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Senior Desktop Support Engineer Jobs in Baton Rouge, LA

Immense Networks

Be Seen First

Level One Technical Engineer

Baton Rouge, LA · On-site

$20 - $25/hr

... support for client issues, maintaining systems, and escalating more complex problems to senior ... Configure and deploy desktops, laptops, printers, and peripheral devices. * Assist with onboarding ...

ISC Constructors

Level 1 IT Support Technician

Baton Rouge, LA · On-site

$19 - $26/hr

... engineering, construction, and maintenance solutions throughout the United States. The Position ... Prior help desk, desktop support, or technical support experience preferred. * Basic knowledge of ...

Exigo Technology Services

Senior Engineer

Baton Rouge, LA · On-site

$90 - $140/hr

Senior hands‑on engineer and escalation resource * Primary Focus: Systems, network, cloud ... Support Microsoft 365, Entra ID, Exchange Online, SharePoint, Teams, endpoint management, identity ...

www.exigotechnology.com

Senior Engineer

Baton Rouge, LA · Hybrid

$91K - $125K/yr

Job Purpose The Senior Systems & Network Engineer provides hands-on technical leadership for the design, implementation, troubleshooting, and support of client server, network, cloud, and security ...

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Senior Desktop Support Engineer information

See Baton Rouge, LA salary details

$21.6K

$99.2K

$152.7K

How much do senior desktop support engineer jobs pay per year?

As of Aug 12, 2026, the average yearly pay for senior desktop support engineer in Baton Rouge, LA is $99,169.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,300.00 and $119,600.00 per year, depending on experience, location, and employer.

What is the difference between Senior Desktop Support Engineer vs Desktop Support Technician?

AspectSenior Desktop Support EngineerDesktop Support Technician
Required CredentialsTypically requires certifications like CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), or equivalent experienceUsually requires CompTIA A+ or similar entry-level certifications
Work EnvironmentSupports complex hardware/software issues, often in corporate or enterprise settingsHandles basic troubleshooting, hardware setup, and user support in various environments
Employer & Industry UsageCommon in IT departments of large organizations, government, and enterprise sectorsFound in small to medium businesses, educational institutions, and retail

The main difference between a Senior Desktop Support Engineer and a Desktop Support Technician lies in experience, complexity of tasks, and certifications. Senior Engineers handle more advanced issues and often mentor junior staff, while Technicians focus on routine support and basic troubleshooting.

What are some common challenges faced by senior desktop support engineers, and how can they effectively address them?

Senior Desktop Support Engineers often encounter challenges such as managing complex technical issues across multiple platforms, balancing a high volume of support requests, and staying current with rapidly evolving technologies. Effective problem-solving, prioritization, and strong communication skills are essential for addressing these challenges. Additionally, collaborating closely with IT teams and proactively documenting solutions can streamline workflows and enhance overall support efficiency.

What is a senior desktop support engineer?

Senior Desktop Support Engineers are experienced IT professionals who provide advanced technical support for computer systems, software, and hardware within an organization. They handle complex issues that junior technicians cannot resolve, maintain and troubleshoot desktops, laptops, and peripherals, and ensure users have minimal downtime. In addition to direct support, they may also manage IT projects, implement new technologies, and mentor junior staff. Their role is critical in maintaining the productivity and security of a company’s IT environment.

What are the key skills and qualifications needed to thrive as a senior desktop support engineer?

To thrive as a Senior Desktop Support Engineer, you need extensive experience in troubleshooting hardware and software issues, a strong understanding of operating systems, and typically a degree in IT or related certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE). Familiarity with remote management tools, ticketing systems (such as ServiceNow), and enterprise security protocols is crucial. Exceptional problem-solving abilities, communication skills, and a customer-focused attitude help you excel in supporting users and collaborating with IT teams. These skills ensure rapid issue resolution, minimize downtime, and maintain smooth business operations.
What are the most commonly searched types of Desktop Support Engineer jobs in Baton Rouge, LA? The most popular types of Desktop Support Engineer jobs in Baton Rouge, LA are:
What cities near Baton Rouge, LA are hiring for Senior Desktop Support Engineer jobs? Cities near Baton Rouge, LA with the most Senior Desktop Support Engineer job openings:
Senior Desktop Support Engineer jobs near you
Infographic showing various Senior Desktop Support Engineer job openings in Baton Rouge, LA as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, 1% Temporary, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $99,169 per year, or $47.7 per hour.

Need Senior Senior Systems Administrator - STATE OF LOUISIANA

Vinsys Information Technology Inc

Baton Rouge, LA • On-site

$82K - $111K/yr

Contractor

Re-posted 8 days ago

Job description

Hope you are doing well. We have an open position for a SR-5250535 - Senior Systems Administrator. Pl. go through the below description and let me know your interest. If you are interested, kindly share a copy of your resume to hr@vinsysinfo.com along with the rate / salary and best time to reach you.
 
Role : Senior Systems Administrator   
No. of Roles: 2 
Client: DOTD - State of Louisiana                                   
Location: Onsite(Baton Rouge, LA)
Duration: Longterm
 
• Photogrammetric Applications – provide first level help desk and desk side support on client configurations and upgrades and act as a State agent in problem resolution with other entities. Applications include but are not limited to ImageStation Orthopro, Stereo Display, Feature collection, DTM Collection, Digital Mensuration, Automatic Elevations, and Image Analyst. 
• Raster Products – provide first level help desk and desk side support on client configurations and upgrades and act as a State agent in problem resolution with other entities.  Applications include but are not limited to Bentley Descartes. 
• Computer Aided Drafting and Design (CADD)/Engineering Design Software – provide first level help desk and desk side support on client configurations and upgrades and act as a State agent in problem resolution with other entities.  Applications include but are not limited to ArcGIS, MicroStation, InRoads, OpenRoads, InRoads Bridge, OpenRoads Bridge, InRoads Survey, OpenRoads Survey, and Bluebeam. 
• Engineering Project Management Software – provide first level help desk support on client configurations and upgrades and act as a State agent in problem resolution with other entities. Applications include but are not limited to Bentley ProjectWise. 
• Plotter Software - provide first level help desk and desk side support on client configurations and upgrades, server configurations and upgrades, and provide integration with plot drivers and plot devices.  Applications include but are not limited to ProjectWise Interplot. 
• Licensing Support – maintain State license pools for CADD and Engineering related software licenses and interface with various software manufacturers to obtain upgrades and for problem resolution.  Software manufacturers include but are not limited to Visual Lighting, Altiva, AutoCAD, Bentley, Bluebeam, Ensoft, ETAP, FB-Multipier, GeoCue, Global Mapper, Lusas, PTV, and Sidra Solutions. 
• GIS - provide first level help desk and desk side support on client configurations and upgrades and act as a State agent in problem resolution with other entities. Products include but are not limited to ESRI ArcGIS and Global Mapper. 
• Desktop Support – provide second level Microsoft related operating systems support. Provide general desktop application support of Microsoft Office related products. 
• Provide support for CADD/Engineering workstations, desktops, and laptops, from manufacturers such as Lenovo, HP, and Dell, as well as any peripheral devices such as HP and Xerox printers, HP, OCE and Canon large-format plotters.  Support includes troubleshooting, triage, repair, as well as software troubleshooting and configuration of associated applications, drivers, and bios software. 
• Provide support for projects or administrative tasks in the enterprise.  Tasks include but are not limited to planning and implementation of workstation and computer deployments, providing input on server specifications and requirements,   
 
Expertise and/or relevant experience in the following areas are mandatory:  
• 10+ years experience providing Bentley ProjectWise Administration 
• 10+ years experience providing Photogrammetric software installation and support 
• 10+ years experience providing Bentley MicroStation CADD Management (application and system support), in a network environment utilizing shared system resources 
• 10+ years experience providing support and management for CADD applications running on MicroStation such as InRoads and Interplot. 
• 10+ years experience providing large format plotter and scanner support in a managed CADD environment 
• 10+ years experience in multi-application/vendor license management 
• 10+ years experience in Project Planning and Management 
• 5+ years experience providing installation and support for Bluebeam software  
• Knowledge of Microsoft Windows Operating Systems. 
 
Expertise and/or relevant experience in the following areas are desirable but not mandatory:  
• Bentley Certifications in areas related but not limited to Bentley MicroStation, ProjectWise, OpenRoads, CADD Management  
• Microsoft Certified Professional Certifications 
• CompTIA certifications such as  A+ and/or Network+