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Remote Director Customer Onboarding Jobs (NOW HIRING)

Sapiens

Program Director - Customer Architect

OR · On-site +1

Remote The Program Director owns the execution and delivery integrity of Sapiens customer programs ... Leads the full talent lifecycle with candor and integrity, from onboarding through to role ...

Harris

Partner with Customer Success and executive leadership to drive customer retention, reduce ... Remote work and more! About CareTracker: Harris CareTracker is a leading provider of cloud-based ...

Harris

$200K - $209K/yr

Lead customer discovery, validate problems before we commit engineering, define success metrics up ... Direct experience in the utilities industry. Familiarity with utility operations, regulatory ...

Harris

$193K - $202K/yr

Lead customer discovery, validate problems before we commit engineering, define success metrics up ... Direct experience in the utilities industry. Familiarity with utility operations, regulatory ...

Harris

(Remote) Director of Product

Oregon, IL · Remote

$218K - $228K/yr

Lead customer discovery, validate problems before we commit engineering, define success metrics up ... Direct experience in the utilities industry. Familiarity with utility operations, regulatory ...

Harris

(Remote) Director of Product

Walnut Bottom, PA · Remote

$228K - $239K/yr

Lead customer discovery, validate problems before we commit engineering, define success metrics up ... Direct experience in the utilities industry. Familiarity with utility operations, regulatory ...

Blaize

Director, Customer Platform Enablement

Director, Customer Platform Enablement US Remote About Blaize Blaize (Nasdaq: BZAI) is a leader in ... Support platform adoption and technical onboarding activities for strategic customers and partners.

Harris

$223K - $233K/yr

Lead customer discovery, validate problems before we commit engineering, define success metrics up ... Direct experience in the utilities industry. Familiarity with utility operations, regulatory ...

Harris

(Remote) Director of Product

Washington, DC · Remote

$263K - $276K/yr

Lead customer discovery, validate problems before we commit engineering, define success metrics up ... Direct experience in the utilities industry. Familiarity with utility operations, regulatory ...

Harris

$229K - $240K/yr

Lead customer discovery, validate problems before we commit engineering, define success metrics up ... Direct experience in the utilities industry. Familiarity with utility operations, regulatory ...

Harris

$200K - $209K/yr

Lead customer discovery, validate problems before we commit engineering, define success metrics up ... Direct experience in the utilities industry. Familiarity with utility operations, regulatory ...

Harris

$223K - $233K/yr

Lead customer discovery, validate problems before we commit engineering, define success metrics up ... Direct experience in the utilities industry. Familiarity with utility operations, regulatory ...

Harris

(Remote) Director of Product

Walnut Bottom, PA · Remote

$228K - $239K/yr

Lead customer discovery, validate problems before we commit engineering, define success metrics up ... Direct experience in the utilities industry. Familiarity with utility operations, regulatory ...

Harris

$220K - $231K/yr

Lead customer discovery, validate problems before we commit engineering, define success metrics up ... Direct experience in the utilities industry. Familiarity with utility operations, regulatory ...

Harris

$223K - $234K/yr

Lead customer discovery, validate problems before we commit engineering, define success metrics up ... Direct experience in the utilities industry. Familiarity with utility operations, regulatory ...

Harris

(Remote) Director of Product

Washington, DC · Remote

$263K - $276K/yr

Lead customer discovery, validate problems before we commit engineering, define success metrics up ... Direct experience in the utilities industry. Familiarity with utility operations, regulatory ...

Harris

$211K - $221K/yr

Lead customer discovery, validate problems before we commit engineering, define success metrics up ... Direct experience in the utilities industry. Familiarity with utility operations, regulatory ...

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All Jobsremote JobsRemote Director Customer Onboarding Jobs

Remote Director Customer Onboarding information

See salary details

$38.5K

$121.4K

$179K

How much do remote director customer onboarding jobs pay per year?

As of Aug 18, 2026, the average yearly pay for remote director customer onboarding in the United States is $121,435.00, according to ZipRecruiter salary data. Most workers in this role earn between $95,500.00 and $145,500.00 per year, depending on experience, location, and employer.

What does a remote director customer onboarding do?

A Remote Director of Customer Onboarding is responsible for overseeing the process by which new clients are introduced and integrated into a company's products or services, all while working remotely. They manage onboarding teams, develop strategies to ensure a smooth transition for customers, and monitor the success of onboarding programs. Their role is key to ensuring high customer satisfaction, reducing churn, and setting clients up for long-term success with the company. They collaborate with sales, support, and product teams to streamline the onboarding experience. Working remotely, they use digital tools to communicate and coordinate with both their teams and clients.

What are the key skills and qualifications needed to thrive as a remote director customer onboarding?

To thrive as a Remote Director Customer Onboarding, you need expertise in customer success, project management, and onboarding strategy, usually backed by a bachelor’s degree in business or a related field. Familiarity with CRM platforms like Salesforce, onboarding software, and data analytics tools is typically required, along with experience managing remote teams. Exceptional communication, leadership, and problem-solving skills set top performers apart by ensuring smooth transitions and strong customer relationships. These competencies are vital for driving customer satisfaction, retention, and scalable onboarding processes in a remote environment.

How does a remote director customer onboarding typically collaborate with other departments to ensure a smooth onboarding experience?

A Remote Director of Customer Onboarding often works closely with teams such as Sales, Product, Customer Success, and Support to align onboarding processes with customer needs and business goals. They coordinate with Sales to understand customer expectations, partner with Product teams to stay updated on new features, and work with Customer Success to ensure seamless handoffs post-onboarding. Regular cross-departmental meetings and clear communication channels are key to addressing potential challenges early and delivering a consistent customer experience. This collaborative approach helps foster a unified strategy for customer success and retention.

What is the difference between Remote Director Customer Onboarding vs Remote Customer Success Manager?

AspectRemote Director Customer OnboardingRemote Customer Success Manager
Primary FocusOverseeing onboarding processes and strategic customer integrationManaging ongoing customer relationships and retention
ResponsibilitiesLeading onboarding teams, developing onboarding strategies, ensuring smooth transitionsSupporting customer health, renewals, and upselling opportunities
Required CredentialsExperience in onboarding, project management, leadership skillsCustomer success certifications, communication skills, relationship management
Work EnvironmentRemote, cross-functional collaboration, strategic planningRemote, customer-facing, account management

The Remote Director Customer Onboarding focuses on leading onboarding initiatives and strategic customer integration, while the Remote Customer Success Manager manages ongoing relationships to ensure customer satisfaction and retention. Both roles require strong communication skills and industry experience but differ in scope and responsibilities.

More about Remote Director Customer Onboarding jobs

What cities are hiring for Remote Director Customer Onboarding jobs?

Cities with the most Remote Director Customer Onboarding job openings:

What states have the most Remote Director Customer Onboarding jobs?

States with the most job openings for Remote Director Customer Onboarding jobs include:

What job categories do people searching Remote Director Customer Onboarding jobs look for?

The top searched job categories for Remote Director Customer Onboarding jobs are:

Remote Director Customer Onboarding jobs near you
Infographic showing various Remote Director Customer Onboarding job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $121,435 per year, or $58.4 per hour.

Entry Level WFH Customer Onboarding Rep

American Income Life Insurance Company

Tulsa, OK • On-site, Remote

$90K - $120K/yr

Full-time

Posted 23 days ago

Job description

AO Globe Life is hiring professionals-especially veterans, military spouses, and service-minded individuals-who are ready to transition into a flexible, remote career with long-term growth.
If you've built experience in leadership, operations, customer service, or any people-focused role, this opportunity allows you to apply those skills in a new environment where structure, purpose, and growth all align.
In this role, you'll connect with veterans and families who have requested information about available benefits. You'll guide conversations, provide support, and help them make informed decisions-while continuing to serve in a meaningful way.What You'll Be Doing
  • Meet with clients virtually using Zoom
  • Walk veterans and their families through available programs
  • Answer questions and guide clients through next steps
  • Support clients through onboarding and ongoing communication
  • Maintain simple digital records and documentation
  • Deliver a professional, client-first experience
  • Participate in training, mentorship, and development sessions
Why Career Changers Apply
  • 100% remote - no commute, more control of your schedule
  • Flexible scheduling that fits your lifestyle
  • Clients have already requested to be contacted
  • Use your existing experience in a new, purpose-driven career
  • Structured training and consistent mentorship
  • Clear path into leadership and advancement roles
  • Long-term growth with stability
What You'll Need
  • Must be authorized to work in the United States
  • Veteran, military spouse, or service-oriented background preferred
  • Experience working with people (customer service, leadership, operations, etc.)
  • Strong communication and organizational skills
  • Comfortable working independently in a remote environment
  • Laptop or computer with camera + reliable internet
About AO Globe Life
AO Globe Life has supported working families for over 70 years, partnering with unions, credit unions, and veteran organizations nationwide. The company operates fully remotely and focuses on service, leadership development, and long-term career growth.

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