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Contract Cx Researcher Jobs (NOW HIRING)

Mento Inc

CX Coach (VP+)

$17 - $22/hr

This is a contract position in which coaches are paid per hour. On top of a flat hourly rate, we ... Research shows that candidates from unrepresented backgrounds may not apply to jobs unless they ...

Mercor

Voice Narrator - AI Trainer

San Diego, CA · Remote

$50 - $150/hr

About the job Mercor connects elite creative and technical talent with leading AI research labs ... Voice Actor: CX Agent Voice Cloning (USA) Type: Contract Compensation: $50-$150/hour Location:

Mercor

Voice Actor - AI Trainer

Los Angeles, CA · Remote

$50/hr

About the job Mercor connects elite creative and technical talent with leading AI research labs ... Voice Actor: CX Agent Voice Cloning (African American) Type: Contract Compensation: $50/hour ...

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Showing results 21-40

All JobsContract Cx Researcher Jobs

Contract Cx Researcher information

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$30K

$113.1K

$164.5K

How much do contract cx researcher jobs pay per year?

As of Aug 15, 2026, the average yearly pay for contract cx researcher in the United States is $113,102.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,000.00 and $154,000.00 per year, depending on experience, location, and employer.

What is the difference between Contract Cx Researcher vs Contract UX Designer?

AspectContract Cx ResearcherContract UX Designer
CredentialsTypically requires research-related certifications, user research experience, and knowledge of research methodsRequires design portfolios, proficiency in design tools, and understanding of user experience principles
Work EnvironmentPrimarily conducts user research, interviews, and usability testing, often in research labs or remote settingsFocuses on designing interfaces, prototypes, and visual layouts, usually in collaborative design teams
Industry UsageCommonly employed in tech, e-commerce, and service industries for user insightsWidely used across tech, app development, and digital product companies for interface design

The main difference between a Contract Cx Researcher and a Contract UX Designer lies in their focus areas. The researcher concentrates on gathering user insights through research methods, while the designer focuses on creating user interfaces and visual experiences. Both roles are essential in the product development process but serve distinct functions.

What are the key skills and qualifications needed to thrive as a contract Cx researcher, and why are they important?

To excel as a Contract CX Researcher, you need expertise in customer experience research methodologies, data analysis, and a relevant degree in fields like marketing, psychology, or business. Familiarity with tools such as Qualtrics, SurveyMonkey, Excel, and CRM systems, as well as certifications in user research or CX, is often required. Strong communication, problem-solving, and adaptability are valuable soft skills for collaborating with stakeholders and translating insights into actionable recommendations. These skills ensure effective research delivery and drive improvements in customer satisfaction and business outcomes.

What is a contract Cx researcher?

A Contract Cx (Customer Experience) Researcher is a professional hired on a temporary or project basis to study and analyze how customers interact with a company's products, services, or brand. Their goal is to gather insights about customer needs, preferences, and pain points, often using methods such as surveys, interviews, usability tests, and data analysis. The findings are used to help organizations improve the overall customer experience, increase satisfaction, and drive business success. Contract roles offer flexibility for both employers and researchers, often focusing on specific projects or initiatives.

How does a contract Cx researcher typically collaborate with product and design teams?

As a Contract Cx Researcher, you'll work closely with product managers, designers, and sometimes engineers to ensure customer insights inform decision-making. You'll often participate in cross-functional meetings, share research findings through presentations or reports, and provide actionable recommendations. Effective communication and adaptability are key, as you'll need to translate customer needs into practical suggestions that align with project timelines and goals. This collaborative approach helps teams build user-centered products and services.
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Contract Cx Researcher jobs near you
Infographic showing various Contract Cx Researcher job openings in the United States as of August 2026, with employment types broken down into 93% Full Time, 5% Part Time, and 2% Contract. Highlights an 84% Physical, 4% Hybrid, and 12% Remote job distribution, with an average salary of $113,102 per year, or $54.4 per hour.

CX Coach (VP+)

Mento Inc

Remote

$17 - $22/hr

Contractor

Re-posted 24 days ago

Job description

About The Role
We are looking for senior leaders in customer success/experience roles who have experience within technology companies or tech-adjacent environments, and who value learning, growth, and community and who are passionate about developing and coaching people in their field.
As a Mento coach, you will form 1:1 partnerships with our members to help them identify & track clear goals, become a better leader, communicate more effectively, problem-solve issues at work, and help them feel happy, fulfilled, and engaged at work and beyond.
All Mento coaches, regardless of coaching experience, are required to participate in our ICF-certified coach training program to learn Mento's coaching methodology prior to working with our members. Our coach training is an immersive, transformational training designed to help you grow as a coach, master the Mento Coaching Methodology, and gain access to proprietary tools that set our coaches apart. This program is ICF-certified, and participants who successfully graduate will earn Continuing Coach Education Units. If you're ready to elevate your coaching skills, deepen your impact, and become part of a groundbreaking coaching team, we encourage you to apply and take the next step in your journey!
Your routine responsibilities will include:
  • Providing 1:1 coaching to Mento members through virtual sessions using the Mento Platform and Tools
  • Participating in ongoing training sessions to improve coaching abilities and skills
  • Communicating with members via your Mento email or via chat in the Mento App in between sessions
  • Being an integral member of the Mento coaching community by sharing coaching tools and insights - helping enhance our coaching practices and fulfill our mission of empowering people to thrive in jobs that they love
  • Acting with kindness, respect, and empathy as an ambassador of the Mento community
Who are you?
You are...
  • A director, vice president, or other customer success/experience leader with 20+ years experience managing customer success/experience teams either at or adjacent to the technology industry.
  • You are a leader with relevant experience coaching individuals (coaching certification is a plus but not required).
  • Someone who wants to turn their people leadership skills into meaningful coaching skills.
  • Passionate about helping people advance in the workplace to build fulfilling careers and lives.
  • A person who is self aware, who has a high emotional IQ, and who cares about creating a safe space for others to risk being vulnerable.
  • Excited about growing your coaching skills, and you bring a growth-mindset to the experience, regardless of how long you have been a coach.
  • Comfortable working in a constantly-changing startup environment.
  • Able to dedicate a minimum of 12+ hours per month to coaching at Mento for the next 24+ months.

At Mento, we invite new coaches to join us on a rolling basis. The time frame on which we add new coaches is based on the particular needs of our clients and their teams. While we may not need to add a CX VP Coach today, we would still be very excited for you to get in touch with us now if this opportunity resonates with you.
Other details
  • This is a contract position in which coaches are paid per hour. On top of a flat hourly rate, we offer select bonuses that incentivizes engagement with our membership and community growth on our platform
  • You must have the capacity to give a minimum of three to five hours per week towards Mento regardless of other commitments and how they may change.
  • You are able to work with Mento for a minimum of 24 months in order to build meaningful relationships with our members.
  • This is a fully remote position. Candidates must be based in North America or Europe.
  • Because this is a part-time growth opportunity, we are looking to hire experienced senior leaders who want to expand their coaching skills.

Our Hiring Philosophy:All new Mento coaches are required to participate and graduate from our ICF certified coach training program: Mento Coaching 101. This training is rigorous, and our goal is that all participants are able to be matched with members soon after they complete it. We want to make sure that we are both setting our coaches up for success and respecting everyone's time. Therefore, we hire based on incoming member demand. While we are constantly looking and interviewing for the best coaches to join our team, we will only send offers to candidates for whom we have an immediate need. Candidates who receive a YES from Mento after the interview process will either be sent an offer to join the next monthly Coaching 101 training or be added to our coach shortlist to join us when the demand is there.
Inclusion Statement:We are proud to foster a workplace free from discrimination. Research shows that candidates from unrepresented backgrounds may not apply to jobs unless they meet 100% of the job requirements. We strongly believe that diversity of experience, perspectives, and background will lead to a better environment for our employees and a better product for our users. We encourage you to apply even if you do not meet all the requirements.
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About Mento

Sourced by ZipRecruiter

Industry

Business schools and computer and management training

Company size

1 - 10 Employees

Headquarters location

New York, NY, US

Year founded

2019

Social media

Twitter

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