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Remote Ecommerce Assistant Jobs (NOW HIRING)

Saitell

Ecommerce Marketplace Intern

Dallas, TX · Remote

$1.2K - $1.5K/wk

Flexible Remote Schedule ABOUT SAITELL Saitell is a supplier of Photography, Videography, and Drone ... * - Assist with marketplace optimization projects * - Learn ecommerce best practices and ...

ITW Global Brands

eCommerce Channel Manager

Brooklyn, NY · Remote

$90K - $120K/yr

This position is based Remote from Home. Key Responsibilities Performance & Analytics * Build eCommerce dashboards covering traffic, conversion, ranking, share of shelf and content compliance.

ITW Global Brands

eCommerce Channel Manager

WA · Remote

$90K - $120K/yr

This position is based Remote from Home. Key Responsibilities Performance & Analytics * Build eCommerce dashboards covering traffic, conversion, ranking, share of shelf and content compliance.

Sublunary

eCommerce Junior (Remote)

New York, NY · On-site +1

Reporting to the eCommerce Manager, you will be working across website management, content ... Flexible and hybrid working environment including tailored hours, remote working, career breaks ...

Sublunary

eCommerce Junior (Remote)

New York, NY · On-site +1

Reporting to the eCommerce Manager, you will be working across website management, content ... Flexible and hybrid working environment including tailored hours, remote working, career breaks ...

Jobgether

Fully remote work with flexible scheduling * High ownership role with direct impact on growth ... These tools assist our recruitment team but do not replace human judgment. Final hiring decisions ...

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Remote Ecommerce Assistant information

What are the key skills and qualifications needed to thrive as a Remote Ecommerce Assistant, and why are they important?

To thrive as a Remote Ecommerce Assistant, you need strong organizational skills, attention to detail, and a solid understanding of ecommerce platforms, typically supported by experience in online retail or digital marketing. Familiarity with tools like Shopify, WooCommerce, inventory management systems, and basic knowledge of analytics or SEO is often required. Excellent written communication, time management, and problem-solving abilities help you efficiently manage tasks and support customers remotely. These skills ensure smooth online operations, positive customer experiences, and effective support for ecommerce growth in a remote work environment.

What is the difference between Remote Ecommerce Assistant vs Remote Customer Service Representative?

AspectRemote Ecommerce AssistantRemote Customer Service Representative
Required CredentialsBasic e-commerce knowledge, familiarity with online platformsCustomer service skills, communication skills
Work EnvironmentOnline, e-commerce platforms, digital toolsOnline, customer support systems, call/chat platforms
Employer & Industry UsageOnline retail, e-commerce storesVarious industries, customer support centers
Search & Comparison IntentRoles supporting online sales, product listingsRoles handling customer inquiries, support issues

The Remote Ecommerce Assistant primarily focuses on managing online product listings, order processing, and supporting e-commerce operations. In contrast, a Remote Customer Service Representative handles customer inquiries, complaints, and support across various channels. While both roles are remote and require strong communication skills, the Ecommerce Assistant is more specialized in online store management, whereas the Customer Service Representative provides broader customer support across industries.

What is a Remote Ecommerce Assistant?

A Remote Ecommerce Assistant is a professional who supports online retail operations from a remote location. Their responsibilities typically include managing product listings, processing orders, handling customer inquiries, updating inventory, and assisting with online marketing efforts. They play a crucial role in ensuring smooth day-to-day ecommerce operations and may use various digital tools and platforms to perform their tasks. Working remotely allows them to collaborate with teams and customers from anywhere, providing flexibility for both employers and employees.

What are some common challenges Remote Ecommerce Assistants face, and how can they be managed effectively?

Remote Ecommerce Assistants often encounter challenges such as communication barriers with team members, managing time across different time zones, and staying updated with rapidly changing product inventories. To manage these effectively, it's important to use project management and collaboration tools, establish clear communication channels, and regularly sync with the team through virtual meetings. Proactive organization and continuous learning about ecommerce platforms and tools can also help you stay on top of tasks and perform efficiently in a remote setting.
More about Remote Ecommerce Assistant jobs
What cities are hiring for Remote Ecommerce Assistant jobs? Cities with the most Remote Ecommerce Assistant job openings:
What are the most commonly searched types of Remote Ecommerce jobs? The most popular types of Remote Ecommerce jobs are:
What states have the most Remote Ecommerce Assistant jobs? States with the most job openings for Remote Ecommerce Assistant jobs include:
What job categories do people searching Remote Ecommerce Assistant jobs look for? The top searched job categories for Remote Ecommerce Assistant jobs are:
Remote Ecommerce Assistant jobs near you
Infographic showing various Remote Ecommerce Assistant job openings in the United States as of July 2026, with employment types broken down into 45% Full Time, 33% Part Time, and 22% Contract. Highlights an 100% Remote job distribution.
E-Commerce, PLG Commercial (SaaS + Shopify)

E-Commerce, PLG Commercial (SaaS + Shopify)

Terrific

Miami, FL • Remote

Contractor

Re-posted 27 days ago

Job description

See something that should exist? Build it.
See a better way? Do it.

At Terrific, every role directly impacts how we grow from product to revenue to customer experience. We’re building the next generation of social commerce through live shopping powered by real-time data and AI.

And we believe customer data should belong to the brands who earn it — not third-party platforms.


E-Commerce / PLG Commercial (SaaS + Shopify)

Terrific • Remote, Americas • Contract

About Terrific

Terrific Live is a social commerce platform that helps retailers, eCommerce brands, and media groups grow revenue through live, interactive, social-native shopping experiences on their own properties.

Our platform connects audiences and presenters in real time — streaming across Latin America, Europe, and Israel — and turns content into measurable commerce.

We power conversion directly inside owned channels — turning traffic into transactions and first-party data.

The Role

Terrific needs a PLG-oriented commercial operator who understands how e-commerce brands actually buy SaaS.

This role owns the Shopify ecosystem, marketplace motion, and mid-market e-commerce segment — where deals are won through product, distribution, and conversion loops, not just sales cycles.

You’ll sit at the intersection of Sales and Product: driving revenue while shaping how customers discover, adopt, and convert inside the product.

What You’ll DoRevenue Ownership (Mid-Market & PLG)
  • Own pipeline and revenue across e-commerce brands (primarily Shopify ecosystem)
  • Close $20K–$200K deals independently with DTC brands and mid-market companies
  • Convert product usage, trials, and inbound into paying customers
PLG & Conversion
  • Define and improve PLG conversion loops: free trial → activation → paid
  • Partner with Product to optimize onboarding, in-product conversion, and monetization
  • Analyze drop-off points and continuously improve conversion rates
Ecosystem & Distribution
  • Own Shopify App Store and ecosystem presence (and adjacent platforms)
  • Build relationships with Shopify partners, agencies, and commerce enablement players
  • Drive inbound through integrations, partnerships, and marketplace visibility
Customer Understanding
  • Understand how e-commerce brands evaluate and buy technology
  • Translate Terrific into clear ROI: conversion lift, AOV, engagement, revenue
  • Identify friction in the buyer journey — and remove i
What We’re Looking For
  • Proven experience selling SaaS to e-commerce brands
  • Deep understanding of Shopify, WooCommerce, Magento ecosystems
  • Experience working in or alongside PLG environments (self-serve, trials, in-product conversion)
  • Track record of closing mid-market deals ($20K–$200K range) independently
  • Strong commercial instincts — you think in revenue, not activity
  • Ability to work cross-functionally with Product to influence growth and conversion
  • Clear communicator who can simplify technical value into business outcomes
Preferred Background
  • Shopify Partners ecosystem or marketplace-driven SaaS companies
  • Commerce enablement platforms or retail tech
  • Experience selling to or working with DTC brands
  • Mid-market SaaS sales (not only enterprise)
  • Exposure to product-led growth environments and metrics
Why Terrific
  • Own a critical growth channel at the intersection of PLG and sales
  • Direct impact on revenue through both product and commercial motion
  • Work on a product tied directly to conversion and transaction value
  • High autonomy in a fast-moving, global team
  • Opportunity to define how Terrific wins in e-commerce at scale
Success Looks Like
  • You build a strong pipeline within the Shopify ecosystem quickly
  • You close your first deals within ~30-60 days
  • You improve trial-to-paid conversion through product and process changes
  • You drive consistent revenue at 3–5x cost within ~6 months
Required:
  • Deep experience in at least one of Terrific’s three commercial pillars — eCommerce, Marketing, or Media — and enough fluency across the other two to contribute credibly from day 1.
  • Terrific operates as a global company, and English is our primary business language. As such, all roles require fluency in written and spoken English.
 
Be part of the change that’s quietly reshaping how people discover and buy online.
Passionate about social media and e-commerce? Come build what’s next at Terrific.
 
Please note: We review every application carefully. While we may not be able to respond to everyone, we will reach out to candidates whose experience aligns with what we’re building.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.