This is a 100% Remote Job (Work from Home). Hours range from 32-40 hours per week for 1st shift, Monday-Friday (5 working days a week). Weekends will be required after training. Netfor operates 24 ...
New
This is a 100% Remote Job (Work from Home). Hours range from 32-40 hours per week for 1st shift, Monday-Friday (5 working days a week). Weekends will be required after training. Netfor operates 24 ...
New
Remote Debt Collector information
See Indiana salary details
$7.78 - $9.38
4% of jobs
$9.38 - $10.98
0% of jobs
$10.98 - $12.58
3% of jobs
$12.58 - $14.18
9% of jobs
$14.91 is the 25th percentile. Wages below this are outliers.
$14.18 - $15.78
18% of jobs
The median wage is $16.64 / hr.
$15.78 - $17.38
28% of jobs
$18.59 is the 75th percentile. Wages above this are outliers.
$17.38 - $18.99
16% of jobs
$18.99 - $20.59
9% of jobs
$20.59 - $22.19
7% of jobs
$22.19 - $23.79
3% of jobs
$23.79 - $25.39
1% of jobs
$7
$17
$25
How much do remote debt collector jobs pay per hour?
As of Sep 3, 2026, the average hourly pay for remote debt collector in Indiana is $17.50, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $18.99 per hour, depending on experience, location, and employer.
What is a remote debt collector?
A Remote Debt Collector is responsible for contacting individuals or businesses to recover overdue payments, typically via phone, email, or other digital communication methods. They negotiate payment plans, provide information on outstanding debts, and maintain records of interactions. Working remotely, they must be self-motivated, have strong communication skills, and follow legal guidelines related to debt collection. Many roles require prior customer service or collections experience, along with proficiency in relevant software tools.
What are the key skills and qualifications needed to thrive as a remote debt collector?
To thrive as a Remote Debt Collector, you need strong communication, negotiation, and organizational skills, often supported by a high school diploma or relevant experience. Familiarity with customer relationship management (CRM) software, payment processing tools, and call center technology is typically required. Persistence, professionalism, and the ability to stay calm under pressure are valuable soft skills in this role. These competencies are essential to efficiently recover outstanding debts while maintaining positive client relationships and complying with industry regulations.
What are some common challenges faced when working as a remote debt collector?
Remote Debt Collectors often encounter challenges such as reaching reluctant debtors, handling difficult conversations, and meeting collection targets independently. Since the position is remote, staying self-motivated and managing time effectively are key to balancing workload and maintaining productivity. Many companies provide thorough training and ongoing support, but the ability to adapt communication styles and use digital systems efficiently helps overcome daily obstacles. Successfully managing these challenges can also open up opportunities for career advancement within collections or broader customer service roles.
What are the most commonly searched types of Debt Collector jobs in Indiana?
The most popular types of Debt Collector jobs in Indiana are:
What are popular job titles related to Remote Debt Collector jobs in Indiana?
For Remote Debt Collector jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Remote Debt Collector jobs in Indiana look for?
The top searched job categories for Remote Debt Collector jobs in Indiana are:
What cities in Indiana are hiring for Remote Debt Collector jobs?
Cities in Indiana with the most Remote Debt Collector job openings:
$16/hr
Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 3 days ago
New
Job description
Netfor, Inc.
The Art and Science of the Customer Experience
Netfor provides worry-free customer care for business consumers and technology users. Customers engage with Netfor by phone, email, social media, and online chat to receive world-class customer service, help desk support, order fulfillment, and field services.
Founded in 1995, Netfor supports tens of thousands of customers at businesses in more than 6,000 locations across the U.S., Europe, Mexico, and Canada.
How Netfor will help you grow and succeed:
Hours and Location:
This is a 100% Remote Job (Work from Home). Hours range from 32-40 hours per week for 1st shift, Monday-Friday (5 working days a week). Weekends will be required after training. Netfor operates 24 hours a day, 7 days a week.
Training will be on Monday-Friday for 2-3 weeks on 1st shift (for all openings).
Summary of Job Responsibilities
Working with a great team of peers, you'll be supporting client contracts, with the main duty focusing on carrying out inbound customer support via telephone as instructed by the Netfor knowledge base.
OUTLINE OF ESSENTIAL JOB RESPONSIBILITIES:
Under general supervision of service desk leadership, provide customer support for instructional calls, question-and-answer calls, and handling of all other customer issues by performing question/problem diagnosis, searching knowledge-based articles, and guiding users through step-by-step solutions in a call center environment. Answering phone calls with a smile is a must. Able to clearly communicate directions in a user-friendly, professional manner and clearly document the issue and solution in ticketing software.
KEY DUTIES AND RESPONSIBILITIES:
Examples of key duties are interpreted as being descriptive and not restrictive in nature.
KNOWLEDGE, SKILLS, AND ABILITIES:
A desktop or laptop Windows PC (MAC, Tablets, Winbooks, Smart devices, Windows Mini PCs, Chromebooks, and Android systems are NOT compatible)
• We do not accept macOS
• Operating System - Windows 10 For Windows Systems
• RAM or Memory - 8GB or higher
• Processor - I5 9500 or Ryzen 3 3100 or higher
• SSD 256GB or higher with at least 100gb of free space.
We will verify specifications before making any conditional job offer. To be considered for this role, you must meet the hardware specifications listed above.
To check your PC hardware specs, click on the Windows Start button, then click on Settings (the gear icon). In the Settings menu, click on System. Scroll down and click on About. You should see specs for your processor, Memory (RAM), and other system info on this screen, including the Windows version.
COMPENSATION:
Starting pay is $16 an hour depending on experience, technical aptitude, and typing skills.
Netfor offers a great PTO plan (can accrue up to 76.96 hours/year within the first year), 401k, health insurance, dental, optical, and a well-rounded wellness program. Company-paid telehealth and mental health visits.
DISCLAIMER
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities.
Netfor, Inc. is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Netfor, Inc. participates in E-Verify.
Netfor, Inc. will not sponsor applicants for work visas.
The Art and Science of the Customer Experience
Netfor provides worry-free customer care for business consumers and technology users. Customers engage with Netfor by phone, email, social media, and online chat to receive world-class customer service, help desk support, order fulfillment, and field services.
Founded in 1995, Netfor supports tens of thousands of customers at businesses in more than 6,000 locations across the U.S., Europe, Mexico, and Canada.
How Netfor will help you grow and succeed:
- A launching point for your career and life goals
- Gain experience in multiple industries, platforms, and software
- Help you develop a career path as well as provide mentoring and training
- Opportunities to work on special projects with our clients
- Provide opportunities internally for advancement
- Network you with the vibrant business community in Indianapolis
- Exposes you to well over a hundred applications, platforms, and systems across various industries, including medical, retail, and B2B.
Hours and Location:
This is a 100% Remote Job (Work from Home). Hours range from 32-40 hours per week for 1st shift, Monday-Friday (5 working days a week). Weekends will be required after training. Netfor operates 24 hours a day, 7 days a week.
Training will be on Monday-Friday for 2-3 weeks on 1st shift (for all openings).
Summary of Job Responsibilities
Working with a great team of peers, you'll be supporting client contracts, with the main duty focusing on carrying out inbound customer support via telephone as instructed by the Netfor knowledge base.
OUTLINE OF ESSENTIAL JOB RESPONSIBILITIES:
Under general supervision of service desk leadership, provide customer support for instructional calls, question-and-answer calls, and handling of all other customer issues by performing question/problem diagnosis, searching knowledge-based articles, and guiding users through step-by-step solutions in a call center environment. Answering phone calls with a smile is a must. Able to clearly communicate directions in a user-friendly, professional manner and clearly document the issue and solution in ticketing software.
KEY DUTIES AND RESPONSIBILITIES:
Examples of key duties are interpreted as being descriptive and not restrictive in nature.
- Provides timely and accurate information to incoming customer order status and product knowledge requests.
- Processes customer orders/changes/returns according to established department policies and procedures.
- Provides timely feedback to the company regarding service issues or customer concerns.
- Thrives on getting positive customer satisfaction survey comments.
KNOWLEDGE, SKILLS, AND ABILITIES:
- Proven ability to communicate effectively both verbally and in writing.
- Ability to handle calls with professionalism, sensitivity, and diplomacy under pressure.
- Must be an independent, motivated worker, and an innovative self-starter.
- An effective communicator who understands the importance of listening and being empathetic
- Willingness to learn new skills and ability to adjust to changes quickly
- Must be confident and flexible.
- Ability to work 100% from within our knowledge base articles, without deviation, per contractual agreements.
- Show up, show up on time, and display a helpful attitude.
- Microsoft Office proficiency is a plus.
- Strong ability to multitask
- Ability to talk and type at least 35 words per minute
- High school diploma or GED is required
- Previous customer service experience preferred
A desktop or laptop Windows PC (MAC, Tablets, Winbooks, Smart devices, Windows Mini PCs, Chromebooks, and Android systems are NOT compatible)
• We do not accept macOS
• Operating System - Windows 10 For Windows Systems
• RAM or Memory - 8GB or higher
• Processor - I5 9500 or Ryzen 3 3100 or higher
• SSD 256GB or higher with at least 100gb of free space.
We will verify specifications before making any conditional job offer. To be considered for this role, you must meet the hardware specifications listed above.
To check your PC hardware specs, click on the Windows Start button, then click on Settings (the gear icon). In the Settings menu, click on System. Scroll down and click on About. You should see specs for your processor, Memory (RAM), and other system info on this screen, including the Windows version.
COMPENSATION:
Starting pay is $16 an hour depending on experience, technical aptitude, and typing skills.
Netfor offers a great PTO plan (can accrue up to 76.96 hours/year within the first year), 401k, health insurance, dental, optical, and a well-rounded wellness program. Company-paid telehealth and mental health visits.
DISCLAIMER
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities.
Netfor, Inc. is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Netfor, Inc. participates in E-Verify.
Netfor, Inc. will not sponsor applicants for work visas.
About Netfor
Sourced by ZipRecruiter
Industry
It services
Company size
51 - 200 Employees
Headquarters location
Fishers, IN, US
Year founded
1995