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Remote Desktop Support Engineer Jobs in Baton Rouge, LA

LyondellBasell

Jr. Account Manager

Prairieville, LA · Remote

$37K - $50K/yr

... Engineering Plastics, Masterbatches/Additives, or Colors. LOCATION & TRAVEL: This is a remote role and candidates can be located anywhere in the US. There will be travel US wide to support customers ...

ABB

Senior Leader, U.S. Trade Compliance Program

LA · Remote

Remote {#LI-Remote} This role is contributing to the Country Trade Compliance group in the United ... procurement, engineering, sales, and legal teams to support the implementation of compliance ...

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All JobsDesktop Support Engineer JobsRemote Desktop Support Engineer JobsRemote Desktop Support Engineer Jobs in Baton Rouge, LA

Remote Desktop Support Engineer information

See Baton Rouge, LA salary details

$9

$25

$43

How much do remote desktop support engineer jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for remote desktop support engineer in Baton Rouge, LA is $25.92, according to ZipRecruiter salary data. Most workers in this role earn between $19.86 and $29.57 per hour, depending on experience, location, and employer.

What is the difference between Remote Desktop Support Engineer vs Help Desk Technician?

AspectRemote Desktop Support EngineerHelp Desk Technician
CertificationsCompTIA A+, Microsoft Certified Professional (MCP)CompTIA A+, HDI Support Center Analyst
Work EnvironmentRemote or on-site technical support, troubleshooting user issuesHelp desk, call center, or on-site support roles
Industry UsageIT services, tech companies, enterprise supportIT support, customer service, internal help desks

Remote Desktop Support Engineers focus on troubleshooting and resolving technical issues remotely, often requiring specific certifications and technical skills. Help Desk Technicians provide general user support, often handling a broader range of issues with less emphasis on remote troubleshooting. Both roles are essential in IT support but differ in scope and technical depth.

What does a remote desktop support engineer do?

As a remote desktop support engineer, your job is to work from home to install, troubleshoot, and configure software for your company’s computers. Remote desktop support engineers may also guide others through installing hardware, but the remote nature of this job limits your ability to install it yourself. Desktop support engineers frequently apply updates and security fixes, teach users how to use new software, respond to emergency problems, and use a variety of techniques and systems to resolve problems. You often use the telephone, email, and live chat software to communicate with other employees, and you may use remote access software to control a distant computer or server directly.

What are the key skills and qualifications needed to thrive as a remote desktop support engineer, and why are they important?

To thrive as a Remote Desktop Support Engineer, you need expertise in troubleshooting Windows and Mac operating systems, networking fundamentals, and typically an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote access tools (such as TeamViewer or Remote Desktop Protocol), ticketing systems, and security protocols is essential. Excellent communication, patience, and problem-solving abilities help in understanding user issues and delivering effective remote support. These skills and qualities ensure efficient incident resolution, minimize downtime, and maintain a positive user experience in distributed work environments.

What does a remote desktop support engineer do?

A Remote Desktop Support Engineer provides technical assistance to users by troubleshooting and resolving computer and software issues remotely. They use remote access tools to diagnose problems, install or configure applications, and guide users through solutions. These professionals ensure that systems are running efficiently and help maintain network security. Their work is essential for organizations with distributed teams or employees working from home.

What are some common challenges a remote desktop support engineer faces when troubleshooting user issues remotely?

Remote Desktop Support Engineers often encounter challenges such as limited visibility into the user's environment, communication barriers, and varying technical proficiency among end-users. Troubleshooting remotely requires clear instructions and patience, as engineers may need to guide users through steps without being physically present. Additionally, maintaining secure connections and managing multiple support requests simultaneously are typical hurdles. Success in this role relies on strong communication skills, adaptability, and familiarity with remote support tools.
More about Remote Desktop Support Engineer jobs
What are popular job titles related to Remote Desktop Support Engineer jobs in Baton Rouge, LA? For Remote Desktop Support Engineer jobs in Baton Rouge, LA, the most frequently searched job titles are:
What job categories do people searching Remote Desktop Support Engineer jobs in Baton Rouge, LA look for? The top searched job categories for Remote Desktop Support Engineer jobs in Baton Rouge, LA are:
What cities near Baton Rouge, LA are hiring for Remote Desktop Support Engineer jobs? Cities near Baton Rouge, LA with the most Remote Desktop Support Engineer job openings:
Remote Desktop Support Engineer jobs near you
Infographic showing various Remote Desktop Support Engineer job openings in Baton Rouge, LA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $53,918 per year, or $25.9 per hour.

Jr. Account Manager

LyondellBasell

Prairieville, LA • Remote

$37K - $50K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

LyondellBasell rating

8.0

Company rating: 8.0 out of 10

Based on 42 frontline employees who took The Breakroom Quiz

36th of 100 rated chemical manufacturers

Job description

LyondellBasell is a leader in the global chemical industry creating solutions for everyday sustainable living. With a nearly 70-year legacy that includes a Nobel Prize in Chemistry and our proprietary MoReTec recycling technology, LYB is enabling a more sustainable future for generations to come.  LYB develops high-quality and innovative products for applications ranging from sustainable transportation and food safety to clean water and quality healthcare. LYB places high priority on diversity, equity and inclusion and is Advancing Good with an emphasis on our planet, the communities where we operate and our future workforce. We're addressing the global challenges of ending plastic waste, taking climate action, and supporting a thriving society, while generating value for our customers, investors, and society.

Come Join an Inclusive Team

The APS USCAN Jr Account Manager position offers an exciting opportunity to progress your career in LYB's APS Commercial Organization. Upon acceptance, participants will receive training and onboarding before being matched to one of our outside sales teams based on fit and need. Once matched with a sales team, the participant will be assigned outside sales accounts which they will be responsible for managing and growing. Account management may entail tasks such as new business development, pricing management, supply/quality support, and acting as the point person for all initiatives pertaining to the assigned accounts. You will be the leader of your account portfolio and will need to help your accounts harness the value of APS to grow. In this role you may represent any of the APS product lines include Polypropylene Compounds, Engineering Plastics, Masterbatches/Additives, or Colors. 

LOCATION & TRAVEL: This is a remote role and candidates can be located anywhere in the US. There will be travel US wide to support customers and drive business growth with a large percentage of travel to the Midwest and Southeast regions. 
We will do our best to place candidates with the team that makes the most sense logistically and based on their experience 
A Day in the Life
  • Function as key LYB commercial contact at assigned accounts
  • Own both the topline and bottom line management of your accounts
  • Collaborate with and leverage support teams to maximize commercial objectives including customer service, supply, product management, business development, marketing, legal/compliance, credit, finance, and technical teams
  • Drive goals and milestones aligned to business and commercial goals including pipeline growth, win rate, volume, margin, market share, and engagement levels with customers and internal teams
  • Support the launch of new projects at customers and ensure they are receiving the needed responsiveness and technical support to drive value
  • Maximize internal tools to log opportunities, quotes, and other applicable workstreams that require timely account manager input and monitoring
  • Support the demand planning process requirements to provide supply visibility to customer demand
You Bring This Value
  • Bachelor's degree required, Scientific, Technical or Business field is preferred
  • Minimum of 2 years of experience (Sales, Marketing, Business Development, Engineering, Product Management, etc..)
  • Strong communication skills, ability to interact across the organization with a variety of functional groups
  • Capability to manage activities across a matrix organization
  • Demonstrated proficiency with prioritization and decision making
  • Strong Negotiation Skills
  • Willingness to travel up to 60% of time
  • Geographically flexible
  • Basic computer and software skills including Microsoft Office (i.e. Excel), Salesforce.com, etc.
What We Offer

Make an impact by managing key accounts and driving business growth.
 Enjoy the flexibility of a remote role with meaningful customer engagement.
 Grow your career through challenging opportunities and professional development.
 Collaborate with industry experts and a customer-focused, high-performing team.
Work with innovative products and solutions that deliver real value to customers.


Great compensation package:

Competitive salary, merit increases + STI %
Dental, Vision and Employee Assistance Program           
401(k) Plan with Company Match of 6%             
Retirement (Pension) Plan          
Flexible Spending Accounts
Life, AD&D and LTD Insurance
Employee Stock Purchase Plan
Vacation and Holidays
Educational Assistance

Competencies
Build Partnerships
Deliver Results
Drive Innovation
Grow Capabilities
Promote Inclusion
Motivational Fit
Technical Skills

Learn more about our benefits:  Benefits/Health & Welfare | LyondellBasell

Stay Connected!

  • Visit our LYB Website
  • Follow us on LinkedIn and Instagram
  • Like us on Facebook
  • Subscribe to our YouTube channel
    LyondellBasell is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, disability, age, veteran status, and other legally protected characteristics.  The US EEO is the Law poster is available here.
    LYB is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or an accommodation related to LYB's recruiting process, please email us at Careers@lyb.com.
    Applicants must be at least 18 years old.
    LyondellBasell does not accept or retain unsolicited resumes or phone calls and/or respond to them or to any third party representing job seekers.
    Privacy Statement: For information regarding how LyondellBasell processes your personal data, please read our Privacy Statement.

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