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Remote Desktop Support Engineer Jobs in Slidell, LA

EHS Auditor / Consultant

New Orleans, LA · Remote

$102K - $127K/yr

South/Southeast USA - remote with up to 50% travel to client site Contract: Full-time, permanent ... Support long-term client relationships that drive repeat business and ongoing engagements * Travel ...

Remote work within the United States may be considered only for candidates not within commuting ... Support a culture of philanthropy, including public funding efforts. * Collaborate with colleagues ...

Showing results 21-40

Remote Desktop Support Engineer information

See Slidell, LA salary details

$8

$23

$39

How much do remote desktop support engineer jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for remote desktop support engineer in Slidell, LA is $23.39, according to ZipRecruiter salary data. Most workers in this role earn between $17.93 and $26.68 per hour, depending on experience, location, and employer.

What is the difference between Remote Desktop Support Engineer vs Help Desk Technician?

AspectRemote Desktop Support EngineerHelp Desk Technician
CertificationsCompTIA A+, Microsoft Certified Professional (MCP)CompTIA A+, HDI Support Center Analyst
Work EnvironmentRemote or on-site technical support, troubleshooting user issuesHelp desk, call center, or on-site support roles
Industry UsageIT services, tech companies, enterprise supportIT support, customer service, internal help desks

Remote Desktop Support Engineers focus on troubleshooting and resolving technical issues remotely, often requiring specific certifications and technical skills. Help Desk Technicians provide general user support, often handling a broader range of issues with less emphasis on remote troubleshooting. Both roles are essential in IT support but differ in scope and technical depth.

What does a remote desktop support engineer do?

As a remote desktop support engineer, your job is to work from home to install, troubleshoot, and configure software for your company’s computers. Remote desktop support engineers may also guide others through installing hardware, but the remote nature of this job limits your ability to install it yourself. Desktop support engineers frequently apply updates and security fixes, teach users how to use new software, respond to emergency problems, and use a variety of techniques and systems to resolve problems. You often use the telephone, email, and live chat software to communicate with other employees, and you may use remote access software to control a distant computer or server directly.

What are the key skills and qualifications needed to thrive as a remote desktop support engineer, and why are they important?

To thrive as a Remote Desktop Support Engineer, you need expertise in troubleshooting Windows and Mac operating systems, networking fundamentals, and typically an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote access tools (such as TeamViewer or Remote Desktop Protocol), ticketing systems, and security protocols is essential. Excellent communication, patience, and problem-solving abilities help in understanding user issues and delivering effective remote support. These skills and qualities ensure efficient incident resolution, minimize downtime, and maintain a positive user experience in distributed work environments.

What does a remote desktop support engineer do?

A Remote Desktop Support Engineer provides technical assistance to users by troubleshooting and resolving computer and software issues remotely. They use remote access tools to diagnose problems, install or configure applications, and guide users through solutions. These professionals ensure that systems are running efficiently and help maintain network security. Their work is essential for organizations with distributed teams or employees working from home.

What are some common challenges a remote desktop support engineer faces when troubleshooting user issues remotely?

Remote Desktop Support Engineers often encounter challenges such as limited visibility into the user's environment, communication barriers, and varying technical proficiency among end-users. Troubleshooting remotely requires clear instructions and patience, as engineers may need to guide users through steps without being physically present. Additionally, maintaining secure connections and managing multiple support requests simultaneously are typical hurdles. Success in this role relies on strong communication skills, adaptability, and familiarity with remote support tools.
What are popular job titles related to Remote Desktop Support Engineer jobs in Slidell, LA? For Remote Desktop Support Engineer jobs in Slidell, LA, the most frequently searched job titles are:
What job categories do people searching Remote Desktop Support Engineer jobs in Slidell, LA look for? The top searched job categories for Remote Desktop Support Engineer jobs in Slidell, LA are:
What cities near Slidell, LA are hiring for Remote Desktop Support Engineer jobs? Cities near Slidell, LA with the most Remote Desktop Support Engineer job openings:

System Test and Validation Lead

Deloitte

New Orleans, LA • On-site, Remote

Other

Posted 18 days ago


Deloitte rating

8.2

Company rating: 8.2 out of 10

Based on 92 frontline employees who took The Breakroom Quiz

45th of 150 rated financial services


Job description

Drive validation and compliance activities for complex GxP systems as a Senior Consultant, Regulatory, Risk, and Compliance. This role supports system validation strategy, audit readiness, CAPA management, and risk-based compliance activities across regulated technology environments. This role helps clients address emerging validation considerations for AI/ML-enabled systems and automation frameworks. If this sounds exciting, then this team may be the right fit for you!

Work you'll do

As a Senior Consultant, Regulatory, Risk, and Compliance on the Regulatory, Risk, and Forensic team, you will be responsible for...

  • Lead end-to-end validation activities for GxP systems, including validation plans, IQ/OQ/PQ protocols, summary reports, user requirements specifications, functional specifications, design specifications, and traceability matrices
  • Apply risk-based validation principles to assess system impact, classify validation requirements, and support compliance with GAMP 5, 21 CFR Part 11, and data integrity expectations
  • Drive inspection readiness activities, including gap assessments, mock audits, validation package reviews, and support for regulatory inspections and responses
  • Lead CAPA activities for validation findings, including root cause analysis, effectiveness checks, closure documentation, and tracking of open compliance actions
  • Validate AI/ML-enabled GxP systems and automation testing frameworks, including development of validation approaches for non-deterministic outputs and documentation of AI governance requirements

A successful candidate would possess these skills:

  • Ability to work independently and collaborate as part of a team
  • Effective written and verbal communication skills
  • Meticulous attention to detail and quality of work product
  • Ability to build and sustain professional relationships
  • Ability to lead projects or workstreams
  • Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
  • Strong interpersonal skills and professional demeanor
  • Ability to meet deadlines
  • Ability to provide clear guidance to others

The Team

Our Deloitte Regulatory, Risk & Forensic team helps client leaders translate multifaceted risk and an evolving regulatory environment into defensible actions that strengthen, protect, and transform their organization. Join our team and use advanced data, AI, and emerging technologies with industry insights to help clients bring clarity from complexity and accelerate their path to value creation.

Qualifications

Required:

  • Bachelor's degree in business, information systems, computer science, engineering, or equivalent experience; 6+ years of experience in computer system validation in a life sciences environment, including pharma, biotech, medical device, or clinical
  • Experience leading validation deliverables for GxP systems, including IQ/OQ/PQ protocols, validation plans, summary reports, user requirements specifications, functional specifications, design specifications, and traceability matrices
  • Experience applying 21 CFR Part 11, EU Annex 11, GAMP 5, and data integrity requirements, including Attributable, Legible, Contemporaneous, Original, Accurate, Complete, Consistent, Enduring, and Available principles
  • Experience managing CAPA lifecycle activities and supporting inspection readiness for Food and Drug Administration or European Medicines Agency audits
  • Experience validating AI/ML-enabled systems, distinguishing deterministic and probabilistic tool behavior, and qualifying or validating automation testing frameworks
  • Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve.
  • Limited immigration sponsorship may be available.

Preferred:

  • Experience supporting periodic review programs for validated systems and associated CAPA triggers
  • Experience validating cloud or software as a service platforms, including Veeva, ServiceNow, or Salesforce in a GxP environment
  • Experience working in Agile delivery environments with validation activities embedded in sprints
  • Experience with AI governance processes, including AI use case tracking, model risk classification, and disclosure requirements for GxP systems

For individuals assigned and/or hired to work in a remote role, Deloitte is required by law to include a reasonable estimate of the compensation range for this role. This compensation range is specific to a remote role and takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $95,000 to $145,000.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Qualifications:

Drive validation and compliance activities for complex GxP systems as a Senior Consultant, Regulatory, Risk, and Compliance. This role supports system validation strategy, audit readiness, CAPA management, and risk-based compliance activities across regulated technology environments. This role helps clients address emerging validation considerations for AI/ML-enabled systems and automation frameworks. If this sounds exciting, then this team may be the right fit for you!

Work you'll do

As a Senior Consultant, Regulatory, Risk, and Compliance on the Regulatory, Risk, and Forensic team, you will be responsible for...

  • Lead end-to-end validation activities for GxP systems, including validation plans, IQ/OQ/PQ protocols, summary reports, user requirements specifications, functional specifications, design specifications, and traceability matrices
  • Apply risk-based validation principles to assess system impact, classify validation requirements, and support compliance with GAMP 5, 21 CFR Part 11, and data integrity expectations
  • Drive inspection readiness activities, including gap assessments, mock audits, validation package reviews, and support for regulatory inspections and responses
  • Lead CAPA activities for validation findings, including root cause analysis, effectiveness checks, closure documentation, and tracking of open compliance actions
  • Validate AI/ML-enabled GxP systems and automation testing frameworks, including development of validation approaches for non-deterministic outputs and documentation of AI governance requirements

A successful candidate would possess these skills:

  • Ability to work independently and collaborate as part of a team
  • Effective written and verbal communication skills
  • Meticulous attention to detail and quality of work product
  • Ability to build and sustain professional relationships
  • Ability to lead projects or workstreams
  • Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
  • Strong interpersonal skills and professional demeanor
  • Ability to meet deadlines
  • Ability to provide clear guidance to others

The Team

Our Deloitte Regulatory, Risk & Forensic team helps client leaders translate multifaceted risk and an evolving regulatory environment into defensible actions that strengthen, protect, and transform their organization. Join our team and use advanced data, AI, and emerging technologies with industry insights to help clients bring clarity from complexity and accelerate their path to value creation.

Qualifications

Required:

  • Bachelor's degree in business, information systems, computer science, engineering, or equivalent experience; 6+ years of experience in computer system validation in a life sciences environment, including pharma, biotech, medical device, or clinical
  • Experience leading validation deliverables for GxP systems, including IQ/OQ/PQ protocols, validation plans, summary reports, user requirements specifications, functional specifications, design specifications, and traceability matrices
  • Experience applying 21 CFR Part 11, EU Annex 11, GAMP 5, and data integrity requirements, including Attributable, Legible, Contemporaneous, Original, Accurate, Complete, Consistent, Enduring, and Available principles
  • Experience managing CAPA lifecycle activities and supporting inspection readiness for Food and Drug Administration or European Medicines Agency audits
  • Experience validating AI/ML-enabled systems, distinguishing deterministic and probabilistic tool behavior, and qualifying or validating automation testing frameworks
  • Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve.
  • Limited immigration sponsorship may be available.

Preferred:

  • Experience supporting periodic review programs for validated systems and associated CAPA triggers
  • Experience validating cloud or software as a service platforms, including Veeva, ServiceNow, or Salesforce in a GxP environment
  • Experience working in Agile delivery environments with validation activities embedded in sprints
  • Experience with AI governance processes, including AI use case tracking, model risk classification, and disclosure requirements for GxP systems

For individuals assigned and/or hired to work in a remote role, Deloitte is required by law to include a reasonable estimate of the compensation range for this role. This compensation range is specific to a remote role and takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $95,000 to $145,000.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Education:Bachelor's DegreeEmployment Type:

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