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Remote Digital Customer Experience Jobs in Raleigh, NC

Nexora Talent

Remote- Customer Experience Service

Raleigh, NC · Remote

$15.50 - $21.25/hr

Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client ...

Pendo

Director, Customer Growth & Lifecycle

Raleigh, NC · On-site +1

This is a role based in-office in Raleigh or New York, or Remote in the East Coast. What this looks ... Experience designing lifecycle programs that connect digital onboarding, product usage, retention ...

Hearst

Digital Media Advisor Test

Raleigh, NC · Remote

$95K - $105K/yr

Digital Sales Advisor Hearst Digital Marketing Services is seeking a highly motivated and ... experience, training, certifications, and education. #LI-DH1 #LI-Remote

CHIROBASIX

Be Seen First

Digital Marketing Specialist

Raleigh, NC · Remote

$50K - $55K/yr

Gmail / Google Docs / Google Drive / Google Calendar Basic Experience with CRM Tools * Ex: Hubspot ... Fully Remote * Benefits: Paid vacation and sick time

Stratford Davis

Digital Marketer

Raleigh, NC · Remote

$85K - $120K/yr

About Us We are a fast-growing digital marketing agency dedicated to helping businesses amplify ... experience) * Employment Type: Part-Time (with potential to grow into Full-Time) * Location: Remote ...

New

Telus Digital

Senior Google CX Engineer (GECX)

Durham, NC · On-site +1

$116K - $146K/yr

In January 2023, TELUS Digital acquired WillowTree, creating a combined firm with service offerings spanning Customer Experience and Digital Solutions. With a global team across North America, South ...

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All JobsDigital Customer Experience JobsRemote Digital Customer Experience JobsRemote Digital Customer Experience Jobs in Raleigh, NC

Remote Digital Customer Experience information

See Raleigh, NC salary details

$15

$45

$85

How much do remote digital customer experience jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for remote digital customer experience in Raleigh, NC is $45.93, according to ZipRecruiter salary data. Most workers in this role earn between $24.76 and $59.57 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Digital Customer Experience professional, and why are they important?

To thrive as a Remote Digital Customer Experience professional, you need strong communication skills, problem-solving abilities, and familiarity with digital platforms, often supported by a background in customer service or a related field. Proficiency with customer relationship management (CRM) systems, helpdesk software, and online chat tools is typically required. Empathy, patience, and adaptability are vital soft skills that enable effective remote interactions and customer satisfaction. These competencies are important because they ensure seamless, positive digital experiences that build customer loyalty and drive business success.

What is the difference between Remote Digital Customer Experience vs Remote Customer Support Specialist?

AspectRemote Digital Customer ExperienceRemote Customer Support Specialist
Primary FocusEnhancing digital customer interactions and experience across online platformsProviding direct support and troubleshooting for customer issues via various channels
Required SkillsUX/UI understanding, digital communication, data analysisProduct knowledge, problem-solving, communication skills
Work EnvironmentOnline tools, CRM systems, digital platformsCall centers, chat support, email communication
Common CertificationsCustomer experience certifications, digital marketing coursesCustomer service certifications, product training

Remote Digital Customer Experience roles focus on improving the overall digital journey for customers, while Remote Customer Support Specialists handle direct customer inquiries and issues. Both roles require strong communication skills, but differ in their primary objectives and skill sets.

What are some common challenges faced in a Remote Digital Customer Experience role, and how can I prepare for them?

Working in a Remote Digital Customer Experience role often involves managing customer inquiries across various digital platforms, which can sometimes lead to communication challenges and high volumes of requests. Adapting to different digital tools, maintaining consistent and empathetic communication, and effectively collaborating with remote team members are key aspects. To prepare, it's helpful to familiarize yourself with common customer service software, practice clear written communication, and develop strong time management skills to handle multiple tasks efficiently. Being proactive in seeking feedback and staying updated on best practices will also support your success in this remote setting.

What is a Remote Digital Customer Experience role?

A Remote Digital Customer Experience role focuses on ensuring customers have positive, seamless interactions with a company’s digital platforms, such as websites, apps, or online services, all while working from a remote location. Professionals in this job analyze customer feedback, resolve issues, and collaborate with teams to improve digital touchpoints. They often use tools like chat, email, and social media to support customers and drive satisfaction. The goal is to enhance the overall user journey and ensure customers' needs are met efficiently in a virtual environment.
What are popular job titles related to Remote Digital Customer Experience jobs in Raleigh, NC? For Remote Digital Customer Experience jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Remote Digital Customer Experience jobs in Raleigh, NC look for? The top searched job categories for Remote Digital Customer Experience jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Remote Digital Customer Experience jobs? Cities near Raleigh, NC with the most Remote Digital Customer Experience job openings:
Remote Digital Customer Experience jobs near you
Infographic showing various Remote Digital Customer Experience job openings in Raleigh, NC as of July 2026, with employment types broken down into 60% Full Time, and 40% Part Time. Highlights an 100% Remote job distribution, with an average salary of $95,528 per year, or $45.9 per hour.

Remote- Customer Experience Service

Nexora Talent

Raleigh, NC • Remote

$15.50 - $21.25/hr

Part-time

Posted 3 days ago

Job description

Customer Experience Service (Remote)

We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client requests, managing service details, and ensuring a smooth and positive experience from initial inquiry through completion.

You will work with clients who are organizing personal plans and scheduled experiences, helping them stay informed, prepared, and confident every step of the way. This position requires strong communication skills, organization, and a commitment to delivering high-quality service.

Key Responsibilities
• Respond to customer inquiries via email, phone, and messaging platforms.
• Assist clients with updates, scheduling adjustments, and general service questions.
• Provide accurate information regarding processes, timelines, and requirements.
• Coordinate and confirm service details and client arrangements.
• Maintain organized records and documentation of client interactions.
• Resolve concerns professionally, ensuring timely and effective solutions.

Benefits
• Remote position with flexible scheduling options.
• Structured onboarding and training provided.
• Supportive team environment with ongoing guidance.
• Opportunities for growth based on performance.

Qualifications
• Strong written and verbal communication skills.
• Customer service experience preferred but not required.
• High level of organization and attention to detail.
• Ability to multitask and manage time effectively.
• Comfortable using online tools and communication platforms.
• Interest in coordination, planning, or client support services.

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