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Remote Ecommerce Assistant Jobs (NOW HIRING)

Kraft Heinz Company

Analyst, eCommerce

The eCommerce & Customer Marketing Analyst is an integral role on the e-commerce and customer ... Remote-based role performed from a home office * Salaried, exempt schedule to meet customer and ...

medi USA/CEP

eCommerce Coordinator - CEP

Durham, NC ยท Remote

JOB OVERVIEW The eCommerce Coordinator supports day-to-day operations across CEP's digital sales ... Support daily operations of the CEP Shopify website and Amazon storefront * Assist with product ...

Sublunary

eCommerce Junior (Remote)

New York, NY ยท On-site +1

Reporting to the eCommerce Manager, you will be working across website management, content ... Flexible and hybrid working environment including tailored hours, remote working, career breaks ...

Sublunary

eCommerce Junior (Remote)

New York, NY ยท On-site +1

Reporting to the eCommerce Manager, you will be working across website management, content ... Flexible and hybrid working environment including tailored hours, remote working, career breaks ...

medi USA/CEP

eCommerce Coordinator - CEP

Durham, NC ยท Remote

JOB OVERVIEW The eCommerce Coordinator supports day-to-day operations across CEP's digital sales ... Support daily operations of the CEP Shopify website and Amazon storefront * Assist with product ...

Gear Up Sports

E-Commerce Administration Specialist

OR ยท Remote

$20 - $22/hr

E-Commerce Administration Specialists work closely with the gearUP sales team and other cross ... Assist Sales Reps with creating and updating webstore sites ยท Perform quality checks on new and ...

L&R Distributors

Ecommerce Buyer

Brooklyn, NY ยท On-site +1

$80K - $90K/yr

The E-commerce Buyer will have extensive experience in procurement, supplier relationships, and ... HOURS Remote - Monday through Friday 8:30AM to 5:30PM EST PAY RANGE: $80-90K Annually BENEFITS

L&R Distributors

Ecommerce Buyer

Brooklyn, NY ยท Remote

$80K - $90K/yr

The E-commerce Buyer will have extensive experience in procurement, supplier relationships, and ... HOURS Remote - Monday through Friday 8:30AM to 5:30PM EST PAY RANGE: $80-90K Annually BENEFITS

Tactacam

E-Commerce Product Manager

Billings, MT ยท On-site +1

We are seeking a data-driven E-Commerce Product Manager to own and optimize the digital customer ... Strong communication and prioritization skills While we are open to remote applicants in the ...

Onda

Sales Executive (eCommerce Marketing)

$3K - $30K/mo

Onda + Stroudinc | Sales Executive (eCommerce Marketing) - 100% Remote (US/Canada preferred; South Africa considered) About the Role Stroudinc and Onda are sister eCommerce businesses, founded to ...

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Remote Ecommerce Assistant information

What are the key skills and qualifications needed to thrive as a Remote Ecommerce Assistant, and why are they important?

To thrive as a Remote Ecommerce Assistant, you need strong organizational skills, attention to detail, and a solid understanding of ecommerce platforms, typically supported by experience in online retail or digital marketing. Familiarity with tools like Shopify, WooCommerce, inventory management systems, and basic knowledge of analytics or SEO is often required. Excellent written communication, time management, and problem-solving abilities help you efficiently manage tasks and support customers remotely. These skills ensure smooth online operations, positive customer experiences, and effective support for ecommerce growth in a remote work environment.

What is the difference between Remote Ecommerce Assistant vs Remote Customer Service Representative?

AspectRemote Ecommerce AssistantRemote Customer Service Representative
Required CredentialsBasic e-commerce knowledge, familiarity with online platformsCustomer service skills, communication skills
Work EnvironmentOnline, e-commerce platforms, digital toolsOnline, customer support systems, call/chat platforms
Employer & Industry UsageOnline retail, e-commerce storesVarious industries, customer support centers
Search & Comparison IntentRoles supporting online sales, product listingsRoles handling customer inquiries, support issues

The Remote Ecommerce Assistant primarily focuses on managing online product listings, order processing, and supporting e-commerce operations. In contrast, a Remote Customer Service Representative handles customer inquiries, complaints, and support across various channels. While both roles are remote and require strong communication skills, the Ecommerce Assistant is more specialized in online store management, whereas the Customer Service Representative provides broader customer support across industries.

What is a Remote Ecommerce Assistant?

A Remote Ecommerce Assistant is a professional who supports online retail operations from a remote location. Their responsibilities typically include managing product listings, processing orders, handling customer inquiries, updating inventory, and assisting with online marketing efforts. They play a crucial role in ensuring smooth day-to-day ecommerce operations and may use various digital tools and platforms to perform their tasks. Working remotely allows them to collaborate with teams and customers from anywhere, providing flexibility for both employers and employees.

What are some common challenges Remote Ecommerce Assistants face, and how can they be managed effectively?

Remote Ecommerce Assistants often encounter challenges such as communication barriers with team members, managing time across different time zones, and staying updated with rapidly changing product inventories. To manage these effectively, it's important to use project management and collaboration tools, establish clear communication channels, and regularly sync with the team through virtual meetings. Proactive organization and continuous learning about ecommerce platforms and tools can also help you stay on top of tasks and perform efficiently in a remote setting.
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Remote Ecommerce Assistant jobs near you
Infographic showing various Remote Ecommerce Assistant job openings in the United States as of May 2026, with employment types broken down into 40% As Needed, and 60% Full Time. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.
eCommerce Brand Director (remote US)

eCommerce Brand Director (remote US)

HarperCollins Publishers

Remote

$110K - $130K/yr

Full-time

Medical, Retirement

Posted 14 days ago

Job description

Overview
HarperCollins US is looking for a dynamic eCommerce and digital marketing leader to grow its Direct-to-Consumer division. This role has P&L responsibility across multiple eCommerce stores and owns both the strategy and day-to-ay execution to drive performance. The Director leads merchandising and promotional planning, executing cross-platform strategies in close partnership with customer lifecycle marketing, growth and performance marketing, and digital products teams. The ideal candidate is a confident, self-directed leader who thrives in a fast-paced environment and brings a strong executive presence to cross-functional partnerships.
Responsibilities
  • Responsible for driving sales and ensuring the business is meeting both net sales and contribution targets
  • Concept and lead execution for campaigns, including promotional strategy and calendar, title selection, on-site merchandising, creative and messaging vision based on brand insights and direct-to-consumer best practices
  • Own coordination of campaigns and initiatives across email, SMS, social media and paid marketing, leveraging best practices, constant testing and iteration to optimize performance
  • Lead strategy for visual and written messaging, including execution for messaging and copy development for on-site, email, SMS, social media and performance marketing
  • Forecasting and inventory management for key titles
  • Promotional and pricing strategies and execution
  • Own and drive strategic vision and KPI planning to develop and meet targets
  • Lead campaign planning and cross-functional alignment processes
  • Lead regular and ad hoc analytics reviews and reporting

Qualifications
  • A minimum of 7 years of digital marketing experience, with at least 5 years in an eCommerce/direct-to-consumer setting; Shopify experience is required.
  • Experience working across digital marketing platforms including, but not limited to, social media, email and SMS marketing, and performance marketing.
  • Experience developing and creating eCommerce campaigns in a DTC/B2C setting
  • Deep understanding of the fundamentals of eCommerce and digital sales, and how different digital marketing channels drivevalue within the eCommerce ecosystem.
  • Deep understanding of eCommerce analytics and KPIs; able to interpret the data and develop actionable insights from it
  • Previous P&L ownership and understanding of business financials and sales channel responsibilities

HarperCollins Publishers is a company full of people who are passionate about books. When you apply for a position, we want to know why you want to work here, and why you are interested in the job. That's why cover letters are strongly preferred.
The salary range for this position is $110,000-$130,000. We recognize that attracting the best talent is key to our strategy and success as a company. As a result, we aim for flexibility in structuring competitive compensation offers to ensure we are able to attract the best candidates. The quoted salary range represents our good faith estimate as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate's experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process.
In addition to cash compensation, the company provides a comprehensive and highly competitive benefits package, with a variety of physical health, retirement and savings, caregiving, emotional wellbeing, transportation, and other benefits, including "elective" benefits employees may select to best fit the needs and personal situations of our diverse workforce.
HarperCollins Publishers is an equal opportunity employer.
HarperCollins Publishers is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, email us at TalentManagement@harpercollins.com. Note: we will only respond to accommodation requests.

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