assisting players with technical issues, account inquiries, and gameplay questions for online games. Support agents communicate via chat, email, or phone to troubleshoot problems, provide guidance, and ensure a smooth gaming experience. They must have strong communication skills, a good understanding of gaming systems, and the ability to resolve issues efficiently. Many roles also require familiarity with customer service tools and a passion for gaming.

What are the key skills and qualifications needed to thrive in the Remote Gaming Support position, and why are they important?

To thrive as a Remote Gaming Support professional, you need strong troubleshooting abilities, a solid understanding of gaming platforms, and prior experience in customer service or technical support. Familiarity with ticketing systems like Zendesk or Freshdesk, knowledge of gaming networks, and sometimes certifications in IT support tools are valuable assets. Excellent communication, patience, and adaptability are soft skills that set top candidates apart. These skills ensure efficient issue resolution, enhance the player experience, and contribute to a positive gaming community.

What does a typical workday look like for someone in Remote Gaming Support?

A typical day in Remote Gaming Support involves responding to player inquiries via chat, email, or phone, diagnosing technical issues, and providing clear solutions to ensure a seamless gaming experience. You may also escalate complex problems to specialized technical teams, update knowledge bases, and document recurring issues for further analysis. Collaboration with other support agents and sometimes with game developers is common, especially when resolving widespread or new bugs. The work is often fast-paced and requires staying current with updates or new releases in the supported games. Most teams operate in shifts to provide 24/7 coverage, offering flexible hours for remote employees.

What are the most commonly searched types of Gaming Support jobs in Georgia? The most popular types of Gaming Support jobs in Georgia are:
What are popular job titles related to Remote Gaming Support jobs in Georgia? For Remote Gaming Support jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Remote Gaming Support jobs in Georgia look for? The top searched job categories for Remote Gaming Support jobs in Georgia are:
What cities in Georgia are hiring for Remote Gaming Support jobs? Cities in Georgia with the most Remote Gaming Support job openings:
Remote Gaming Support jobs near you
Infographic showing various Remote Gaming Support job openings in Georgia as of July 2026, with employment types broken down into 62% Full Time, 14% Part Time, and 24% Contract. Highlights an 100% Remote job distribution, with an average salary of $45,748 per year, or $22 per hour.
Product Support Tech II

Product Support Tech II

Scientific Games

Alpharetta, GA • Remote

Full-time

Posted 2 days ago

Scientific Games rating

8.3

Company rating: 8.3 out of 10

Based on 25 frontline employees who took The Breakroom Quiz

5th of 15 rated gambling companies

Job description

Scientific Games:

Scientific Games is the global leader in lottery games, sports betting and technology, and the partner of choice for government lotteries. From cutting-edge backend systems to exciting entertainment experiences and trailblazing retail and digital solutions, we elevate play every day. We push game designs to the next level and are pioneers in data analytics and iLottery. Built on a foundation of trusted partnerships, Scientific Games combines relentless innovation, legendary performance, and unwavering security to responsibly propel the global lottery industry ever forward.

Position Summary

Location: Fully Remote after 1 Week training in Alpharetta, GA

The Product Support Technician Supports the telephone "hotline" function. Directs telephone calls or written inquiries to appropriate personnel. May answer non-technical questions regarding company products. Maintains log of incoming "hotline" calls.

  • Do you consider yourself to be a flexible, customer service minded individual who is enthusiastic about helping others?

  • Do you thrive in a low-volume, friendly, drama-free environment with low stress?

  • Do you enjoy working for a supportive management team that doesn't micromanage?

Job Duties:

  • Use our online knowledge base to diagnose problems, then guide the caller through documented troubleshooting steps

  • Provide an excellent customer service experience while resolving the customer's issue

  • Meet monthly departmental metrics for quality assurance, accuracy, etc.

Skills:

  • Passion for Customer Service

  • Strong verbal, written, and online communication ability (e.g. phone, email, chat)

  • Probing and accurate identification of customer needs

  • Attention to detail and processes

  • Problem-solving mindset

Conditions of Employment:

  • Pass an initial drug screening and criminal background check

  • Reliable to meet our attendance policy

  • Able to work from home immediately upon completion of training, using company-provided equipment

  • Required to have quiet, uninterrupted space at home to work. Demonstrated, High-speed internet connection (Min 50Mbps down and 10 Mbps up) with hardwire (Ethernet) connection.


Supervisory Responsibilities

This position has no supervisory responsibilities.


Job Level Description

Demonstrates ability to learn and support several aspects of function. Handles routine activities.

Qualifications

Education

Must have a high school diploma or equivalency.


Years of Related Experience

Years of experience < 1 year


Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, walk, bend, use hands, operate a computer, and have specific vision abilities to include close and distance vision, and ability to adjust focus working with computer and business equipment.


Work Conditions

Scientific Games Corporation and its affiliates (collectively, "SG") are engaged in highly regulated gaming and lottery businesses. As a result, certain SG employees may, among other things, be required to obtain a gaming or other license(s), undergo background investigations or security checks, or meet certain standards dictated by law, regulation or contracts. In order to ensure SG complies with its regulatory and contractual commitments, as a condition to hiring and continuing to employ its employees, SG requires all of its employees to meet those requirements that are necessary to fulfill their individual roles. As a prerequisite to employment with SG (to the extent permitted by law), you shall be asked to consent to SG conducting a due diligence/background investigation on you.
This job description should not be interpreted as all-inclusive; it is intended to identify major responsibilities and requirements of the job. The employee in this position may be requested to perform other job-related tasks and responsibilities than those stated above.

SG is an Equal Opportunity Employer and does not discriminate against applicants due to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. If you'd like more information about your equal employment opportunity rights as an applicant under the law, please click here for EEOC Poster.

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