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Remote Email Customer Support Jobs in Rochester, NY

Seasoned Recruitment

Psychiatrist

Rochester, NY · Remote

Psychiatrist We are seeking a dedicated Psychiatrist to join our team in a fully remote, 1099 ... Our comprehensive back-office support team handles all administrative tasks, including billing ...

Seasoned Recruitment

Psychiatrist

Rochester, NY · Remote

Psychiatrist We are seeking a dedicated Psychiatrist to join our team in a fully remote, 1099 ... Our comprehensive back-office support team handles all administrative tasks, including billing ...

Honeywell

Field Service Engineer I

Pittsford, NY · On-site +1

$29.71 - $37.12/hr

You will report to the Senior Tech Support Supervisor based in Framingham, MA and follow a Remote work schedule. KEY RESPONSIBILITIES * Customer Focus - Handling inbound cases through phone, email ...

New

Honeywell

Field Service Engineer I

Pittsford, NY · On-site +1

$29.71 - $37.12/hr

You will report to the Senior Tech Support Supervisor based in Framingham, MA and follow a Remote work schedule. KEY RESPONSIBILITIES * Customer Focus - Handling inbound cases through phone, email ...

New

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All JobsEmail Customer Support JobsRemote Email Customer Support JobsRemote Email Customer Support Jobs in Rochester, NY

Remote Email Customer Support information

See Rochester, NY salary details

$10

$22

$56

How much do remote email customer support jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for remote email customer support in Rochester, NY is $22.86, according to ZipRecruiter salary data. Most workers in this role earn between $11.88 and $26.11 per hour, depending on experience, location, and employer.

What is the difference between Remote Email Customer Support vs Remote Live Chat Customer Support?

AspectRemote Email Customer SupportRemote Live Chat Customer Support
CredentialsBasic customer service skills, communication skillsBasic customer service skills, communication skills
Work EnvironmentResponding to customer emails asynchronouslyEngaging with customers via real-time chat
Employer & Industry UsageRetail, tech, service industriesRetail, tech, service industries
Search & Comparison IntentOften compared for remote customer support rolesOften compared for real-time support roles

Remote Email Customer Support involves handling customer inquiries through email, allowing for asynchronous communication. Remote Live Chat Customer Support provides real-time assistance via chat. Both roles require strong communication skills and are common in similar industries, but differ mainly in interaction speed and format.

What are some common challenges faced by remote email customer support representatives, and how can they be overcome?

Remote email customer support representatives often encounter challenges such as managing high volumes of inquiries, maintaining clear communication without face-to-face interaction, and adhering to response time expectations. To overcome these, it's important to develop strong written communication skills, utilize templates effectively while personalizing responses, and stay organized with ticketing systems. Regular virtual check-ins with the team and ongoing training can also help address issues promptly and foster a supportive remote work environment.

What are Remote Email Customer Support jobs?

Remote Email Customer Support jobs involve assisting customers by responding to their inquiries, resolving issues, and providing information via email from a remote location. These roles require strong written communication skills, patience, and the ability to troubleshoot problems efficiently. Employees often work from home or another off-site location, using digital tools to access customer information and collaborate with team members. The role typically includes handling a high volume of emails, documenting interactions, and ensuring customer satisfaction.

What are the key skills and qualifications needed to thrive as a Remote Email Customer Support representative, and why are they important?

To excel as a Remote Email Customer Support representative, you need strong written communication abilities, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, helpdesk software, and email platforms like Zendesk or Freshdesk is typically required. Patience, problem-solving skills, and a customer-centric attitude help you stand out in this role. These skills ensure accurate, timely, and empathetic support, leading to customer satisfaction and brand loyalty in a remote environment.
What are the most commonly searched types of Email Customer Support jobs in Rochester, NY? The most popular types of Email Customer Support jobs in Rochester, NY are:
What are popular job titles related to Remote Email Customer Support jobs in Rochester, NY? For Remote Email Customer Support jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Remote Email Customer Support jobs in Rochester, NY look for? The top searched job categories for Remote Email Customer Support jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Remote Email Customer Support jobs? Cities near Rochester, NY with the most Remote Email Customer Support job openings:
Remote Email Customer Support jobs near you
Infographic showing various Remote Email Customer Support job openings in Rochester, NY as of July 2026, with employment types broken down into 86% Full Time, and 14% Part Time. Highlights an 100% Remote job distribution, with an average salary of $47,554 per year, or $22.9 per hour.
Telehealth Psychotherapist (LCSW, LMFT, LMHC, LPCC, etc)

Telehealth Psychotherapist (LCSW, LMFT, LMHC, LPCC, etc)

Seasoned Recruitment

Rochester, NY • Remote

Contractor

Posted 6 days ago

Job description

At Seasoned Recruitment, we recognize the profound impact that dedicated mental health professionals like yourself have on individual lives and the broader community. As the demand for accessible, high-quality mental healthcare continues to grow, we invite you to apply for our remote opportunity and play a pivotal role in shaping the future of care delivery.

Top Reasons to Apply:
  • Flexibility and Autonomy: Enjoy complete control over your schedule and work-life balance, practicing from the comfort of your home or private office.
  • Zero Administrative Burden: We handle all the logistics-including credentialing, and billing-at no cost to you, so you can focus entirely on patient care.
  • Competitive Compensation: Access above industry-standard reimbursement rates negotiated directly with insurance payors.
  • Guaranteed Payouts: Benefit from 100% reimbursement for last-minute cancellations and no-shows, ensuring your time is always valued.
  • Technological Innovation and Community: Utilize our secure platform and connect with a supportive professional network for case consultations and ongoing development.
Our Client's Commitment to You

We are committed to providing a supportive and collaborative environment that empowers you to thrive in your remote practice. From onboarding to ongoing support, our dedicated team is here to ensure your success and satisfaction.

Next Steps

If you are interested in learning more about this opportunity, please email us at gethired@seasonedrecruitment.com or schedule a brief call directly on our calendar here: https://calendly.com/seasoned-recruitment/telephone-screening. 

We look forward to hearing from you and discussing how we can work together to provide transformative care.

Required Qualifications
  • Licensure: A current, valid, and fully unrestricted clinical license (e.g., LCSW, LMFT, LMHC, LPCC, or similar) in good standing.
  • State Licensure: Active licensure in at least one US state. 
  • Experience: Demonstrated experience providing evidence-based individual, group, or couples therapy.
  • Remote Readiness: Ability to maintain a secure, private, and HIPAA-compliant home office environment.
  • Technical Proficiency: Comfort navigating Electronic Health Record (EHR) systems and secure video conferencing platforms.
Application Instructions

If you are interested in joining our team, please provide the following in your application:

  • A copy of your current CV or Resume.
  • Confirmation of your current licensure and the state(s) where you are licensed to practice.
  • An indication of whether you require clinical supervision.

You can apply by:

  • Completing the online application through this job posting.
  • Email your resume to gethired@seasonedrecruitment.com
  • Use the following link to schedule directly onto our calendar to discuss this opportunity further:  https://calendly.com/seasoned-recruitment/telephone-screening
Seasoned Recruitment logo

About Seasoned Recruitment

Sourced by ZipRecruiter

Seasoned Recruitment is a premier recruitment agency based in Las Vegas, NV, US, specializing in the food and beverage industry. Founding its roots back in the mid-2010s, the company has a solid track record in connecting talented individuals with companies looking for specific expertise for roles ranging from mid-level management to high-profile executive positions. Recognized for its activeness and professional expertise, Seasoned Recruitment's business has been built on the core values of integrity, discretion, and personalized client and candidate service. The company’s mission is to connect job seekers and employers in the food and beverage sector, with an emphasis on finding the most favorable matches that benefit both parties.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Las Vegas, NV, US

Social media

Facebook

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