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Remote Disability Case Manager Jobs in Ohio (NOW HIRING)

The role of the Disability Assistant is to communicate with claimants and clients as it relates to ... Update claim notes with appropriate claim and certification information. * Assist Case Managers and ...

$65K - $70K/yr

... group therapy sessions, case management services and life skills training. A mental health ... Remote

... case management to help members achieve their optimal level of health and improve overall health outcomes. Work Arrangement: * Fully remote position; candidates must reside in Ohio. * Some travel may ...

... case management to help members achieve their optimal level of health and improve overall health outcomes. Work Arrangement: * Fully remote position; candidates must reside in Ohio. * Some travel may ...

Description This role is primarily remote in the State of Ohio except for required appearances in ... Utilize e-discovery and case management technologies to streamline legal processes, improve ...

Associate Staff Attorney

Cleveland, OH · On-site +1

$93K - $159K/yr

This role is primarily remote in the State of Ohio except for required appearances in the North ... Utilize e-discovery and case management technologies to streamline legal processes, improve ...

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Remote Disability Case Manager information

What is the difference between Remote Disability Case Manager vs Remote Medical Claims Specialist?

AspectRemote Disability Case ManagerRemote Medical Claims Specialist
Required CredentialsCase management certification, healthcare or social work backgroundInsurance claims processing certification, healthcare knowledge
Work EnvironmentHome office, healthcare or insurance companiesHome office, insurance providers or third-party administrators
Employer & IndustryInsurance companies, healthcare providers, government agenciesInsurance companies, third-party claims processors
Search & Comparison IntentUnderstanding roles in disability management, remote case handlingClaims processing, insurance reimbursement, medical billing

The Remote Disability Case Manager primarily focuses on coordinating disability claims, assessing client needs, and managing cases remotely within healthcare and insurance settings. In contrast, the Remote Medical Claims Specialist handles processing and reviewing medical claims for insurance reimbursement. While both roles require healthcare knowledge and work remotely, they differ in their core responsibilities and industry focus.

What is a Remote Disability Case Manager?

A Remote Disability Case Manager is a professional who coordinates and manages disability claims and supports clients, often from a home or remote office setting. Their responsibilities include assessing clients' needs, facilitating access to resources, developing return-to-work plans, and ensuring compliance with relevant policies and regulations. They collaborate with healthcare providers, employers, and insurance companies to help clients navigate the disability process and achieve the best possible outcomes. The remote aspect of the job allows for virtual communication, documentation, and case management through digital platforms.

What are the key skills and qualifications needed to thrive as a Remote Disability Case Manager, and why are they important?

To excel as a Remote Disability Case Manager, you need a background in healthcare or social work, knowledge of disability benefits, and often a relevant degree or certification. Familiarity with case management software, claims processing systems, and secure communication tools is typically required. Strong organizational skills, empathy, and effective communication help build trust with clients and coordinate care across remote teams. These skills ensure timely, accurate case handling and compassionate support for individuals navigating disability claims.

How does a Remote Disability Case Manager typically collaborate with healthcare providers and clients to ensure effective case management?

As a Remote Disability Case Manager, you will frequently coordinate with healthcare providers, employers, and clients through virtual meetings, phone calls, and secure online platforms. This collaboration is essential for gathering medical documentation, assessing client needs, and developing individualized return-to-work or support plans. You’ll also be responsible for maintaining clear communication, setting expectations, and providing regular updates to all stakeholders. Success in this role often relies on your ability to build rapport remotely, manage confidential information, and adapt to varied client circumstances.
What are popular job titles related to Remote Disability Case Manager jobs in Ohio? For Remote Disability Case Manager jobs in Ohio, the most frequently searched job titles are:
What cities in Ohio are hiring for Remote Disability Case Manager jobs? Cities in Ohio with the most Remote Disability Case Manager job openings:
Infographic showing various Remote Disability Case Manager job openings in Ohio as of July 2026, with employment types broken down into 84% Full Time, 11% Part Time, and 5% Contract. Highlights an 22% In-person, and 78% Remote job distribution.
Disability Assistant

Disability Assistant

Lifeworks

Columbus, OH • Remote

Full-time

Re-posted 11 days ago


Job description

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider - encompassing physical, mental and financial health - TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.

Employees can be absent from work for a variety of reasons: casual absence, work-related illness and/or injury, or health issues requiring the employee to be away from the work place for an extended period. Our absence management program helps employers strategically manage those absences-focusing on reducing overall costs, realizing administrative efficiency, and enhancing support for employees and employers. All with the goal of returning employees to health and productivity.
Join a tight-knit team of dedicated professionals who manage absence claims for thousands of employees. Our team has deep expertise and we pride ourselves on open, honest communication and supporting each other through a fast-paced environment. You'll be supporting our expanding US line of business, where we're building a growing team committed to high quality standards.
By processing claims quickly and accurately, you'll help employees navigate a difficult time-when they're managing health issues or family needs. Your work directly reduces their stress and gets them the support they need faster.
The role of the Disability Assistant is to communicate with claimants and clients as it relates to initiating a claim or the status of a claim; to ensure claim documents are processed when received and to send out all documentation for claims in a timely manner; and to follow the initial claims process procedures for claims received.What you'll do:
  • Answer incoming calls from claimants and employees to assist with leave of absence applications, short-term disability reporting, and claim status inquiries.

  • Work in a fast-paced environment where you'll juggle multiple tasks-answering calls, processing documents, and updating case notes-while maintaining accuracy and meeting tight timeframes.

  • Process incoming documents and reviews FMLA and STD documents received to determine if all necessary information has been provided to proceed with claim assignment/processing.

  • Inform claimants of documentation required to process claims, required timeframes, and claims status either by phone, written correspondence, and/or claims system when inquiry is received.

  • Update claim notes with appropriate claim and certification information.

  • Assist Case Managers and Nurse Consultants as needed.

  • Follow all processes as laid out in the Standard Operating Procedures (SOPs), and/or as detailed in training/meetings.

  • Other projects and tasks as assigned.

What you bring:
  • 2+ years of customer-facing experience (call center, retail, or similar fast-paced customer service roles where you've managed multiple tasks and interacted with diverse customers).

  • High School Diploma.

  • Strong interpersonal and helping skills along with assessment and problem-solving skills.

  • Excellent computer skills and the ability to work primarily online in a paperless environment.

  • Reliable high-speed internet connection and a quiet home workspace. You'll need to pass an internet speed test as part of our onboarding process.

Nice to Haves:

  • 2+ years experience in Human Resources, Disability management, and/or FMLA administration.

  • Familiarity with absence management systems.

  • Associate's Degree.

A bit about us

We're a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

TELUS Health is an Equal Opportunity Employer that aims to foster an inclusive culture that embraces diversity. It is our policy to hire without regard to race, color, creed, religion, national origin, citizenship status, sex, marital status, age, disability, sexual orientation or veteran status.We offer accommodation for applicants with disabilities, as required, during the recruitment process.

By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies' Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.