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Remote Email Customer Support Jobs Near Me

Customer Support Specialist

Columbus, OH · On-site

$18 - $19.17/hr

Remote Training: 4-5 weeks of fully remote training In-Office: 5 days per week after training ... Support customers with online account access, website navigation, and mobile app usage Handle ...

... corporate email setup, and personal to corporate account transfers * Walk users through the self-service web portal and provide customer training and information requests as needed * Serve as a ...

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Remote Email Customer Support information

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$10

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$57

How much do remote email customer support jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for remote email customer support in the United States is $23.17, according to ZipRecruiter salary data. Most workers in this role earn between $12.02 and $26.44 per hour, depending on experience, location, and employer.
What cities are hiring for Remote Email Customer Support jobs? Cities with the most Remote Email Customer Support job openings:
What states have the most Remote Email Customer Support jobs? States with the most job openings for Remote Email Customer Support jobs include:
What are the most commonly searched types of Email Customer Support jobs? The most popular types of Email Customer Support jobs are:
A map of the United States highlighting the number of Remote Email Customer Support job openings by state according to ZipRecruiter. The image is accompanied by a detailed chart listing the number of Remote Email Customer Support job openings in each state, with California having the most at 2 and Hawaii the least at 0.
Customer Support Specialist

Customer Support Specialist

Russell Tobin

Columbus, OH • On-site

$18 - $19.17/hr

Other

Medical, Dental, Vision, Life, Retirement

Posted 10 days ago


Job description

Job Opportunity: Customer Support Representative

Location: Columbus, OH

Pay Rate: $18-19.17/hour


Work Schedule:

Remote Training: 4–5 weeks of fully remote training

In-Office: 5 days per week after training

Hybrid Schedule: After 6 months, transition to 3 days in-office and 2 days remote


Key Responsibilities:

Respond to incoming calls regarding brokerage accounts with accuracy and professionalism

Assist clients with Brokerage Cash Management products and services

Support customers with online account access, website navigation, and mobile app usage

Handle general account inquiries, financial questions, and service-related requests

Maintain high service standards and achieve performance goals in a fast-paced environment

Collaborate with team members and adapt quickly to process or system changes


Qualifications:

College degree or previous contact center experience

Strong communication and customer service skills

Ability to multi-task while maintaining attention to detail

Comfortable working in a dynamic, team-oriented financial service center


Benefits Info

Russell Tobin offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.



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About Russell Tobin

Sourced by ZipRecruiter

Russell Tobin is a leading minority-owned professional recruitment and staffing advisory organization. We are comprised of specialized practices focusing on a variety of skill sets and industries. Having a depth and breadth of industry expertise, our subject matter experts are able to provide tailored and swift sourcing solutions to fulfill client hiring needs. In other words, we connect top talent with companies We are the staffing arm of the Pride Global network, a minority-owned integrated human capital solutions firm, with additional offerings in vendor management, payroll programs, and business process optimization.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

New York, NY, US

Year founded

2010