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Contract Cx Researcher Jobs (NOW HIRING)

Johnson Service Group

CX Coordinator

Irvine, CA · On-site

$24/hr

... a contract opportunity in Irvine, CA. The CX Coordinator supports the CX team in maintaining reporting, organizing customer feedback, and coordinating research and insight development activities.

Kforce Technology Staffing

CX Manager

Houston, TX · On-site

$111K/yr

The role drives customer research efforts, creating personas and translating insights into ... Hourly employees on a Service Contract Act project are eligible for paid sick leave. Note: Pay is ...

Staffingine LLC

CX Program Manager

Santa Clara, CA · On-site

Contract * Lead the end-to-end lifecycle of large, cross-functional CX programs, managing multiple ... Research, analyze, and recommend best practices and process improvements while constructively ...

Apply Early

Apidel Technologies

UX Researcher

Radnor, PA

Contract (612 months, with potential for extension) Hours: 3040 hrs/week. Scheduled 40 hours week ... Yes Overview Americas UX/UR Chapter is leading the Airgas CX transformation and contributing to ...

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Mento Inc

CX Coach (VP+)

$17 - $22/hr

This is a contract position in which coaches are paid per hour. On top of a flat hourly rate, we ... Research shows that candidates from unrepresented backgrounds may not apply to jobs unless they ...

Mercor

Voice Actor - American English Expert

New York, NY · Remote

$50 - $150/hr

About the job Mercor connects elite creative and technical talent with leading AI research labs ... Voice Actor: CX Agent Voice Cloning (USA) Type: Contract Compensation: $50-$150/hour Location:

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All JobsContract Cx Researcher Jobs

Contract Cx Researcher information

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$30K

$113.1K

$164.5K

How much do contract cx researcher jobs pay per year?

As of Jul 3, 2026, the average yearly pay for contract cx researcher in the United States is $113,102.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,000.00 and $154,000.00 per year, depending on experience, location, and employer.

What is the highest paying job in clinical research?

In clinical research, senior roles such as Clinical Research Director or Vice President of Clinical Operations tend to have the highest salaries, often exceeding six figures annually. These positions require extensive experience, leadership skills, and often advanced certifications or degrees in related fields.

What is the difference between Contract Cx Researcher vs Contract UX Designer?

AspectContract Cx ResearcherContract UX Designer
CredentialsTypically requires research-related certifications, user research experience, and knowledge of research methodsRequires design portfolios, proficiency in design tools, and understanding of user experience principles
Work EnvironmentPrimarily conducts user research, interviews, and usability testing, often in research labs or remote settingsFocuses on designing interfaces, prototypes, and visual layouts, usually in collaborative design teams
Industry UsageCommonly employed in tech, e-commerce, and service industries for user insightsWidely used across tech, app development, and digital product companies for interface design

The main difference between a Contract Cx Researcher and a Contract UX Designer lies in their focus areas. The researcher concentrates on gathering user insights through research methods, while the designer focuses on creating user interfaces and visual experiences. Both roles are essential in the product development process but serve distinct functions.

What is a contract researcher?

A contract researcher is a professional hired on a temporary basis to conduct research projects for organizations. They typically work independently or as part of a team, utilizing skills in data collection, analysis, and reporting, often using tools like surveys or software, and may need relevant expertise or certifications depending on the field.

What are the key skills and qualifications needed to thrive as a Contract CX Researcher, and why are they important?

To excel as a Contract CX Researcher, you need expertise in customer experience research methodologies, data analysis, and a relevant degree in fields like marketing, psychology, or business. Familiarity with tools such as Qualtrics, SurveyMonkey, Excel, and CRM systems, as well as certifications in user research or CX, is often required. Strong communication, problem-solving, and adaptability are valuable soft skills for collaborating with stakeholders and translating insights into actionable recommendations. These skills ensure effective research delivery and drive improvements in customer satisfaction and business outcomes.

What is a Contract Cx Researcher?

A Contract Cx (Customer Experience) Researcher is a professional hired on a temporary or project basis to study and analyze how customers interact with a company's products, services, or brand. Their goal is to gather insights about customer needs, preferences, and pain points, often using methods such as surveys, interviews, usability tests, and data analysis. The findings are used to help organizations improve the overall customer experience, increase satisfaction, and drive business success. Contract roles offer flexibility for both employers and researchers, often focusing on specific projects or initiatives.

Is UX research still in demand?

UX research remains in high demand as companies prioritize user-centered design to improve products and services. Contract UX researchers are often sought after for their skills in user testing, data analysis, and usability evaluation, especially with the growth of digital platforms and remote research tools.

What does a CX researcher do?

A Customer Experience (CX) researcher analyzes customer feedback, behaviors, and preferences to identify areas for improving products, services, and overall user satisfaction. They use methods such as surveys, interviews, and data analysis tools to gather insights and inform business strategies. Strong communication skills and familiarity with research tools are essential for this role.

How does a Contract Cx Researcher typically collaborate with product and design teams?

As a Contract Cx Researcher, you'll work closely with product managers, designers, and sometimes engineers to ensure customer insights inform decision-making. You'll often participate in cross-functional meetings, share research findings through presentations or reports, and provide actionable recommendations. Effective communication and adaptability are key, as you'll need to translate customer needs into practical suggestions that align with project timelines and goals. This collaborative approach helps teams build user-centered products and services.
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What job categories do people searching Contract Cx Researcher jobs look for? The top searched job categories for Contract Cx Researcher jobs are:
Contract Cx Researcher jobs near you
CX Coordinator

CX Coordinator

Johnson Service Group

Irvine, CA • On-site

$24/hr

Contractor

Medical, Dental, Vision

Posted 9 days ago

Job description

JSG is seeking a CX Coordinator / CX Insights Support Analyst for a contract opportunity in Irvine, CA.

The CX Coordinator supports the CX team in maintaining reporting, organizing customer feedback, and coordinating research and insight development activities. This role focuses on data preparation, dashboard updates, and tracking customer signals to help the team monitor performance and identify potential experience gaps. Working closely with CX team members, this role contributes to day-to-day operations and ensures consistent, reliable data and reporting to support customer-driven decision making.

Customer Reporting & Data Support

  • Maintain and update existing dashboards and reports
  • Pull and organize CX performance data across journeys and channels
  • Track basic trends in customer feedback and satisfaction metrics
  • Ensure data accuracy and consistency across reports

Customer Feedback Coordination

  • Compile and organize customer feedback from multiple sources
  • Assist in tagging and categorizing themes (complaints, verbatims, surveys)
  • Support preparation of reports and summaries for the CX team
  • Coordinate with internal teams to gather necessary inputs

Research & Project Support

  • Assist with survey setup, data pulls, and documentation
  • Support research logistics (timelines, tracking, vendor coordination)
  • Help summarize findings into basic outputs or templates

CX Monitoring & Administration

  • Track key CX metrics and maintain documentation
  • Support closed-loop tracking processes
  • Help identify obvious data anomalies or spikes

Cross-Functional Support

  • Assist in preparing presentations and materials
  • Support CX initiatives through data gathering and coordination

0–2 years experience in analytics, business, or customer operations

Internship or academic experience acceptable

  • Strong Excel (pivot tables, basic analysis)
  • PowerPoint for basic reporting
  • Nice to have (not required): Tableau or visualization tools
  • Ability to organize and synthesize information (not deep analytics)
  • Bachelor’s degree or equivalent experience

JSG offers medical, dental, vision, life insurance options, short-term disability, 401(k), weekly pay, and more. Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law.

Company Description

Johnson Service Group, Inc. (JSG) is a North American leader in the staffing and consulting services industry, with over 40 years of experience investing in people and companies. We offer medical, dental, vision, life insurance options, paid time off, 401(k), weekly pay, and more.
Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law.
Johnson Service Group logo

About Johnson Service Group

Sourced by ZipRecruiter

Johnson Service Group, Inc. (JSG) is a leader in the staffing and consulting services industry, with over 39 years of experience investing in people and companies. We can be found locally in more than 30 offices throughout the United States and Canada and make connections throughout North America. JSG continues to work diligently to offer our clients and candidates world-class service and diversified offerings to fit their evolving needs. Which is why we have recently expanded our consulting services to include information technology consulting in addition to our wide array of staffing services.

Industry

Recruiting and staffing services

Company size

5,001 - 10,000 Employees

Headquarters location

Westmont, IL, US

Year founded

1984

Social media

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