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Remote Epic Training Analyst Jobs in Indiana (NOW HIRING)

Powers Health

Coder II - Inpatient Coder - Remote

Munster, IN · Remote

$21.25 - $25.50/hr

M-F, Flexible hours after training period. Sign-on Bonus The Coder II - Inpatient is responsible ... Epic EMR experience preferred. Your Extraordinary Career Starts Here We invite you to join our team ...

micro1 AI

Legal AI Trainer - Remote

South Bend, IN · Remote

$90 - $150/hr

Strong analytical capabilities and ability to translate legal expertise into actionable feedback ... Prior exposure to AI, legal tech, or training initiatives. Why Join: * This is an opportunity to ...

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Remote Epic Training Analyst information

What is a remote Epic Training Analyst?

A Remote Epic Training Analyst is a healthcare IT professional who specializes in teaching staff how to use the Epic electronic health record (EHR) system, typically working from a remote location. They develop training materials, conduct virtual training sessions, and provide ongoing support to healthcare providers and administrative staff. Their goal is to ensure users become proficient with Epic software to enhance patient care and streamline hospital workflows. These analysts often collaborate with other IT and clinical teams to tailor training to specific roles and needs. This position requires strong communication skills, expertise in Epic applications, and the ability to manage virtual learning environments.

What are the key skills and qualifications needed to thrive as a remote Epic Training Analyst?

To thrive as a Remote Epic Training Analyst, you need a strong understanding of healthcare workflows, adult learning principles, and Epic system proficiency, typically supported by a relevant degree and Epic certification. Familiarity with e-learning platforms, video conferencing tools, and Epic modules such as EpicCare or Ambulatory is essential. Outstanding communication, patience, and problem-solving skills set top candidates apart in guiding users remotely. These skills ensure effective knowledge transfer, user adoption, and optimal use of the Epic system across dispersed healthcare teams.

How does a remote Epic Training Analyst collaborate with clinical staff and IT teams to ensure effective training delivery?

A Remote Epic Training Analyst works closely with both clinical staff and IT teams to customize and deliver Epic system training that meets the specific needs of end users. Collaboration often involves gathering feedback from clinicians, adapting training materials for different workflows, and consulting with IT to ensure technical accuracy. Regular virtual meetings, screen-sharing sessions, and follow-up support are common practices to bridge any gaps, ensuring users are comfortable and proficient with Epic functionalities. This collaborative approach helps maintain a smooth transition during system updates or new Epic module rollouts.

What is the difference between Remote Epic Training Analyst vs Remote Epic Implementation Specialist?

AspectRemote Epic Training AnalystRemote Epic Implementation Specialist
CredentialsEpic certifications, training experienceEpic certifications, technical implementation skills
Work EnvironmentTraining sessions, user support, documentationSystem setup, configuration, deployment
Industry UsageHealthcare organizations, hospitalsHealthcare projects, hospital systems
Common Search IntentTraining roles, user educationSystem setup, project implementation

The Remote Epic Training Analyst primarily focuses on educating users and providing training support within healthcare organizations. In contrast, the Remote Epic Implementation Specialist handles system setup and deployment tasks. While both roles require Epic certifications and work in healthcare settings, their core responsibilities differ, with the Training Analyst emphasizing user education and the Implementation Specialist focusing on technical deployment.

What are the most commonly searched types of Epic Training Analyst jobs in Indiana?

The most popular types of Epic Training Analyst jobs in Indiana are:

What are popular job titles related to Remote Epic Training Analyst jobs in Indiana?

For Remote Epic Training Analyst jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Remote Epic Training Analyst jobs in Indiana look for?

The top searched job categories for Remote Epic Training Analyst jobs in Indiana are:

What cities in Indiana are hiring for Remote Epic Training Analyst jobs?

Cities in Indiana with the most Remote Epic Training Analyst job openings:

Remote Epic Training Analyst jobs near you

Sr. Systems Analyst

Renaissance Life and Health Insurance Company of America

Indianapolis, IN • On-site, Remote

Full-time

Re-posted 7 days ago

Job description

Job Title:
Sr. Systems Analyst
Number of Positions:
1
Location:
Indianapolis, IN
Location Specifics:
Fully Remote
Job Summary:
The Sr. Systems Analyst is an individual contributor responsible for supporting the daily operations, stability, and continuous improvement of Renaissance enterprise business systems, with a primary focus on the company's core benefits administration system.
This role partners with business leaders, users, technology vendors and internal IT teams to translate business problems into well-defined system enhancements, change requests, and defects. The position supports the daily use of our benefits administration system by internal business users and external customers and includes defect triage, documentation and prioritization, infrastructure monitoring, system enhancements, testing, code release coordination, business user training and knowledge transfer as well as Production incident response and communication.
The ideal candidate brings strong business systems analysis, troubleshooting, stakeholder communication and vendor coordination skills, along with a customer-focused and solution-oriented approach to operational support and system improvement.
  • Listen to business problems and partner with business stakeholders to define and document system enhancements, change requests, and defects.

  • Manage the workflow, assignment, tracking, and reporting of defects received through the web-based ticket intake system (e.g. Jira) and shared email account.

  • Create and maintain standard operating procedures, policy documents, knowledge articles, and other support documentation as needed.

  • Communicate with Renaissance business leaders, stakeholders, and system vendors regarding Production defect status, impact and priority.

  • Proactively monitor Production system performance, batch jobs and infrastructure components in collaboration with technology vendors.

  • Support system integrations, both standard file formats (e.g. EDI, flat file) and API-based, and coordinate issue resolution with the appropriate internal teams and vendors.

  • Plan, coordinate and execute smoke testing for Production code releases and UAT for defect fixes; document results and escalate identified issues.

  • Triage, communicate, and document urgent Production incidents, including follow-up with technology support vendors regarding root cause and corrective action.

  • Provide timely system status updates to leadership and business users during system upgrades, Production incidents, and outages.

  • Plan code releases with technology vendors, including release readiness activities and stakeholder communications.

  • Coordinate with off-hours vendor support resources to help maintain system stability and release integrity; occasional availability outside of normal business hours may be needed for planned maintenance, urgent Production incidents or vendor coordination.

  • Identify business-user knowledge gaps and facilitate documentation or knowledge-transfer sessions between Renaissance technology support vendors and business users.

  • Meet with business leaders and users to identify opportunities to improve system processes, support practices, and integrations.

  • Provide support for vendor management activities related to cloud infrastructure used by our benefits administration systems.

  • Perform other related duties as assigned.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Minimum Requirements:
  • Bachelor's degree in Information Systems, Management Information Systems, Information Technology, Computer Science, Business Administration or a related field preferred.

  • Progressive experience supporting enterprise business applications (preferably benefits administration systems), Production operations or related information technology functions.

  • Experience gathering, analyzing, and documenting business requirements, system enhancements, change requests and defects.

  • Experience responding to Production incidents, defect resolution, application releases, testing activities, and stakeholder communications.

  • Experience working in Agile product delivery models.

  • Strong written and verbal communication skills with the ability to explain complex system issues and priorities to business leaders, users, vendors and technical teams.

  • Strong troubleshooting, problem-solving, prioritization and organizational skills.

  • Ability to operate independently as a senior individual contributor while collaborating effectively across business and technology teams.

  • Experience creating and maintaining SOPs, support documentation, knowledge articles or related operational materials (e.g. Confluence).

Technical Qualifications
  • Experience supporting insurance benefits administration or comparable enterprise business systems is required with experience with the EIS insurance administration platform being preferred but not required.

  • Working knowledge of Production support practices, including incident triage, defect tracking, root-cause follow-up, batch job maintenance and system-status communication.

  • Experience using web-based ticket intake, work-management, or service-management tools to assign, track and report support work (e.g. Jira).

  • Ability to understand system interfaces, interpret common file formats (e.g. EDI, XML), dependencies, and business-process impacts and to coordinate resolution across internal teams and external vendors.

  • Familiarity and experience navigating complicated relational databases using MS SQL.

  • Experience supporting customer-facing web portals, including researching user access issues, navigation or workflow problems, data-display concerns and coordinating resolution with internal teams or vendors.

  • Strong skills with MS 365 products, especially Excel.

  • Working knowledge of API testing/debugging tools. Examples include Swagger, Postman and other API clients.

  • Experience coordinating code releases, smoke testing, validation, and go-live readiness activities.

  • Experience supporting technology vendors and geographically distributed or off-hours support resources.

  • Familiarity with cloud-hosted infrastructure and benefits administration-system support is preferred.

  • Demonstrated ability and willingness to incorporate AI into day-to-day tasks to optimize efficiency, reduce manual effort and improve quality of deliverables. Experience with Copilot and Claude strongly preferred.

Base Salary Range: $95,000-110,000
The company will provide equal employment and advancement opportunity within the context of its unique business environment without regard to race, color, religion, gender, gender identity, gender expression, age, national origin, familial status, citizenship, genetic information, disability, sex, sexual orientation, marital status, pregnancy, height, weight, military status, or any other status protected under federal, state, or local law or ordinance.

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