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Remote Desktop Support Jobs in Minnesota (NOW HIRING)

Harris

We believe every patient with chronic disease deserves consistent check-ins, follow-up, and support ... High Speed Internet and Desktop or Laptop computer (Has to be operation system of Windows or Mac ...

CSAA

To support collaboration with customers, partners, and internal teams, this role requires ... Ability to use Visio, MS Project, Excel (including pivot tables) and other desktop applications.

Tennant Company

Senior Software Engineer

Golden Valley, MN · On-site +1

$97K - $150K/yr

Hands-on experience leading projects and leading local and remote teams to build, enhance, support ... desktop applications. * Strong understanding of object-oriented design, SOLID principles ...

Tennant Company

Senior Software Engineer

Golden Valley, MN · On-site +1

$97K - $150K/yr

Hands-on experience leading projects and leading local and remote teams to build, enhance, support ... desktop applications. * Strong understanding of object-oriented design, SOLID principles ...

TransPerfect

Desktop or laptop computer (Windows or Mac) with at least 16GB RAM * Broadband internet connection ... Remote Interpretation (VRI). We support communication in over 170 languages and are committed to ...

legence

Power BI Data Engineer

Minneapolis, MN · On-site +1

$119K - $143K/yr

This position is remote with preference to align to one of Legence' s office locations. Key ... Develop advanced DAX calculations, measures, and calculated columns to support complex analytical ...

legence

Power BI Data Engineer

Minneapolis, MN · On-site +1

$119K - $143K/yr

This position is remote with preference to align to one of Legence' s office locations. Key ... Develop advanced DAX calculations, measures, and calculated columns to support complex analytical ...

legence

Power BI Data Engineer

Minneapolis, MN · On-site +1

$119K - $143K/yr

This position is remote with preference to align to one of Legence' s office locations. Key ... Develop advanced DAX calculations, measures, and calculated columns to support complex analytical ...

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Remote Desktop Support information

See Minnesota salary details

$9

$26

$44

How much do remote desktop support jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for remote desktop support in Minnesota is $26.44, according to ZipRecruiter salary data. Most workers in this role earn between $20.24 and $30.14 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a remote desktop support specialist?

To thrive as a Remote Desktop Support specialist, you need strong troubleshooting abilities, a solid understanding of computer hardware/software, networking fundamentals, and typically a relevant IT certification such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote desktop tools (e.g., TeamViewer, Remote Desktop Protocol), ticketing systems, and knowledge base platforms is essential. Excellent communication, patience, and problem-solving skills help you effectively assist users and manage technical challenges remotely. These skills ensure timely and effective resolution of technical issues, leading to high user satisfaction and minimal business disruption.

What is remote desktop support?

Remote desktop support jobs involve assisting users with technical issues related to their computers and software, typically from a remote location. Professionals in this role use specialized tools to access users’ devices, diagnose problems, and resolve issues such as software errors, connectivity problems, or system updates. They often provide guidance over the phone, chat, or email, helping users navigate technical challenges without needing to be physically present. These roles are commonly found in IT departments, managed service providers, or helpdesk environments. Remote desktop support is essential for businesses with distributed teams or clients needing timely technical assistance.

What is the difference between Remote Desktop Support vs Help Desk Technician?

AspectRemote Desktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, HDI Support Center Analyst
Work EnvironmentRemote or on-site, focused on remote troubleshootingHelp desk, on-site or remote, general user support
Industry UsageIT support, technical troubleshootingIT support, customer service
Common Search IntentRemote troubleshooting, remote support jobsHelp desk roles, customer support jobs

Remote Desktop Support specialists focus on resolving technical issues remotely by accessing users' computers directly, often requiring specific certifications like CompTIA A+ or Microsoft certifications. Help Desk Technicians provide broader user support, handling various technical problems via phone or remote access. While both roles involve troubleshooting and customer service, Remote Desktop Support is more specialized in remote technical resolution, whereas Help Desk Technicians handle a wider range of user issues.

What are some common challenges faced by remote desktop support professionals, and how can they be managed?

Remote Desktop Support professionals often encounter challenges such as troubleshooting issues without physical access to devices, managing communication with non-technical users, and handling a high volume of support tickets. To manage these, effective use of remote access tools, clear and patient communication, and efficient ticket prioritization are essential. Additionally, staying updated with new software and security protocols helps in resolving issues more efficiently and maintaining user trust.

What are the most commonly searched types of Desktop Support jobs in Minnesota?

The most popular types of Desktop Support jobs in Minnesota are:

What are popular job titles related to Remote Desktop Support jobs in Minnesota?

For Remote Desktop Support jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Remote Desktop Support jobs in Minnesota look for?

The top searched job categories for Remote Desktop Support jobs in Minnesota are:

What cities in Minnesota are hiring for Remote Desktop Support jobs?

Cities in Minnesota with the most Remote Desktop Support job openings:

Remote Desktop Support jobs near you
Infographic showing various Remote Desktop Support job openings in Minnesota as of August 2026, with employment types broken down into 95% Full Time, and 5% Part Time. Highlights an 100% Remote job distribution, with an average salary of $54,995 per year, or $26.4 per hour.

Technical Support Specialist

Beyond Impact

North Oaks, MN • On-site, Remote

Full-time

Re-posted 15 days ago

Job description

Company Description
Beyond Impact is a leading Managed Service Provider (MSP) delivering top-tier IT solutions, security, and support to businesses. As a Microsoft Partner and a provider of Secure365 solutions, we specialize in managed infrastructure, endpoint security, and user protection.
Job Description
We are looking for a Technical Support Specialist to join our growing team. This role will provide frontline support for our customers, ensuring their Windows environments, Microsoft 365 services, and security tools (Kaseya User and Endpoint products) are running optimally.
Key Responsibilities:
  • Provide Level 1 & 2 technical support for Windows Desktop and Windows Server environments, troubleshooting hardware, software, and network-related issues.
  • Manage and support Microsoft 365 services, including email (Exchange), Teams, SharePoint, and OneDrive.
  • Administer and troubleshoot Kaseya User and Endpoint products, including security monitoring, patching, and automation.
  • Respond to and resolve customer tickets in a timely manner using our ticketing system (Autotask).
  • Assist in deploying and configuring workstations, Windows servers, security solutions, and remote access tools.
  • Monitor and maintain Windows Server environments, including basic administration, patching, and performance troubleshooting.
  • Educate and assist end-users on best practices for security and technology use.
  • Document resolutions and maintain accurate customer records in our knowledge base.

Qualifications
Windows Desktop & Server Experience:
  • Troubleshooting and configuring Windows 10/11.
  • Supporting Windows Server (Level 1 & 2), including Active Directory, DNS, DHCP, and Group Policy.
    Microsoft 365 Administration:
  • Familiarity with Exchange, Teams, OneDrive, SharePoint, and security/compliance settings.
    Kaseya User and Endpoint Management:
  • Experience managing patching, remote access, and security tools within Kaseya.
    IT Troubleshooting & Support:
  • Ability to diagnose and resolve software, hardware, and networking issues efficiently.
    Customer Service Mindset:
  • Strong communication skills and ability to assist non-technical users.
    Documentation & Ticketing Systems:
  • Experience using IT ticketing systems (Autotask preferred).

Preferred but not required:
  • Experience with Intune, backup solutions, and security best practices.
  • Knowledge of firewall, networking, or endpoint protection tools.
  • IT certifications such as Any Microsoft Certifications, Kaseya Certifications, etc.

Additional Information
All your information will be kept confidential according to EEO guidelines.

Apply