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Remote Cx Researcher Jobs in California (NOW HIRING)

PTP

CX Business Analyst - REMOTE

Sacramento, CA · On-site +1

We are looking for a CX Business Analyst to help us design, test, and deliver CX solutions that ... Participate in the detail design process to include research, note taking, and writing * Assist in ...

Mercor

Voice Narrator - AI Trainer

San Diego, CA · Remote

$50 - $150/hr

About the job Mercor connects elite creative and technical talent with leading AI research labs ... CX Agent Voice Cloning (USA) Type: Contract Compensation: $50-$150/hour Location: Remote Commitment ...

Mercor

Voice Actor - AI Trainer

Los Angeles, CA · Remote

$50/hr

About the job Mercor connects elite creative and technical talent with leading AI research labs ... CX Agent Voice Cloning (African American) Type: Contract Compensation: $50/hour Location: Remote ...

New

PTP

Web Design and Usability (UX) Consultant

CA · On-site +1

PTP is a fast-growing system integrator that offers strategic Customer Experience (CX) solutions to ... They will utilize prototyping, research, and usability testing to provide insights into the designs ...

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Remote Cx Researcher information

What is the difference between Remote Cx Researcher vs Remote UX Researcher?

AspectRemote Cx ResearcherRemote UX Researcher
CredentialsTypically requires degrees in marketing, psychology, or related fields; certifications in customer experience or research methodsUsually holds degrees in design, psychology, or human-computer interaction; certifications in UX or user research
Work EnvironmentFocuses on customer interactions, feedback, and satisfaction across channelsCenters on user interactions with products or services, usability testing, and interface design
Industry UsageCommon in customer service, retail, and service industriesPrevalent in tech, software, and digital product companies

Remote Cx Researchers analyze customer feedback and satisfaction to improve overall experience, while Remote UX Researchers focus on optimizing user interactions with digital products. Both roles require research skills but differ in their focus areas and industry applications.

What are popular job titles related to Remote Cx Researcher jobs in California? For Remote Cx Researcher jobs in California, the most frequently searched job titles are:
What job categories do people searching Remote Cx Researcher jobs in California look for? The top searched job categories for Remote Cx Researcher jobs in California are:
What cities in California are hiring for Remote Cx Researcher jobs? Cities in California with the most Remote Cx Researcher job openings:
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Infographic showing various Remote Cx Researcher job openings in California as of August 2026, with employment types broken down into 82% Full Time, 6% Part Time, 6% Temporary, and 6% Contract. Highlights an 100% Remote job distribution.

CX Business Analyst - REMOTE

PTP

Sacramento, CA • On-site, Remote

Full-time

Re-posted 23 days ago

Job description

Job Description
PTP is a fast-growing system integrator that offers strategic customer experience (CX) solutions to our clients. We are looking for a CX Business Analyst to help us design, test, and deliver CX solutions that provide our clients with a beautiful customer journey that achieves results. At PTP, we value aptitude and creativity as well as experience. We are a diverse organization and are looking for bright, enthusiastic, and committed professionals who strive to be the best at what they do.
Responsibilities
  • Contribute as a member of delivery teams for design, business case development, and testing
  • Develop detail design artifacts including page, form, and service descriptions
  • Participate in the detail design process to include research, note taking, and writing
  • Assist in conducting Joint Application Design (JAD) sessions
  • Assist in mapping requirements to designs, maintaining traceability through design stages
  • Collaborate with cross functional teams for optimal solutions
  • Support the management of client expectations through day-to-day interactions with clients
  • Provide thought leadership for improved business solutions for PTP customers
  • Guide client understanding of proposed solutions and the business value they will bring
  • Collaborate with client counterparts and resolving comments and issues
  • Help in controlling design scope
  • Write and execute test cases, including creating or finding test data
  • Own and drive the completion of project deliverables

Requirements
  • 4+ years of business consulting experience, with 2+ years on large-scale projects
  • Expertise in writing page, form, and service designs using Microsoft Word
  • Expertise in creating page mockups using Microsoft Visio
  • Proficiency in tracking deliverables and items using Microsoft Excel
  • Strong attention to detail
  • Ability to run queries
  • Proactive approach to drive deliverable completion
  • Experience working in large, complex client environment
  • Ability to develop business strategies based on analytical skills and business knowledge
  • Experience participating in web application design sessions with client staff

Desired Experience
  • Experience with Microsoft Azure DevOps
  • Experience facilitating client design sessions
  • Experience with Microsoft Teams
  • Experience with Microsoft OneNote
  • Experience with Microsoft Axure

Salary is DOE and is extremely competitive. We are a growing company with a solid customer base, excellent compensation and benefits, and a collaborative yet flexible work environment.
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About PTP

Sourced by ZipRecruiter

Industry

It services

Company size

51 - 200 Employees

Headquarters location

San Francisco, CA, US

Year founded

2004

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