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Remote Desktop Support Manager Jobs in Texas (NOW HIRING)

Delta Delta Delta

Director of Housing Support

Dallas, TX · On-site +1

$60K - $75K/yr

Remote eligible * Travel: Up to 20% * Supervised by: Vice President of Housing * Supervises: Housing Support Manager, Volunteers & Housing Support Manager, Resources * Driving Status: Occasional KEY ...

Parallels Inc

Principal Account Manager

Austin, TX · On-site +1

Principal Account Manager, Mid-Market Push the boundaries of tech. In your sweatpants. We\'re ... Familiarity with cloud computing, application virtualization, and remote desktop architectures.

Artech Information System LLC

Deskside Support

Austin, TX · Remote

$20 - $25.50/hr

... desktop PCs and monitors. Remote take-over skills a plus. Must have good verbal and written skills, as well as ability to interact positively with clients. Trade Floor Support is a Must! Break/Fix ...

CYNET SYSTEMS

In House Service

San Antonio, TX · Remote

$38/hr

Demonstrates self-awareness, manages emotions, and maintains composure. * Follows procedures and ... Experience with application and software packaging, deployment, and desktop support services.

American Innovations LTD

Technical Support, Tier 1

Austin, TX · On-site +1

$37K - $46K/yr

Support tablet devices remotely using remote console tools * Use the knowledge base to deliver fast ... Flag recurring ticket trends to Tier 2, your Team Lead, or the Technical Support Manager * Identify ...

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All JobsDesktop Support JobsRemote Desktop Support Manager JobsRemote Desktop Support Manager Jobs in Texas

Remote Desktop Support Manager information

What is the difference between Remote Desktop Support Manager vs Remote Desktop Support Technician?

AspectRemote Desktop Support ManagerRemote Desktop Support Technician
CertificationsCompTIA A+, HDI Support Center Analyst, ITILCompTIA A+, Microsoft Certified: Modern Desktop Administrator
Work EnvironmentSupervises support teams, manages workflows, oversees support operationsProvides technical support, troubleshoots remote desktop issues, assists end-users
Industry UsageIT support departments, managed service providersIT help desks, technical support centers

The Remote Desktop Support Manager oversees support teams and manages remote desktop support operations, requiring leadership skills and certifications. In contrast, the Remote Desktop Support Technician focuses on providing direct technical assistance to users. Both roles are essential in IT support environments, but they differ mainly in responsibilities and scope.

What are some common challenges faced by remote desktop support managers and how can they be addressed?

Remote Desktop Support Managers often encounter challenges such as coordinating a geographically dispersed team, ensuring consistent service quality, and managing complex technical issues remotely. To address these, it is important to establish clear communication channels, utilize centralized ticketing systems, and provide regular training for the support staff. Additionally, fostering a collaborative culture and leveraging remote monitoring tools can help maintain productivity and quickly resolve user issues.

What are the key skills and qualifications needed to thrive as a remote desktop support manager?

To thrive as a Remote Desktop Support Manager, you need expertise in IT support, troubleshooting, and remote desktop administration, often backed by a degree in computer science or related certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator. Familiarity with remote management tools (such as TeamViewer, Remote Desktop Services, or Citrix), ticketing systems, and security protocols is typically required. Strong leadership, communication, and problem-solving skills help you effectively guide teams and resolve client issues. These skills and qualities are crucial for ensuring efficient remote support operations, high user satisfaction, and secure IT environments.

What does a remote desktop support manager do?

A Remote Desktop Support Manager oversees a team responsible for providing technical assistance to users remotely, primarily through remote desktop tools. Their duties include managing support staff, ensuring timely resolution of IT issues, maintaining service quality, and implementing best practices for remote troubleshooting. They also collaborate with other IT departments to streamline processes and may be involved in training and development of support personnel. The goal is to ensure users can access help quickly and efficiently, minimizing downtime and technical disruptions.
What are popular job titles related to Remote Desktop Support Manager jobs in Texas? For Remote Desktop Support Manager jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Remote Desktop Support Manager jobs in Texas look for? The top searched job categories for Remote Desktop Support Manager jobs in Texas are:
What cities in Texas are hiring for Remote Desktop Support Manager jobs? Cities in Texas with the most Remote Desktop Support Manager job openings:
Remote Desktop Support Manager jobs near you
Infographic showing various Remote Desktop Support Manager job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Director of Housing Support

Delta Delta Delta

Dallas, TX • On-site, Remote

$60K - $75K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago

Job description

Tri Delta is seeking a Director of Housing Support to serve as a strategic, relationship-focused leader who drives the growth and impact of Tri Delta's housing program while advancing the organization's mission to support a thriving collegiate experience. The primary objective of this position is to lead the Housing Support Team, cultivate strong partnerships with local house corporations, and collegiate chapters, and serve as the primary champion for expanding Tri Delta Housing through strategic planning, project transitions and stakeholder engagement and will help shape the future of Tri Delta Housing.
The ideal candidate will combine their excellent communication and leadership skills with their ability to build trust with stakeholders and drive change management processes to build excitement for the mission of Tri Delta Housing.
The role is remote eligible. Candidates must be physically located in the US and eligible to work in the US without sponsorship.
Why work for Tri Delta?
  • Mission driven culture
  • Excellent work environment
  • Paid vacation & holidays
  • Benefits including health insurance (medical, dental, & vision), retirement, & life insurance
  • Industry leading professional training
  • Growth & promotion opportunities

Details:
  • Status: Full-Time, Salaried - Exempt
  • Salary: $60,000-75,000/year
  • Location: Remote eligible
  • Travel: Up to 20%
  • Supervised by: Vice President of Housing
  • Supervises: Housing Support Manager, Volunteers & Housing Support Manager, Resources
  • Driving Status: Occasional

KEY RESPONSIBILITIES
Responsibilities will include, but are not limited to, the following:
Leadership
  • Lead and supervise the Housing Support Team currently consisting of the Housing Support Manager, Volunteers and the Housing Support Manager, Resources.
  • Develop and strengthen relationships with a diverse group of stakeholders including housing volunteers and collegiate chapters and volunteers to position Tri Delta Housing as a trusted partner and resource.
  • Provide timely and relevant communication to housing volunteers in collaboration with the Housing Support Manager, Volunteers.
  • Vision and direct resource development for collegiate chapters and local house corporations.
  • Identify opportunities where Tri Delta Housing would be best positioned to support and improve the collegiate experience and support long term collegiate chapter health.
  • Lead and develop unique housing recommendations related to new and returning chapter opportunities (extension) where property procurement will be required.

Strategic Growth
  • Identify and minimize areas of operational risk for Local House Corporations and Tri Delta Housing in alignment with Tri Delta's Strategic Plan.
  • Develop and lead project management to grow Tri Delta Housing and identify new business opportunities.
  • Develop and refine Tri Delta Housing's message house and pitch in alignment with the organization's strategic plan to promote the opportunity to join Tri Delta Housing to local house corporations and collegiate chapters.
  • Educate stakeholders about the advantages of Tri Delta Housing through various means including customized informational sessions and in-person visits.
  • Synthesize information and prepare reports to support strong growth decision making.
  • Refine and develop the process for local house corporations to join Tri Delta Housing with support from outside general counsel.
  • Lead and execute activities for locations joining Tri Delta Housing and collaborate with other Executive Office team members and outside experts to ensure a seamless operational transition.
  • Track and report on transition progress and prepare regular status updates for leadership.
  • Visit properties, as requested, to assist with transitions to Tri Delta Housing.

Create and Support the Tri Delta Housing Brand Identity
  • Capture unique moments and create and share stories showcasing the benefits and service offerings of Tri Delta Housing.
  • Envision, create and execute Tri Delta Housing presence at enterprise events to position Tri Delta Housing as a distinct and recognizable housing solution.
  • Develop and conceptualize Tri Delta Housing's marketing and online presence; serving as a project owner and champion with the Brand Advancement Team.
  • Collaborate with staff and volunteer teams across the organization to promote and reinforce the value of the housing experience as a cherished part of Tri Delta membership.

Required qualifications include:
  • Bachelor's degree from an accredited college or university
  • 3-5 years of experience in areas like:
  • Sales or marketing
  • Business operations
  • Property transfers - deeds, title exams, etc.
  • Supervision and team leadership
  • Excellent communication, presentation, and stakeholder management skills.
  • Strong project management and change management skills.
  • A history of adapting to change and flexibility in meeting changing priorities.
  • Experience leading cross-functional teams.
  • Ability to travel as requested.

Preferred qualifications include:
  • Experience in non-profit or mission-driven organizations.
  • Tri Delta alumna or similar Greek-life housing experience

Fulfill professional expectations of all Tri Delta employees:
  • Abide by and lead others in Tri Delta's project management process and practices.
  • Receive and act on feedback; focus on self-development to become the best version of yourself.
  • Pursue open and consistent communication with Tri Delta employees and volunteers.
  • Conduct all work with a focus on elevating Tri Delta's brand as a premier women's organization dedicated to helping women live, learn, and lead - with Purpose, for a lifetime.
  • Be passionate about serving others (e.g., Tri Delta employees, Board members, collegiate and alumnae members) and helping them become the best versions of themselves.

Important Considerations
  • We do require successful completion of a background check and drug test. If this is a concern, please discuss it with the hiring team during your first interview.
  • Tri Delta does NOT use AI or algorithm-based tools in our hiring process.

Tri Delta's employees are called to kindness, appreciate each other's unique abilities, and value diverse perspectives. We welcome candidates with a wide range of experiences, identities and viewpoints. At Tri Delta, we don't just accept differences-we celebrate and support the diverse backgrounds and skills of our employees and believe that they make us stronger. We are proud to be an Equal Opportunity Employer and are committed to a workplace free of discrimination and harassment.

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