Remote Darling Jobs (NOW HIRING)

Role 1: New Patient Intake Coordinator

Responsibilities:

• Answer incoming calls from new patients and provide information about services
• Explain treatment structure, costs, and general EDD-related questions
• Guide prospective patients through the intake process
• Schedule initial appointments and ensure accurate data entry
• Communicate clearly and professionally while maintaining appropriate boundaries
• Maintain confidentiality and adhere to HIPAA regulation

Role 2: Front Office Scheduling Coordinator

Responsibilities:

• Manage appointment scheduling for existing patients across multiple providers
• Coordinate rescheduling, cancellations, and follow-up appointments
• Maintain accurate and up-to-date scheduling records in the EHR
• Ensure continuity and consistency within structured scheduling workflows
• Communicate with patients in a clear, professional, and efficient manner
• Maintain confidentiality and adhere to HIPAA regulations

Requirements Across Positions:

• High school diploma or equivalent
• Excellent verbal and written communication skills
• Strong attention to detail and organizational skills
• Ability to work independently in a fully remote environment
• Basic computer proficiency and ability to learn scheduling/EHR systems
• Reliable high-speed internet connection
• Availability to work assigned shifts

Key Traits for Success:

• Comfortable working within structured systems and standardized workflows
• Able to manage high call and scheduling volume with consistency
• Professional, direct, and efficient communication style
• Strong reliability and follow-through