Worcester, MA · Remote
$15 - $19/hr
Provide assistance through email, chat, and phone communication * Help with itinerary changes ... Remote work flexibility * Training provided * Ongoing team support * Professional development ...
New
Worcester, MA · Remote
$15 - $19/hr
Provide assistance through email, chat, and phone communication * Help with itinerary changes ... Remote work flexibility * Training provided * Ongoing team support * Professional development ...
New
Wellesley, MA · Remote
Ensure successful execution of 24x7 multi-channel tech support (phone, email, chat, SMS) and college operator inbound routing. * Lead technical initiatives tailored to institutional goals ...
Quick apply
Wellesley, MA · Remote
Ensure successful execution of 24x7 multi-channel tech support (phone, email, chat, SMS) and college operator inbound routing. * Lead technical initiatives tailored to institutional goals ...
Worcester, MA · On-site +1
$1.8K - $3.5K/wk
Comfortable using basic computer tools (email, spreadsheets, chat apps) * Self-motivated with ... 100% remote work * Flexible hours * Career growth opportunities in the logistics industry
Worcester, MA · On-site +1
$1.8K - $3.5K/wk
Comfortable using basic computer tools (email, spreadsheets, chat apps) * Self-motivated with ... 100% remote work * Flexible hours * Career growth opportunities in the logistics industry
Worcester, MA · Remote
$1.8K - $3.5K/wk
Comfortable using basic computer tools (email, spreadsheets, chat apps) * Self-motivated with ... 100% remote work * Flexible hours * Career growth opportunities in the logistics industry
Worcester, MA · Remote
$1.8K - $3.5K/wk
Comfortable using basic computer tools (email, spreadsheets, chat apps) * Self-motivated with ... 100% remote work * Flexible hours * Career growth opportunities in the logistics industry
Acton, MA · Remote
$16.50 - $22.25/hr
Provide top-notch customer support in a timely, efficient manner via phone, email, and live chat * Answer questions about products, pricing and availability * Offer support for troubleshooting and ...
New
Quick apply
Acton, MA · Remote
$16.50 - $22.25/hr
Provide top-notch customer support in a timely, efficient manner via phone, email, and live chat * Answer questions about products, pricing and availability * Offer support for troubleshooting and ...
New
Needham, MA · Remote
$22 - $30.25/hr
Communicate with customers through phone calls and e-mails * Act as a deployment specialist: plan ... and remote maintenance projects tasks for customers' information systems * Assist with new ...
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Needham, MA · Remote
$22 - $30.25/hr
Communicate with customers through phone calls and e-mails * Act as a deployment specialist: plan ... and remote maintenance projects tasks for customers' information systems * Assist with new ...
Worcester, MA · Remote
$50K - $66K/yr
You will engage with clients over video chat, offering flexibility in your work schedule ... We support a balanced work-life integration and encourage counselors to set their own hours ...
Worcester, MA · Remote
$50K - $66K/yr
You will engage with clients over video chat, offering flexibility in your work schedule ... We support a balanced work-life integration and encourage counselors to set their own hours ...
Marlborough, MA · Remote
... at emotionally supporting our community. We recognize the increasing demand for mental health ... Key Responsibilities * Conduct individual counseling sessions via video chat, working ...
Marlborough, MA · Remote
... at emotionally supporting our community. We recognize the increasing demand for mental health ... Key Responsibilities * Conduct individual counseling sessions via video chat, working ...
... growing remote team. This role is ideal for individuals who enjoy helping people, building ... Provide professional support via phone, email, and online communication platforms * Respond to ...
... growing remote team. This role is ideal for individuals who enjoy helping people, building ... Provide professional support via phone, email, and online communication platforms * Respond to ...
Worcester, MA · Remote
$30K - $70K/yr
... growing remote team. This role is ideal for individuals who enjoy helping people, building ... Provide professional support via phone, email, and online communication platforms * Respond to ...
Quick apply
Worcester, MA · Remote
$30K - $70K/yr
... growing remote team. This role is ideal for individuals who enjoy helping people, building ... Provide professional support via phone, email, and online communication platforms * Respond to ...
Conduct individual mental health counseling sessions empathetically and ethically via video chat ... Monitor clients' progress throughout treatment to support the development of healthy coping ...
Conduct individual mental health counseling sessions empathetically and ethically via video chat ... Monitor clients' progress throughout treatment to support the development of healthy coping ...
Ability to use technologies as part of practice for administrative and clinical support (i.e. scheduling, notes, chat, web-based or app-based interventions) * Ability to work remote, in a secure ...
Quick apply
Ability to use technologies as part of practice for administrative and clinical support (i.e. scheduling, notes, chat, web-based or app-based interventions) * Ability to work remote, in a secure ...
... support. We believe in bridging the gap between clients and high-quality therapeutic services ... By leveraging video chat technology, you can create a safe and private environment for your clients.
... support. We believe in bridging the gap between clients and high-quality therapeutic services ... By leveraging video chat technology, you can create a safe and private environment for your clients.
With technological advancements and administrative support, we allow our therapists to focus ... Conduct one-on-one counseling sessions with clients using video chat technology, implementing ...
With technological advancements and administrative support, we allow our therapists to focus ... Conduct one-on-one counseling sessions with clients using video chat technology, implementing ...
... support and guidance. Our focus is on providing high-quality, accessible mental health care through ... Conduct individual counseling sessions via video chat, implementing techniques to improve clients ...
... support and guidance. Our focus is on providing high-quality, accessible mental health care through ... Conduct individual counseling sessions via video chat, implementing techniques to improve clients ...
Acton, MA · On-site +1
$40K - $50K/yr
Provide top-notch customer support in a timely, efficient manner via phone, email, and live chat * Answer questions about products, pricing and availability * Offer support for troubleshooting and ...
New
Acton, MA · On-site +1
$40K - $50K/yr
Provide top-notch customer support in a timely, efficient manner via phone, email, and live chat * Answer questions about products, pricing and availability * Offer support for troubleshooting and ...
New
... support in difficult times. About the Organization Gotham Enterprises Ltd is committed to ... Conduct individual counseling sessions via video chat, facilitating discussions that enhance ...
... support in difficult times. About the Organization Gotham Enterprises Ltd is committed to ... Conduct individual counseling sessions via video chat, facilitating discussions that enhance ...
Our community health clinic is pivotal in promoting mental health awareness and support ... Conduct individual counseling sessions with clients via secure video chat, utilizing a solution ...
Our community health clinic is pivotal in promoting mental health awareness and support ... Conduct individual counseling sessions with clients via secure video chat, utilizing a solution ...
Acton, MA · On-site +1
$40K - $50K/yr
Provide top-notch customer support in a timely, efficient manner via phone, email, and live chat * Answer questions about products, pricing and availability * Offer support for troubleshooting and ...
New
Acton, MA · On-site +1
$40K - $50K/yr
Provide top-notch customer support in a timely, efficient manner via phone, email, and live chat * Answer questions about products, pricing and availability * Offer support for troubleshooting and ...
New
Work Environment This role is entirely remote, allowing you to create your own schedule and work ... chat with ease and efficiency. You will be provided with all technical tools necessary to support ...
Work Environment This role is entirely remote, allowing you to create your own schedule and work ... chat with ease and efficiency. You will be provided with all technical tools necessary to support ...
$14.39 - $17.14
14% of jobs
$18.58 is the 25th percentile. Wages below this are outliers.
$17.14 - $19.89
21% of jobs
$19.89 - $22.63
14% of jobs
The median wage is $22.80 / hr.
$22.63 - $25.38
18% of jobs
$27.26 is the 75th percentile. Wages above this are outliers.
$25.38 - $28.13
12% of jobs
$28.13 - $30.88
6% of jobs
$30.88 - $33.62
4% of jobs
$33.62 - $36.37
3% of jobs
$36.37 - $39.12
3% of jobs
$39.12 - $41.87
3% of jobs
$41.87 - $44.61
1% of jobs
$14
$25
$44
A Remote Email Chat Support job involves assisting customers through email and chat instead of phone calls. Responsibilities include responding to inquiries, troubleshooting issues, and providing guidance on products or services. Strong written communication skills, attention to detail, and the ability to multitask are essential for this role. Since it is remote, you'll need a reliable internet connection and the ability to work independently while following company guidelines.
In a Remote Email Chat Support position, your main responsibilities include responding to customer inquiries through email and live chat, troubleshooting issues, and guiding customers toward solutions in a timely manner. You may also be expected to manage multiple conversations simultaneously, update customer records in CRM systems, and escalate complex issues to higher-level support when necessary. Regular communication with team leads and participation in virtual meetings or training sessions are also common. This role is best suited to individuals who thrive in a fast-paced, digital work environment and enjoy helping customers resolve their concerns efficiently.
To thrive as a Remote Email Chat Support professional, you need excellent written communication skills, attention to detail, and the ability to efficiently resolve customer queries. Proficiency with ticketing systems, CRM platforms, and chat/email management tools is typically beneficial, though formal certifications are not always required. Strong problem-solving abilities, patience, and the capacity to multitask set top performers apart in this role. These skills and qualities ensure that customers receive responsive, accurate, and empathetic support, which is crucial for customer satisfaction and retention.
The most popular types of Email Chat Support jobs in Worcester, MA are:
For Remote Email Chat Support jobs in Worcester, MA, the most frequently searched job titles are:
The top searched job categories for Remote Email Chat Support jobs in Worcester, MA are:
Cities near Worcester, MA with the most Remote Email Chat Support job openings:
Worcester, MA • Remote
$15 - $19/hr
Full-time
Posted 2 days ago
New
We are hiring a Virtual Travel Customer Service professional to assist clients with trip preparation and support throughout their travel experience. This role centers on answering questions, managing requests, and helping travelers feel confident and prepared.
Key Responsibilities
Provide assistance through email, chat, and phone communication
Help with itinerary changes, updates, and general travel questions
Provide destination and travel guideline information
Follow up with travelers before departure
Resolve concerns while maintaining a positive customer experience
Ideal Candidate
Friendly and professional communication style
Customer support experience preferred
Reliable and organized
Comfortable using online tools and learning new systems
Interest in travel and client satisfaction
What We Offer
Remote work flexibility
Training provided
Ongoing team support
Professional development opportunities
Access to travel-related perks
