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Remote Email Chat Support Jobs in Rochester, NY (NOW HIRING)

Acara Solutions

3D Piping Designer

Rochester, NY · Remote

$58/hr

Remote Employment Type: Full-Time Direct Hire Industry: Design/Chemical Compensation: $58/hr ... Support skid development and layout planning, including pipe rack and support steel design.

Seasoned Recruitment

Psychiatrist

Rochester, NY · Remote

Psychiatrist We are seeking a dedicated Psychiatrist to join our team in a fully remote, 1099 ... Our comprehensive back-office support team handles all administrative tasks, including billing ...

Seasoned Recruitment

Psychiatrist

Rochester, NY · Remote

Psychiatrist We are seeking a dedicated Psychiatrist to join our team in a fully remote, 1099 ... Our comprehensive back-office support team handles all administrative tasks, including billing ...

Athena

Remote Psychotherapist

Rochester, NY · Remote

$50K - $100K/yr

... answer emails in addition to carrying objects no greater than 20 pounds, when needed. Direct ... We may use artificial intelligence (AI) tools to support parts of the hiring process, such as ...

Talkiatry

Psychiatrist

Rochester, NY · Remote

$325K - $375K/yr

Minimal administrative burden in a fully remote, outpatient model What your day-to-day practice ... Full operational support, including scheduling, billing, intake coordination, and licensing ...

Talkiatry

Psychiatrist

Rochester, NY · Remote

$325K - $375K/yr

Minimal administrative burden in a fully remote, outpatient model What your day-to-day practice ... Full operational support, including scheduling, billing, intake coordination, and licensing ...

Athena

LCSW Clinical Supervisor - Remote

Rochester, NY · Remote

$65K - $120K/yr

Help develop and improve clinical policies and procedures on an ongoing basis to support overall ... answer emails in addition to carrying objects no greater than 25 pounds, when needed. Direct ...

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All JobsEmail Chat Support JobsRemote Email Chat Support JobsRemote Email Chat Support Jobs in Rochester, NY

Remote Email Chat Support information

See Rochester, NY salary details

$14

$25

$44

How much do remote email chat support jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for remote email chat support in Rochester, NY is $25.70, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $27.98 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Remote Email Chat Support position, and why are they important?

To thrive as a Remote Email Chat Support professional, you need excellent written communication skills, attention to detail, and the ability to efficiently resolve customer queries. Proficiency with ticketing systems, CRM platforms, and chat/email management tools is typically beneficial, though formal certifications are not always required. Strong problem-solving abilities, patience, and the capacity to multitask set top performers apart in this role. These skills and qualities ensure that customers receive responsive, accurate, and empathetic support, which is crucial for customer satisfaction and retention.

What is a Remote Email Chat Support job?

A Remote Email Chat Support job involves assisting customers through email and chat instead of phone calls. Responsibilities include responding to inquiries, troubleshooting issues, and providing guidance on products or services. Strong written communication skills, attention to detail, and the ability to multitask are essential for this role. Since it is remote, you'll need a reliable internet connection and the ability to work independently while following company guidelines.

What are the typical daily responsibilities for a Remote Email Chat Support role?

In a Remote Email Chat Support position, your main responsibilities include responding to customer inquiries through email and live chat, troubleshooting issues, and guiding customers toward solutions in a timely manner. You may also be expected to manage multiple conversations simultaneously, update customer records in CRM systems, and escalate complex issues to higher-level support when necessary. Regular communication with team leads and participation in virtual meetings or training sessions are also common. This role is best suited to individuals who thrive in a fast-paced, digital work environment and enjoy helping customers resolve their concerns efficiently.

What are the most commonly searched types of Email Chat Support jobs in Rochester, NY? The most popular types of Email Chat Support jobs in Rochester, NY are:
What are popular job titles related to Remote Email Chat Support jobs in Rochester, NY? For Remote Email Chat Support jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Remote Email Chat Support jobs in Rochester, NY look for? The top searched job categories for Remote Email Chat Support jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Remote Email Chat Support jobs? Cities near Rochester, NY with the most Remote Email Chat Support job openings:
Remote Email Chat Support jobs near you
Infographic showing various Remote Email Chat Support job openings in Rochester, NY as of July 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% Remote job distribution, with an average salary of $53,457 per year, or $25.7 per hour.
Telehealth Psychotherapist (LCSW, LMFT, LMHC, LPCC, etc)

Telehealth Psychotherapist (LCSW, LMFT, LMHC, LPCC, etc)

Seasoned Recruitment

Rochester, NY • Remote

Contractor

Posted 5 days ago

Job description

At Seasoned Recruitment, we recognize the profound impact that dedicated mental health professionals like yourself have on individual lives and the broader community. As the demand for accessible, high-quality mental healthcare continues to grow, we invite you to apply for our remote opportunity and play a pivotal role in shaping the future of care delivery.

Top Reasons to Apply:
  • Flexibility and Autonomy: Enjoy complete control over your schedule and work-life balance, practicing from the comfort of your home or private office.
  • Zero Administrative Burden: We handle all the logistics-including credentialing, and billing-at no cost to you, so you can focus entirely on patient care.
  • Competitive Compensation: Access above industry-standard reimbursement rates negotiated directly with insurance payors.
  • Guaranteed Payouts: Benefit from 100% reimbursement for last-minute cancellations and no-shows, ensuring your time is always valued.
  • Technological Innovation and Community: Utilize our secure platform and connect with a supportive professional network for case consultations and ongoing development.
Our Client's Commitment to You

We are committed to providing a supportive and collaborative environment that empowers you to thrive in your remote practice. From onboarding to ongoing support, our dedicated team is here to ensure your success and satisfaction.

Next Steps

If you are interested in learning more about this opportunity, please email us at gethired@seasonedrecruitment.com or schedule a brief call directly on our calendar here: https://calendly.com/seasoned-recruitment/telephone-screening. 

We look forward to hearing from you and discussing how we can work together to provide transformative care.

Required Qualifications
  • Licensure: A current, valid, and fully unrestricted clinical license (e.g., LCSW, LMFT, LMHC, LPCC, or similar) in good standing.
  • State Licensure: Active licensure in at least one US state. 
  • Experience: Demonstrated experience providing evidence-based individual, group, or couples therapy.
  • Remote Readiness: Ability to maintain a secure, private, and HIPAA-compliant home office environment.
  • Technical Proficiency: Comfort navigating Electronic Health Record (EHR) systems and secure video conferencing platforms.
Application Instructions

If you are interested in joining our team, please provide the following in your application:

  • A copy of your current CV or Resume.
  • Confirmation of your current licensure and the state(s) where you are licensed to practice.
  • An indication of whether you require clinical supervision.

You can apply by:

  • Completing the online application through this job posting.
  • Email your resume to gethired@seasonedrecruitment.com
  • Use the following link to schedule directly onto our calendar to discuss this opportunity further:  https://calendly.com/seasoned-recruitment/telephone-screening
Seasoned Recruitment logo

About Seasoned Recruitment

Sourced by ZipRecruiter

Seasoned Recruitment is a premier recruitment agency based in Las Vegas, NV, US, specializing in the food and beverage industry. Founding its roots back in the mid-2010s, the company has a solid track record in connecting talented individuals with companies looking for specific expertise for roles ranging from mid-level management to high-profile executive positions. Recognized for its activeness and professional expertise, Seasoned Recruitment's business has been built on the core values of integrity, discretion, and personalized client and candidate service. The company’s mission is to connect job seekers and employers in the food and beverage sector, with an emphasis on finding the most favorable matches that benefit both parties.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Las Vegas, NV, US

Social media

Facebook

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