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Remote Desktop Support Engineer Jobs in Texas (NOW HIRING)

CareFlite

Desktop Administrator

Irving, TX · Remote

Position Summary The Desktop Administrator deploys, maintains, supports, and troubleshoots all ... Serve as Tier 2/3 escalation for endpoint issues, VIP support, and remote assistance; ensure timely ...

CareOne

Customer Support Representative - CS

Houston, TX · Remote

$16.25 - $20.75/hr

Utilize remote desktop software along with end user to resolve issues using documented solutions ... Serve as first line support and provide problem resolution to the customer. * Utilize remote camera ...

CareOne

Customer Support Representative - CS

Houston, TX · Remote

$15.25 - $19.50/hr

Utilize remote desktop software along with end user to resolve issues using documented solutions ... Serve as first line support and provide problem resolution to the customer. * Utilize remote camera ...

CareOne

Customer Support Representative - CS

Houston, TX · Remote

$16.25 - $20.75/hr

Customer Support Representative Great new career opportunity in long-term care pharmacy! Now hiring ... Utilize remote desktop software along with end user to resolve issues using documented solutions.

Generac

Sales Engineer - Data Centers

Austin, TX · On-site +1

Provide onsite and remote technical sales support for Generac Industrial products * Utilize tools (PDSS, fly-ins, visits, Engineering Symposium, Power Design Pro, etc.) to support and educate the ...

Generac

Sales Engineer - Data Centers

Dallas, TX · On-site +1

Provide onsite and remote technical sales support for Generac Industrial products * Utilize tools (PDSS, fly-ins, visits, Engineering Symposium, Power Design Pro, etc.) to support and educate the ...

Artech Information System LLC

Deskside Support

Austin, TX · Remote

$20 - $25.50/hr

... desktop PCs and monitors. Remote take-over skills a plus. Must have good verbal and written skills, as well as ability to interact positively with clients. Trade Floor Support is a Must! Break/Fix ...

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Remote Desktop Support Engineer information

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$9

$25

$42

How much do remote desktop support engineer jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for remote desktop support engineer in Texas is $25.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.28 and $28.65 per hour, depending on experience, location, and employer.

What is the difference between Remote Desktop Support Engineer vs Help Desk Technician?

AspectRemote Desktop Support EngineerHelp Desk Technician
CertificationsCompTIA A+, Microsoft Certified Professional (MCP)CompTIA A+, HDI Support Center Analyst
Work EnvironmentRemote or on-site technical support, troubleshooting user issuesHelp desk, call center, or on-site support roles
Industry UsageIT services, tech companies, enterprise supportIT support, customer service, internal help desks

Remote Desktop Support Engineers focus on troubleshooting and resolving technical issues remotely, often requiring specific certifications and technical skills. Help Desk Technicians provide general user support, often handling a broader range of issues with less emphasis on remote troubleshooting. Both roles are essential in IT support but differ in scope and technical depth.

What Does a Remote Desktop Support Engineer Do?

As a remote desktop support engineer, your job is to work from home to install, troubleshoot, and configure software for your company’s computers. Remote desktop support engineers may also guide others through installing hardware, but the remote nature of this job limits your ability to install it yourself. Desktop support engineers frequently apply updates and security fixes, teach users how to use new software, respond to emergency problems, and use a variety of techniques and systems to resolve problems. You often use the telephone, email, and live chat software to communicate with other employees, and you may use remote access software to control a distant computer or server directly.

What are the key skills and qualifications needed to thrive as a Remote Desktop Support Engineer, and why are they important?

To thrive as a Remote Desktop Support Engineer, you need expertise in troubleshooting Windows and Mac operating systems, networking fundamentals, and typically an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote access tools (such as TeamViewer or Remote Desktop Protocol), ticketing systems, and security protocols is essential. Excellent communication, patience, and problem-solving abilities help in understanding user issues and delivering effective remote support. These skills and qualities ensure efficient incident resolution, minimize downtime, and maintain a positive user experience in distributed work environments.

What does a Remote Desktop Support Engineer do?

A Remote Desktop Support Engineer provides technical assistance to users by troubleshooting and resolving computer and software issues remotely. They use remote access tools to diagnose problems, install or configure applications, and guide users through solutions. These professionals ensure that systems are running efficiently and help maintain network security. Their work is essential for organizations with distributed teams or employees working from home.

What are some common challenges a Remote Desktop Support Engineer faces when troubleshooting user issues remotely?

Remote Desktop Support Engineers often encounter challenges such as limited visibility into the user's environment, communication barriers, and varying technical proficiency among end-users. Troubleshooting remotely requires clear instructions and patience, as engineers may need to guide users through steps without being physically present. Additionally, maintaining secure connections and managing multiple support requests simultaneously are typical hurdles. Success in this role relies on strong communication skills, adaptability, and familiarity with remote support tools.
More about Remote Desktop Support Engineer jobs
What are the most commonly searched types of Desktop Support Engineer jobs in Texas? The most popular types of Desktop Support Engineer jobs in Texas are:
What are popular job titles related to Remote Desktop Support Engineer jobs in Texas? For Remote Desktop Support Engineer jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Remote Desktop Support Engineer jobs in Texas look for? The top searched job categories for Remote Desktop Support Engineer jobs in Texas are:
What cities in Texas are hiring for Remote Desktop Support Engineer jobs? Cities in Texas with the most Remote Desktop Support Engineer job openings:
Remote Desktop Support Engineer jobs near you
Infographic showing various Remote Desktop Support Engineer job openings in Texas as of June 2026, with employment types broken down into 72% Full Time, and 28% Contract. Highlights an 100% Remote job distribution, with an average salary of $52,313 per year, or $25.2 per hour.

SAP Basis Engineer

Viking Recruiting Resources

Houston, TX • Remote

$130K - $150K/yr

Other

Posted 2 days ago

Job description

Our client is seeking a remote SAP Basis Engineer/Application Support Engineer. This is a full time opportunity. US Citizens only.

Salary range is DOE $130K-$150K plus full benefits.

Overall:

Application Support Engineers are responsible for providing technical support to client SAP basis systems. They are responsible for the technical aspects of enhancing, updating and deploying critical changes, designing new solutions, and creating procedures in the SAP area. They will report to the Principal Director of Application Support.

Required Skills:

  • Bachelor of Science in Computer Science, Engineering, Applied Sciences, or equivalent work experience
  • 3+ years of experience as an SAP Basis engineer in a service provider or advanced IT organization operating in a 24/7 environment
  • Solid background administering the SAP HANA database
  • Understanding of SAP security principals
  • Experience with Red Hat Enterprise Linux and Ansible preferred
  • Experience with configuration management and automation tools
  • Familiarity with agile engineering practices (Kanban, continuous delivery, etc.)
  • AWS and Azure service usage on commercial or government cloud
  • Development experience with a high-level language such as python or java a plus
  • Experience with Sybase ASE a plus

Apply