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Remote Customer Support Engineer Jobs in Orem, UT

RainFocus

Cybersecurity Engineer (Remote)

Lehi, UT · On-site +1

About RainFocus RainFocus cares about its employees, customers, and the world in which we live. Our ... We may use artificial intelligence (AI) tools to support parts of the hiring process, such as ...

RainFocus

Cybersecurity Engineer (Remote)

Lehi, UT · Remote

About RainFocus RainFocus cares about its employees, customers, and the world in which we live. Our ... We may use artificial intelligence (AI) tools to support parts of the hiring process, such as ...

WSP

Senior Mechanical Engineer

South Jordan, UT · On-site +1

$99K - $131K/yr

... and support mining and metals, oil and gas, and heavy industrial projects. The position is ... Give effective presentations to customers. * Work with and communicate with project management team.

Egnyte

Senior Solutions Engineer - AEC

Draper, UT · Remote

$125K - $140K/yr

SENIOR SOLUTIONS ENGINEER - AEC US REMOTE; RALEIGH, NC, DRAPER, UT EGNYTE YOUR CAREER. SPARK YOUR ... You will also provide guidance to teammates to support customer success across the growing AEC ...

micro1 AI

Digital Chemistry Specialist - Remote

Provo, UT · Remote

$90 - $120/hr

... customer's innovative project. In this role, you'll apply your expertise to help train next ... Provide detailed scientific input and content to support the development and training of AI models.

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Showing results 21-40

All JobsCustomer Support Engineer JobsRemote Customer Support Engineer JobsRemote Customer Support Engineer Jobs in Orem, UT

Remote Customer Support Engineer information

See Orem, UT salary details

$33.9K

$68.3K

$94.3K

How much do remote customer support engineer jobs pay per year?

As of Aug 9, 2026, the average yearly pay for remote customer support engineer in Orem, UT is $68,305.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,900.00 and $78,200.00 per year, depending on experience, location, and employer.

How does a remote customer support engineer typically collaborate with other technical teams while working off-site?

As a Remote Customer Support Engineer, collaboration with other technical teams, such as development and product engineering, is often facilitated through digital communication tools like Slack, email, and video conferencing. You’ll regularly participate in virtual meetings to discuss complex customer issues, share feedback, and escalate bugs or feature requests. Building strong relationships and maintaining clear, proactive communication is key to ensuring customer issues are resolved efficiently. Many companies also utilize ticketing systems and shared documentation platforms to streamline workflows and keep all team members aligned.

What are the key skills and qualifications needed to thrive as a remote customer support engineer?

To thrive as a Remote Customer Support Engineer, you need a solid understanding of technical troubleshooting, product knowledge, and a relevant degree or experience in IT or engineering. Familiarity with ticketing systems like Zendesk, remote desktop tools, and CRM platforms is typically required, and certifications such as CompTIA A+ or similar can be beneficial. Outstanding communication, patience, and problem-solving abilities help build trust with clients and efficiently resolve issues. These skills ensure timely, effective support and high customer satisfaction in a remote work environment.

What is a remote customer support engineer?

A Remote Customer Support Engineer is a technical professional who assists customers in troubleshooting, diagnosing, and resolving issues with a company's products or services, all while working from a remote location. They typically provide support via email, chat, or phone, and may use remote desktop tools to access customers' systems. Their role combines technical expertise with strong communication and problem-solving skills to ensure customer satisfaction. Remote Customer Support Engineers often collaborate with other technical teams to escalate complex problems and help improve products based on customer feedback.

What is the difference between Remote Customer Support Engineer vs Remote Technical Support Specialist?

AspectRemote Customer Support EngineerRemote Technical Support Specialist
CredentialsTechnical certifications, customer service skillsTechnical certifications, troubleshooting skills
Work EnvironmentCustomer service platforms, remote communication toolsHelpdesk software, remote troubleshooting tools
Employer & IndustryTech companies, SaaS providersIT service providers, hardware/software vendors
Search & Comparison IntentUnderstanding roles, job requirementsJob differences, skills needed

The Remote Customer Support Engineer and Remote Technical Support Specialist roles share similar technical skills and work environments, often within tech or SaaS companies. However, the Support Engineer typically focuses more on customer relationship management and proactive support, while the Technical Support Specialist emphasizes troubleshooting and resolving technical issues. Both roles require technical certifications and excellent communication skills, but their primary focus and daily tasks differ slightly.

What are popular job titles related to Remote Customer Support Engineer jobs in Orem, UT? For Remote Customer Support Engineer jobs in Orem, UT, the most frequently searched job titles are:
What job categories do people searching Remote Customer Support Engineer jobs in Orem, UT look for? The top searched job categories for Remote Customer Support Engineer jobs in Orem, UT are:
What cities near Orem, UT are hiring for Remote Customer Support Engineer jobs? Cities near Orem, UT with the most Remote Customer Support Engineer job openings:
Remote Customer Support Engineer jobs near you

Medical Support Assistant (Medical Receptionist)

Customer Value Partners

Park City, UT • Remote

$17.25 - $21.25/hr

Full-time

Re-posted 28 days ago

Job description

Overview

CVP is seeking Medical Support Assistants to join our team in support of our Nation's Veterans at the Salt Lake City VA Health Care System (SLCHCS) in Salt Lake City, UT. These are full-time remote positions based in Wasatch County, Utah supporting both the Health Administration Service (HAS) and the Office of Community Care (OCC) departments. Working hours are Monday – Friday, 8:00 AM – 4:30 PM (8-hour shifts), excluding federal holidays. This role is primarily remote but may call for on-site training and support as needed.

As an Medical Support Assistant, you will coordinate care between VA and community providers, schedule appointments, and ensure Veterans receive timely and appropriate care.


Responsibilities

  • Must be a U.S. Citizen and eligible to successfully undergo a Government-sponsored background investigation (NACI)
  • High School Diploma or GED equivalent
  • Minimum 6 months of customer service experience
  • Oral and written proficiency in English
  • Minimum typing speed of 50 words per minute (WPM)
  • Basic computer skills required; daily proficiency with Microsoft Office Suite (Word, Excel, Outlook, Teams)
  • Basic medical terminology knowledge
  • No health or physical disability restrictions that would interfere with the performance of assigned duties
  • Must be able to work independently, make decisions, and exercise sound judgment with limited direct supervision
  • Prior VA scheduling or medical support assistant experience preferred
  • Familiarity with HIPAA and Privacy Act requirements preferred

Shift

  • Monday – Friday, 8:00 AM – 4:30 PM (8-hour shifts), excluding federal holidays

Location

  • Salt Lake City VA Health Care System (SLCHCS) at 500 S Foothill Dr, Salt Lake City, UT 84148
  • *This is a primarily remote position; must live within 50 miles of Salt Lake City VA Medical Center for on-site training and support.*

About CVP

CVP is an award-winning healthcare and next-gen technology and consulting services firm solving critical problems for healthcare, national security, and public sector clients. We help organizations achieve lasting transformation.

CVP is an Equal Opportunity Employer dedicated to actively recruiting individuals and providing advancement opportunities based on merit and legitimate job qualifications. We ensure that all associates receive equal opportunities based on their personal qualifications and job requirements. CVP strictly prohibits any form of discrimination or harassment.

At CVP, we cultivate a work environment that encourages fairness, teamwork, and respect among all associated. We are committed to maintaining a workplace where everyone can grow both personally and professionally.


Qualifications

Must be a U.S. Citizen and eligible to successfully undergo a Government-sponsored background investigation (NACI)