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Remote Email Chat Support Jobs in California (NOW HIRING)

Email Marketing Specialist I

Irvine, CA · On-site +1

$47K - $61K/yr

This is a fully remote role. Responsibilities * Develop, build, and execute email marketing ... Support A/B testing strategies to optimize subject lines, content, send times, and targeting ...

Remote Customer Service Specialist

San Jose, CA · On-site +1

$20 - $26.25/hr

Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

Remote Customer Service Specialist

Anaheim, CA · On-site +1

$17.75 - $23.50/hr

Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

Remote Customer Service Specialist

Fairfield, CA · On-site +1

$17.25 - $23/hr

Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

Remote Customer Service Specialist

Concord, CA · On-site +1

$18.75 - $24.75/hr

Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

Showing results 41-60

Remote Email Chat Support information

Are remote email chat support jobs legit?

Remote email chat support jobs are legitimate roles in customer service that involve assisting customers via email and chat platforms. However, job seekers should verify the employer's credibility, avoid positions that require upfront payments, and look for clear job descriptions and company information to ensure legitimacy.

What are the key skills and qualifications needed to thrive in remote email chat support?

To thrive as a Remote Email Chat Support professional, you need excellent written communication skills, attention to detail, and the ability to efficiently resolve customer queries. Proficiency with ticketing systems, CRM platforms, and chat/email management tools is typically beneficial, though formal certifications are not always required. Strong problem-solving abilities, patience, and the capacity to multitask set top performers apart in this role. These skills and qualities ensure that customers receive responsive, accurate, and empathetic support, which is crucial for customer satisfaction and retention.

What is a remote email chat support?

A Remote Email Chat Support job involves assisting customers through email and chat instead of phone calls. Responsibilities include responding to inquiries, troubleshooting issues, and providing guidance on products or services. Strong written communication skills, attention to detail, and the ability to multitask are essential for this role. Since it is remote, you'll need a reliable internet connection and the ability to work independently while following company guidelines.

How do you become a remote email chat support?

To become a remote email chat support agent, you typically need strong communication skills, basic computer literacy, and familiarity with customer service tools like live chat software or email platforms. Many employers require a high school diploma or equivalent and may prefer previous customer service experience. Training is often provided, and a reliable internet connection is essential for remote work.

What does a remote email chat support do?

In a Remote Email Chat Support position, your main responsibilities include responding to customer inquiries through email and live chat, troubleshooting issues, and guiding customers toward solutions in a timely manner. You may also be expected to manage multiple conversations simultaneously, update customer records in CRM systems, and escalate complex issues to higher-level support when necessary. Regular communication with team leads and participation in virtual meetings or training sessions are also common. This role is best suited to individuals who thrive in a fast-paced, digital work environment and enjoy helping customers resolve their concerns efficiently.

What are the most commonly searched types of Email Chat Support jobs in California? The most popular types of Email Chat Support jobs in California are:
What job categories do people searching Remote Email Chat Support jobs in California look for? The top searched job categories for Remote Email Chat Support jobs in California are:
What cities in California are hiring for Remote Email Chat Support jobs? Cities in California with the most Remote Email Chat Support job openings:
Infographic showing various Remote Email Chat Support job openings in California as of August 2026, with employment types broken down into 72% Full Time, 20% Part Time, and 8% Contract. Highlights an 100% Remote job distribution.

Email Marketing Specialist I

Corvel

Irvine, CA • On-site, Remote

$47K - $61K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago


CorVel rating

7.9

Company rating: 7.9 out of 10

Based on 51 frontline employees who took The Breakroom Quiz

83rd of 150 rated financial services


Job description

We are seeking a detail-oriented and results-driven Email Marketing Specialist to join our marketing team. The ideal candidate has hands-on experience managing email marketing platforms and understands how to translate marketing goals into targeted, data-driven campaigns that drive engagement and lead generation.

This role is for a self-starter who can manage multiple campaigns, partner cross-functionally with marketing, sales, and IT stakeholders, and ensure email communications are optimized, compliant, and aligned with business objectives. The Email Marketing Specialist will develop, execute, and optimize email campaigns, manage audience segmentation, and support lead lifecycle initiatives. Strong analytical skills, attention to detail, and a passion for performance marketing are essential.

This is a fully remote role.

 

Responsibilities

  • Develop, build, and execute email marketing campaigns, including newsletters and nurture programs, and events.
  • Manage and optimize Marketing Cloud Account Engagement for audience segmentation, list management, and campaign deployment.
  • Collaborate with content, digital, and design teams to create compelling email content aligned with campaign objectives and brand standards.
  • Monitor and analyze campaign performance, including open rates, click-through rates, conversions, and deliverability metrics; provide actionable insights and recommendations.
  • Create and maintain automated nurture programs and drip campaigns to support lead lifecycle and conversion goals.
  • Ensure email campaigns follow best practices for deliverability, compliance (CAN-SPAM, GDPR), and accessibility standards.
  • Support A/B testing strategies to optimize subject lines, content, send times, and targeting approaches.
  • Maintain data quality and segmentation accuracy within email lists; troubleshoot issues related to list hygiene and campaign deployment.
  • Partner with Salesforce teams to ensure alignment between email campaigns, CRM data, and lead tracking.
  • Document campaign processes, best practices, and workflows; provide support and training to marketing stakeholders as needed.
  • Stay current on email marketing trends, platform updates, and industry best practices, recommending improvements as needed.
 

Qualifications

  • Bachelor’s degree in Marketing, Communications, Business, or a related field.
  • 2–4 years of hands-on experience in email marketing, marketing automation, or digital marketing.
  • Experience with Marketing Cloud Account Engagement (Pardot) or similar email marketing platforms preferred.
  • Strong understanding of email marketing best practices, including segmentation, personalization, and deliverability.
  • Experience building and analyzing marketing campaigns, including reporting and performance optimization.
  • Familiarity with CRM systems such as Salesforce and lead lifecycle management processes.
  • Strong analytical skills with the ability to translate data into actionable insights.
  • Excellent communication and project management skills, with the ability to manage multiple campaigns simultaneously.
  • High attention to detail and strong organizational skills.
  • Familiarity with tools such as Marketing Cloud, Beefree, Figma, and Microsoft Office preferred.

PAY RANGE

CorVel uses a market based approach to pay and our salary ranges may vary depending on your location.  Pay rates are established taking into account the following factors:  federal, state, and local minimum wage requirements, the geographic location differential, job-related skills, experience, qualifications, internal employee equity, and market conditions.  Our ranges may be modified at any time.

For leveled roles (I, II, III, Senior, Lead, etc.) new hires may be slotted into a different level, either up or down, based on assessment during interview process taking into consideration experience, qualifications, and overall fit for the role.  The level may impact the salary range and these adjustments would be clarified during the offer process.

Pay Range:  $47,061 – $61,126

A list of our benefit offerings can be found on our CorVel website: CorVel Careers | Opportunities in Risk Management

In general, our opportunities will be posted for up to 1 year from date of posting, or until we have selected candidate(s) to fulfill the opening, whichever comes first.

 

 About CorVel

CorVel, a certified Great Place to Work® Company, is a national provider of industry-leading risk management solutions for the workers’ compensation, auto, health and disability management industries.   CorVel was founded in 1987 and has been publicly traded on the NASDAQ stock exchange since 1991. Our continual investment in human capital and technology enable us to deliver the most innovative and integrated solutions to our clients.  We are a stable and growing company with a strong, supportive culture and plenty of career advancement opportunities.  Over 4,000 people working across the United States embrace our core values of Accountability, Commitment, Excellence, Integrity and Teamwork (ACE-IT!).

A comprehensive benefits package is available for full-time regular employees and includes Medical (HDHP) w/Pharmacy, Dental, Vision, Long Term Disability, Health Savings Account, Flexible Spending Account Options, Life Insurance, Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance, Parking and Transit FSA accounts, 401K, ROTH 401K, and paid time off.

CorVel is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.

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