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Remote Cx Researcher Jobs (NOW HIRING)

Pacvue

Senior Financial Analyst

$100K - $120K/yr

Partner closely with functional leaders across SMB GTM, SMB CX, R&D to provide financial insights ... Remote Pacvue is committed to employing a diverse workforce. Qualified applicants will receive ...

Pacvue

Senior Financial Analyst

OR · Remote

$100K - $120K/yr

Partner closely with functional leaders across SMB GTM, SMB CX, R&D to provide financial insights ... Remote

Symrise

Remote Marketing Intern (6 months)

Teterboro, NJ · On-site +1

$15.92/hr

... databases (CX). • Conduct Market Research: Identify online trends and opportunities. • ... work remote schedule 20-30 hours/week for a 6 month time frame • Proficient computer skills ...

Web.com Group, Inc.

Principal UX Designer

OR · Remote

Collaborate cross-functionally with engineering, product, and CX research to deliver experiences ... Unfold new possibilities with Bluehost #OTOD! #LI-SM1 #LI-Remote #Bluehost Employment with Newfold ...

Mercor

Voice Actor - TTS Specialist

New York, NY · Remote

$50 - $150/hr

About the job Mercor connects elite creative and technical talent with leading AI research labs ... CX Agent Voice Cloning (USA) Type: Contract Compensation: $50-$150/hour Location: Remote Commitment ...

Crescendo

Senior Content Marketing Manager

Chicago, IL · On-site +1

Remote About Us Crescendo is the only AI-Native Customer Experience solution designed to run AI and ... future of CX into pieces that get cited, shared, and remembered. * Original research. You ...

Newfold Digital

Principal UX Designer

Collaborate cross-functionally with engineering, product, and CX research to deliver experiences ... Unfold new possibilities with Bluehost #OTOD! #LI-SM1 #LI-Remote #Bluehost Employment with Newfold ...

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All JobsRemote Cx Researcher Jobs

Remote Cx Researcher information

See salary details

$30K

$113.1K

$164.5K

How much do remote cx researcher jobs pay per year?

As of Jun 7, 2026, the average yearly pay for remote cx researcher in the United States is $113,102.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,000.00 and $154,000.00 per year, depending on experience, location, and employer.

What is the difference between Remote Cx Researcher vs Remote UX Researcher?

AspectRemote Cx ResearcherRemote UX Researcher
CredentialsTypically requires degrees in marketing, psychology, or related fields; certifications in customer experience or research methodsUsually holds degrees in design, psychology, or human-computer interaction; certifications in UX or user research
Work EnvironmentFocuses on customer interactions, feedback, and satisfaction across channelsCenters on user interactions with products or services, usability testing, and interface design
Industry UsageCommon in customer service, retail, and service industriesPrevalent in tech, software, and digital product companies

Remote Cx Researchers analyze customer feedback and satisfaction to improve overall experience, while Remote UX Researchers focus on optimizing user interactions with digital products. Both roles require research skills but differ in their focus areas and industry applications.

More about Remote Cx Researcher jobs
What cities are hiring for Remote Cx Researcher jobs? Cities with the most Remote Cx Researcher job openings:
What are the most commonly searched types of Cx Researcher jobs? The most popular types of Cx Researcher jobs are:
What states have the most Remote Cx Researcher jobs? States with the most job openings for Remote Cx Researcher jobs include:
What job categories do people searching Remote Cx Researcher jobs look for? The top searched job categories for Remote Cx Researcher jobs are:
Remote Cx Researcher jobs near you
Infographic showing various Remote Cx Researcher job openings in the United States as of May 2026, with employment types broken down into 89% Full Time, and 11% Part Time. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $113,102 per year, or $54.4 per hour.
Assessment Specialist (Closed Captioning - FCC Compliance)

Assessment Specialist (Closed Captioning - FCC Compliance)

TestPros

Sterling, VA • Remote

Part-time

Posted 24 days ago

Job description

Company Overview

TestPros is a successful and growing business, established in 1988 to provide Information Technology (IT) technical support services to a wide range of Commercial and U.S. Federal, State, and Local Government customers. Our capabilities include Program Management, Program Oversight, Process Audit, Cyber Security, Zero Trust, Resiliency, CMMC and NIST SP 800-171 Assessment and Compliance, Computer Forensics, Software Assurance, Governance Risk Management and Compliance (GRC), Privacy, Software Testing, Test Automation, Customer Experience (CX), Section 508 and WCAG Accessibility Assessment, Usability, Localization Testing, Independent Verification and Validation (IV&V), Quality Assurance (QA), Intelligence Analysis, and Research and Development (R&D) services.

TestPros delivers innovative independent IT assessment solutions to critical challenges facing the nation and the world.  We support the U.S. Federal Government and Commercial clients within the continental USA. TestPros is dedicated to making lives better, safer and more secure.

TestPros is seeking an Accessibility Assessment Specialist with an analytical, customer-focused mindset and experience in usability, customer experience (CX), and accessibility compliance testing.

Focus: Closed Captioning Quality and Caption Settings Accessibility for Television Devices
Regulatory Basis: Federal Communications Commission (FCC) closed captioning requirements
Location: Remote, with occasional travel to customer sites or TestPros labs in Sterling, VA

This role evaluates television devices for compliance with FCC closed captioning requirements, focusing on caption quality during video playback and the accessibility and usability of closed caption display settings within the TV user interface. The specialist performs hands-on device testing, documents compliance gaps, and provides actionable remediation guidance.

Key Responsibilities

Evaluate closed captions for accuracy, synchronicity, completeness, and placement. Test live, linear, and on-demand content as applicable. Identify caption timing, truncation, speaker attribution, and placement issues. Capture test evidence and document defects with clear reproduction steps and severity ratings. Assess accessibility and usability of caption display settings, including discoverability, customization options, consistency across apps and inputs, preview functionality, and interaction via standard remote controls. Develop and execute test plans mapped to FCC requirements, produce compliance assessment reports with remediation recommendations, validate fixes, and collaborate with QA, engineering, product, and compliance teams.

Required Skills

  • 5+ years of experience in accessibility testing, QA, compliance testing, or video/TV device testing

  • Hands-on experience evaluating closed captioning quality

  • Strong understanding of FCC closed captioning principles (accuracy, synchronicity, completeness, placement)

  • Experience testing physical TV devices using remote controls

  • Ability to document findings clearly with supporting evidence

  • Strong written communication and reporting skills

Preferred Skills

  • Experience testing smart TVs, set-top boxes, or streaming devices

  • Familiarity with caption customization features and UI discoverability testing

  • Knowledge of CVAA or device-level accessibility requirements

  • Accessibility or QA certifications (CPACC, WAS, or similar)

Work Environment

Hands-on device testing role. Remote-friendly when device access is available, with occasional on-site or hybrid work as needed.

TestPros, Inc. is an Equal Opportunity Employer.

EEO Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, marital status, age, national origin, protected veteran status, or disability. VEVRAA Federal Contractor.

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