ZipRecruiter

Log In

2

Remote Desktop Support Engineer Jobs in Baton Rouge, LA

CONNECTION

Sr. Cloud Engineer

Baton Rouge, LA · Remote

$53.50 - $71.50/hr

Surround yourself with the team, resources, and support you need to design and build world-class ... This is a contract-to-hire opportunity and is 100% remote. Applicants must be authorized to work ...

CONNECTION

Sr. Cloud Engineer

Baton Rouge, LA · Remote

$53.50 - $71.50/hr

Surround yourself with the team, resources, and support you need to design and build world-class ... This is a contract-to-hire opportunity and is 100% remote. Applicants must be authorized to work ...

ABB

Strategic Segment Proposal Engineer

LA · Remote

Sales Support Manager __ As a Strategic Segment Proposal Engineer, you will be responsible for ... This is a remote position. Candidates can be located anywhere in the US. This role is contributing ...

Maximus

Junior Security Engineer

Baton Rouge, LA · Remote

The Junior Security Engineer supports 24x7 enterprise cybersecurity operations by monitoring ... This is a remote position. Maximus TCS (Technology and Consulting Services) Internal Job Profile ...

ABB

Senior Technical Business Developer - Grid Automation

LA · Remote

$102K - $134K/yr

You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us ... This is a remote position. Candidates can be located anywhere in the US, with preference for Cary ...

New

Maximus

AI/ML Software Developer

Baton Rouge, LA · Remote

This position is remote and requires a Secret security clearance. Maximus TCS (Technology and ... Supports DevSecOps activities including CI/CD pipelines, automated testing, and secure deployment

next page

Showing results 1-20

All JobsRemote Desktop Support Engineer JobsRemote Desktop Support Engineer Jobs in Baton Rouge, LA

Remote Desktop Support Engineer information

See Baton Rouge, LA salary details

$9

$25

$43

How much do remote desktop support engineer jobs pay per hour?

As of Jul 6, 2026, the average hourly pay for remote desktop support engineer in Baton Rouge, LA is $25.92, according to ZipRecruiter salary data. Most workers in this role earn between $19.86 and $29.57 per hour, depending on experience, location, and employer.

What is the difference between Remote Desktop Support Engineer vs Help Desk Technician?

AspectRemote Desktop Support EngineerHelp Desk Technician
CertificationsCompTIA A+, Microsoft Certified Professional (MCP)CompTIA A+, HDI Support Center Analyst
Work EnvironmentRemote or on-site technical support, troubleshooting user issuesHelp desk, call center, or on-site support roles
Industry UsageIT services, tech companies, enterprise supportIT support, customer service, internal help desks

Remote Desktop Support Engineers focus on troubleshooting and resolving technical issues remotely, often requiring specific certifications and technical skills. Help Desk Technicians provide general user support, often handling a broader range of issues with less emphasis on remote troubleshooting. Both roles are essential in IT support but differ in scope and technical depth.

What Does a Remote Desktop Support Engineer Do?

As a remote desktop support engineer, your job is to work from home to install, troubleshoot, and configure software for your company’s computers. Remote desktop support engineers may also guide others through installing hardware, but the remote nature of this job limits your ability to install it yourself. Desktop support engineers frequently apply updates and security fixes, teach users how to use new software, respond to emergency problems, and use a variety of techniques and systems to resolve problems. You often use the telephone, email, and live chat software to communicate with other employees, and you may use remote access software to control a distant computer or server directly.

What are the key skills and qualifications needed to thrive as a Remote Desktop Support Engineer, and why are they important?

To thrive as a Remote Desktop Support Engineer, you need expertise in troubleshooting Windows and Mac operating systems, networking fundamentals, and typically an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote access tools (such as TeamViewer or Remote Desktop Protocol), ticketing systems, and security protocols is essential. Excellent communication, patience, and problem-solving abilities help in understanding user issues and delivering effective remote support. These skills and qualities ensure efficient incident resolution, minimize downtime, and maintain a positive user experience in distributed work environments.

What does a Remote Desktop Support Engineer do?

A Remote Desktop Support Engineer provides technical assistance to users by troubleshooting and resolving computer and software issues remotely. They use remote access tools to diagnose problems, install or configure applications, and guide users through solutions. These professionals ensure that systems are running efficiently and help maintain network security. Their work is essential for organizations with distributed teams or employees working from home.

What are some common challenges a Remote Desktop Support Engineer faces when troubleshooting user issues remotely?

Remote Desktop Support Engineers often encounter challenges such as limited visibility into the user's environment, communication barriers, and varying technical proficiency among end-users. Troubleshooting remotely requires clear instructions and patience, as engineers may need to guide users through steps without being physically present. Additionally, maintaining secure connections and managing multiple support requests simultaneously are typical hurdles. Success in this role relies on strong communication skills, adaptability, and familiarity with remote support tools.
More about Remote Desktop Support Engineer jobs
What are popular job titles related to Remote Desktop Support Engineer jobs in Baton Rouge, LA? For Remote Desktop Support Engineer jobs in Baton Rouge, LA, the most frequently searched job titles are:
What job categories do people searching Remote Desktop Support Engineer jobs in Baton Rouge, LA look for? The top searched job categories for Remote Desktop Support Engineer jobs in Baton Rouge, LA are:
What cities near Baton Rouge, LA are hiring for Remote Desktop Support Engineer jobs? Cities near Baton Rouge, LA with the most Remote Desktop Support Engineer job openings:
Remote Desktop Support Engineer jobs near you

Sr. Cloud Engineer

CONNECTION

Baton Rouge, LA • Remote

$53.50 - $71.50/hr

Other

Posted 26 days ago

Job description

IntroductionElegant solutions to sophisticated problems. That’s what you deliver. Surround yourself with the team, resources, and support you need to design and build world-class IT solutions.

Overview

Connection has a fantastic opportunity through our Technical Staffing division for a Senior Cloud Engineer. This is a contract-to-hire opportunity and is 100% remote.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

Responsibilities

  • Design and evolve AWS architecture for scalability, reliability, and cost efficiency.
  • Standardize infrastructure patterns and reusable templates to deploy infrastructure across dev, stage and production environments.
  • Design and maintain build and deployment pipelines.
  • Implement monitoring and alerting (CloudWatch, third-party tools), logging and tracing, health checks and synthetic monitoring.
  • Diagnose and resolve production incidents, performance bottlenecks, lead root-cause analysis and post-incident reviews.
  • Create and manage user accounts for SSO access to internal systems.
  • Communicate on all open projects and give updates to technology team staff.

Requirements

  • 5+ years' AWS serverless architecture and administration.
  • 2+ years' Infrastructure as Code.
  • 2+ years' Creating CI/CD pipelines for web deployment and dbt.
  • 2+ years' IAM and cloud security.
  • 2+ years' Cloud networking basics.
  • 2+ years' RDS administration.
  • Ability to manage multiple projects and meet deadlines.
  • Okta configuration.
  • Snowflake, big data administration.
  • Multi-region data center management and disaster recovery.

Because of the possibility for fraudulent job postings on many popular job boards, please be advised that Connection will never offer a position of employment without a complete interview process and communication with a “live person."

Apply