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Remote Desktop Support Engineer Jobs in Roxana, IL

AECOM

Senior Civil Engineer

Saint Louis, MO · On-site +1

Louis, MO office in a remote role. The successful candidate will work with a diverse team of ... The successful candidate will provide technical skills leading and supporting Environmental ...

Emerson

Territory Sales Engineer

Saint Louis, MO · Remote

Please note this this a Remote based position. In This Role, Your Responsibilities Will Be ... Collaborate with engineering, product management, and customer support teams to address technical ...

Sedgwick

Data Engineer AI

Saint Louis, MO · On-site +1

$111K - $133K/yr

... support high-concurrency AI workloads. • Legacy "Back-Reach" Engineering: Execute non-invasive ... LI-TS1 #remote Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace. If you're ...

Kobie Marketing

Sr. Data Engineer

Saint Louis, MO · Remote

$103K - $140K/yr

Join a National Top Workplace Named a Top Workplace in the USA and Top Remote Workplace, Kobie is ... We understand the importance of work-life balance and support our team with: Flexible Time Off to ...

Kobie Marketing

Sr. Data Engineer

Saint Louis, MO · Remote

$108K - $147K/yr

Join a National Top Workplace Named a Top Workplace in the USA and Top Remote Workplace, Kobie is ... We understand the importance of work-life balance and support our team with: · Flexible Time Off ...

Netrist Solutions, LLC.

Java Developer (Remote)

Shiloh, IL · Remote

$52.25 - $67.50/hr

Java Developer We are seeking a Java Developer to support a command and control system for the Mobility Air Force. This role focuses on designing and maintaining mission critical backend services in ...

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All JobsDesktop Support Engineer JobsRemote Desktop Support Engineer JobsRemote Desktop Support Engineer Jobs in Roxana, IL

Remote Desktop Support Engineer information

See Roxana, IL salary details

$9

$25

$43

How much do remote desktop support engineer jobs pay per hour?

As of Jun 17, 2026, the average hourly pay for remote desktop support engineer in Roxana, IL is $25.89, according to ZipRecruiter salary data. Most workers in this role earn between $19.81 and $29.52 per hour, depending on experience, location, and employer.

What is the difference between Remote Desktop Support Engineer vs Help Desk Technician?

AspectRemote Desktop Support EngineerHelp Desk Technician
CertificationsCompTIA A+, Microsoft Certified Professional (MCP)CompTIA A+, HDI Support Center Analyst
Work EnvironmentRemote or on-site technical support, troubleshooting user issuesHelp desk, call center, or on-site support roles
Industry UsageIT services, tech companies, enterprise supportIT support, customer service, internal help desks

Remote Desktop Support Engineers focus on troubleshooting and resolving technical issues remotely, often requiring specific certifications and technical skills. Help Desk Technicians provide general user support, often handling a broader range of issues with less emphasis on remote troubleshooting. Both roles are essential in IT support but differ in scope and technical depth.

What Does a Remote Desktop Support Engineer Do?

As a remote desktop support engineer, your job is to work from home to install, troubleshoot, and configure software for your company’s computers. Remote desktop support engineers may also guide others through installing hardware, but the remote nature of this job limits your ability to install it yourself. Desktop support engineers frequently apply updates and security fixes, teach users how to use new software, respond to emergency problems, and use a variety of techniques and systems to resolve problems. You often use the telephone, email, and live chat software to communicate with other employees, and you may use remote access software to control a distant computer or server directly.

What are the key skills and qualifications needed to thrive as a Remote Desktop Support Engineer, and why are they important?

To thrive as a Remote Desktop Support Engineer, you need expertise in troubleshooting Windows and Mac operating systems, networking fundamentals, and typically an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote access tools (such as TeamViewer or Remote Desktop Protocol), ticketing systems, and security protocols is essential. Excellent communication, patience, and problem-solving abilities help in understanding user issues and delivering effective remote support. These skills and qualities ensure efficient incident resolution, minimize downtime, and maintain a positive user experience in distributed work environments.

What does a Remote Desktop Support Engineer do?

A Remote Desktop Support Engineer provides technical assistance to users by troubleshooting and resolving computer and software issues remotely. They use remote access tools to diagnose problems, install or configure applications, and guide users through solutions. These professionals ensure that systems are running efficiently and help maintain network security. Their work is essential for organizations with distributed teams or employees working from home.

What are some common challenges a Remote Desktop Support Engineer faces when troubleshooting user issues remotely?

Remote Desktop Support Engineers often encounter challenges such as limited visibility into the user's environment, communication barriers, and varying technical proficiency among end-users. Troubleshooting remotely requires clear instructions and patience, as engineers may need to guide users through steps without being physically present. Additionally, maintaining secure connections and managing multiple support requests simultaneously are typical hurdles. Success in this role relies on strong communication skills, adaptability, and familiarity with remote support tools.
More about Remote Desktop Support Engineer jobs
What cities near Roxana, IL are hiring for Remote Desktop Support Engineer jobs? Cities near Roxana, IL with the most Remote Desktop Support Engineer job openings:
Remote Desktop Support Engineer jobs near you
Software Engineering Intern - Remote Job

Software Engineering Intern - Remote Job

EnthuZiastic

Saint Louis, MO • Remote

Other

Posted 26 days ago

Job description

About Us

Our mission is to bring people together and connect them into a community to nurture each other. We aim to share a conducive environment, a joyous space to grow and excel; a world brimming with selfless love and enough kindness. We strive to enrich each of our lives with kaleidoscopic memories we make here - vibrant, lively, of all hues and colors.

Job Description

This is a remote position.

  • Collaborate with other product team members to develop and maintain a growing set of applications and features.

  • Contribute across the full technology stack.

  • Analyze problems and consider existing architecture as well as future functionality when developing solutions.

  • Optimization of the application for performance and scalability.

Requirements

  • An excellent team player.

  • Excellent communication and interpersonal skills.

    • In the new world of work from home, we expect the ideal candidate to over-communicate.

    • Humility, collaboration, time management, and communication are as important as your technical skills.

  • Passionate about their work.

  • Analytical thinker with exceptional problem-solving skills.

  • Excited about writing quality code, trying new technologies, and playing well with others.

  • Solid understanding of engineering and design best practices, especially as it relates to scaling high traffic and data heavy applications.

  • Previous experience with designing, building, and scaling an application to support load changes related to growth.

  • Comfortable in dealing with complexity, lots of moving pieces, coordinating with third parties, and cross-functional teams.

  • Exquisite attention to detail, ability to identify and solve edge-cases.

  • Comfortable learning new technologies and systems.

Tech Stack:

  • Elixir / Erlang (Backend)

  • Flutter (Mobile)

  • Sveltejs, Typescript, Jest js, Jasmine js, Tailwind CSS (Frontend)

  • GraphQL (API)

  • Terraform, AWS (Cloud)

Do Not Apply If:

  • If you haven’t used Git yet.

  • You are not comfortable with startups that move fast! We’re a small group (~40) of passionate individuals who are determined to change the status quo!

Benefits

  • Opportunity to be a part of a dynamic growth focused tech startup.

  • Learn how a Product Company operates and builds great products.

  • Great learning opportunities to develop new skills and understanding of cutting edge software tools and processes.

  • Work directly with the CTO.

  • Opportunity to work closely with serial tech entrepreneurs from Silicon Valley.

  • Fun loving environment and caring team mates and inclusive culture of the company.

Apply