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Job Title:

R1745507Sharepoint Customer Engineer Bilingual (English and Spanish)

Job Description

Technical Products and Services (TPS):
We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.
The global technology and services leader that powers the world's best brands, today and into the future. We're solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we're the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.
The Concentrix Technical Products and Services team is the driving force behind Concentrix's transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.
Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we're proud to be recognized with awards such as "World's Best Workplaces," "Best Companies for Career Growth," and "Best Company Culture," year after year.
Join us and be part of this journey towards greater opportunities and brighter futures.

• Plan, deploy, operate, and optimize on-premises, hybrid, and online SharePoint environments.
• Deliver technical workshops, training, and advisory sessions covering SharePoint Server and SharePoint Online.
• Analyze and troubleshoot complex SharePoint infrastructure and configuration issues, providing effective resolutions.
• Lead customer engagements focused on SharePoint migration, activation, and optimization.
• Collaborate with customer development teams, offering guidance on SharePoint development best practices.
• Automate and manage environments using PowerShell, CSOM, and related tools.
• Ensure system reliability, performance, and security across SharePoint and Microsoft 365 workloads.
• Support customers in implementing Microsoft 365 data governance, archiving, and backup strategies.
• Stay current on emerging Microsoft technologies and frameworks to guide customers in digital transformation.

• 8+ years of experience in customer-facing roles such as systems architecture, administration, operations, software support, or IT consulting.
• Proven experience delivering SharePoint technical support and consulting services to enterprise or government clients.
• Strong background in SharePoint infrastructure administration, deployment, and migration (on-premises, hybrid, and online).
• Proficiency with PowerShell, SharePoint Client Side Object Model (CSOM), and Graph API.
• Knowledge of Azure infrastructure (IaaS, PaaS, SaaS), SQL Server configuration, and SharePoint DB maintenance.
• Familiarity with Microsoft 365 Archive, Data Security, and Governance solutions for SharePoint and OneDrive.
• Bachelor's or Master's degree in Information Technology or related field (or equivalent experience).
• Prior experience or exposure to Sharepoint Viva
• Excellent communication skills (written and verbal) with a strong customer focus.

• Advanced knowledge of SQL Server, Graph API, and Microsoft 365 Backup/Archive.
• Experience with Azure DevOps, GitHub, and CI/CD lifecycle concepts.
• Familiarity with Well-Architected Framework and Cloud Adoption Framework principles.
• Experience with SharePoint Framework (SPFx), JavaScript, REST APIs, and custom development (including web parts).
• Relevant Microsoft Certifications in SharePoint or related technologies are a plus.

#ConcentrixCatalyst

Location:

USA, Columbus, GA

Language Requirements:

Time Type:

Physical and Mental Requirements:
The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature.

Equal Employment Opportunity:

Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.

For more information regarding your EEO rights as an applicant, please visit the following websites:

English

Spanish

Accommodation:

Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting app.acco@concentrix.com. All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.

Artificial Intelligence:

As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.

Work Authorization:

In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.

For further information on available work states and Equal Employment Opportunity as an applicant, please click HERE