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Live In Epic Super User Jobs in Indiana (NOW HIRING)

Summary Executes EHR (Epic) specific education, support, and user analysis to Parkview Health and Connect Clients in various healthcare settings, ensuring consistent documentation standards, while ...

Summary Executes EHR (Epic) specific education, support, and user analysis to Parkview Health and Connect Clients in various healthcare settings, ensuring consistent documentation standards, while ...

In this role, you will interact with stakeholders and cross-functional teams. It is expected that ... Work command center shifts to investigate during go-live, document, and resolve break-fix tickets.

... Epic application(s). Credentialed Trainers focus on the provision of end user training in the classroom, via live meeting and/or in 1:1 settings to end users from all levels of the organization.

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Live In Epic Super User information

What are the key skills and qualifications needed to thrive as a Live In Epic Super User, and why are they important?

To thrive as a Live In Epic Super User, you need a strong understanding of clinical workflows, in-depth knowledge of the Epic EHR system, and relevant healthcare experience. Familiarity with Epic modules, troubleshooting procedures, and possibly Epic certification are typically required. Excellent communication, problem-solving, and training skills help you support end users and facilitate smooth system adoption. These skills ensure efficient system utilization, minimize disruptions, and promote high-quality patient care during EHR implementation or upgrades.

What are some common challenges faced by a Live In Epic Super User, and how can they be addressed?

Live In Epic Super Users often face challenges such as balancing their regular clinical or administrative duties with supporting colleagues on Epic workflows, staying updated with frequent system updates, and troubleshooting unexpected issues. To address these, it's important to maintain strong communication with IT and training teams, actively participate in ongoing system education, and develop a network of fellow Super Users for peer support. Time management and proactive learning are crucial for success in this dynamic role.

What is a Live In Epic Super User?

A Live In Epic Super User is a highly trained staff member who provides frontline support during the implementation or upgrade of the Epic electronic health record (EHR) system in a healthcare setting. They are experienced users who assist their peers with system navigation, troubleshoot issues, and escalate problems to IT or project teams as needed. Super Users play a critical role during go-live events, ensuring staff can quickly adapt to new workflows and minimizing disruptions to patient care.

What is the difference between Live In Epic Super User vs Epic Analyst?

AspectLive In Epic Super UserEpic Analyst
CertificationsEpic certifications, Super User trainingEpic certifications, Analyst training
Work EnvironmentOn-site, support-focused, user trainingOn-site or remote, system configuration, testing
Employer & Industry UsageHospitals, healthcare providers, Epic usersHospitals, healthcare organizations, Epic projects
Search & Comparison IntentUnderstanding support roles, user trainingSystem configuration, workflow analysis

The Live In Epic Super User primarily provides on-site user support and training within healthcare settings, focusing on day-to-day Epic system usage. In contrast, the Epic Analyst typically handles system configuration, testing, and workflow optimization. Both roles require Epic certifications and are integral to Epic system implementation and support, but they differ in focus and responsibilities.

What are the most commonly searched types of Epic Super User jobs in Indiana? The most popular types of Epic Super User jobs in Indiana are:
What cities in Indiana are hiring for Live In Epic Super User jobs? Cities in Indiana with the most Live In Epic Super User job openings:
Epic Education Analyst

Full-time

Posted 4 days ago


Parkview Health rating

7.1

Company rating: 7.1 out of 10

Based on 268 frontline employees who took The Breakroom Quiz

371st of 864 rated healthcare providers


Job description

Summary 
 
Executes EHR (Epic) specific education, support, and user analysis to Parkview Health and Connect Clients in various healthcare settings, ensuring consistent documentation standards, while acting as a liaison on behalf of provider/clinical EHR users. Methods of education include, but are not limited to, educator-led classroom courses, webinars, online courses, and one-on-one education sessions. Performs Instructional Design duties by evaluating, adapting, and developing instruction based on learner needs. Provides hospital and physician-based practice support. Exhibits a learning approach in achieving knowledge proficiency in Epic from a functional perspective, while implementing ongoing tactics for knowledge sustainment. Works directly with Epic Instructional Designers to coordinate education needs, feedback, and facilitate education to end users. Responsible to work with providers, clinical, and other staff to help navigate and optimize usage of the EHR and other technology based needs. Collaborates with end users throughout the health system, proactively identifying opportunities for improvement in application functionality or workflow processes related to the Electronic Health Record. Consistently utilizes critical thinking and analytic abilities in seeking and resolving issues. Knowledge transfer with co-workers and client base is a foundational component of the position.
 
Education 
 
Minimum requirement of a Associate’s degree in healthcare, education, information technology, or related field. Bachelor's Degree preferred.
 
Licensure/Certification 
 
Epic Credentialing Status obtained in 1 application, within 2 months of hire. Status must remain up-to-date. Must remain current with all versions of the electronic health record. Valid Driver's license required.
 
Experience
 
Minimum requirement of 3 years experience, 5 years preferred, in education, healthcare or other comparable position. 
 
Other Qualifications 
 
Demonstrates ability to enthusiastically provide education and build relationships. Ability to engage classroom participants utilizing adult learning techniques. Ability to link content to individual and team success. Ability to navigate learning styles within diverse groups. Skilled at problem solving, organization, possessing strong attention to detail and demonstrated ability to understand complex issues. Must be able to demonstrate a working knowlege of computer/technology skills, including general Microsoft Office products. Demonstrated knowledge of EHR and data analytics preferred. Proven ability to perform multiple priorities and work effectively in an ever-changing and fast-paced environment. Ability to communicate, both verbally and written, effectively with technical teams, as well as operational leaders and end users. Able to perform basic Epic build functionality, including login block restrictions and user customization. Ability to work flexible hours and travel to various organizational locations to meet the needs of the user community.
 
 
 

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About Parkview Health

Sourced by ZipRecruiter

Parkview Health, headquartered in Fort Wayne, IN, US, operates within the healthcare industry providing a wide range of medical services and community wellness programs. These include primary care, specialty health services, emergency care, rehabilitation, and home health services among others. The non-profit health system was founded in 1878 and continues to serve its surrounding communities with a dedication to quality health and wellness.

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

Fort Wayne, IN, US

Year founded

1995