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Remote Desktop Support Engineer Jobs in Texas (NOW HIRING)

Next Gen IT Inc

Azure Infrastructure Engineer

Houston, TX · Remote

$102K - $134K/yr

... • Support remote connectivity (Global Secure Connect Azure VPN Gateway) • Implement and ... Rancher Desktop, VS Code, SQL Server Management Studio, Container Rgistries, az cli, kuctl ...

New

KEYENCE

Field Application Engineer

Austin, TX · On-site +1

$54K - $81K/yr

Join KEYENCE as a Field Application Engineer Training Classes Begin July 2026 Multiple U.S ... Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel ...

KEYENCE

Field Application Engineer

The Woodlands, TX · On-site +1

$54K - $81K/yr

Join KEYENCE as a Field Application Engineer Training Classes Begin July 2026 Multiple U.S ... Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel ...

KEYENCE

Field Application Engineer

Frisco, TX · On-site +1

$54K - $81K/yr

Join KEYENCE as a Field Application Engineer Training Classes Begin July 2026 Multiple U.S ... Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel ...

CYNET SYSTEMS

In House Service

San Antonio, TX · Remote

$38/hr

... other remote remediation activities. * Requires experience working with customers. * Maintains ... Experience with application and software packaging, deployment, and desktop support services.

Tech Holding

Senior .NET Engineer (Contract)

Dallas, TX · Remote

$103K - $142K/yr

Support integrations between systems and API layers Requirements: * 5+ years of professional ... Familiarity with WinForms desktop application development * Experience with Outlook Add-In ...

EQT Corporation

Senior Support Analyst

Houston, TX · On-site +1

Conducts research on desktop products in support of PC procurement and development efforts ... Bachelor's degree in computer science, information technology, telecommunications, engineering ...

Parallels Inc

Principal Account Manager

Austin, TX · On-site +1

Partner closely with Sales Engineering, Marketing, and Product to craft and execute a territory ... Familiarity with cloud computing, application virtualization, and remote desktop architectures.

FRINGE BENEFIT GROUP

SOFTWARE ENGINEER

Austin, TX · Remote

This role sits a step above Application Support Engineer, expected to take ownership of meaningful ... Hybrid onsite in Austin, TX and remote Fringe Benefit Group provides equal employment opportunities ...

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All JobsDesktop Support Engineer JobsRemote Desktop Support Engineer JobsRemote Desktop Support Engineer Jobs in Texas

Remote Desktop Support Engineer information

See Texas salary details

$9

$25

$42

How much do remote desktop support engineer jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for remote desktop support engineer in Texas is $25.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.28 and $28.65 per hour, depending on experience, location, and employer.

What is the difference between Remote Desktop Support Engineer vs Help Desk Technician?

AspectRemote Desktop Support EngineerHelp Desk Technician
CertificationsCompTIA A+, Microsoft Certified Professional (MCP)CompTIA A+, HDI Support Center Analyst
Work EnvironmentRemote or on-site technical support, troubleshooting user issuesHelp desk, call center, or on-site support roles
Industry UsageIT services, tech companies, enterprise supportIT support, customer service, internal help desks

Remote Desktop Support Engineers focus on troubleshooting and resolving technical issues remotely, often requiring specific certifications and technical skills. Help Desk Technicians provide general user support, often handling a broader range of issues with less emphasis on remote troubleshooting. Both roles are essential in IT support but differ in scope and technical depth.

What Does a Remote Desktop Support Engineer Do?

As a remote desktop support engineer, your job is to work from home to install, troubleshoot, and configure software for your company’s computers. Remote desktop support engineers may also guide others through installing hardware, but the remote nature of this job limits your ability to install it yourself. Desktop support engineers frequently apply updates and security fixes, teach users how to use new software, respond to emergency problems, and use a variety of techniques and systems to resolve problems. You often use the telephone, email, and live chat software to communicate with other employees, and you may use remote access software to control a distant computer or server directly.

What are the key skills and qualifications needed to thrive as a Remote Desktop Support Engineer, and why are they important?

To thrive as a Remote Desktop Support Engineer, you need expertise in troubleshooting Windows and Mac operating systems, networking fundamentals, and typically an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote access tools (such as TeamViewer or Remote Desktop Protocol), ticketing systems, and security protocols is essential. Excellent communication, patience, and problem-solving abilities help in understanding user issues and delivering effective remote support. These skills and qualities ensure efficient incident resolution, minimize downtime, and maintain a positive user experience in distributed work environments.

What does a Remote Desktop Support Engineer do?

A Remote Desktop Support Engineer provides technical assistance to users by troubleshooting and resolving computer and software issues remotely. They use remote access tools to diagnose problems, install or configure applications, and guide users through solutions. These professionals ensure that systems are running efficiently and help maintain network security. Their work is essential for organizations with distributed teams or employees working from home.

What are some common challenges a Remote Desktop Support Engineer faces when troubleshooting user issues remotely?

Remote Desktop Support Engineers often encounter challenges such as limited visibility into the user's environment, communication barriers, and varying technical proficiency among end-users. Troubleshooting remotely requires clear instructions and patience, as engineers may need to guide users through steps without being physically present. Additionally, maintaining secure connections and managing multiple support requests simultaneously are typical hurdles. Success in this role relies on strong communication skills, adaptability, and familiarity with remote support tools.
More about Remote Desktop Support Engineer jobs
What are the most commonly searched types of Desktop Support Engineer jobs in Texas? The most popular types of Desktop Support Engineer jobs in Texas are:
What are popular job titles related to Remote Desktop Support Engineer jobs in Texas? For Remote Desktop Support Engineer jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Remote Desktop Support Engineer jobs in Texas look for? The top searched job categories for Remote Desktop Support Engineer jobs in Texas are:
What cities in Texas are hiring for Remote Desktop Support Engineer jobs? Cities in Texas with the most Remote Desktop Support Engineer job openings:
Remote Desktop Support Engineer jobs near you
Infographic showing various Remote Desktop Support Engineer job openings in Texas as of June 2026, with employment types broken down into 72% Full Time, and 28% Contract. Highlights an 100% Remote job distribution, with an average salary of $52,313 per year, or $25.2 per hour.
Future openings INDIA - SRE - Compute (Linux, Kubernetes, Containers)

Future openings INDIA - SRE - Compute (Linux, Kubernetes, Containers)

Virtasant

Austin, TX • On-site, Remote

$56.50 - $75/hr

Full-time

Posted 12 days ago

Job description

SRE Support Engineer
While this position is not currently open, we are interviewing strong candidates for upcoming opportunities on this team.
Location: Remote | Time Zone: (iNDIA) (8AM-5PM IST)
Domain: Compute (Linux Fundamentals, Linux Networking, Kubernetes, Docker)
About Virtasant
Virtasant is a global technology services company delivering large-scale cloud, data, and engineering solutions across 130+ countries. We partner with some of the world's largest organizations to help them build, operate, and scale internal platforms used by tens of thousands of engineers.
For this role, you will be supporting one of the most advanced internal developer platforms in the world, powering products used by hundreds of millions of people. The problems you will solve are deep, complex, and essential to keeping a global-scale organization moving.
The Role
We are hiring an SRE Support Engineer who is exceptionally strong in:
Linux fundamentals
Linux networking
Containerization (Docker)
Kubernetes (internal/private cloud, multi-form experience preferred)
This is a hands-on, engineering-level support role focused on helping internal developers adopt, debug, and succeed with the client's internal compute platform. You'll work at the intersection of Kubernetes, containers, and low-level Linux troubleshooting, engaging directly with engineers to resolve issues that often require deep system understanding.
This is not generic L1/L2 support, it's high-trust technical engineering work with some of the most innovative developers in the industry.
Key Responsibilities
Platform & Customer Support
Support internal customers using the compute platform through:
  • High-touch white-glove onboarding
  • Slack/community forum and ticketing system responses
  • Deep technical troubleshooting

Act as the first line of engineering support for Kubernetes- and container-related issues.
Technical Investigation & Resolution
Troubleshoot, isolate, and resolve issues across:
  • Kubernetes workloads, scheduling, services, networking, RBAC
  • Docker containers, images, builds, and runtime environments
  • Linux servers, systemd behavior, filesystem issues, resource constraints
  • Networking (TCP/IP, DNS, routing, firewalls)
Linux & Networking Deep-Dive
  • Investigate issues inside Linux systems using tools such as:
  • tcpdump, ss, strace, traceroute, dig, journalctl, top, htop
Documentation & Communication
  • Write clear, concise technical tickets, incident summaries, and runbooks.
  • Create knowledge base articles and contribute to ongoing documentation improvements.
  • Participate in postmortems and drive follow-up actions.
Cross-Team Collaboration
  • Work with SRE, Platform, and Engineering teams to escalate issues, identify platform bugs, and propose improvements.
  • Provide high-quality, structured feedback based on trends in support interactions.
Operational Excellence
  • Uphold a strong emphasis on detail, organization, independence, and quality.
  • Contribute to building tools, scripts, and processes that improve support efficiency.

Required Skills & Experience
Core Technical
  • Strong Linux fundamentals (processes, services, filesystem, kernel basics).
  • Strong Linux networking (TCP/IP, routing, DNS, load balancers, firewalls).
  • Hands-on Kubernetes experience - ideally beyond managed cloud platforms.
  • Strong Docker/containerization expertise.
  • Experience in production support for large-scale systems.
Software & Scripting
  • Ability to write and understand Python scripts (or similar languages).
  • Comfortable reviewing PRs, reading developer code, and communicating with dev teams.
  • Strong Git proficiency.
Communication & Work Style
  • Exceptional written and spoken English (must be extremely clear).
  • Highly organized, meticulous attention to detail, and consistent follow-through.
  • Strong problem-solving, analytical thinking, and structured debugging ability.
  • Comfortable working independently with distributed teams.
Preferred
  • Bachelor's degree in Computer Science or similar engineering discipline.
  • Experience supporting private cloud or internal platform engineering teams.
  • Familiarity with Spark, Kafka, or distributed systems.
Why This Role Is Exciting
  • You will support systems used by every developer at a global company.
  • You will learn more here in 6 months than in years at a typical engineering org.
  • You'll solve deeply technical problems at the intersection of containers, networking, and distributed systems.

Why Join Virtasant
  • Freedom to Grow. Power to Deliver.
  • At Virtasant, we believe talented people do their best work in environments built on trust, autonomy, and continuous learning. You'll join a truly global team - 130+ countries strong - where you can:
  • Work from anywhere with full autonomy and respect for your time.
  • Learn in every direction by working on cutting-edge systems across clients and sectors.
  • Collaborate globally with kind, curious, and professional teammates.
  • Make real impact by solving technical challenges that matter.
  • We're remote-first. Trust-based. Proudly diverse. And relentlessly focused on delivering meaningful work.

Our team Technology Operations Locations India Remote status Fully Remote

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