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Remote Desktop Support Manager Jobs in Texas (NOW HIRING)

Symbotic

Commissioning Technician

Austin, TX · Remote

$38.46 - $52.88/hr

... sWarehouse Management System (WMS). * Utilize advanceddiagnostic toolstoidentifyand resolve ... Ability to troubleshoot and provide remote system support using tools like Remote Desktop, SSH, and ...

Revel Staffing

IT Support Supervisor

Amarillo, TX · Remote

$80K - $115K/hr

Experience leading teams, managing priorities, and supporting remote employees * Strong communication, organization, documentation, and problem-solving skills * Ability to work collaboratively with ...

Revel Staffing

IT Support Supervisor

San Antonio, TX · Remote

$80K - $115K/hr

Experience leading teams, managing priorities, and supporting remote employees * Strong communication, organization, documentation, and problem-solving skills * Ability to work collaboratively with ...

Revel Staffing

IT Support Supervisor

San Antonio, TX · Remote

$80K - $115K/hr

Experience leading teams, managing priorities, and supporting remote employees * Strong communication, organization, documentation, and problem-solving skills * Ability to work collaboratively with ...

Revel Staffing

IT Support Supervisor

Dallas, TX · Remote

$80K - $115K/hr

Experience leading teams, managing priorities, and supporting remote employees * Strong communication, organization, documentation, and problem-solving skills * Ability to work collaboratively with ...

Revel Staffing

IT Support Supervisor

Austin, TX · Remote

$80K - $115K/hr

Experience leading teams, managing priorities, and supporting remote employees * Strong communication, organization, documentation, and problem-solving skills * Ability to work collaboratively with ...

Revel Staffing

IT Support Supervisor

Houston, TX · Remote

$80K - $115K/hr

Experience leading teams, managing priorities, and supporting remote employees * Strong communication, organization, documentation, and problem-solving skills * Ability to work collaboratively with ...

Revel Staffing

IT Support Supervisor

Dallas, TX · Remote

$85K - $115K/hr

Lead, coach, and develop a remote team of IT training and application support specialists * Assign workloads, manage schedules, establish priorities, and monitor team performance * Oversee the ...

Revel Staffing

IT Support Supervisor

Beaumont, TX · Remote

$85K - $115K/hr

Lead, coach, and develop a remote team of IT training and application support specialists * Assign workloads, manage schedules, establish priorities, and monitor team performance * Oversee the ...

HMG Careers

Remote Sales Manager

Columbus, TX · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...

HMG Careers

Remote Sales Manager

Van Horn, TX · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...

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Remote Desktop Support Manager information

What does a remote desktop support manager do?

A Remote Desktop Support Manager oversees a team responsible for providing technical assistance to users remotely, primarily through remote desktop tools. Their duties include managing support staff, ensuring timely resolution of IT issues, maintaining service quality, and implementing best practices for remote troubleshooting. They also collaborate with other IT departments to streamline processes and may be involved in training and development of support personnel. The goal is to ensure users can access help quickly and efficiently, minimizing downtime and technical disruptions.

What are the key skills and qualifications needed to thrive as a remote desktop support manager?

To thrive as a Remote Desktop Support Manager, you need expertise in IT support, troubleshooting, and remote desktop administration, often backed by a degree in computer science or related certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator. Familiarity with remote management tools (such as TeamViewer, Remote Desktop Services, or Citrix), ticketing systems, and security protocols is typically required. Strong leadership, communication, and problem-solving skills help you effectively guide teams and resolve client issues. These skills and qualities are crucial for ensuring efficient remote support operations, high user satisfaction, and secure IT environments.

What are some common challenges faced by remote desktop support managers and how can they be addressed?

Remote Desktop Support Managers often encounter challenges such as coordinating a geographically dispersed team, ensuring consistent service quality, and managing complex technical issues remotely. To address these, it is important to establish clear communication channels, utilize centralized ticketing systems, and provide regular training for the support staff. Additionally, fostering a collaborative culture and leveraging remote monitoring tools can help maintain productivity and quickly resolve user issues.

What is the difference between Remote Desktop Support Manager vs Remote Desktop Support Technician?

AspectRemote Desktop Support ManagerRemote Desktop Support Technician
CertificationsCompTIA A+, HDI Support Center Analyst, ITILCompTIA A+, Microsoft Certified: Modern Desktop Administrator
Work EnvironmentSupervises support teams, manages workflows, oversees support operationsProvides technical support, troubleshoots remote desktop issues, assists end-users
Industry UsageIT support departments, managed service providersIT help desks, technical support centers

The Remote Desktop Support Manager oversees support teams and manages remote desktop support operations, requiring leadership skills and certifications. In contrast, the Remote Desktop Support Technician focuses on providing direct technical assistance to users. Both roles are essential in IT support environments, but they differ mainly in responsibilities and scope.

What are popular job titles related to Remote Desktop Support Manager jobs in Texas?

For Remote Desktop Support Manager jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Remote Desktop Support Manager jobs in Texas look for?

The top searched job categories for Remote Desktop Support Manager jobs in Texas are:

What cities in Texas are hiring for Remote Desktop Support Manager jobs?

Cities in Texas with the most Remote Desktop Support Manager job openings:

Remote Desktop Support Manager jobs near you
Infographic showing various Remote Desktop Support Manager job openings in Texas as of September 2026, with employment types broken down into 1% As Needed, 73% Full Time, 20% Part Time, 1% Temporary, and 5% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution.

Senior Utility Compliance Consultant (Remote)

Austin, TX • On-site, Remote

Qualus
501 - 1,000 employees
Learn more about Qualusexternal

$60 - $75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 7 days ago

Key responsibilities

  • Lead and support the implementation of the AssurX software platform alongside AssurX business partners.

  • Provide consulting services to existing customers, ensuring effective use and adoption of solutions.

  • Execute product installation, configuration, application tuning, and upgrades to optimize system performance.

Qualus rating

9.3

Company rating: 9.3 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

Position Overview
Power your future at Qualus as a Senior Utility Compliance Consultant. In this position you will play a pivotal role in the delivery of compliance solutions, implementing and integrating the AssurX software platform in conjunction with our business partners, and providing consulting services to our existing customers. This position will support product installation, configuration, system integration, interface support, application tuning, and system maintenance.
Responsibilities
  • Lead and support the implementation of the AssurX software platform alongside AssurX business partners.
  • Provide consulting services to existing customers, ensuring effective use and adoption of solutions.
  • Execute product installation, configuration, application tuning, and upgrades to optimize system performance.
  • Develop and maintain system integrations, middleware, interfaces, and related documentation.
  • Solve complex implementation, requirements, design, and business process challenges.
  • Collaborate with clients to understand business needs, translating them into effective technical solutions.
  • Ensure on-time delivery of project assignments by meeting established deliverables and timelines.
  • Support ongoing system maintenance, troubleshooting, and post-implementation enhancements.
  • Work as part of a core project team to meet project requirements and customer expectations.
  • Travel to customer sites nationwide (up to 20% per month, depending on project requirements).
  • Work from home when not traveling.
  • Participate in training programs to build expertise and maintain up-to-date knowledge of the AssurX platform and related solutions.

Minimum Qualifications
  • 5+ years of work experience supporting electric utility enterprise applications and system integrations
  • Solid understanding of enterprise architecture in the electric utility industry
  • Experience building and executing process workflows
    • Experience with AssurX software solutions or with alternative GRC/QMS platforms such as SigmaFlow, Archer, VComply, or MasterControl is a plus
  • Degree in Computer Science, Engineering, or equivalent
  • Microsoft tools experience (MS 365, Teams, remote desktop, etc.)
  • Experience with technologies such as:
    • Windows and Windows Server system administration
    • C# / .NET, PowerShell scripting
    • Front-end web development: JavaScript, HTML, CSS, JSON
    • Microsoft SQL Server and T-SQL
    • Azure Dev Ops (ADO), GitHub
    • virtual machines (VMWare, Hyper-V, etc.)
  • Multiple IDE and development tools experience (MS Visual Studio, VS Code, Chrome Developer Tools, SSMS, IIS, etc.)
  • API and ETL experience
  • NERC CIP and asset compliance management experience
  • Understanding of cyber security best practices
  • Innovative thinker with a drive to learn and implement new technologies
  • Self-motivated to find solutions to problems
  • Root Cause Analysis (RCA) skills
  • Good interpersonal, verbal, and written communication skills
  • Demonstrated teamwork and customer focus
  • High standards of professional ethics

#LI-MM1
Benefits & Compensation
Qualus offers a competitive benefits package for eligible employees, which may include Medical, Dental, Vision, Life Insurance, Short- and Long-Term Disability coverage, Retirement Savings Plans (including employer matching where applicable), Flexible Spending and/or Health Spending Accounts, Employee Assistance Programs (EAP), Parental Leave, Paid Time Off, and Company Holidays. Benefits offerings may vary based on position, work location, and eligibility requirements.
The compensation range for this position is provided in accordance with applicable laws and market practices. The final base salary offered may vary based on factors including, but not limited to, education, qualifications, certifications, experience, skills, seniority, geographic location, internal equity, performance, and business needs. Compensation ranges are subject to change at the Company's discretion and as permitted by applicable law.
Company Overview
Qualus is a leading pure-play power solutions firm and innovator at the forefront of power infrastructure transformation, with differentiated capabilities across grid modernization, resiliency, security, and sustainability. The firm partners with utilities, commercial, industrial, data center, and government clients, and renewable and energy storage developers, offering comprehensive solutions through boutique and integrated advisory, planning, engineering, digital solutions, program management, energy efficiency and specialized field services. Qualus also provides software and technology enabled services and develops breakthrough solutions for critical power industry challenges such as distributed and variable resource integration, emergency management, and secure data exchange. The firm has over 2,000 professionals, with offices throughout the U.S. and Canada.
Equal Opportunity Employer
We are an equal opportunity employer and value diversity. We are committed to providing an inclusive workplace and do not discriminate on any grounds protected by applicable human rights legislation across Canada and the US.
We are committed to a secure and transparent hiring process. We do not request payment or sensitive personal information, such as Social Security numbers or banking details, during the application process. Please use caution and verify opportunities through our official channels.

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