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Live In Epic Super User Jobs in Indiana (NOW HIRING)

Also, collaborate with all other technical departments to assist in reporting, testing, and ... Job Title: WMS Super User Brand: Location: Indianapolis TEAM: Supply Chain & Sourcing State: IN ...

Also, collaborate with all other technical departments to assist in reporting, testing, and configuration associated with business requests and/or system upgrades and enhancements. Key ...

Also, collaborate with all other technical departments to assist in reporting, testing, and configuration associated with business requests and/or system upgrades and enhancements. Key ...

Summary Executes EHR (Epic) specific education, support, and user analysis to Parkview Health and Connect Clients in various healthcare settings, ensuring consistent documentation standards, while ...

Summary Executes EHR (Epic) specific education, support, and user analysis to Parkview Health and Connect Clients in various healthcare settings, ensuring consistent documentation standards, while ...

Summary Executes EHR (Epic) specific education, support, and user analysis to Parkview Health and Connect Clients in various healthcare settings, ensuring consistent documentation standards, while ...

Summary Executes EHR (Epic) specific education, support, and user analysis to Parkview Health and Connect Clients in various healthcare settings, ensuring consistent documentation standards, while ...

Summary Executes EHR (Epic) specific education, support, and user analysis to Parkview Health and Connect Clients in various healthcare settings, ensuring consistent documentation standards, while ...

Summary Executes EHR (Epic) specific education, support, and user analysis to Parkview Health and Connect Clients in various healthcare settings, ensuring consistent documentation standards, while ...

Summary Executes EHR (Epic) specific education, support, and user analysis to Parkview Health and Connect Clients in various healthcare settings, ensuring consistent documentation standards, while ...

Summary Executes EHR (Epic) specific education, support, and user analysis to Parkview Health and Connect Clients in various healthcare settings, ensuring consistent documentation standards, while ...

Summary Executes EHR (Epic) specific education, support, and user analysis to Parkview Health and Connect Clients in various healthcare settings, ensuring consistent documentation standards, while ...

... in classroom settings, live meetings, and one-on-one sessions. What You'll Do: * Develop and maintain expertise in assigned Epic applications and related workflows. • Deliver end-user training ...

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Live In Epic Super User information

What is a Live In Epic Super User?

A Live In Epic Super User is a highly trained staff member who provides frontline support during the implementation or upgrade of the Epic electronic health record (EHR) system in a healthcare setting. They are experienced users who assist their peers with system navigation, troubleshoot issues, and escalate problems to IT or project teams as needed. Super Users play a critical role during go-live events, ensuring staff can quickly adapt to new workflows and minimizing disruptions to patient care.

What are the key skills and qualifications needed to thrive as a Live In Epic Super User?

To thrive as a Live In Epic Super User, you need a strong understanding of clinical workflows, in-depth knowledge of the Epic EHR system, and relevant healthcare experience. Familiarity with Epic modules, troubleshooting procedures, and possibly Epic certification are typically required. Excellent communication, problem-solving, and training skills help you support end users and facilitate smooth system adoption. These skills ensure efficient system utilization, minimize disruptions, and promote high-quality patient care during EHR implementation or upgrades.

What are some common challenges faced by a Live In Epic Super User, and how can they be addressed?

Live In Epic Super Users often face challenges such as balancing their regular clinical or administrative duties with supporting colleagues on Epic workflows, staying updated with frequent system updates, and troubleshooting unexpected issues. To address these, it's important to maintain strong communication with IT and training teams, actively participate in ongoing system education, and develop a network of fellow Super Users for peer support. Time management and proactive learning are crucial for success in this dynamic role.

What is the difference between Live In Epic Super User vs Epic Analyst?

AspectLive In Epic Super UserEpic Analyst
CertificationsEpic certifications, Super User trainingEpic certifications, Analyst training
Work EnvironmentOn-site, support-focused, user trainingOn-site or remote, system configuration, testing
Employer & Industry UsageHospitals, healthcare providers, Epic usersHospitals, healthcare organizations, Epic projects
Search & Comparison IntentUnderstanding support roles, user trainingSystem configuration, workflow analysis

The Live In Epic Super User primarily provides on-site user support and training within healthcare settings, focusing on day-to-day Epic system usage. In contrast, the Epic Analyst typically handles system configuration, testing, and workflow optimization. Both roles require Epic certifications and are integral to Epic system implementation and support, but they differ in focus and responsibilities.

How do you become a Live In Epic Super User?

To become a Live In Epic Super User, candidates typically need experience working with Epic electronic health record systems, often requiring relevant certifications such as Epic certification in specific modules. Strong technical skills, problem-solving abilities, and familiarity with healthcare workflows are essential, along with the ability to provide on-site support and training in a healthcare environment.

What are the most commonly searched types of Epic Super User jobs in Indiana?

The most popular types of Epic Super User jobs in Indiana are:

What cities in Indiana are hiring for Live In Epic Super User jobs?

Cities in Indiana with the most Live In Epic Super User job openings:

Epic Principal Trainer - OpTime

The South Bend Clinic

South Bend, IN • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 5 days ago


South Bend Clinic rating

6.3

Company rating: 6.3 out of 10

Based on 21 frontline employees who took The Breakroom Quiz


Job description

Department: IT

Location: 211 N Eddy Street, South Bend, IN 46617

Hours: 40 Hours Weekly: Monday-Friday: 8:00 am-5:00 pm

At The South Bend Clinic, you are supported to do your best work and make a meaningful impact every day. You will be part of a collaborative, physician-led team that works as one and puts patients at the center of everything we do.
With a connected network of providers, care teams, and services across primary and specialty care, surgery centers, imaging, lab, and therapy, you are part of a system designed to deliver high-quality, coordinated care. Together, we create an environment where you can grow, contribute, and help improve the experience and outcomes for every patient we serve.


Benefits:

  • Comprehensive medical, dental, and vision benefits that include healthcare navigation assistance.

  • Access to a mental health benefit at no cost.

  • Employer provided life and disability insurance.

  • $5,250 Tuition Reimbursement per year.

  • Immediate 401(k) match.

  • 40 hours paid volunteer time off.

  • A culture committed to community engagement and social impact.

  • Up to 12 weeks parental leave at 100% pay and a financial benefit for adoption and surrogacy for non-physician team members once eligibility requirements are met.

The Epic Principal Trainer - OpTime is responsible for designing, developing, coordinating, and delivering training programs for Epic OpTime users across the perioperative services department. This role serves as the primary training expert for OpTime workflows and collaborates with clinical, operational, and information technology teams to ensure effective adoption and utilization of Epic's surgical services applications.
The Principal Trainer supports system implementations, upgrades, optimization efforts, and ongoing education initiatives while ensuring training materials reflect organizational workflows and Epic best practices.
  • Works with IT Management, Operations Management and Epic application analysts to develop and deploy training appropriate for the end users(physicians/mid-levels/staff)including but not limited to new hires and existing employees.
  • Required to secure Epic certification in at least one application, and attend a series of Training, Environments, and documentation (TED) courses geared for principle trainers
  • Analyzes a variety of assessment data (reports, end user performance) to determine and meet the educational needs of the adult learner
  • Develops Epic Training for newly acquired Duly practices.
  • Conducts one-on-one (at the elbow support) and/or classroom training for newphysicians/providers,clinical users and staff
  • Conducts bi-monthly new employee orientation classes
  • Develops and delivers training for new system modules, enhancements and operations initiatives
  • Develops and maintains training materials
  • Acquires and maintains current knowledge and competency of associated workflows
  • Collaborates with the Epic analyst team to test, develop and deliver training materials related to system version upgrades and quarterly system updates
  • Builds, tests, and maintains the Epic training environment
  • Develops and implements an annual training optimization program, including a physician and clinical staff super user program, periodic site visits, monthly webinars, etc.
  • Works with subject matter experts, champions and super users to resolve issues in support of training and education
  • Willingness to conduct training classes on any shift as well as on weekends

KNOWLEDGE SKILLS AND ABILITIES:

  • Bachelor's degree
  • Knowledge and experience with healthcare information systems and ideally Epic Systems.
  • Strong organization, interpersonal, self-motivating, and effective verbal and written communication skills.
  • Previous knowledge, skills and experience in assessing, developing, implementing and evaluating training needs
  • Familiar with adult education and best practices in regard to adult learning
  • Must be willing to become Epic certified.

What South Bend Clinic employees say

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