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Remote Cx Researcher Jobs (NOW HIRING)

Magic Inc

CX Associate

$17 - $22.50/hr

General research * Updating addresses and client information Skills, Knowledge and Expertise Hard ... Training opportunities About Magic, Inc Magic has connected top remote talent with fast-growing ...

Turn Technologies, Inc.

CX Associate (Mexico - Remote)

$16 - $21.50/hr

CX Associate Turn is a venture-backed, experienced team of entrepreneurs that are focused on ... Excellent research skills are a must (investigative research experience a plus). * Ability to work ...

PTP

CX Business Analyst - REMOTE

Sacramento, CA · On-site +1

We are looking for a CX Business Analyst to help us design, test, and deliver CX solutions that ... Participate in the detail design process to include research, note taking, and writing * Assist in ...

Samsara

CX Strategy Solutions Lead

This is a remote position open to candidates residing in the US except the San Francisco Bay Metro ... research tools, building a governance framework that balances innovation with data quality and ...

Samsara

CX Strategy Solutions Lead

This is a remote position open to candidates residing in the US except the San Francisco Bay Metro ... research tools, building a governance framework that balances innovation with data quality and ...

E-Solutions

Genesys Cloud Architecture :: Onsite/Remote

$66.50 - $84.75/hr

Experience in migrating contact centres to Genesys Cloud CX. Should be Hands on in Genesys Cloud ... Participate and lead ongoing technology research and strategic planning for contact center services

MCI

Remote Bilingual Customer Service Agent (Spanish)

$15.75 - $20/hr

We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service ... Research and resolve account issues by coordinating with internal departments. * Follow client ...

PTP

Machine Learning Engineer - REMOTE

Austin, TX · On-site +1

PTP is a fast-growing system integrator that offers strategic Customer Experience (CX) solutions to ... Research and implement ML algorithms for a variety of business problems * Automate processes for ...

Pacvue

Senior Financial Analyst

OR · Remote

$100K - $120K/yr

Partner closely with functional leaders across SMB GTM, SMB CX, R&D to provide financial insights ... Remote

Mento Inc

CX Coach (VP+)

$17 - $22/hr

This is a fully remote position. Candidates must be based in North America or Europe. * Because ... Research shows that candidates from unrepresented backgrounds may not apply to jobs unless they ...

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All JobsRemote Cx Researcher Jobs

Remote Cx Researcher information

See salary details

$30K

$113.1K

$164.5K

How much do remote cx researcher jobs pay per year?

As of Jul 4, 2026, the average yearly pay for remote cx researcher in the United States is $113,102.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,000.00 and $154,000.00 per year, depending on experience, location, and employer.

What is the difference between Remote Cx Researcher vs Remote UX Researcher?

AspectRemote Cx ResearcherRemote UX Researcher
CredentialsTypically requires degrees in marketing, psychology, or related fields; certifications in customer experience or research methodsUsually holds degrees in design, psychology, or human-computer interaction; certifications in UX or user research
Work EnvironmentFocuses on customer interactions, feedback, and satisfaction across channelsCenters on user interactions with products or services, usability testing, and interface design
Industry UsageCommon in customer service, retail, and service industriesPrevalent in tech, software, and digital product companies

Remote Cx Researchers analyze customer feedback and satisfaction to improve overall experience, while Remote UX Researchers focus on optimizing user interactions with digital products. Both roles require research skills but differ in their focus areas and industry applications.

More about Remote Cx Researcher jobs
What cities are hiring for Remote Cx Researcher jobs? Cities with the most Remote Cx Researcher job openings:
What are the most commonly searched types of Cx Researcher jobs? The most popular types of Cx Researcher jobs are:
What states have the most Remote Cx Researcher jobs? States with the most job openings for Remote Cx Researcher jobs include:
What job categories do people searching Remote Cx Researcher jobs look for? The top searched job categories for Remote Cx Researcher jobs are:
Remote Cx Researcher jobs near you
Infographic showing various Remote Cx Researcher job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 37% Physical, 3% Hybrid, and 60% Remote job distribution, with an average salary of $113,102 per year, or $54.4 per hour.
CX Associate

CX Associate

Magic Inc

Remote

$17 - $22.50/hr

Other

Posted 11 days ago

Job description

CX Associate

As a CX Associate, you are the heartbeat of our customer-centric mission. You will work alongside a high-performing team to deliver a "best-in-class" experience, ensuring every interaction with our brand is seamless, empathetic, and efficient. This is more than a support role; you will act as a vital bridge between our customers and our clinical team. For a high-performer who embodies our "customer-obsessed" philosophy, this position offers a clear trajectory toward future CX Leadership opportunities within the company.

Key Responsibilities

You'll work under the close guidance of your CX Lead to help provide outstanding support to our customers around the world.

  • Answering client's inquiries
  • Addressing issues with the orders and product inquiries via customer interface platform and from Facebook and email.
  • Tracking shipments and backend shipping inquiries
  • General research
  • Updating addresses and client information
Skills, Knowledge and Expertise Hard Technical Skills
  • Language: Must be fluent in English and can convey key conversational points concisely.
  • Shift Timing: Availability to work weekends or having split-offs
Soft Skills
  • Complexity: Highly organized and can complete multiple projects concurrently. You can surf between internal workflows and customer conversations without missing a beat.
  • Mindset: Can calmly handle uncertainty and rapidly changing situations.
  • Learning: Resourceful and quick to learn. You regularly teach yourself the skills you need from scratch.
Benefits
  • 100% work-from-home setup
  • Hands-on support
  • Training opportunities
About Magic, Inc

Magic has connected top remote talent with fast-growing businesses for over 10 years. Founded in San Francisco in 2015, we now have thousands of remote workers around the world. Magic is backed by Sequoia Capital and Y Combinator.

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