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Remote Fan Experience Jobs in California (NOW HIRING)

Deep experience building business-facing products at scale * AI/ML Fluency: You aren't just a fan ... A fun environment where work-life balance is valued #LI-Remote The US base salary range for this ...

Deep experience building business-facing products at scale * AI/ML Fluency: You aren't just a fan ... A fun environment where work-life balance is valued #LI-Remote The US base salary range for this ...

Deep experience building business-facing products at scale * AI/ML Fluency: You aren't just a fan ... A fun environment where work-life balance is valued #LI-Remote The US base salary range for this ...

Deep experience building business-facing products at scale * AI/ML Fluency: You aren't just a fan ... A fun environment where work-life balance is valued #LI-Remote The US base salary range for this ...

Deep experience building business-facing products at scale * AI/ML Fluency: You aren't just a fan ... A fun environment where work-life balance is valued #LI-Remote The US base salary range for this ...

Deep experience building business-facing products at scale * AI/ML Fluency: You aren't just a fan ... A fun environment where work-life balance is valued #LI-Remote The US base salary range for this ...

Los Angeles, California (Remote) Individual pay will be determined by location and additional factors, including job related skills, experience, and relevant education or training. Your recruiter can ...

Showing results 21-40

Remote Fan Experience information

What is a remote fan experience?

Remote Fan Experience jobs involve engaging with fans and customers virtually to enhance their interaction with a brand, event, or team. These roles typically include responsibilities like answering fan inquiries, moderating online communities, providing virtual event support, and creating memorable digital experiences. The goal is to ensure fans feel valued and connected, even when they're not physically present. Remote Fan Experience professionals often use chat, email, video calls, and social media to communicate and engage with audiences.

How does a remote fan experience role typically collaborate with other departments to enhance virtual event engagement?

In a Remote Fan Experience role, collaboration with marketing, customer support, and event production teams is common. You may coordinate with marketing to promote virtual events, work with customer support to address fan inquiries, and partner with production to ensure a seamless online experience. This cross-functional teamwork helps deliver engaging and memorable experiences for fans, even from afar. Regular communication and adaptability are key, as each event may present different challenges and opportunities for creative problem-solving.

What are the key skills and qualifications needed to thrive as a remote fan experience specialist, and why are they important?

To excel as a Remote Fan Experience Specialist, you need strong customer service skills, problem-solving abilities, and often a background in communications or hospitality. Familiarity with CRM platforms, helpdesk software, and online ticketing systems is typically required. Exceptional written communication, a positive attitude, and the ability to remain calm under pressure are valuable soft skills in this role. These skills ensure fans receive prompt, engaging support and create memorable interactions that enhance brand loyalty and satisfaction.

What is the difference between Remote Fan Experience vs Remote Customer Service Representative?

AspectRemote Fan ExperienceRemote Customer Service Representative
Required CredentialsCustomer service skills, basic tech knowledgeCustomer service skills, communication skills
Work EnvironmentSports/entertainment industry, fan engagement platformsVarious industries, call centers, support platforms
Employer & Industry UsageSports teams, entertainment companies, event organizersRetail, telecom, tech companies, service providers
Common Search & ComparisonYesYes

Remote Fan Experience roles focus on engaging sports or entertainment fans through digital platforms, often requiring knowledge of the industry and fan engagement tools. Remote Customer Service Representatives handle general customer inquiries across various industries, emphasizing communication skills and problem-solving. While both roles involve remote communication, Remote Fan Experience positions are specialized in entertainment and fan interaction, whereas Customer Service Representatives serve broader customer needs across sectors.

What are the most commonly searched types of Fan Experience jobs in California?

The most popular types of Fan Experience jobs in California are:

What are popular job titles related to Remote Fan Experience jobs in California?

For Remote Fan Experience jobs in California, the most frequently searched job titles are:

What job categories do people searching Remote Fan Experience jobs in California look for?

The top searched job categories for Remote Fan Experience jobs in California are:

What cities in California are hiring for Remote Fan Experience jobs?

Cities in California with the most Remote Fan Experience job openings:

Infographic showing various Remote Fan Experience job openings in California as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution.

Director of Product Management, Acquisition and Search

ZipRecruiter

Santa Monica, CA • Remote

$250K - $302K/yr

Full-time

Re-posted 27 days ago


ZipRecruiter rating

8.6

Company rating: 8.6 out of 10

ZipRecruiter

Based on 27 frontline employees who took The Breakroom Quiz

8.0

Company rating compared to similar companies: 8.0 out of 10

Software companies average

Based on 4,210 frontline employees who took The Breakroom Quiz


Job description

We offer a hybrid work environment. Most US-based positions can also be performed remotely (any exceptions will be noted in the Minimum Qualifications below.)

Our Mission:

To actively connect people to their next great opportunity.

Who We Are:

ZipRecruiter is a leading online employment marketplace. Powered by AI-driven smart matching technology, the company actively connects millions of all-sized businesses and job seekers through innovative mobile, web, and email services, as well as through partnerships with the best job boards on the web. ZipRecruiter has the #1 rated job search app on iOS & Android.

Summary:

We are looking for a high-impact, versatile Director of Product Management to lead the strategy and execution behind growing ZipRecruiter's job seeker base. In this role, you will be the primary driver behind how millions of people discover work, focusing on driving user acquisition and creating an amazing job discovery user experience.

You will lead the vision and execution for core job seeker products across our web and mobile discovery interfaces, collaborating with cross-functional teams and multiple engineering squads to build personalized, AI-driven features. As a "player-coach," you will be expected to zoom out to set growth strategies and build clear success metrics, and zoom in to manage a team of product managers and ensure strong execution.

Key Focuses:

  • Drive Growth: Own all job seeker acquisition strategies and user experiences. This includes SEO, Generate Engine Optimization (GEO), SEM, etc… You'll also be expected to ideate, test, and grow new acquisition tactics. .
  • Own Search & Discovery: Own the product roadmap for our search and discovery experiences.
  • Champion AI-Driven Development: Lean into ZipRecruiter's AI-first DNA to build personalized, proactive experiences that act like a personal recruiter for every seeker.
  • Coordinate Marketplace Fit: Partner closely with Employer-side product teams to ensure a healthy, balanced marketplace where seeker actions lead to successful hires.
  • Lead & Mentor: Manage and grow a high-performing team of Product Managers, fostering a culture of ownership and excellence.
  • Act as an Owner: Take full accountability for your product domain, from high-level KPI setting to the nuances of daily execution.

Minimum Qualifications:

  • Proven Leadership: 3+ years of experience managing a team of at least 2 product managers, with a track record of developing talent.
  • B2C Expertise: Deep experience building consumer-facing products at scale, with a strong intuition for user behavior and growth loops.
  • AI/ML Fluency: You aren't just a fan of AI; you understand how to leverage Machine Learning to solve user problems and have experience building AI-powered product features.
  • Strategic Versatility: You are a "smart generalist" who can be thrown at any complex problem—whether it's a technical architectural hurdle or a brand-new market opportunity—and figure it out.
  • Player-Coach Mentality: You are comfortable presenting to the C-suite one hour and diving into prototypes or data dashboards the next.
  • Self-Motivation: You are highly driven and thrive in an environment where you are given the autonomy to drive massive impact.
  • Deeply Analytical: You are a data-obsessed problem solver who doesn't just look at dashboards but interrogates the "why" behind the numbers.

Preferred Qualifications:

  • Marketplace Experience: Previous experience at a two-sided marketplace (e.g., jobs, real estate, rideshare).
  • Search & Personalization Expertise: Prior experience building, scaling, or optimizing consumer search engines, information retrieval systems, or recommendation loops.
  • B2C Growth Specialization: Specific experience in performance marketing, SEO, or viral loops for seeker acquisition.

As part of our team you'll enjoy:

  • Competitive salary
  • Exceptional benefits package
  • Flexible vacation & paid time off
  • Employer-matched 401(k) plan
  • Collaboration Weeks: We bring everyone together several times a year for innovation, relationship building, and team fun.

#LI-Remote

The US base salary range for this full-time position is $250,000-$302,500. Our salary ranges are determined by role, level, and location, and the range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location, role-related knowledge and skills, depth of experience, relevant education or training, and additional role-related considerations.

Depending on the position offered, equity, bonuses, commission, or other forms of compensation may also be provided as part of a total compensation package, in addition to a full range of medical, financial, and other benefits.


ZipRecruiter is proud to be an equal opportunity employer and provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or genetics.

Privacy Notice: For information about ZipRecruiter's collection and processing of job applicant personal data for this job, please see our Privacy Notice at: https://www.ziprecruiter.com/careers/job-applicant-privacy-notice


Working at ZipRecruiter

Perks for frontline workers

From ZipRecruiter, via Breakroom

  • Competitive compensation

  • Annual bonus

  • RSUs for certain roles

  • Flexible time off

  • We match a percentage of your 401(k) contributions

  • Generous parental leave

  • Fertility and family-forming benefits

  • Pet insurance

  • Company-paid access to financial planning resources

  • Wellness stipend

  • Internet stipend & home office program

  • Snacks and occasional meals in some offices

  • Employee Resource Groups

  • Employee-driven recognition and rewards program

  • Live town halls

  • Hosted team building activities

About ZipRecruiter, in their own words

From ZipRecruiter

We’re one team with a shared mission—to actively connect people to their next great opportunity. No matter who you are or where you work from, we create an inclusive, respectful environment where everyone can do their best work.

Company values

From ZipRecruiter

Our values shape everything we do.

We are fearless builders, we foster excellence without egos, and our hearts are in it.

Diversity and inclusion statement

From ZipRecruiter

We’re passionate problem-solvers who know diverse perspectives lead to better outcomes. We celebrate wins, learn together, and value the process of working as one team.


What ZipRecruiter employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


ZipRecruiter logo

About ZipRecruiter

Sourced by ZipRecruiter

What started as a way to help small businesses find great candidates has grown into a leading online employment marketplace that connects millions of job seekers with companies of all sizes. Our sophisticated Al-matching technology is at the core of everything we do-and by analyzing billions of user interactions, it's always getting smarter. It improves the job search experience for millions of people every month and helps businesses of all sizes find and hire the right candidates quickly. We empower job seekers with the tools they need to stand out and get hired. Like a personal recruiter, we track down relevant opportunities in our marketplace, proactively pitch them to hiring managers at top companies, and deliver status updates along the way. We make it easier for people to find work We match businesses of all sizes with the best people for their open roles. Reaching millions of job seekers through our site, * email, and #1 rated job seeker app, we target the most qualified candidates to apply when a job goes live in our marketplace. The result? More quality candidates and reduced hiring times.

Industry

Software development

Company size

1,001 - 5,000 Employees

Headquarters location

Santa Monica, CA, US