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Remote Ecommerce Assistant Jobs (NOW HIRING)

JOB OVERVIEW The eCommerce Coordinator supports day-to-day operations across CEP's digital sales ... Support daily operations of the CEP Shopify website and Amazon storefront * Assist with product ...

JOB OVERVIEW The eCommerce Coordinator supports day-to-day operations across CEP's digital sales ... Support daily operations of the CEP Shopify website and Amazon storefront * Assist with product ...

You will partner closely with ecommerce, growth, and technical teams to reorient visibility ... These tools assist our recruitment team but do not replace human judgment. Final hiring decisions ...

You will partner closely with ecommerce, growth, and technical teams to reorient visibility ... These tools assist our recruitment team but do not replace human judgment. Final hiring decisions ...

You will partner closely with ecommerce, growth, and technical teams to reorient visibility ... These tools assist our recruitment team but do not replace human judgment. Final hiring decisions ...

Be Seen First

Remote employees must have stable internet and reside within ±6 hours of Eastern Standard Time ... What You'll Do Ecommerce Performance & Optimization * Manage and optimize the performance of ISS's ...

Senior eCommerce Manager

Los Angeles, CA · On-site +1

$120K - $150K/yr

While this role is ideally Los Angeles based, we are open to a remote candidate in the states we ... These tools assist our recruitment team but do not replace human judgment. Final hiring decisions ...

Senior eCommerce Manager

Los Angeles, CA · On-site +1

$120K - $150K/yr

While this role is ideally Los Angeles based, we are open to a remote candidate in the states we ... These tools assist our recruitment team but do not replace human judgment. Final hiring decisions ...

eCommerce Technical Lead

Champaign, IL · On-site +1

$155K - $170K/yr

However, we are considering hybrid/remote work arrangements Typical pay for this position is $155 ... In addition, employees may be asked to work on special projects or to assist with other work ...

ABOUT THE POSITION As Truvani's Junior eCommerce Data Analyst, you will leverage analytics ... Remote Work and Education Stipend * Truvani Monthly Store Credit * Position is available ...

ABOUT THE POSITION As Truvani's Junior eCommerce Data Analyst, you will leverage analytics ... Remote Work and Education Stipend * Truvani Monthly Store Credit * Position is available ...

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Remote Ecommerce Assistant information

What are the key skills and qualifications needed to thrive as a Remote Ecommerce Assistant, and why are they important?

To thrive as a Remote Ecommerce Assistant, you need strong organizational skills, attention to detail, and a solid understanding of ecommerce platforms, typically supported by experience in online retail or digital marketing. Familiarity with tools like Shopify, WooCommerce, inventory management systems, and basic knowledge of analytics or SEO is often required. Excellent written communication, time management, and problem-solving abilities help you efficiently manage tasks and support customers remotely. These skills ensure smooth online operations, positive customer experiences, and effective support for ecommerce growth in a remote work environment.

What is the difference between Remote Ecommerce Assistant vs Remote Customer Service Representative?

AspectRemote Ecommerce AssistantRemote Customer Service Representative
Required CredentialsBasic e-commerce knowledge, familiarity with online platformsCustomer service skills, communication skills
Work EnvironmentOnline, e-commerce platforms, digital toolsOnline, customer support systems, call/chat platforms
Employer & Industry UsageOnline retail, e-commerce storesVarious industries, customer support centers
Search & Comparison IntentRoles supporting online sales, product listingsRoles handling customer inquiries, support issues

The Remote Ecommerce Assistant primarily focuses on managing online product listings, order processing, and supporting e-commerce operations. In contrast, a Remote Customer Service Representative handles customer inquiries, complaints, and support across various channels. While both roles are remote and require strong communication skills, the Ecommerce Assistant is more specialized in online store management, whereas the Customer Service Representative provides broader customer support across industries.

What is a Remote Ecommerce Assistant?

A Remote Ecommerce Assistant is a professional who supports online retail operations from a remote location. Their responsibilities typically include managing product listings, processing orders, handling customer inquiries, updating inventory, and assisting with online marketing efforts. They play a crucial role in ensuring smooth day-to-day ecommerce operations and may use various digital tools and platforms to perform their tasks. Working remotely allows them to collaborate with teams and customers from anywhere, providing flexibility for both employers and employees.

What are some common challenges Remote Ecommerce Assistants face, and how can they be managed effectively?

Remote Ecommerce Assistants often encounter challenges such as communication barriers with team members, managing time across different time zones, and staying updated with rapidly changing product inventories. To manage these effectively, it's important to use project management and collaboration tools, establish clear communication channels, and regularly sync with the team through virtual meetings. Proactive organization and continuous learning about ecommerce platforms and tools can also help you stay on top of tasks and perform efficiently in a remote setting.
More about Remote Ecommerce Assistant jobs
What cities are hiring for Remote Ecommerce Assistant jobs? Cities with the most Remote Ecommerce Assistant job openings:
What are the most commonly searched types of Remote Ecommerce jobs? The most popular types of Remote Ecommerce jobs are:
What states have the most Remote Ecommerce Assistant jobs? States with the most job openings for Remote Ecommerce Assistant jobs include:
Infographic showing various Remote Ecommerce Assistant job openings in the United States as of July 2026, with employment types broken down into 45% Full Time, 33% Part Time, and 22% Contract. Highlights an 100% Remote job distribution.

eCommerce Coordinator - CEP

medi USA/CEP

Durham, NC • Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 22 days ago


Job description

ABOUT CEP

CEP is a global performance running brand specializing in technically advanced compression apparel, accessories, and a recent expansion into running shoes—all designed to support athletes and everyday movement. With a strong presence across DTC and marketplace channels, CEP is focused on delivering a seamless, high-quality digital shopping experience that reflects the performance and innovation behind every product. CEP is conveniently headquartered in downtown Durham, North Carolina at the American Tobacco Campus.

JOB OVERVIEW

The eCommerce Coordinator supports day-to-day operations across CEP’s digital sales channels, with a primary focus on Shopify and Amazon. This role plays a key part in product launches, site merchandising, promotions, and catalog accuracy—helping ensure a seamless customer experience and strong commercial performance across all digital touchpoints.

This is a highly detail-oriented, hands-on role ideal for someone who thrives in fast-paced environments and enjoys working at the intersection of product, marketing, and operations.

KEY RESPONSIBILITIES

Site & Marketplace Management

  • Support daily operations of the CEP Shopify website and Amazon storefront
  • Assist with product uploads, updates, and merchandising (titles, descriptions, images, pricing, tags, collections)
  • Maintain catalog accuracy across platforms, including SKUs, UPCs, variants, and inventory status
  • Conduct routine site and listing audits to ensure accuracy across PDPs, promotions, and user experience

Product Launch & Catalog Support

  • Support new product launches, seasonal drops, and collection updates
  • Coordinate product data, assets, and timelines with marketing, product, and inventory teams
  • Ensure launches are accurate, timely, and aligned with brand standards

Promotions & Campaign Execution

  • Assist with execution of site promotions, sales events, and seasonal campaigns across Shopify and Amazon
  • Support homepage, collection, and PDP updates aligned with promotional calendars
  • Support management of the loyalty program in alignment with monthly promotions and overall sales strategy

Amazon & Marketplace Support

  • Assist with Amazon listing optimization, updates, and compliance
  • Support management of FBA and FBM listings, product availability, and review readiness (e.g., Vine enrollment support)
  • Track reviews, ratings, and listing health metrics
  • Write and maintain A+ Content for Amazon product pages

Reporting & Performance Tracking

  • Pull and organize basic performance reports (sales, traffic, promotions)
  • Track promotional results and product performance over time
  • Maintain internal tracking documents and spreadsheets to support decision-making

Cross-Functional Collaboration

  • Work closely with marketing, inventory, operations, customer service, and external partners to ensure smooth execution
  • Support quality assurance across platforms before launches and promotions go live
  • Assist with third-party account coordination when needed

Paid Advertising & Agency Support

  • Support creation of creative assets for paid social and digital campaigns
  • Assist with writing ad copy for platforms including Meta and Google
  • Provide agencies with creative assets, briefs, and executional support as needed

Email & SMS Marketing

  • Assist with building and deploying email and SMS campaigns
  • Support automated email flows, including welcome, abandoned cart, post-purchase, and retention journeys
  • Assist with monthly campaign execution and account-based email initiatives

QUALIFICATIONS

  • Bachelor’s degree in Marketing, Business, Economics, Communications, or a related field (or equivalent experience)
  • Strong attention to detail and organizational skills
  • Comfortable working with spreadsheets, product data, and digital tools
  • Ability to manage multiple tasks and deadlines in a fast-moving environment
  • Strong written communication skills

PREFERRED

  • 1–3 years of experience in eCommerce, digital marketing, or a related field
  • Familiarity with Shopify and/or Amazon Seller Central
  • Experience with promotions, discount structures, or online merchandising
  • Basic understanding of paid media, SEO, product listings, or marketplace optimization
  • Experience working with digital assets
  • Interest in performance apparel, running, fitness, or outdoor categories

SKILLS & ATTRIBUTES

  • Highly organized and detail-driven
  • Proactive, solution-oriented, and self-motivated
  • Strong communicator and collaborator
  • Comfortable balancing creative execution with operational accuracy
  • Curious and eager to learn eCommerce best practices

WHY JOIN CEP

CEP is a global performance brand known for innovation, quality, and technical excellence. This role offers hands-on exposure to all aspects of eCommerce—from product launches to promotions—while working closely with a collaborative, growth-driven team and offering clear opportunities for professional growth.


If you are passionate about the sports industry and have the skills and experience we are looking for, we encourage you to apply for this exciting opportunity.

Be a part of a company that is strong, stable, and still growing that offers all employees a GENEROUS package that includes competitive salary with bonus · PTO· paid holidays · benefits (medical, dental, vision, FSA, life) · 401k with company match, all available on your first day of employment.

Submit your application and resume.

medi USA/CEP is proud to be an equal opportunity employer and is able to make accommodations for qualified applicants with disabilities.