Remote Customs Entry Officer Jobs (NOW HIRING)

Job Summary:
Altana is the network for trusted trade, leveraging AI to empower governments and businesses for a more secure global economy. The Product Expert for PLM and ERP will lead the vision for integrating product data across various systems, ensuring compliance and efficiency in trade processes.
Responsibilities:
• Own the product vision for how Altana's Product Passports serve as the connective tissue between PLM, ERP, and trade compliance systems — replacing the fragmented, snapshot-in-time data handoffs that define enterprise product data today.
• Define how the as-designed, as-sourced, and as-built views of a bill of materials are reconciled and maintained over time — and what it means for trade compliance when they diverge.
• Design the workflows that allow enterprises to propagate product changes — new suppliers, substitute components, revised country-of-origin determinations — continuously across their commercial documents, classifications, and regulatory filings.
• Own the product vision for how structured product data flows from a SKU definition through a commercial invoice, advance ship notice, and customs entry — automatically, accurately, and with full audit trail.
• Identify where manual, error-prone processes (data re-entry between systems, BOM-to-invoice reconciliation, HTS classification at the line-item level) can be automated, validated, or eliminated entirely through a well-modeled product identity.
• Build the case — with data, customer evidence, and working prototypes — for prioritizing the integrations and automations that unlock the most compliance value.
• Translate your firsthand experience with PLM implementations, ERP configurations, and the broken handoffs between them into concrete product features your engineering partners can build.
• Define how Altana captures the product model — components, materials, suppliers, origin determinations — in a way that is rich enough to support trade compliance, flexible enough to reflect real-world manufacturing variance, and structured enough to be machine-readable.
• Serve as the internal authority on how enterprise product data is created, versioned, and consumed across the supply chain lifecycle, keeping product decisions grounded in operational reality.
• Use AI tools to prototype workflows, generate explanations, and rapidly test ideas with customers and engineers — before a single line of production code is written.
• Think creatively about where AI can eliminate friction at the PLM-ERP-trade interface: extracting structured BOMs from unstructured documents, reconciling as-designed vs. as-built discrepancies, recommending classifications from component-level data, or flagging origin risks before a shipment is tendered.
• Champion a culture of "show, don't tell" — use demos, mockups, and AI-assisted visualizations to align stakeholders and accelerate decision-making.
• Engage directly with enterprise product engineers, trade compliance teams, procurement leaders, and ERP/PLM administrators to deeply understand their workflows, pain points, and workarounds.
• Work with government-facing product teams to ensure the enterprise product data model is designed as the complement to CBP's enforcement and facilitation tools — so that what an importer knows about a product is what regulators need to see.
• Collaborate with engineering on API design and data schemas that connect PLM platforms, ERP systems, logistics networks, and Altana's Product Passport layer in ways that feel seamless — not like another integration project.
Qualifications:
Required:
• 5+ years working with PLM and ERP systems in an enterprise manufacturing, sourcing, or trade compliance context
• Experience tracing a component through a multi-level BOM
• Understanding of the full product-to-shipment data chain
• Ability to explain a BOM reconciliation problem to an engineer and a data integration architecture to a trade compliance officer
• Comfortable discussing data structures, API design, and integration architecture with engineers
• Ability to prototype quickly and bring people along in discussions
• Willingness to move from identifying problems to owning their solution
Preferred:
• 5+ years of hands-on experience with PLM and/or ERP systems (SAP, Oracle, Teamcenter, Windchill, Arena, or equivalent)
• Deep familiarity with bill of materials structures — multi-level, configurable, and as-built variants
• Working knowledge of how product data flows into commercial documents: commercial invoices, packing lists, advance ship notices, and customs entries
• Experience with the PLM-ERP integration layer — item master synchronization, BOM transfer, ECO/ECN workflows
• Familiarity with trade compliance data requirements and how traditional PLM and ERP systems breakdown when interacting with fright and customs
• Experience with data modeling, integration architecture, or enterprise system implementation
• Prior product management, business analysis, or enterprise technology strategy experience
Company:
Altana is the AI network where businesses, logistics providers and governments are rearchitecting global trade. Founded in 2018, the company is headquartered in New York, USA, with a team of 201-500 employees. The company is currently Growth Stage.