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Remote Epic Technical Solutions Engineer Jobs in Indiana

Unifirst

Software Developer

Indianapolis, IN · Remote

The Software Developer will participate in an agile team working with offshore, remote and local ... Collaborate with product owners to analyze requirements and design effective technical solutions

Motorola

$110K - $140K/yr

  • Medical

  • Dental

  • Retirement

... technical architecture and strategy, interface design, engineering diagrams, equipment lists ... The actual offer will be based on the individual candidate. #LI-KF2 #LI-REMOTE Basic Requirements

Motorola

$90K - $110K/yr

  • Medical

  • Dental

  • Retirement

Our solutions foster the collaboration that's critical for safer communities, safer schools, safer ... This position is a remote role in the United States and serves as a vital technical touchpoint.

CSAA

  • Retirement

We build innovative, human-centered solutions that help AAA members prevent, prepare for, and ... Provide technical leadership for AI/ML platforms including Palantir, AWS Bedrock, Amazon SageMaker ...

New

Labcorp

Workfront Programming Lead

Indianapolis, IN · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Labcorp is seeking a remote Workfront Programming Lead to join our Central Labs Services team. Job Responsibilities * Leads technical design planning, solution development, and implementation for key ...

TrueScripts

Application Engineer

Petersburg, IN · On-site +1

  • Medical

  • Dental

  • Vision

  • Retirement

Collaborate with business users, product owners, analysts, and other developers to gather requirements and translate business needs into technical solutions. * Build cloud-native applications using ...

Alteryx

$151K - $175K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

What you'll bring * 7+ years of experience in Technical Product Marketing, Solutions Engineering ... A monthly Connectivity Plus stipend of $150 to support remote work-related expenses * An annual ...

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All JobsEpic Technical Solutions Engineer JobsRemote Epic Technical Solutions Engineer JobsRemote Epic Technical Solutions Engineer Jobs in Indiana

Remote Epic Technical Solutions Engineer information

What is the difference between Remote Epic Technical Solutions Engineer vs Remote Epic Implementation Specialist?

AspectRemote Epic Technical Solutions EngineerRemote Epic Implementation Specialist
CredentialsEpic certifications, technical backgroundEpic certifications, focus on implementation skills
Work EnvironmentTechnical support, troubleshooting, system configurationProject management, client training, system deployment
Industry UsageHealthcare IT, software developmentHealthcare organizations, hospital systems
Search IntentTechnical roles, system support, troubleshootingImplementation, deployment, client training

The Remote Epic Technical Solutions Engineer primarily focuses on technical support, troubleshooting, and system configuration within healthcare IT environments. In contrast, the Remote Epic Implementation Specialist handles system deployment, client training, and project management during Epic software implementations. Both roles require Epic certifications and work in healthcare settings, but their core responsibilities differ in technical support versus implementation tasks.

Does Epic hire remotely?

Epic often offers remote opportunities for roles like the Epic Technical Solutions Engineer, especially for positions involving technical support, system configuration, and troubleshooting. Remote work availability can vary by position and location, so candidates should review specific job postings for details on remote options and requirements such as relevant certifications or technical skills.

Is a Remote Epic Technical Solutions Engineer a good job?

A Remote Epic Technical Solutions Engineer is a specialized role focused on implementing and supporting Epic healthcare software solutions remotely. It typically requires technical skills, certifications, and the ability to work independently, offering competitive salaries and opportunities for career growth in the healthcare IT field.

What are the most commonly searched types of Epic Technical Solutions Engineer jobs in Indiana?

The most popular types of Epic Technical Solutions Engineer jobs in Indiana are:

What are popular job titles related to Remote Epic Technical Solutions Engineer jobs in Indiana?

For Remote Epic Technical Solutions Engineer jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Remote Epic Technical Solutions Engineer jobs in Indiana look for?

The top searched job categories for Remote Epic Technical Solutions Engineer jobs in Indiana are:

What cities in Indiana are hiring for Remote Epic Technical Solutions Engineer jobs?

Cities in Indiana with the most Remote Epic Technical Solutions Engineer job openings:

Remote Epic Technical Solutions Engineer jobs near you
Infographic showing various Remote Epic Technical Solutions Engineer job openings in Indiana as of July 2026, with employment types broken down into 86% Full Time, 10% Part Time, and 4% Contract. Highlights an 78% Physical, 3% Hybrid, and 19% Remote job distribution.

Technical Support Engineer

Atlas Copco

Michigan City, IN • On-site, Remote

Full-time

Re-posted 29 days ago

Atlas Copco rating

8.5

Company rating: 8.5 out of 10

Based on 59 frontline employees who took The Breakroom Quiz

84th of 490 rated machine equipment manufacturers

Job description

Your role Provide fast, structured, high-quality technical support to reduce equipment downtime and improve customer satisfaction. Serve as technical escalation for complex mechanical and electrical cases, supporting Field Service Engineers, Customer Centers, and distributors with troubleshooting, documentation, and training. Contribute to product reliability through failure and warranty feedback.
You will:
  • Technical Case Handling & Troubleshooting
  • Act as technical escalation for Customer Centers, Field Service Engineers, distributors/OEMs, and customers; ensure timely support and ownership from intake to closure.
  • Diagnose complex vacuum system issues, including electrical/controls (sensors, I/O, controller logic, VSD/PLC).
  • Define troubleshooting plans, analyze field data, and provide actionable repair recommendations.
  • Coordinate with Product Company/Global Technical Support for advanced root cause analysis and capture lessons learned.
  • Service Process Support & Standardization
  • Advise on commissioning, corrective actions, preventive measures, and service best practices.
  • Maintain and improve technical documentation and reusable guidance.
  • Ensure consistent communication and escalation discipline; support stable service routines regionally.
  • Training & Knowledge Transfer
  • Deliver technical coaching and training to improve first-time-fix and reduce repeat incidents.
  • Translate complex topics into practical procedures and decision trees for the field.
  • Product Quality & Continuous Improvement
  • Drive structured failure, incident, and warranty reporting; support analysis with clear problem statements and containment actions.
  • Identify recurring issues and propose corrective/preventive actions in processes, training, documentation, and service.
  • Safety & Customer Focus
  • Promote safe working practices, PPE use, and compliance with safety standards.
  • Maintain a professional, customer-focused approach; collaborate across Service, Supply Chain, Sales, and Finance.
To succeed, you will need We encourage you to apply even if you don't meet every requirement. We value diverse experiences and perspectives.
You have 3-5+ years in technical support, field service, commissioning, maintenance, or repair of industrial equipment (vacuum/rotating equipment preferred). Minimum Experience:
  • Proven ability to handle complex troubleshooting cases end-to-end, including documentation and follow-up.
  • Education / Technical Background
  • Technical apprenticeship or degree (mechanical, mechatronics, electrical, industrial maintenance, or similar). Additional training in electrical troubleshooting, controls/VSD, pneumatics/hydraulics is a plus.
  • Technical Know-How
  • Strong troubleshooting skills in mechanical (pumps, bearings, seals, lubrication, overheating/vibration) and electrical/controls topics (sensors/I-O, wiring diagrams, fault codes, basic control logic, VSD/PLC interfaces). Ability to read and interpret technical documentation and translate findings into clear actions.
  • Working Style / Competencies
  • Structured problem solving, strong ownership, and ability to prioritize multiple cases under time pressure.
  • Strong communication skills to guide technicians remotely and deliver training/coaching.
  • Customer-oriented, collaborative, and disciplined escalation behavior.
  • Tools / Language / Mobility
  • Good computer skills; ERP/service tools experience is an advantage. English required; Spanish and/or French is a plus. Valid driver's license; willingness to travel and work in industrial environments.
  • Technical Case Ownership & Escalations (55%)
  • Own complex technical cases from intake to closure for VTS Aftermarket (remote and on-site support). Coordinate cross-functionally and escalate with complete technical evidence.
  • Service Enablement & Standardization (25%)
  • Strengthen service execution by providing troubleshooting routines, commissioning/service guidance, and reusable documentation. Reduce repeat incidents through consistent methods and clear communication.
  • Training & Capability Building (15%)
  • Deliver coaching/training to Field Service, Customer Centers, and distributors to improve first-time-fix, safety, and service procedures.
  • Product Feedback & Continuous Improvement (5%)
  • Ensure structured failure/incident/warranty reporting and contribute to reliability improvements through trend observations and corrective actions.
In return, we offer
  • Culture of trust and accountability
  • Lifelong learning and career growth
  • Innovation powered by people
  • Comprehensive compensation and benefits
  • Health and well-being
Job location
This role offers a hybrid working arrangement, allowing you to split your time between working remotely and being on-site at our Atlas Copco faciltiy in either Michigan City, IN or Charlotte, NC, United States.
#UWK
Uniting curious minds
Behind every innovative solution, there are people working together to transform the future. With careers sparked by initiative and lifelong learning, we unite curious minds, and you could be one of them.

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