ZipRecruiter

Log In

2

Remote Desktop Support Engineer Jobs in Slidell, LA

AECOM

Structural Engineer - Power Delivery

New Orleans, LA · On-site +1

$100K - $135K/yr

Leading / Supporting engineering and design for substations, switchyards and other electrical ... Experience working with remote teams * Experience on full EPC, Design/Build projects from start to ...

www.exigotechnology.com

Senior Engineer

New Orleans, LA · On-site +1

$100K - $137K/yr

Job Purpose The Senior Systems & Network Engineer provides hands-on technical leadership for the ... remote access, firewall policy reviews, and implementation of security best practices. • Support ...

Cint

Software Engineer II

New Orleans, LA · Remote

$95K - $105K/yr

Support the business teams and product managers in data extracts and data analysis. * Demonstrate ... Remote Work * Paid maternity and paternity leave #LI-VT1 #LI-Remote All your information will be ...

Posted today

VAA

Electrical Designer - (Hybrid/Remote)

New Orleans, LA · On-site +1

$28.50 - $33.50/hr

The Designer works with Engineers and Project Managers to prepare complete construction documents ... Further, develop design skills to support the advancement of technical expertise. * Attend internal ...

AECOM

Electrical Discipline Lead

New Orleans, LA · On-site +1

$153K - $160K/yr

AECOM is seeking a Senior Electrical Engineer to support our multi-disciplinary design team ... Successful experience working in remote and multi-discipline teams * Expert familiarity with ...

Deloitte

Epic Denials Management Operator

New Orleans, LA · Remote

$17.25 - $23/hr

Position Summary Join Deloitte's AI & Engineering practice to support hospital denials management ... This is a primarily remote role supporting enterprise Epic support, with minimal travel and ...

OST INC

Sr COBOL Programmer

New Orleans, LA · Remote

$88K/yr

... Sr. COBOL Programmer (Remote) Description of specific duties in a typical workday for this ... Supporting batch processes that apply Navy Personnel data from multiple sources to the NPDB.

next page

Showing results 1-20

All JobsDesktop Support Engineer JobsRemote Desktop Support Engineer JobsRemote Desktop Support Engineer Jobs in Slidell, LA

Remote Desktop Support Engineer information

See Slidell, LA salary details

$8

$23

$39

How much do remote desktop support engineer jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for remote desktop support engineer in Slidell, LA is $23.39, according to ZipRecruiter salary data. Most workers in this role earn between $17.93 and $26.68 per hour, depending on experience, location, and employer.

What is the difference between Remote Desktop Support Engineer vs Help Desk Technician?

AspectRemote Desktop Support EngineerHelp Desk Technician
CertificationsCompTIA A+, Microsoft Certified Professional (MCP)CompTIA A+, HDI Support Center Analyst
Work EnvironmentRemote or on-site technical support, troubleshooting user issuesHelp desk, call center, or on-site support roles
Industry UsageIT services, tech companies, enterprise supportIT support, customer service, internal help desks

Remote Desktop Support Engineers focus on troubleshooting and resolving technical issues remotely, often requiring specific certifications and technical skills. Help Desk Technicians provide general user support, often handling a broader range of issues with less emphasis on remote troubleshooting. Both roles are essential in IT support but differ in scope and technical depth.

What does a remote desktop support engineer do?

As a remote desktop support engineer, your job is to work from home to install, troubleshoot, and configure software for your company’s computers. Remote desktop support engineers may also guide others through installing hardware, but the remote nature of this job limits your ability to install it yourself. Desktop support engineers frequently apply updates and security fixes, teach users how to use new software, respond to emergency problems, and use a variety of techniques and systems to resolve problems. You often use the telephone, email, and live chat software to communicate with other employees, and you may use remote access software to control a distant computer or server directly.

What are the key skills and qualifications needed to thrive as a remote desktop support engineer, and why are they important?

To thrive as a Remote Desktop Support Engineer, you need expertise in troubleshooting Windows and Mac operating systems, networking fundamentals, and typically an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote access tools (such as TeamViewer or Remote Desktop Protocol), ticketing systems, and security protocols is essential. Excellent communication, patience, and problem-solving abilities help in understanding user issues and delivering effective remote support. These skills and qualities ensure efficient incident resolution, minimize downtime, and maintain a positive user experience in distributed work environments.

What does a remote desktop support engineer do?

A Remote Desktop Support Engineer provides technical assistance to users by troubleshooting and resolving computer and software issues remotely. They use remote access tools to diagnose problems, install or configure applications, and guide users through solutions. These professionals ensure that systems are running efficiently and help maintain network security. Their work is essential for organizations with distributed teams or employees working from home.

What are some common challenges a remote desktop support engineer faces when troubleshooting user issues remotely?

Remote Desktop Support Engineers often encounter challenges such as limited visibility into the user's environment, communication barriers, and varying technical proficiency among end-users. Troubleshooting remotely requires clear instructions and patience, as engineers may need to guide users through steps without being physically present. Additionally, maintaining secure connections and managing multiple support requests simultaneously are typical hurdles. Success in this role relies on strong communication skills, adaptability, and familiarity with remote support tools.
More about Remote Desktop Support Engineer jobs
What are popular job titles related to Remote Desktop Support Engineer jobs in Slidell, LA? For Remote Desktop Support Engineer jobs in Slidell, LA, the most frequently searched job titles are:
What job categories do people searching Remote Desktop Support Engineer jobs in Slidell, LA look for? The top searched job categories for Remote Desktop Support Engineer jobs in Slidell, LA are:
What cities near Slidell, LA are hiring for Remote Desktop Support Engineer jobs? Cities near Slidell, LA with the most Remote Desktop Support Engineer job openings:
Remote Desktop Support Engineer jobs near you

Product Support Engineer Apprentice

Revelry Labs

New Orleans, LA • On-site, Remote

Full-time

Posted 22 days ago

Job description

About the Role
This role offers the opportunity to learn how to help customers succeed with our AI products while building the software behind them, working alongside experienced engineers and our client solutions team. You'll pair closely with mentors while gradually taking on more ownership in both technical implementation and partner-facing work.
This apprenticeship is for someone who wants to connect software development with customer impact. You'll work alongside customers, experienced engineers, and product managers to turn client feedback into useful product improvements and help shape the solutions being built.
Skills You'll Strengthen:
  • Customer Support & Engagement: Work directly with customers to understand their needs, answer their questions, and help them get value from the product, with guidance from experienced teammates.
  • Software Development: Build, test, and iterate on features within real production systems, contributing to codebases using modern frameworks and best practices.
  • Troubleshooting & Diagnosis: Investigate issues, find the root cause, and help implement fixes, learning how to weigh options with help from senior team members.
  • Communication: Clearly communicate to teammates and customers, adapting your messages to technical and non-technical audiences.
  • Collaboration: Participate in stand-ups, pairing sessions, and project discussions, contributing ideas and learning how high-performing teams operate.
  • Problem Solving: Debug issues, investigate system behavior, and develop structured approaches to diagnosing problems in unfamiliar environments.
  • Ownership: Take responsibility for assigned work, follow through to completion, and proactively surface risks or uncertainties early.
  • Onboarding & Training: Help new customers get set up and comfortable with the product, and support them through updates and new features.

We are looking for candidates who:
  • Are interested in AI and how it can be applied to real products, workflows, and customer problems.
  • Have experimented with AI tools, APIs, or workflows, or are eager to learn how to build with them responsibly.
  • Are looking to grow as both a developer and as a contributor within various parts of the software development process, including discovery and collaborative design
  • Are energized by solving real-world problems.
  • Enjoy helping people, and stay patient and calm when a customer is stuck or frustrated.
  • Are comfortable communicating with colleagues and customers.
  • Are comfortable exploring new AI capabilities, asking good questions about limitations, and iterating as the technology evolves.
  • Are curious about both the "why" behind a problem and the "how" behind a solution.
  • Show strong follow-through.

Qualifications
  • Foundational experience with web technologies (HTML, CSS, JavaScript).
  • Exposure to at least one programming language or framework (e.g., Elixir, Node.js, React, Python, Ruby).
  • Understanding of how web applications work (client/server, APIs, databases).
  • Experience working on projects (school, bootcamp, personal, or professional) where you built or significantly contributed to a functional product.
  • Ability to read, navigate, and understand existing code, even if you didn't write it.
  • Excellent communication skills, including active listening, and the ability to translate technical detail into clear, practical language for different audiences.

Nice to Have
  • Familiarity with Git and collaborative software development workflows (pull requests, code reviews).
  • Exposure to AI tools, LLMs, or AI-assisted development workflows.
  • Interest in building AI into products, including prompt-based experiences, agents, retrieval workflows, or automation.
  • Experience evaluating or testing AI outputs for quality, reliability, and user impact.
  • Experience working with external stakeholders (clients, users, or cross-functional teams).
  • Experience in a customer support, help desk, or service role.
  • Interest in consulting, product thinking, or customer-facing engineering roles.

Location
This is a Louisiana-based remote role. Candidates must reside in Louisiana to be considered.
Compensation
The compensation for this 3-month apprenticeship will be $1,200 biweekly
Benefits & Perks
  • Paid apprenticeship program with hands-on project experience
  • Mentorship from experienced engineers and technical leaders
  • Opportunity to possibly transition into a full-time role upon successful completion
  • Company-provided MacBook Pro
  • Flexible work environment
  • Exposure to a wide range of technologies, industries, and real-world challenges

Company Culture
We live our Core Values every day. We communicate openly, often, and with empathy. We trust each other to perform the tasks we've been assigned and share challenges early. We apply pragmatic ingenuity to build things better, foster a harmonious work-life balance, continuously invest in improvement, and take the time to celebrate our victories.
Revelry Labs provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, or genetics.

Apply