Remote Digital Operations Manager Jobs in Baltimore, MD

Sr. Sales Operations Manager — Mega Jobsites – Remote

Location: United States (US-only)

Travel: 25%

Come build your career.

It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better For Those Who Make The World™. Sound like you? Join our top-notch team of approximately 43,500 diverse and high-performing professionals globally who are making their mark on some of the world’s most beloved brands, including DEWALT®, BLACK+DECKER®, CRAFTSMAN®, STANLEY®, CUB CADET®, and HUSTLER®.

The Job:  

We are looking for a Sr Sales Operations Manager to help our C&I sales organization win and execute large, complex projects, with a high focus on hyperscale and colocation data centers and other “mega jobsite” environments. In this role, you will build the operating cadence, process, and CRM discipline that helps sales teams navigate how work actually gets done across the ecosystem.  You will report to the Director of Sales Operations (C&I Division) and work across sales leadership, key account teams, channel, marketing, commercial operations, finance, and other partners to create repeatable ways of working that improve visibility, speed, and execution quality.

You’ll get to:  

• Optimize the sales operating model for mega jobsites/data centers - standard stages, “what good looks like,” and the weekly/monthly rhythms that keep opportunities moving.
• Improve pipeline and forecast accuracy by driving consistent opportunity management, stage definitions, and inspection routines.
• Make Salesforce work better for the team by improving data quality, required fields, workflows, and dashboards that match long-cycle project selling.
• Connect the dots across the ecosystem so sales teams can execute smoothly across owner-direct engagement, contractor-led projects, and distributor fulfillment.
• Create practical tools and playbooks (pursuit plans, stakeholder maps, deal checklists, handoff templates) that reduce friction and increase seller productivity.
• Coordinate cross-functionally to remove bottlenecks in pricing, approvals, terms, and execution handoffs.
• Turn lessons learned into best practices through win/loss reviews and project retrospectives, then convert them into process improvements and enablement.
• Partner with adjacent team members to absorb and coordinate operational responsibilities as business needs evolve, ensuring continuity during periods of team load balancing.
• Provide backup support for critical sales operations processes, reporting, and operating cadence management across the broader team as needed.
• Lead or support special projects that improve commercial execution, operating efficiency, and cross-functional alignment.

The Person:  

You love to learn and grow and be acknowledged for your valuable contributions. You’re not intimidated by innovation. Wouldn’t it be great if you could do your job and do a world of good? In fact, you embrace it. You also have: 

• 5+ years of experience in Sales / Sales Operations (or similar) supporting a B2B sales organization.
• Proven experience building and running operating rhythms, pipeline governance, and forecasting for complex, long-cycle opportunities.
• Strong Salesforce/CRM capability (opportunity management, reporting/dashboards, data governance, process improvement).
• Comfort working across multiple selling motions: owner, contractor/EPC/GC, and distribution/channel.
• Strong analytical and communication skills—able to turn messy inputs into clear actions, dashboards, and decisions.
• Ability to influence and drive adoption without direct authority (you can lead through structure, clarity, and partnership).
• Experience in data centers, construction, industrial/infrastructure, or other project-based selling environments.

The Details:

You’ll receive a competitive salary and a great benefits plan, including:

• Medical, dental, life, vision, disability, 401(k), Employee Stock Purchase Plan, paid time off, and tuition reimbursement in addition to programs & benefits in support of your well-being.
• Discounts on Stanley Black & Decker tools and other partner programs.

And More:

We want our company to be a place you’ll want to be – and stay. Being part of our team means you’ll get to:

• Grow: Be part of our global company with 20+ brands to grow and develop your skills along multiple career paths.

• Learn: Have access to a wealth of learning resources, including our digital learning portal.
• Belong: Experience an awesome place to work, where we have mutual respect and a great appreciation for a wide range of perspectives and experiences.
• Give Back: Help us continue to make positive changes locally and globally through volunteerism, giving back, and sustainable business practices.

What’s more, you’ll get that pride that comes from empowering makers, doers, protectors, and everyday heroes all over the world. We’re more than the #1 tools company. More than a driving force in outdoor power equipment. More than a global leader in industrial. We’re visionaries and innovators. As successful as we’ve been in the past, we have so much further to go. That’s where you come in. Join us!

#LI-Remote

#LI-AF

• This is the lowest to highest annual full-time salary range we would pay for this role at the time of this posting. The salary offered within the range may vary depending on multiple factors including job level, geographic location, job-related knowledge, skills, qualifications, experience and in compliance with local wage requirements. Please note that salary is only one component of total rewards at Stanley Black & Decker. ​

• The salary range listed in this job posting reflects the range for the primary location specified. The salary range may vary for other locations.​

• The successful candidate may be eligible for annual merit increases. ​

• Medical, dental, life, vision, disability,401(k), Employee Stock Purchase Plan, paid time off, and tuition reimbursement in addition to programs & benefits in support of your well-being. ​

• Discounts on Stanley Black & Decker tool sand other partner programs.

We Don’t Just Build The World, We Build Innovative Technology Too.

Joining the Stanley Black & Decker team means working in an innovative, tech-driven and highly collaborative team environment supported by over 43,500 professionals in 60 countries across the globe. Here, you’ll get the unique chance to impact some of the world’s most iconic brands including STANLEY TOOLS, DEWALT, CRAFTSMAN, MAC TOOLS and Black + Decker. Your ideas and solutions have the potential to reach millions of customers as we work together to write the next chapter in our history. Come build with us and take your career to new heights.

Who We Are 

We’re the World’s largest tool company. We’re industry visionaries. We’re solving problems and advancing the manufacturing trade through innovative technology and our Industry 4.0 Initiative. We are committed to ensuring our state-of-the-art “smart factory” products and services provide greater quality to our customers & greater environmental and social value to our planet. We are unique in that we have a rich and storied history dating back to 1843, but that hasn\'t stopped us from evolving into a vibrant, diverse, global growth company. 

What You’ll Also Get

Career Opportunity: Career paths aren’t linear here. Being part of our global company with 60+ brands gives you the chance to grow and develop your skills along multiple career paths.

Benefits & Perks

You’ll get a competitive salary and a comprehensive benefits plan that includes medical, dental, life, vision, wellness program, disability, retirement benefits, Employee Stock Purchase Plan, Paid Time Off, including paid vacation, holidays & personal days, and tuition reimbursement. And, of course, discounts on Stanley Black & Decker tools and products and well as discount programs for many other vendors and partners.

Learning & Development: 
Our lifelong learning philosophy means you’ll have access to a wealth of state-of-the-art learning resources, including our Lean Academy and online university (where you can get certificates and specializations from renowned colleges and universities).

Diverse & Inclusive Culture:
We pride ourselves on being an awesome place to work. We respect and embrace differences because that’s how the best work gets done. You’ll find we like to have fun here, too.

Purpose-Driven Company:
You’ll help us continue to make positive changes in the local communities where we work and live as well as in the broader world through volunteerism, giving back and sustainable business practices.

EEO Statement:
All qualified applicants to Stanley Black & Decker are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran’s status or any other protected characteristic.

If you require reasonable accommodation to complete an application or access our website, please contact us at (860) 827-3923 or at accommodations@sbdinc.com.  Due to volume, we cannot respond to unrelated inquiries about the status of a completed application or resetting an account password.

Know Your Rights: Workplace discrimination is illegal (eeoc.gov)