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Remote Ecommerce Assistant Jobs (NOW HIRING)

Wing Assistant

E-Commerce Specialist (US)

Columbus, OH · Remote

$3.7K/wk

E-Commerce Specialist (Remote) Wing is on the exciting mission of redefining the future of work for ... These tools assist our recruitment team but do not replace human judgment. Final hiring decisions ...

Wing Assistant

E-Commerce Specialist (US)

Columbus, OH · Remote

$3.7K - $6.3K/mo

E-Commerce Specialist (Remote) Wing is on the exciting mission of redefining the future of work for ... These tools assist our recruitment team but do not replace human judgment. Final hiring decisions ...

Wing Assistant

E-Commerce Specialist (US)

Columbus, OH · On-site +1

E-Commerce Specialist (Remote) Wing is on the exciting mission of redefining the future of work for ... These tools assist our recruitment team but do not replace human judgment. Final hiring decisions ...

Silencer Central

Ecommerce Specialist

Sioux Falls, SD · On-site +1

$70K - $85K/yr

Remote OR On-site Job Summary At Silencer Central, we believe in being customer-oriented, getting stuff done and expecting excellence in everything we do. The Ecommerce Specialist is responsible for ...

ABSOLUTE BEAUTY LLC

E-Commerce Specialist

Kansas City, MO · On-site +1

ECOMMERCE SPECIALIST Home Office - Kansas City, MO 64112 Description Join Beauty Brands and play an ... Monitor website functionality and communicate issues with IT and external partners. * Assist with ...

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Hadley Designs

Director of Ecommerce

As Director of Ecommerce, you will manage our Shopify and TikTok Shop platforms, driving growth ... You are comfortable leading a remote team with clear cadences and accountability. * You value ...

Hadley Designs

Director of Ecommerce

As Director of Ecommerce, you will manage our Shopify and TikTok Shop platforms, driving growth ... You are comfortable leading a remote team with clear cadences and accountability. * You value ...

Hadley Designs

Director of Ecommerce

As Director of Ecommerce, you will manage our Shopify and TikTok Shop platforms, driving growth ... You are comfortable leading a remote team with clear cadences and accountability. * You value ...

eCommerce

Vice President of Ecommerce (Remote)

Dallas, TX · Remote

$137K - $175K/yr

REMOTE - With more than 100 ecommerce searches each year, EcommerceRecruiter.com is the leading contingency-based recruiting firm serving the NRF, IR-1000, and B2B communities. To opt-in to our ...

Hadley Designs

Head of Growth, Ecommerce

As Director of Ecommerce, you will manage our Shopify and TikTok Shop platforms, driving growth ... You are comfortable leading a remote team with clear cadences and accountability. * You value ...

Hadley Designs

Head of Ecommerce Growth

As Head of Ecommerce Growth you will manage our Shopify and TikTok Shop platforms, driving growth ... You are comfortable leading a remote team with clear cadences and accountability. * You value ...

Hadley Designs

Ecommerce Revenue Growth Director

As Director of Ecommerce, you will manage our Shopify and TikTok Shop platforms, driving growth ... You are comfortable leading a remote team with clear cadences and accountability. * You value ...

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Remote Ecommerce Assistant information

What are the key skills and qualifications needed to thrive as a Remote Ecommerce Assistant, and why are they important?

To thrive as a Remote Ecommerce Assistant, you need strong organizational skills, attention to detail, and a solid understanding of ecommerce platforms, typically supported by experience in online retail or digital marketing. Familiarity with tools like Shopify, WooCommerce, inventory management systems, and basic knowledge of analytics or SEO is often required. Excellent written communication, time management, and problem-solving abilities help you efficiently manage tasks and support customers remotely. These skills ensure smooth online operations, positive customer experiences, and effective support for ecommerce growth in a remote work environment.

What is the difference between Remote Ecommerce Assistant vs Remote Customer Service Representative?

AspectRemote Ecommerce AssistantRemote Customer Service Representative
Required CredentialsBasic e-commerce knowledge, familiarity with online platformsCustomer service skills, communication skills
Work EnvironmentOnline, e-commerce platforms, digital toolsOnline, customer support systems, call/chat platforms
Employer & Industry UsageOnline retail, e-commerce storesVarious industries, customer support centers
Search & Comparison IntentRoles supporting online sales, product listingsRoles handling customer inquiries, support issues

The Remote Ecommerce Assistant primarily focuses on managing online product listings, order processing, and supporting e-commerce operations. In contrast, a Remote Customer Service Representative handles customer inquiries, complaints, and support across various channels. While both roles are remote and require strong communication skills, the Ecommerce Assistant is more specialized in online store management, whereas the Customer Service Representative provides broader customer support across industries.

What is a Remote Ecommerce Assistant?

A Remote Ecommerce Assistant is a professional who supports online retail operations from a remote location. Their responsibilities typically include managing product listings, processing orders, handling customer inquiries, updating inventory, and assisting with online marketing efforts. They play a crucial role in ensuring smooth day-to-day ecommerce operations and may use various digital tools and platforms to perform their tasks. Working remotely allows them to collaborate with teams and customers from anywhere, providing flexibility for both employers and employees.

What are some common challenges Remote Ecommerce Assistants face, and how can they be managed effectively?

Remote Ecommerce Assistants often encounter challenges such as communication barriers with team members, managing time across different time zones, and staying updated with rapidly changing product inventories. To manage these effectively, it's important to use project management and collaboration tools, establish clear communication channels, and regularly sync with the team through virtual meetings. Proactive organization and continuous learning about ecommerce platforms and tools can also help you stay on top of tasks and perform efficiently in a remote setting.
More about Remote Ecommerce Assistant jobs
What cities are hiring for Remote Ecommerce Assistant jobs? Cities with the most Remote Ecommerce Assistant job openings:
What are the most commonly searched types of Remote Ecommerce jobs? The most popular types of Remote Ecommerce jobs are:
What states have the most Remote Ecommerce Assistant jobs? States with the most job openings for Remote Ecommerce Assistant jobs include:
What job categories do people searching Remote Ecommerce Assistant jobs look for? The top searched job categories for Remote Ecommerce Assistant jobs are:
Remote Ecommerce Assistant jobs near you
Infographic showing various Remote Ecommerce Assistant job openings in the United States as of July 2026, with employment types broken down into 45% Full Time, 33% Part Time, and 22% Contract. Highlights an 100% Remote job distribution.

Marketing and Ecommerce Assistant - Remote

Scriveiner London

Remote

$40K - $51K/yr

Full-time

Re-posted 2 days ago

Job description

ABOUT SCRIVEINER LONDON
Scriveiner is an award-winning British luxury brand specialising in writing instruments and premium accessories.
Founded in 2019, our products are used by millions of customers worldwide, available via major online marketplaces and from more than 1,000 retail stores around the globe. Our mission is simple: to create beautiful, high-quality products that people love to use every day.
The company has grown rapidly and has been recognised with numerous awards, including the King's Award for Enterprise, The Sunday Times 100, the Great British Entrepreneur Awards, and multiple international design awards.
Scriveiner is the flagship brand of Infinity Brands, a founder-led business focused on building premium consumer brands with global reach. We are high-growth, entrepreneurial and hands-on, and we are focused on delivering exceptional products and customer experiences.
THE OPPORTUNITY
Scriveiner is entering its next chapter: building from a well-established, award-winning brand into a globally recognised name in accessible luxury. New markets, new product ranges, and a rapidly growing direct and retail footprint mean the business needs people who are as good at building systems as they are at running them.
The Marketing & Ecommerce Assistant is the connective tissue of our marketing and commercial operations. This is the role that keeps the engine running: ensuring the Shopify catalogue is flawless, the retailer pipeline is active and accurately tracked, and the weekly reporting tells a clear, actionable story. It is not a support role. It is an ownership role.
Scriveiner operates and sells globally, and as the brand expands into new markets, the coordination and localisation demands of this role will grow with it
WHAT YOU WILL OWN
  • Own the Shopify catalogue end to end: product uploads, descriptions, imagery, pricing, tagging, and collections, with a zero-tolerance standard for accuracy across all live listings in every active market.
  • Keep the retailer outreach tracker live and current across all regions, logging every conversation, follow-up, and next action so no pipeline relationship goes cold.
  • Produce the weekly ecommerce report autonomously, without prompting, delivering clean, action-oriented performance data that the business can act on immediately.
  • Coordinate new market and product launch asset production, managing timelines, briefing designers and translators, and ensuring all creative and localisation requirements land ahead of launch windows with zero gaps.
  • Draft and send trade communications to prospective and existing retail partners across all active territories, written to Scriveiner brand standards, not to a template.
  • Build and maintain ecommerce dashboards that give real, useful visibility into what is working and what needs attention.
  • Flag risks and anomalies proactively: Shopify discrepancies, performance dips, asset gaps, or retailer conversations going cold, before they become problems that need escalation.

Requirements
WHO YOU ARE
Essential - you must have this
  • Hands-on Shopify experience: you have managed a live store and understand catalogue management, product uploads, pricing, and data accuracy in practice, not just in theory.
  • Organisational ability that closes loops without prompting. You track your own work, know what is outstanding, and get things finished.
  • Confidence with data: comfortable building dashboards, maintaining trackers, and presenting performance in a way that tells a clear story.
  • Strong written English, capable of drafting trade communications and brand-consistent copy that does not need a round of editing before it goes out.
  • Ability to manage several concurrent workstreams across different markets without losing detail in any of them.
  • AI-literate and comfortable using tools, whether for writing, reporting, or workflow automation, to work more efficiently.

Desirable - it would strengthen your application if you have
  • Experience in wholesale, retail account management, or trade marketing. You understand how retailer relationships work in practice.
  • Exposure to multi-market or international marketing operations, including asset localisation and translation management.
  • Background in a premium, lifestyle, or gifting brand where attention to presentation and brand standards is non-negotiable.
  • Experience using analytics platforms beyond spreadsheets: Shopify analytics, Google Analytics, or similar.

WHAT SUCCESS LOOKS LIKE
In this role, you will be successful when:
  • The Shopify catalogue is 100% accurate at all times across every active market: every product live, correctly described, correctly priced.
  • The retailer outreach tracker is live and current, with no conversations going cold and every pipeline contact properly followed up.
  • The weekly ecommerce report is produced every week, on time, without being asked, and tells a story the business can act on.
  • New market asset coordination runs on schedule, with all creative and localisation requirements delivered ahead of launch windows.
  • Risks, whether a listing error, a performance anomaly, or a missed follow-up, are flagged before they need to be caught by someone else.

KEY WORKING RELATIONSHIPS
  • Head of Marketing: direct line manager. You free them from operational bottlenecks and keep every system running without escalation.
  • Creative / Brand team: coordinate on asset production, product imagery, and brand-consistent communications.
  • Ops / Warehousing: coordinate Shopify inventory alignment.
  • Retail partners and prospects: day-to-day trade communication and outreach administration.
  • Founders: occasional visibility on pipeline and reporting outputs.

Benefits
WHY JOIN
  • A brand with real proof: King's Award for Enterprise, multiple international design awards, well-resourced and fast-growing with millions of customers worldwide.
  • Ownership of the connective tissue that keeps Scriveiner's ecommerce and retail operations running across four international markets, at a stage where your contribution is visible and your work genuinely matters.
  • The opportunity to build real operational fluency in a high-growth, multi-market brand.
  • A growing product portfolio across multiple categories, with new ranges launching across international markets, meaning the scope of this role will expand as the business does.

COMPENSATION & BENEFITS
  • £25,000 - £35,000 base salary per annum, dependent on experience.
  • Fully remote position
  • Some international travel required (frequency to be agreed based on business needs and market priorities).
  • The tools and support you need to do the job properly, in a well-resourced and highly profitable business.
  • Welcome gift: a curated selection of Scriveiner products.

Apply