Boston, MA · Remote
$17.50 - $23.75/hr
... support throughout the customer experience, and help ensure exceptional service standards are ... Respond to customer inquiries via phone, email, chat, and online platforms * Provide accurate ...
Boston, MA · Remote
$17.50 - $23.75/hr
... support throughout the customer experience, and help ensure exceptional service standards are ... Respond to customer inquiries via phone, email, chat, and online platforms * Provide accurate ...
Email Marketing Operations Manager- Full Time Remote Our Organization CDP, a Boston-based ... Just as CDP is committed to supporting public media organizations around the country, we are ...
New
Email Marketing Operations Manager- Full Time Remote Our Organization CDP, a Boston-based ... Just as CDP is committed to supporting public media organizations around the country, we are ...
New
Boston, MA · Remote
$65K - $75K/yr
The Customer Service Specialist is responsible for providing exceptional support and service to ... Respond promptly and professionally to customer inquiries via phone, email, chat, or in person.
Boston, MA · Remote
$65K - $75K/yr
The Customer Service Specialist is responsible for providing exceptional support and service to ... Respond promptly and professionally to customer inquiries via phone, email, chat, or in person.
Wellesley Hills, MA · Remote
$65K/yr
Ensure successful execution of 24x7 multi-channel tech support (phone, email, chat, SMS) and college operator inbound routing. * Lead technical initiatives tailored to institutional goals ...
Quick apply
Wellesley Hills, MA · Remote
$65K/yr
Ensure successful execution of 24x7 multi-channel tech support (phone, email, chat, SMS) and college operator inbound routing. * Lead technical initiatives tailored to institutional goals ...
Boston, MA · On-site +1
$18.50 - $24.50/hr
Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others
Boston, MA · On-site +1
$18.50 - $24.50/hr
Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others
Foxboro, MA · Remote
$40K - $50K/yr
Client support and communication inbound and outbound via phone, email, chat, and other approved Thrive communication methods * Available to work outside of standard hours when necessary or as part ...
Quick apply
Foxboro, MA · Remote
$40K - $50K/yr
Client support and communication inbound and outbound via phone, email, chat, and other approved Thrive communication methods * Available to work outside of standard hours when necessary or as part ...
Foxboro, MA · On-site +1
$40K - $50K/yr
Client support and communication inbound and outbound via phone, email, chat, and other approved Thrive communication methods * Available to work outside of standard hours when necessary or as part ...
Foxboro, MA · On-site +1
$40K - $50K/yr
Client support and communication inbound and outbound via phone, email, chat, and other approved Thrive communication methods * Available to work outside of standard hours when necessary or as part ...
... Remote Travel Customer Support Specialist . In this role, you will assist clients with travel ... Comfortable using email, online platforms, and basic computer tools * Organized with strong ...
... Remote Travel Customer Support Specialist . In this role, you will assist clients with travel ... Comfortable using email, online platforms, and basic computer tools * Organized with strong ...
Boston, MA · Remote
Key Responsibilities: - Provide technical support to our clients via phone, email, and remote access tools - Troubleshoot and resolve technical issues related to our online training platform ...
Boston, MA · Remote
Key Responsibilities: - Provide technical support to our clients via phone, email, and remote access tools - Troubleshoot and resolve technical issues related to our online training platform ...
Dedham, MA · On-site +1
$80K - $132K/yr
Communicate effectively in email, chat, meetings, and other professional settings. Never forget to ... Support senior team members in client relationship management and contribute to expanding services ...
Dedham, MA · On-site +1
$80K - $132K/yr
Communicate effectively in email, chat, meetings, and other professional settings. Never forget to ... Support senior team members in client relationship management and contribute to expanding services ...
Boston, MA · Remote
Support campaign launches by building dedicated landing pages and thank you pages General * Assist ... We are a fully remote team operating across the United States, giving our employees the flexibility ...
Quick apply
Boston, MA · Remote
Support campaign launches by building dedicated landing pages and thank you pages General * Assist ... We are a fully remote team operating across the United States, giving our employees the flexibility ...
Boston, MA · On-site +1
$90K - $110K/yr
Support campaign launches by building dedicated landing pages and thank you pages General * Assist ... We are a fully remote team operating across the United States, giving our employees the flexibility ...
Boston, MA · On-site +1
$90K - $110K/yr
Support campaign launches by building dedicated landing pages and thank you pages General * Assist ... We are a fully remote team operating across the United States, giving our employees the flexibility ...
Manage multiple points of connect (email, phone, case, chat) and multiple cases and/or projects ... Experience partnering across global teams and/or working in a distributed remote environment is a ...
Manage multiple points of connect (email, phone, case, chat) and multiple cases and/or projects ... Experience partnering across global teams and/or working in a distributed remote environment is a ...
Boston, MA · Remote
$60K - $85K/yr
Manage multiple points of connect (email, phone, case, chat) and multiple cases and/or projects ... Experience partnering across global teams and/or working in a distributed remote environment is a ...
Quick apply
Boston, MA · Remote
$60K - $85K/yr
Manage multiple points of connect (email, phone, case, chat) and multiple cases and/or projects ... Experience partnering across global teams and/or working in a distributed remote environment is a ...
Boston, MA · Remote
$19 - $19.50/hr
Remote Customer Service Representative (MUST LIVE IN MASSACHUSETTS) Position Overview: We are ... Support chat and email communications based on business needs. * Handle sensitive information with ...
New
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Boston, MA · Remote
$19 - $19.50/hr
Remote Customer Service Representative (MUST LIVE IN MASSACHUSETTS) Position Overview: We are ... Support chat and email communications based on business needs. * Handle sensitive information with ...
New
Immediate Role Overview We are seeking a Junior AI/ML Engineer to support the development of an ... Connect chat interfaces to SQL/enterprise databases and internal APIs * Build and integrate machine ...
Quick apply
Immediate Role Overview We are seeking a Junior AI/ML Engineer to support the development of an ... Connect chat interfaces to SQL/enterprise databases and internal APIs * Build and integrate machine ...
Boston, MA · On-site +1
$55K - $70K/yr
... email, and digital platforms Ability to manage multiple tasks in a remote setting Customer service ... support parts of the hiring process, such as reviewing applications, analyzing resumes, or ...
Boston, MA · On-site +1
$55K - $70K/yr
... email, and digital platforms Ability to manage multiple tasks in a remote setting Customer service ... support parts of the hiring process, such as reviewing applications, analyzing resumes, or ...
Boston, MA · Remote
$55K - $70K/yr
... email, and digital platforms Ability to manage multiple tasks in a remote setting Customer service ... support parts of the hiring process, such as reviewing applications, analyzing resumes, or ...
Boston, MA · Remote
$55K - $70K/yr
... email, and digital platforms Ability to manage multiple tasks in a remote setting Customer service ... support parts of the hiring process, such as reviewing applications, analyzing resumes, or ...
Boston, MA · Remote
$19.75 - $26.50/hr
Serve as the main point of contact for client inquiries and support * Coordinate and manage client requests from start to completion * Provide timely responses via phone, email, and chat * Monitor ...
Boston, MA · Remote
$19.75 - $26.50/hr
Serve as the main point of contact for client inquiries and support * Coordinate and manage client requests from start to completion * Provide timely responses via phone, email, and chat * Monitor ...
Cambridge, MA · Remote
$1.8K - $3.5K/wk
Comfortable using basic computer tools (email, spreadsheets, chat apps) * Self-motivated with ... 100% remote work * Flexible hours * Career growth opportunities in the logistics industry
Cambridge, MA · Remote
$1.8K - $3.5K/wk
Comfortable using basic computer tools (email, spreadsheets, chat apps) * Self-motivated with ... 100% remote work * Flexible hours * Career growth opportunities in the logistics industry
$15.67 - $18.66
14% of jobs
$20.23 is the 25th percentile. Wages below this are outliers.
$18.66 - $21.65
21% of jobs
$21.65 - $24.64
14% of jobs
The median wage is $24.82 / hr.
$24.64 - $27.63
18% of jobs
$29.67 is the 75th percentile. Wages above this are outliers.
$27.63 - $30.63
12% of jobs
$30.63 - $33.62
6% of jobs
$33.62 - $36.61
4% of jobs
$36.61 - $39.60
3% of jobs
$39.60 - $42.59
3% of jobs
$42.59 - $45.58
3% of jobs
$45.58 - $48.58
1% of jobs
$15
$28
$48
To thrive as a Remote Email Chat Support professional, you need excellent written communication skills, attention to detail, and the ability to efficiently resolve customer queries. Proficiency with ticketing systems, CRM platforms, and chat/email management tools is typically beneficial, though formal certifications are not always required. Strong problem-solving abilities, patience, and the capacity to multitask set top performers apart in this role. These skills and qualities ensure that customers receive responsive, accurate, and empathetic support, which is crucial for customer satisfaction and retention.
A Remote Email Chat Support job involves assisting customers through email and chat instead of phone calls. Responsibilities include responding to inquiries, troubleshooting issues, and providing guidance on products or services. Strong written communication skills, attention to detail, and the ability to multitask are essential for this role. Since it is remote, you'll need a reliable internet connection and the ability to work independently while following company guidelines.
In a Remote Email Chat Support position, your main responsibilities include responding to customer inquiries through email and live chat, troubleshooting issues, and guiding customers toward solutions in a timely manner. You may also be expected to manage multiple conversations simultaneously, update customer records in CRM systems, and escalate complex issues to higher-level support when necessary. Regular communication with team leads and participation in virtual meetings or training sessions are also common. This role is best suited to individuals who thrive in a fast-paced, digital work environment and enjoy helping customers resolve their concerns efficiently.
$17.50 - $23.75/hr
Part-time
Re-posted 2 days ago
The ideal candidate is organized, professional, detail-oriented, and enjoys helping others.
ResponsibilitiesYou enjoy working with people, have strong attention to detail, communicate professionally, and take pride in providing excellent customer experiences from initial inquiry through completion of services.
