As an Epic Billing and Accounts Receivable Manager you will help deliver back-end revenue cycle ... This is a remote role with minimal travel requirements A successful candidate would possess these ...
As an Epic Billing and Accounts Receivable Manager you will help deliver back-end revenue cycle ... This is a remote role with minimal travel requirements A successful candidate would possess these ...
Imaging Systems Analyst - Senior
Columbus, IN · On-site +1
$79K - $126K/yr
The team has a family feel, with a team-goal-oriented staff and remote work available. * The ... for Epic integration and third-party system coordination, as well as serving as a contact for ...
Imaging Systems Analyst - Senior
Columbus, IN · On-site +1
$79K - $126K/yr
The team has a family feel, with a team-goal-oriented staff and remote work available. * The ... for Epic integration and third-party system coordination, as well as serving as a contact for ...
Remote Epic Super User information
What are the key skills and qualifications needed to thrive as a Remote Epic Super User, and why are they important?
To thrive as a Remote Epic Super User, you need in-depth knowledge of Epic EHR systems, clinical workflows, and healthcare operations, typically supported by relevant healthcare or IT experience. Familiarity with Epic modules, user support tools, and completion of Epic Super User training or certification is often required. Strong communication, problem-solving skills, and patience are vital for effectively assisting end-users and facilitating adoption remotely. These skills ensure efficient system utilization, minimize disruptions, and support the delivery of quality patient care.
How does a Remote Epic Super User typically support end-users and collaborate with IT teams during system updates or rollouts?
As a Remote Epic Super User, you’ll play a crucial role in bridging the gap between clinical staff and IT during system updates or new Epic module rollouts. Your responsibilities often include providing remote training, answering user questions, troubleshooting issues, and gathering feedback from end-users to relay back to the IT team. You’ll collaborate closely with both clinical departments and technical teams to ensure a smooth transition, often participating in virtual meetings and documentation efforts. This role requires strong communication skills and the ability to adapt support strategies to remote environments, ensuring staff feel confident using Epic even when working at a distance.
What is the difference between Remote Epic Super User vs Remote Epic Analyst?
| Aspect | Remote Epic Super User | Remote Epic Analyst |
|---|---|---|
| Credentials | Epic certifications, Epic-specific training | Epic certifications, often similar training |
| Work Environment | End-user support, system optimization | Data analysis, reporting, system configuration |
| Industry Usage | Healthcare, hospitals using Epic systems | Healthcare, hospitals, and clinics using Epic |
| Search/Comparison Intent | Understanding support roles in Epic systems | Understanding analysis and reporting roles in Epic |
The Remote Epic Super User primarily focuses on supporting end-users and optimizing Epic system usage, while the Remote Epic Analyst concentrates on data analysis, reporting, and system configuration. Both roles require Epic certifications and are vital in healthcare settings using Epic software, but they differ in daily responsibilities and focus areas.
What is a Remote Epic Super User?
A Remote Epic Super User is an experienced healthcare professional who specializes in using the Epic electronic health record (EHR) system and provides advanced support and training to other users, typically from a remote location. They serve as a bridge between the IT department and clinical staff, helping to troubleshoot issues, optimize workflows, and facilitate the adoption of new Epic features. Remote Epic Super Users play a crucial role in ensuring efficient and effective use of the Epic system across healthcare organizations, especially during system upgrades or new implementations.
What are the most commonly searched types of Epic Super User jobs in Indiana? The most popular types of Epic Super User jobs in Indiana are:
What are popular job titles related to Remote Epic Super User jobs in Indiana? For Remote Epic Super User jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Remote Epic Super User jobs in Indiana look for? The top searched job categories for Remote Epic Super User jobs in Indiana are:
What cities in Indiana are hiring for Remote Epic Super User jobs? Cities in Indiana with the most Remote Epic Super User job openings:
Deloitte rating
8.1
Based on 90 frontline employees who took The Breakroom Quiz
60th of 148 rated financial services
Job description
Position Summary
Join Deloitte's AI & Engineering practice to support hospital billing operations in a role focused on claim accuracy, timely reimbursement, and revenue cycle performance. As an Epic Billing and Accounts Receivable Manager you will help deliver back-end revenue cycle management (RCM) services, including billing and claims submission, A/R follow-up, denials management, payment posting, and credits and refunds, for health care provider client
Recruiting for this role ends on 08/01/2026.
Work you'll do
Epic Billing and Accounts Receivable Manager on the AI & Engineering team, you will be responsible for the following areas. Oversight and management of billing and A/R follow-up operations. Analyzes, plans and implements organizational systems and processes, and makes recommendations for improvements in hospital billing, claims submission, and A/R follow-up operations. Leads activities related to operational analysis, financial analysis and process improvement initiatives. Maintains knowledge base of operational SOPs and workflows for relevant functional areas. Manages staff and employee performance, provides feedback, and leads training, education, and performance improvement activities for staff as required. Works closely with Manager of Denials Management and engagement leadership to resolve barriers to account and claim processing and identify and implement opportunity areas to remediate issues and improve workflows. Serves as line of escalation for high priority, complex accounts to be worked, including interactions with third party payers and client stakeholders as necessary to process accounts and claims. Regularly monitors work queues and workflows in Epic, claims clearinghouse, and other relevant technology systems. Collaborates closely with client managers and directors to ensure continuous open communication about hospital operations that impact delivery of services. Works with client team to develop and implement action plan to address trends as appropriate
Keeps current on insurance regulations, managed care contracts billing regulations, coding and fee schedules. Proactively manages access scorecards including user quality, productivity and team performance compared to Key Performance indicators and Service Level Agreements. This is a remote role with minimal travel requirements
A successful candidate would possess these skills:
- Ability to work independently and collaborate as part of a team
- Effective written and verbal communication skills
- Meticulous attention to detail and quality of work product
- Ability to build and sustain professional relationships
- Ability to lead projects or workstreams
- Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
- Strong interpersonal skills and professional demeanor
- Ability to meet deadlines
The team
AI & Engineering leverages cutting-edge engineering capabilities to build, deploy, and operate integrated/verticalized sector solutions in software, data, AI, network, and hybrid cloud infrastructure. These solutions are powered by engineering for business advantage, transforming mission-critical operations. We enable clients to stay ahead with the latest advancements by transforming engineering teams and modernizing technology & data platforms. Our delivery models are tailored to meet each client's unique requirements. Our Industry Solutions offering provides verticalized solutions that transform how clients sell products, deliver services, generate growth, and execute mission-critical operations. We deliver integrated business expertise with scalable, repeatable technology solutions specifically engineered for each sector.
Qualifications
Required:
- 3+ years of experience as a Manager or Senior in Billing, A/R Follow-up, or other related area
- Experience leading team of 10+ staff to exceed productivity, quality, and service targets
- 1+ year in hospital billing and claims submission
- Proficient in Epic Resolute Hospital Billing application
- Proficient in Epic Analytics and Reporting applications (e.g., SlicerDicer)
- Bachelor's degree, preferably in information technology, business, or healthcare related field; or equivalent experience
- Limited immigration sponsorship may be available
- Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve
- Role is remote
Preferred:
- Experience using Microsoft Word, Excel, and PowerPoint
- Experience supporting clinical or healthcare business operations
- Experience managing multiple projects or workstreams
- Experience preparing and delivering technical demonstrations
- Experience analyzing billing workflows, claim issues, or operational data
For individuals assigned and/or hired to work in a remote role, Deloitte is required by law to include a reasonable estimate of the compensation range for this role. This compensation range is specific to the remote role and takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $140,000 to $160,000 with overtime pay possible.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
Information for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html
This position is aligned with the Project. To view the associated benefit package, please reference this document Benefit Plan Project/Center: USBenefitsJourneyProjectandCenterTAM
Qualifications:Position Summary
Join Deloitte's AI & Engineering practice to support hospital billing operations in a role focused on claim accuracy, timely reimbursement, and revenue cycle performance. As an Epic Billing and Accounts Receivable Manager you will help deliver back-end revenue cycle management (RCM) services, including billing and claims submission, A/R follow-up, denials management, payment posting, and credits and refunds, for health care provider client
Recruiting for this role ends on 08/01/2026.
Work you'll do
Epic Billing and Accounts Receivable Manager on the AI & Engineering team, you will be responsible for the following areas. Oversight and management of billing and A/R follow-up operations. Analyzes, plans and implements organizational systems and processes, and makes recommendations for improvements in hospital billing, claims submission, and A/R follow-up operations. Leads activities related to operational analysis, financial analysis and process improvement initiatives. Maintains knowledge base of operational SOPs and workflows for relevant functional areas. Manages staff and employee performance, provides feedback, and leads training, education, and performance improvement activities for staff as required. Works closely with Manager of Denials Management and engagement leadership to resolve barriers to account and claim processing and identify and implement opportunity areas to remediate issues and improve workflows. Serves as line of escalation for high priority, complex accounts to be worked, including interactions with third party payers and client stakeholders as necessary to process accounts and claims. Regularly monitors work queues and workflows in Epic, claims clearinghouse, and other relevant technology systems. Collaborates closely with client managers and directors to ensure continuous open communication about hospital operations that impact delivery of services. Works with client team to develop and implement action plan to address trends as appropriate
Keeps current on insurance regulations, managed care contracts billing regulations, coding and fee schedules. Proactively manages access scorecards including user quality, productivity and team performance compared to Key Performance indicators and Service Level Agreements. This is a remote role with minimal travel requirements
A successful candidate would possess these skills:
- Ability to work independently and collaborate as part of a team
- Effective written and verbal communication skills
- Meticulous attention to detail and quality of work product
- Ability to build and sustain professional relationships
- Ability to lead projects or workstreams
- Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
- Strong interpersonal skills and professional demeanor
- Ability to meet deadlines
The team
AI & Engineering leverages cutting-edge engineering capabilities to build, deploy, and operate integrated/verticalized sector solutions in software, data, AI, network, and hybrid cloud infrastructure. These solutions are powered by engineering for business advantage, transforming mission-critical operations. We enable clients to stay ahead with the latest advancements by transforming engineering teams and modernizing technology & data platforms. Our delivery models are tailored to meet each client's unique requirements. Our Industry Solutions offering provides verticalized solutions that transform how clients sell products, deliver services, generate growth, and execute mission-critical operations. We deliver integrated business expertise with scalable, repeatable technology solutions specifically engineered for each sector.
Qualifications
Required:
- 3+ years of experience as a Manager or Senior in Billing, A/R Follow-up, or other related area
- Experience leading team of 10+ staff to exceed productivity, quality, and service targets
- 1+ year in hospital billing and claims submission
- Proficient in Epic Resolute Hospital Billing application
- Proficient in Epic Analytics and Reporting applications (e.g., SlicerDicer)
- Bachelor's degree, preferably in information technology, business, or healthcare related field; or equivalent experience
- Limited immigration sponsorship may be available
- Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve
- Role is remote
Preferred:
- Experience using Microsoft Word, Excel, and PowerPoint
- Experience supporting clinical or healthcare business operations
- Experience managing multiple projects or workstreams
- Experience preparing and delivering technical demonstrations
- Experience analyzing billing workflows, claim issues, or operational data
For individuals assigned and/or hired to work in a remote role, Deloitte is required by law to include a reasonable estimate of the compensation range for this role. This compensation range is specific to the remote role and takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $140,000 to $160,000 with overtime pay possible.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
Information for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html
This position is aligned with the Project. To view the associated benefit package, please reference this document Benefit Plan Project/Center: USBenefitsJourneyProjectandCenterTAM
Education:OtherEmployment Type: