ZipRecruiter

Log In

1

Debt Collection Agency Jobs in Indiana (NOW HIRING)

HHC

Customer Service / TPL Rep - Bilingual

Indianapolis, IN · On-site

$13.50 - $17/hr

Performing all 'cancellations' of bad debt accounts within patient accounting systems according to established procedure * Serving as liaison between hospital and each collection agency * Analyzing ...

UHS

DIR - BUSINESS OFFICE

Jeffersonville, IN

... bad debt write-offs, refunds, denials, certifications, and financial arrangements. · Reviews ... appropriate collection agency/attorney resources are utilized, monitored, and periodically ...

UHS

DIR - BUSINESS OFFICE

Jeffersonville, IN · On-site

... debt write-offs, refunds, denials, certifications, and financial arrangements . • Reviews ... collection agency/attorney resources are utilized , monitored, and periodically evaluated

next page

Showing results 1-20

All JobsDebt Collection Agency JobsDebt Collection Agency Jobs in Indiana

Debt Collection Agency information

See Indiana salary details

$6

$21

$34

How much do debt collection agency jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for debt collection agency in Indiana is $21.88, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $27.21 per hour, depending on experience, location, and employer.

How much do you earn as a debt collector?

Debt collectors typically earn an average annual salary ranging from $30,000 to $50,000, depending on experience, location, and employer. Many positions offer commission or bonuses based on recovery performance, and some require certification or training in collections practices.

What are some typical daily responsibilities for staff at a debt collection agency?

Staff at a debt collection agency typically spend their day contacting debtors via phone, email, or written correspondence to negotiate repayment arrangements and resolve outstanding accounts. They review account histories, update client databases, and escalate unresolved cases as needed. Agencies often work as teams to share best practices and support new hires through ongoing training. Maintaining compliance with relevant laws and company policies is a key focus throughout all daily activities.

What is a Debt Collection Agency job?

A Debt Collection Agency job involves recovering overdue payments from individuals or businesses on behalf of creditors. Professionals in this role contact debtors via phone, email, or letters to negotiate repayment plans, provide payment options, and ensure compliance with relevant laws and regulations. Strong communication, negotiation skills, and persistence are essential for success in this field.

How to get a job at a collection agency?

To get a job at a collection agency, candidates typically need a high school diploma or equivalent and strong communication skills. Relevant experience in customer service or debt recovery can be beneficial, and some agencies may require background checks or certifications in debt collection practices. Applying through company websites or job boards and demonstrating professionalism are common steps in the hiring process.

What are the key skills and qualifications needed to thrive in the Debt Collection Agency position, and why are they important?

To thrive as a Debt Collection Agency, you need comprehensive knowledge of debt collection laws, negotiation tactics, and account management processes. Familiarity with specialized collections software, CRM systems, and adherence to regulatory certifications such as the Fair Debt Collection Practices Act (FDCPA) is essential. Outstanding interpersonal skills, resilience, and professionalism are key soft skills for effectively communicating with both clients and debtors. These competencies enable successful debt recovery, maintain client satisfaction, and ensure strict legal compliance.

What is the highest paying collection job?

In debt collection agencies, senior or managerial roles such as collections managers or debt recovery directors tend to have the highest salaries. These positions often require experience, leadership skills, and knowledge of industry regulations, and they can earn significantly more than entry-level collector roles.

How much do debt collectors get paid?

Debt collectors' salaries vary based on experience, location, and employer, but the median annual wage in the industry is around $40,000 to $50,000. Many collectors earn commissions or bonuses based on recovery rates, which can increase total compensation. Entry-level positions may start lower, while experienced collectors or those with specialized skills can earn higher wages.
What are the most commonly searched types of Debt Collection Agency jobs in Indiana? The most popular types of Debt Collection Agency jobs in Indiana are:
What are popular job titles related to Debt Collection Agency jobs in Indiana? For Debt Collection Agency jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Debt Collection Agency jobs in Indiana look for? The top searched job categories for Debt Collection Agency jobs in Indiana are:
What cities in Indiana are hiring for Debt Collection Agency jobs? Cities in Indiana with the most Debt Collection Agency job openings:
Debt Collection Agency jobs near you
Infographic showing various Debt Collection Agency job openings in Indiana as of June 2026, with employment types broken down into 2% As Needed, 78% Full Time, 17% Part Time, and 3% Contract. Highlights an 92% Physical, 4% Hybrid, and 4% Remote job distribution, with an average salary of $45,515 per year, or $21.9 per hour.

Debt Collections Supervisor

Blitt and Gaines, P.C.

Merrillville, IN • On-site

Full-time

Posted 29 days ago

Job description

We are seeking a highly organized and detail-oriented Collections Supervisor to oversee our collections department. As a Collections Manager, you will be responsible for developing and implementing strategies to effectively manage and collect outstanding debts owed to our organization. The ideal candidate will have a strong background in collections, excellent communication skills, and the ability to lead a team to achieve departmental goals.
Collections Supervisor Responsibilities
  • Develop and implement effective collections strategies and procedures to maximize debt recovery while maintaining positive customer relationships.
  • Manage a team of collections agents, providing guidance, support, and training as needed.
  • Monitor and analyze the performance of the collections team, implementing measures to improve productivity and success rates.
  • Review and evaluate delinquent accounts, determining appropriate actions to be taken in accordance with company policies and legal requirements.
  • Communicate with customers regarding their outstanding debts, negotiating payment plans, settlements, or other resolutions.
  • Maintain accurate and up-to-date records of all collections activities, ensuring compliance with regulatory guidelines and internal policies.
  • Collaborate with cross-functional teams, including legal, finance, and customer service, to resolve complex or escalated customer issues.
  • Stay current on industry trends and best practices in collections, implementing new strategies or technologies as needed to improve efficiency and results.
  • Prepare regular reports on collections activities, presenting data and insights to upper management.
  • Develop and maintain relationships with debt settlement agencies, attorneys, and other service providers as necessary.

Required Skills
  • Excellent verbal and written communication skills, with the ability to effectively negotiate and persuade customers to resolve outstanding debts.
  • Strong knowledge of collection practices, laws, and regulations
  • Proven leadership skills, with the ability to motivate and guide a team to achieve targets and deadlines.
  • Exceptional organizational and time management skills, with the ability to prioritize and handle multiple tasks simultaneously.
  • Analytical mindset, with the ability to analyze data, identify trends, and make data-driven decisions.
  • Proficiency in using collections software and systems.
  • Strong problem-solving skills, with the ability to think creatively and find innovative solutions to collections challenges.
  • Excellent attention to detail, ensuring accuracy in all records and communications.
  • Strong interpersonal skills, with the ability to build and maintain positive relationships with customers and colleagues.

Apply