2

Remote Desktop Support Engineer Jobs in Baton Rouge, LA

You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us ... If remote, candidates should be located near a major metro area. This role is contributing to the ...

New

... desktop analysis and reporting, and application of knowledge and skills to a wide range of standard ... Provides technical support to clients in a variety of work scopes including but not limited to ...

Our local government client is hiring a remote Business Analyst to support their team in Baton ... programmers. - Identify and document relevant business processes contained in legacy application ...

Remote Reference ID: JN -042026-106675 Date Posted: 05/29/2026 Shortcut: * Description ... The role requires coordination across multiple engineering teams, hands-on project planning, and ...

Project Site Manager

Baton Rouge, LA · Remote

$80K - $110K/yr

Coordinate with engineering, logistics, and project management teams to ensure seamless execution ... Support commissioning and handover processes, ensuring operational readiness and client ...

You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us ... While we are open to remote work, candidates should be located in the Western US, with frequent ...

next page

Showing results 1-20

Remote Desktop Support Engineer information

See Baton Rouge, LA salary details

$9

$25

$43

How much do remote desktop support engineer jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for remote desktop support engineer in Baton Rouge, LA is $25.92, according to ZipRecruiter salary data. Most workers in this role earn between $19.86 and $29.57 per hour, depending on experience, location, and employer.

What is the difference between Remote Desktop Support Engineer vs Help Desk Technician?

AspectRemote Desktop Support EngineerHelp Desk Technician
CertificationsCompTIA A+, Microsoft Certified Professional (MCP)CompTIA A+, HDI Support Center Analyst
Work EnvironmentRemote or on-site technical support, troubleshooting user issuesHelp desk, call center, or on-site support roles
Industry UsageIT services, tech companies, enterprise supportIT support, customer service, internal help desks

Remote Desktop Support Engineers focus on troubleshooting and resolving technical issues remotely, often requiring specific certifications and technical skills. Help Desk Technicians provide general user support, often handling a broader range of issues with less emphasis on remote troubleshooting. Both roles are essential in IT support but differ in scope and technical depth.

What Does a Remote Desktop Support Engineer Do?

As a remote desktop support engineer, your job is to work from home to install, troubleshoot, and configure software for your company’s computers. Remote desktop support engineers may also guide others through installing hardware, but the remote nature of this job limits your ability to install it yourself. Desktop support engineers frequently apply updates and security fixes, teach users how to use new software, respond to emergency problems, and use a variety of techniques and systems to resolve problems. You often use the telephone, email, and live chat software to communicate with other employees, and you may use remote access software to control a distant computer or server directly.

What are the key skills and qualifications needed to thrive as a Remote Desktop Support Engineer, and why are they important?

To thrive as a Remote Desktop Support Engineer, you need expertise in troubleshooting Windows and Mac operating systems, networking fundamentals, and typically an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote access tools (such as TeamViewer or Remote Desktop Protocol), ticketing systems, and security protocols is essential. Excellent communication, patience, and problem-solving abilities help in understanding user issues and delivering effective remote support. These skills and qualities ensure efficient incident resolution, minimize downtime, and maintain a positive user experience in distributed work environments.

What does a Remote Desktop Support Engineer do?

A Remote Desktop Support Engineer provides technical assistance to users by troubleshooting and resolving computer and software issues remotely. They use remote access tools to diagnose problems, install or configure applications, and guide users through solutions. These professionals ensure that systems are running efficiently and help maintain network security. Their work is essential for organizations with distributed teams or employees working from home.

What are some common challenges a Remote Desktop Support Engineer faces when troubleshooting user issues remotely?

Remote Desktop Support Engineers often encounter challenges such as limited visibility into the user's environment, communication barriers, and varying technical proficiency among end-users. Troubleshooting remotely requires clear instructions and patience, as engineers may need to guide users through steps without being physically present. Additionally, maintaining secure connections and managing multiple support requests simultaneously are typical hurdles. Success in this role relies on strong communication skills, adaptability, and familiarity with remote support tools.
What are popular job titles related to Remote Desktop Support Engineer jobs in Baton Rouge, LA? For Remote Desktop Support Engineer jobs in Baton Rouge, LA, the most frequently searched job titles are:
What job categories do people searching Remote Desktop Support Engineer jobs in Baton Rouge, LA look for? The top searched job categories for Remote Desktop Support Engineer jobs in Baton Rouge, LA are:
What cities near Baton Rouge, LA are hiring for Remote Desktop Support Engineer jobs? Cities near Baton Rouge, LA with the most Remote Desktop Support Engineer job openings:
Infographic showing various Remote Desktop Support Engineer job openings in Baton Rouge, LA as of June 2026, with employment types broken down into 73% Full Time, and 27% Contract. Highlights an 100% Remote job distribution, with an average salary of $53,918 per year, or $25.9 per hour.
UAT Tester

UAT Tester

MATRIX SYSTEMS & TECHNOLOGIES INC

Baton Rouge, LA • Remote

Full-time

Posted 16 days ago


Job description

User Acceptance Testing (UAT) TesterPosition Overview
We are seeking an experienced User Acceptance Testing (UAT) Tester to support eligibility system initiatives for state human service programs. The ideal candidate will have strong experience performing UAT activities for complex eligibility platforms supporting multiple public assistance benefit programs. This role will work closely with business stakeholders, developers, analysts, and program teams to validate system functionality, document defects, and ensure successful implementation of system enhancements and releases.
Key Responsibilities
  • Develop, execute, and maintain User Acceptance Testing (UAT) test cases, test scripts, and test scenarios.
  • Validate system functionality for eligibility and benefits management applications.
  • Perform end-to-end testing for integrated human services systems supporting multiple benefit programs.
  • Identify, document, track, and retest defects through resolution.
  • Collaborate with business users, project managers, developers, and QA teams to ensure business requirements are met.
  • Participate in test planning, requirements review, and defect triage meetings.
  • Ensure testing documentation is complete, accurate, and aligned with project standards.
  • Support production validation and post-implementation testing activities.
  • Assist with reporting test results, risks, and overall UAT readiness.
Required Qualifications
The Prospective Contractor shall have key personnel assigned to the States account who possess at least:
  • Three (3) years of experience working on relevant projects supporting state human service programs such as:
    • Medicaid
    • CHIP
    • SNAP
    • TEA
  • Five (5) years of previous experience performing UAT work on at least one (1) eligibility engagement that supported multiple benefit programs.

This is a remote position.