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Remote Xfinity Jobs in Worcester, MA (NOW HIRING)

All JobsXfinity JobsRemote Xfinity JobsRemote Xfinity Jobs in Worcester, MA

Remote Xfinity information

See Worcester, MA salary details

$20.5K

$47.9K

$71.8K

How much do remote xfinity jobs pay per year?

As of Jun 15, 2026, the average yearly pay for remote xfinity in Worcester, MA is $47,865.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,400.00 and $59,900.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Xfinity Customer Service Representative, and why are they important?

To thrive as a Remote Xfinity Customer Service Representative, you need strong communication skills, problem-solving abilities, and familiarity with customer service best practices, typically supported by a high school diploma or equivalent. Proficiency with CRM software, call center platforms, and Xfinity's internal systems is also essential. Outstanding patience, adaptability, and active listening skills help you build rapport and effectively resolve customer concerns from a remote environment. These skills are crucial for delivering excellent customer experiences, maintaining service quality, and meeting performance targets while working remotely.

What is the difference between Remote Xfinity vs Remote Comcast Customer Service Representative?

AspectRemote XfinityRemote Comcast Customer Service Representative
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentHome-based, flexible hours, virtual supportHome-based, flexible hours, virtual support
Employer & Industry UsageComcast/Xfinity, telecommunications and cable servicesComcast/Xfinity, telecommunications and cable services
Common Search & ComparisonRemote XfinityRemote Comcast Customer Service Representative

Both Remote Xfinity and Remote Comcast Customer Service Representative roles involve providing customer support for telecommunications services from home. They require similar credentials, work environments, and are used interchangeably by employers within the same industry. The main difference lies in the job title used by different job postings, but the roles and responsibilities are largely equivalent.

What is a Remote Xfinity job?

A Remote Xfinity job refers to a position with Comcast Xfinity that allows employees to work from home or another location outside of a traditional office. These roles can include customer service, technical support, sales, or other positions that can be performed virtually. Remote Xfinity jobs typically require a reliable internet connection, strong communication skills, and the ability to use online tools and software to assist customers or complete tasks. Working remotely gives employees flexibility but also requires self-motivation and effective time management.

How does working remotely as an Xfinity customer service representative differ from in-office roles in terms of daily responsibilities and team collaboration?

As a remote Xfinity customer service representative, you will handle customer inquiries, troubleshoot service issues, and resolve billing questions primarily through digital channels such as phone, chat, or email. While you won't be in a physical office, you'll use collaboration tools like instant messaging, video calls, and shared knowledge bases to stay connected with your team and supervisors. Regular virtual team meetings and ongoing training sessions are common, ensuring you remain well-supported and informed about new products or policies. Effective communication and self-motivation are essential, as you'll need to manage your schedule and maintain productivity without direct in-person supervision.
What are popular job titles related to Remote Xfinity jobs in Worcester, MA? For Remote Xfinity jobs in Worcester, MA, the most frequently searched job titles are:
What job categories do people searching Remote Xfinity jobs in Worcester, MA look for? The top searched job categories for Remote Xfinity jobs in Worcester, MA are:
What cities near Worcester, MA are hiring for Remote Xfinity jobs? Cities near Worcester, MA with the most Remote Xfinity job openings:
Remote Xfinity jobs near you

Remote Customer Service Representative

A&L Plumbing, Heating and Cooling Inc

Marlborough, MA • Remote

$22 - $27/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Job description

Remote Customer Service Representative

A&L Plumbing, Heating, and Cooling Inc. means choosing a company that upholds honesty, professionalism, and a deep-rooted family ethos. With a trusted presence in the Greater Boston and Metro West areas since 1976, we're recognized for our integrity and excellence in service.

We are currently looking for a Remote Customer Service Representative to join our growing team. This position gives you the opportunity to gain valuable office experience providing customer service over the phone. Apply today to learn more and see if this could be the right fit for you!

Summary/Objective: This full-time Customer Service Representative is responsible for delivering exceptional customer service by handling incoming inquiries, addressing customer concerns, resolving issues, and scheduling service and maintenance appointments. This role requires strong communication skills, patience, attention to detail, and the ability to multitask in a fast-paced environment. Additional responsibilities include making outbound calls, supporting customer follow-up efforts, and assisting with maintaining efficient technician schedules to ensure a positive customer experience and smooth daily operations.

Pay: $22-27/hr Depending On Experience

Benefits:

  • Medical, Dental, and Vision are paid at 50% for Employee
  • LTD paid by the company
  • Life Insurance $50K paid by the company
  • Aflac Accident Insurance Available
  • 401k 5% match after 6 months
  • Birthday Bonus (equivalent to 8 hrs. pay)
  • Vacation (2 weeks first year, 3 weeks 1-4 years and 4 weeks 5+)
  • Sick time (40 hrs. for FT employees)
  • Bereavement (3 days)
  • Tuition Reimbursement ($500/year)

Hours: Monday through Friday 7am-3:30pm. On call rotation is 1 week every 4 weeks

Job Duties/Responsibilities:

  • Interact with customers via telephone, email, or in person to provide support and information on products or services.
  • Maintain technicians' daily schedules.
  • Maintain customer accounts and record detailed customer interactions.
  • Keep customers apprised of the tech's schedule/lead times.
  • Resolve customers' concerns and answer customers' questions to your best ability.
  • Follow communication procedures, guidelines, and policies.
  • Perform other related duties as assigned.

Required Qualifications/Attributes:

  • 3+ years of Service Titan
  • Trade experience - Prefer HVAC, Electrical, Plumbing
  • High school diploma or GED
  • Ability to multi-task, prioritize, and manage time effectively.
  • Great communication skills and ability for active listening.