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Remote Quantum Fiber Customer Service Jobs in Orem, UT

HMG Careers

Remote Customer Service and Sales

Lehi, UT · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Customer Service and Sales

Draper, UT · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Yessio

Customer Service Representative

Sandy, UT · On-site +1

$15.25 - $20.75/hr

ABOUT YESSIO With offices in Sandy UT, you have the ability to be remote! We can hire remotely ... Yessio is a leading provider of customer sales and professional services. We are committed to bring ...

Archer Travel Service, Inc

Customer Representative

Provo, UT · Remote

$15.25 - $20.50/hr

Strong customer service experience (preferably in travel or hospitality). * Organized, dependable ... Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency.

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Remote Quantum Fiber Customer Service information

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$23

How much do remote quantum fiber customer service jobs pay per hour?

As of May 28, 2026, the average hourly pay for remote quantum fiber customer service in Orem, UT is $16.34, according to ZipRecruiter salary data. Most workers in this role earn between $13.37 and $18.17 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Quantum Fiber Customer Service Representative, and why are they important?

To thrive as a Remote Quantum Fiber Customer Service Representative, you need strong communication abilities, problem-solving skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and basic troubleshooting tools is typically required. Patience, active listening, and empathy are crucial soft skills for effectively handling customer inquiries and resolving issues remotely. These skills ensure efficient service delivery, high customer satisfaction, and effective resolution of technical or account-related problems.

What are some common challenges faced by Remote Quantum Fiber Customer Service representatives, and how can they be managed effectively?

Remote Quantum Fiber Customer Service representatives often face challenges such as troubleshooting technical issues without being physically present, managing high call volumes, and adapting to rapidly changing product updates. To manage these effectively, representatives rely on comprehensive training, robust knowledge bases, and clear communication tools to guide customers step-by-step. Staying proactive with ongoing learning and collaborating closely with technical support teams also helps ensure that customer inquiries are resolved efficiently and accurately, even from a remote setting.

What is a Remote Quantum Fiber Customer Service representative?

A Remote Quantum Fiber Customer Service representative is a professional who assists customers with inquiries, troubleshooting, and support related to Quantum Fiber internet services, all while working from a remote location. Their responsibilities typically include answering customer calls or chats, resolving billing or technical issues, and providing information about Quantum Fiber products and services. They use digital tools and communication platforms to ensure customers receive timely, helpful assistance without visiting a physical office.

What is the difference between Remote Quantum Fiber Customer Service vs Remote Quantum Fiber Technical Support?

AspectRemote Quantum Fiber Customer ServiceRemote Quantum Fiber Technical Support
Required CredentialsHigh school diploma or equivalent; customer service experienceTechnical certifications or knowledge of networking and fiber optics
Work EnvironmentCustomer service centers or remote from homeRemote technical troubleshooting environment
Employer & Industry UsageTelecommunications providers, customer support teamsTechnical support teams within telecom companies
Common Search & ComparisonFocuses on customer interactions and service inquiriesFocuses on resolving technical issues and network troubleshooting

Remote Quantum Fiber Customer Service primarily handles customer inquiries, billing, and service requests, while Remote Quantum Fiber Technical Support focuses on diagnosing and resolving technical network issues. Both roles are essential in the telecommunications industry but differ in their technical requirements and daily tasks.

What are the most commonly searched types of Quantum Fiber Customer Service jobs in Orem, UT? The most popular types of Quantum Fiber Customer Service jobs in Orem, UT are:
What are popular job titles related to Remote Quantum Fiber Customer Service jobs in Orem, UT? For Remote Quantum Fiber Customer Service jobs in Orem, UT, the most frequently searched job titles are:
What job categories do people searching Remote Quantum Fiber Customer Service jobs in Orem, UT look for? The top searched job categories for Remote Quantum Fiber Customer Service jobs in Orem, UT are:
What cities near Orem, UT are hiring for Remote Quantum Fiber Customer Service jobs? Cities near Orem, UT with the most Remote Quantum Fiber Customer Service job openings:
Remote Quantum Fiber Customer Service jobs near you
Infographic showing various Remote Quantum Fiber Customer Service job openings in Orem, UT as of May 2026, with employment types broken down into 72% Full Time, 25% Part Time, and 3% Contract. Highlights an 99% Physical, and 1% Hybrid job distribution, with an average salary of $33,990 per year, or $16.3 per hour.
Customer Service Representative (Remote)

Customer Service Representative (Remote)

Village Capital & Investment

Draper, UT • Remote

$16/hr

Full-time, Part-time

Medical, Dental, Vision, Retirement

Posted 8 days ago

Job description

Position: Customer Service Representative

Location: Remote

Job Type: Full-Time

Company: Village Capital & Investment LLC


About Us

Village Capital & Investment LLC is a nationwide mortgage lender specializing in FHA, VA, and USDA loans. We are dedicated to providing a quick, efficient, and high-quality mortgage loan process to our customers and partners. Headquartered in Henderson, NV, we work with loan originators, brokers, and correspondents to offer competitive rates and exceptional service.


Job Summary

Village Capital & Investment LLC is seeking a motivated and detail-oriented Customer Service Representative to join our growing team. In this role, you will be the primary point of contact for customers, handling inquiries, resolving issues, and ensuring each interaction reflects our commitment to outstanding service. This position is based in Henderson, NV with remote opportunities for candidates residing in North Carolina, South Carolina, Alabama, or Georgia.


Responsibilities

  • Receive inbound calls from current and potential clients
  • Make outbound calls to follow up on issue resolution
  • Assist customers with basic mortgage needs and aim for one-call resolution
  • Build rapport and engage in meaningful conversations to support the client's mortgage needs
  • Partner with internal and external departments to resolve customer issues
  • Maintain confidentiality and uphold company standards

Benefits

  • Competitive starting wage
  • Medical, Dental, and Vision insurance
  • 401(k)
  • 1 week of paid training
  • Daytime schedule: 8:00 AM - 5:00 PM, Monday-Friday
  • Full-time or part-time consistent schedules
  • Overtime opportunities available

Requirements

  • High school diploma or equivalent (Preferred)
  • 1 year of computer skills (Preferred)
  • 1 year of customer service experience (Preferred)
  • Excellent phone etiquette
  • Ability to remain composed during stressful situations
  • Strong work ethic and attention to detail
  • Proficiency in Excel, Word, Gmail, Google tools, etc.
  • Teachable, personable, outgoing, and dependable
  • Strong organizational skills
  • Exceptional verbal and written communication skills
  • Commitment to confidentiality
  • Always seeking to improve

Shifts Available

  • 4-hour shift
  • 8-hour shift
  • Day shift
  • Morning shift

In Summary:

If you are looking for an opportunity to contribute to a growing organization that values your skills and expertise, we want to hear from you. At Village Capital & Investment LLC, we believe in fostering a supportive and inclusive work environment that encourages professional growth. Apply today to take the next step in your career with us!