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Twilio

Senior Program Manager, Disaster Recovery

$118K - $119K/yr

Our dedication to remote-first work, and strong culture of connection and global inclusion means ... The objective of this program is to support product and IT systems' resilience and timely recovery ...

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How much do remote disaster resilience jobs pay per hour?

As of Jul 23, 2026, the average hourly pay for remote disaster resilience in the United States is $52.64, according to ZipRecruiter salary data. Most workers in this role earn between $42.31 and $60.58 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Disaster Resilience Specialist, and why are they important?

To thrive as a Remote Disaster Resilience Specialist, you need expertise in emergency management, risk assessment, and business continuity planning, often supported by a relevant degree and certifications such as Certified Emergency Manager (CEM). Familiarity with GIS mapping tools, crisis communication platforms, and remote collaboration systems is essential. Strong problem-solving, adaptability, and clear communication skills help you coordinate effectively with diverse stakeholders during crises. These competencies are crucial for developing robust disaster strategies and ensuring organizations can respond swiftly and effectively to emergencies from a remote setting.

What are Remote Disaster Resilience jobs?

Remote Disaster Resilience jobs involve working from a remote location to help communities, organizations, or governments prepare for, respond to, and recover from disasters such as natural hazards, pandemics, or human-made crises. These roles often include tasks like risk assessment, emergency planning, crisis communication, data analysis, and policy development. Professionals in this field might work for nonprofits, government agencies, or private companies, using digital tools and communication platforms to coordinate disaster resilience efforts across different regions. The goal is to strengthen the ability of communities to withstand and bounce back from adverse events, all while working remotely.

What is the difference between Remote Disaster Resilience vs Remote Business Continuity Specialist?

AspectRemote Disaster ResilienceRemote Business Continuity Specialist
CredentialsCertifications in disaster management, risk assessmentCertifications in business continuity planning, risk management
Work EnvironmentRemote, field assessments, planning sessionsRemote, policy development, plan testing
Industry UsageDisaster preparedness, emergency responseBusiness operations, risk mitigation

Remote Disaster Resilience focuses on preparing organizations for natural and man-made disasters through risk assessment and emergency planning. In contrast, Remote Business Continuity Specialists develop and implement plans to ensure ongoing business operations during disruptions. While both roles require risk management skills and certifications, Disaster Resilience emphasizes preparedness and response, whereas Business Continuity centers on maintaining essential functions during crises.

How does a Remote Disaster Resilience professional typically collaborate with local teams during emergency situations?

Remote Disaster Resilience professionals often work closely with local response teams through digital communication platforms, providing real-time data analysis, strategic planning, and resource coordination. They may lead virtual meetings, share situational updates, and guide decision-making based on remote sensing technologies and risk assessments. Building trust and maintaining clear, timely communication are essential, as remote experts must ensure their guidance integrates seamlessly with on-the-ground efforts. Effective collaboration helps bridge the gap between remote expertise and local knowledge, ensuring more efficient disaster response and recovery.
More about Remote Disaster Resilience jobs
What cities are hiring for Remote Disaster Resilience jobs? Cities with the most Remote Disaster Resilience job openings:
What are the most commonly searched types of Disaster Resilience jobs? The most popular types of Disaster Resilience jobs are:
What states have the most Remote Disaster Resilience jobs? States with the most job openings for Remote Disaster Resilience jobs include:
What job categories do people searching Remote Disaster Resilience jobs look for? The top searched job categories for Remote Disaster Resilience jobs are:
Remote Disaster Resilience jobs near you
Infographic showing various Remote Disaster Resilience job openings in the United States as of July 2026, with employment types broken down into 79% Full Time, and 21% Contract. Highlights an 100% Remote job distribution, with an average salary of $109,490 per year, or $52.6 per hour.
Principal Enterprise Architect -Resiliency & Platform Engineering (Remote)

Principal Enterprise Architect -Resiliency & Platform Engineering (Remote)

First Citizens Bank

Raleigh, NC • On-site, Remote

Full-time

Posted 3 days ago

First Citizens Bank rating

7.6

Company rating: 7.6 out of 10

Based on 105 frontline employees who took The Breakroom Quiz

84th of 150 rated banks

Job description

Overview
First Citizens Bank seeks an accomplished Principal Enterprise Architect to drive enterprise-wide execution of resiliency, disaster recovery, scalability, and high availability strategies across our technology portfolio. This role extends beyond architecture design to lead cross-functional alignment, influence decision-making, and accelerate execution across business, engineering, infrastructure, and operational teams.
The ideal candidate combines deep architectural expertise with exceptional organizational awareness, enabling them to navigate complex stakeholder environments, challenge assumptions constructively, and drive pragmatic solutions that balance business objectives, technology strategy, operational risk, and regulatory requirements. As a senior enterprise leader, you will build consensus, influence outcomes without direct authority, and ensure resiliency and scalability objectives are embedded into strategic initiatives and day-to-day technology delivery.
Remote eligible.
Responsibilities
Enterprise Leadership, Influence & Execution
  • Serve as the enterprise leader for resiliency and scalability outcomes, driving alignment across technology, operations, risk, and business stakeholders.
  • Leverage deep organizational awareness to identify dependencies, remove barriers, and accelerate execution across complex initiatives.
  • Influence strategic investment decisions by articulating technology risks, opportunities, trade-offs, and business impacts.
  • Constructively challenge teams, leaders, and established approaches through data-driven analysis, problem solving, and collaborative engagement.
  • Build consensus across diverse stakeholder groups while maintaining focus on long-term enterprise resiliency and scalability objectives.
  • Partner with executives and delivery leaders to ensure architectural priorities translate into measurable business and technology outcomes.
  • Establish governance mechanisms that drive accountability for resiliency, recovery, and availability commitments across the enterprise.

Enterprise Architecture Strategy & Leadership
  • Define enterprise architecture strategies aligned with business objectives, operational resilience requirements, and growth trajectories.
  • Establish enterprise standards, patterns, and reference architectures that enable scalable and resilient technology delivery.
  • Lead enterprise decision-making processes that balance innovation velocity, operational stability, regulatory expectations, and risk management.
  • Drive multi-year technology roadmaps and influence execution priorities across application, infrastructure, and platform teams.

Resiliency & Disaster Recovery Leadership
  • Lead the enterprise resiliency agenda by partnering with engineering, infrastructure, operations, security, and risk teams.
  • Establish enterprise disaster recovery strategies, recovery objectives, testing programs, and remediation plans.
  • Drive organizational readiness through resiliency exercises, scenario planning, and operational preparedness initiatives.
  • Facilitate post-incident reviews that focus on systemic improvement, accountability, and actionable remediation.
  • Influence technology investment decisions that improve enterprise resilience and reduce operational risk.

Scalability & High Availability Leadership
  • Drive adoption of enterprise-wide scalability and availability patterns across critical business platforms.
  • Partner with product and engineering leaders to proactively identify growth constraints and operational risks.
  • Lead capacity planning and availability strategies that support business growth and evolving customer demand.
  • Ensure architecture and engineering decisions support established service-level objectives and business resiliency goals.

Architecture Advisory & Technical Leadership
  • Provide architectural leadership for mission-critical initiatives and major transformation programs.
  • Conduct architecture reviews focused on identifying risk, improving execution outcomes, and accelerating delivery.
  • Coach technical leaders and engineering teams on resiliency, scalability, and operational excellence practices.
  • Serve as a trusted advisor to executives and technology leaders during strategic planning, major incidents, and critical decision points.

#LI-IK1
Qualifications
Bachelor's Degree and 10 years of experience in Application Development, Systems Engineering, or Information Technology management OR High School Diploma or GED and 14 years of experience in Application Development, Systems Engineering, or Information Technology management
Preferred Qualifications & Experience
Experience
  • 15+ years of technology leadership experience with at least 10 years in enterprise, solution, or platform architecture roles.
  • Demonstrated success leading enterprise-wide initiatives through influence rather than direct authority.
  • Proven ability to drive alignment and execution across large, complex organizations with competing priorities.
  • Experience navigating highly matrixed environments and building consensus among senior business and technology leaders.
  • Strong financial services experience with a deep understanding of regulatory resiliency expectations.
  • Track record improving enterprise resiliency, scalability, disaster recovery readiness, or operational stability at scale.

Leadership & Communication
  • Exceptional ability to influence decision-making across executive, business, and technical stakeholder groups.
  • Strong organizational awareness and political acumen with the ability to navigate complex organizational dynamics effectively.
  • Demonstrated ability to challenge assumptions and drive better outcomes through collaboration, critical thinking, and relationship leadership.
  • Proven track record building coalitions, resolving competing priorities, and driving enterprise alignment.
  • Experience leading through ambiguity and guiding organizations through complex technology and operational decisions.
  • Ability to translate architectural concepts into clear business outcomes, risks, and investment recommendations.

Business Acumen
  • Ability to evaluate technology decisions through the lens of business strategy, operational risk, customer impact, and regulatory requirements.
  • Experience influencing executive-level prioritization and funding decisions.
  • Skilled at aligning technology investments with measurable business outcomes and enterprise objectives.

What Sets You Apart
You are more than an architect. You are a trusted enterprise leader who combines technical depth with the ability to influence people, shape decisions, and drive execution across organizational boundaries. You understand that successful architecture is not defined by diagrams or standards, but by outcomes, adoption, and measurable improvements in business resilience.
You use architectural expertise to ask the right questions, challenge assumptions constructively, and guide teams toward practical solutions. You possess the organizational awareness to navigate a complex enterprise, build coalitions among diverse stakeholders, and create alignment where priorities compete. Whether engaging executives, architects, engineers, operations teams, or risk partners, you consistently bring people together around shared objectives and deliver meaningful, lasting results.
This job posting is expected to remain active for 30 days from the initial posting date listed above. If it is necessary to extend this deadline, the posting will remain active as appropriate. Job postings may come down early due to business need or a high volume of applicants.
The base pay for this position is generally between $155,000 and $250,000. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment.
Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

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