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Remote Desktop Support Engineer Jobs in Roxana, IL

WorkWave

Enterprise Sales Engineer

Saint Louis, MO · Remote

$115K - $120K/yr

Serve as the Wavelytics Product & Sales expert, supporting Account Managers by skillfully ... We offer a casual work environment and remote work flexibility and have a passion for developing ...

WorkWave

Enterprise Sales Engineer

Saint Louis, MO · On-site +1

$115K - $120K/yr

Serve as the Wavelytics Product & Sales expert, supporting Account Managers by skillfully ... Join our Remote-First Global Work Community: WorkWave provides an innovative and dynamic remote ...

The Timberline Group

SR. SOFTWARE ENGINEER

Saint Louis, MO · Remote

$119K - $157K/yr

Implement and Support * Work with Operations groups to ensure applications are successfully ... Remote in the USA Only * Contract-to-Hire 3-6 months * Must be US-Citizen or Green-Card only * Will ...

The Timberline Group

Dynatrace Engineer

Saint Louis, MO · Remote

A few years of experience with Dynatrace is required (3) Fully remote is okay, prefer to be within ... Will be excited to help support someone new coming on board. Use Teams a lot. Team of 5. Looking ...

BAI

Advanced Software Engineer

Saint Louis, MO · On-site +1

$85K - $115K/yr

... support solutions. Our work creates positive ripple effects throughout financial services ... off, hybrid and remote working models, tuition assistance and the ability to work in a ...

Milliman

Data Engineer (MedInsight)

Saint Louis, MO · On-site +1

$93K - $177K/yr

Develop and maintain data marts, semantic models, and curated datasets that support analytics ... Location This role can be remote within the U.S. The expected application deadline for this job is ...

Milliman

Data Engineer (MedInsight)

Saint Louis, MO · On-site +1

$93K - $177K/yr

Develop and maintain data marts, semantic models, and curated datasets that support analytics ... Location This role can be remote within the U.S. The expected application deadline for this job is ...

Tetra Tech

Senior Electrical Engineer

Collinsville, IL · Remote

$99K - $129K/yr

We combine consulting and engineering with advanced analytics and technology to solve the world ... remote employees. Ability to support multiple projects and work on several tasks concurrently.

GFT.

OE Transmission Line Engineers

Saint Louis, MO · On-site +1

$100K - $140K/yr

GFT is seeking an OE Transmission Line Engineer to join our Power Business Group! If you are in ... However for the right candiate, this would be a remote position. Joining the power team at GFT ...

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All JobsDesktop Support Engineer JobsRemote Desktop Support Engineer JobsRemote Desktop Support Engineer Jobs in Roxana, IL

Remote Desktop Support Engineer information

See Roxana, IL salary details

$9

$25

$43

How much do remote desktop support engineer jobs pay per hour?

As of Jun 17, 2026, the average hourly pay for remote desktop support engineer in Roxana, IL is $25.89, according to ZipRecruiter salary data. Most workers in this role earn between $19.81 and $29.52 per hour, depending on experience, location, and employer.

What is the difference between Remote Desktop Support Engineer vs Help Desk Technician?

AspectRemote Desktop Support EngineerHelp Desk Technician
CertificationsCompTIA A+, Microsoft Certified Professional (MCP)CompTIA A+, HDI Support Center Analyst
Work EnvironmentRemote or on-site technical support, troubleshooting user issuesHelp desk, call center, or on-site support roles
Industry UsageIT services, tech companies, enterprise supportIT support, customer service, internal help desks

Remote Desktop Support Engineers focus on troubleshooting and resolving technical issues remotely, often requiring specific certifications and technical skills. Help Desk Technicians provide general user support, often handling a broader range of issues with less emphasis on remote troubleshooting. Both roles are essential in IT support but differ in scope and technical depth.

What Does a Remote Desktop Support Engineer Do?

As a remote desktop support engineer, your job is to work from home to install, troubleshoot, and configure software for your company’s computers. Remote desktop support engineers may also guide others through installing hardware, but the remote nature of this job limits your ability to install it yourself. Desktop support engineers frequently apply updates and security fixes, teach users how to use new software, respond to emergency problems, and use a variety of techniques and systems to resolve problems. You often use the telephone, email, and live chat software to communicate with other employees, and you may use remote access software to control a distant computer or server directly.

What are the key skills and qualifications needed to thrive as a Remote Desktop Support Engineer, and why are they important?

To thrive as a Remote Desktop Support Engineer, you need expertise in troubleshooting Windows and Mac operating systems, networking fundamentals, and typically an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote access tools (such as TeamViewer or Remote Desktop Protocol), ticketing systems, and security protocols is essential. Excellent communication, patience, and problem-solving abilities help in understanding user issues and delivering effective remote support. These skills and qualities ensure efficient incident resolution, minimize downtime, and maintain a positive user experience in distributed work environments.

What does a Remote Desktop Support Engineer do?

A Remote Desktop Support Engineer provides technical assistance to users by troubleshooting and resolving computer and software issues remotely. They use remote access tools to diagnose problems, install or configure applications, and guide users through solutions. These professionals ensure that systems are running efficiently and help maintain network security. Their work is essential for organizations with distributed teams or employees working from home.

What are some common challenges a Remote Desktop Support Engineer faces when troubleshooting user issues remotely?

Remote Desktop Support Engineers often encounter challenges such as limited visibility into the user's environment, communication barriers, and varying technical proficiency among end-users. Troubleshooting remotely requires clear instructions and patience, as engineers may need to guide users through steps without being physically present. Additionally, maintaining secure connections and managing multiple support requests simultaneously are typical hurdles. Success in this role relies on strong communication skills, adaptability, and familiarity with remote support tools.
More about Remote Desktop Support Engineer jobs
What cities near Roxana, IL are hiring for Remote Desktop Support Engineer jobs? Cities near Roxana, IL with the most Remote Desktop Support Engineer job openings:
Remote Desktop Support Engineer jobs near you

Electrical Engineer - Designer #0105

Crafted Staff

Saint Louis, MO • On-site, Remote

Full-time

Medical, PTO

Posted 28 days ago

Job description

Location: St. Louis, MO
Compensation: $120,000 - $150,000 + Profit Sharing + ESOP

The Opportunity

Join a respected, employee-owned engineering firm where your electrical expertise directly influences complex, high-performance building systems across healthcare, institutional, and commercial environments.

This is a leadership-level design role for an experienced Electrical or MEP Engineer who thrives on technical depth, client interaction, and mentoring junior engineers. You'll lead sophisticated power and lighting system design while collaborating with multidisciplinary teams to deliver mission-critical projects with precision and excellence.

What You'll Do

Lead Electrical System Design

  • Design power distribution, lighting (interior & exterior), lighting controls, fire alarm, low-voltage, A/V, and specialty systems
  • Produce detailed construction documents (drawings & specifications)
  • Ensure compliance with NEC, NFPA, and applicable codes

Own Projects from Concept Through Construction

  • Serve as Electrical Design Lead on assigned projects
  • Advise clients on system options balancing performance, safety, and cost
  • Conduct site visits and validate existing conditionsSupport construction teams to ensure design intent is fully executed

Collaborate & Mentor

  • Direct Designers, Drafters, and junior Engineers
  • Coordinate seamlessly with internal and external disciplinesResolve complex design challenges with minimal oversight
  • Support electrical project budgeting, scheduling, and documentation standards
Required Capabilities & Credentials
  • B.S.E.E. from an accredited university or equivalent experience required; Professional Engineer (PE) preferred.
  • 6+ years of electrical engineering design experience-preferably involving building power, lighting, and systems for commercial, institutional, and healthcare facilities.
  • Hands-on experience with equipment selection and systems troubleshooting.
  • Strong knowledge of electrical construction practices, NFPA standards, and the National Electric Code (NEC).
  • Experience using Bluebeam and industry tools such as SKM, Aspen, and/or EasyPower.
  • Ability to read and interpret both 2D and 3D drawings accurately.
Benefits & Rewards

Here's a sampling from our outstanding benefits package:

  • 100% coverage of health insurance premiums for the employee
  • Health Savings Account with $1300 employer contribution
  • Employee Stock Purchase Options
  • Annual Profit Sharing
  • Identity Theft Protection
  • Paid Parking
  • Annual $300 Wellness Reimbursement
  • Onsite fitness center, showers & lockers
  • Paid Vacation, Sick Time & Holidays (including a personal floating holiday and paid time off between Christmas & New Year's)
  • Continuing Education Support & Professional Memberships
  • Paid Maternity & Paternity Leave
  • Flexible Scheduling, including the ability to work 1 remote day per week
Ready to Take the Next Step?

If you're passionate about delivering innovative engineering solutions and ready to advance your career within highcomplexity building environments, we'd love to hear from you!

#0105

Employment Type: FULL_TIME

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